Output Technology

What Output Technology does

Output Technology, Inc. is a privately held industrial equipment company founded in 2003 and headquartered in Brooklyn Park, Minnesota. The company designs, sells, and services friction feeding systems, collating systems, conveyors, folders, and mail sorting equipment for the Mailing, Packaging, and Print Finishing markets. Its product portfolio spans new proprietary equipment such as the ZipSorter inline mail sorter, a stream of reconditioned used friction feeders (including Streamfeeder Model 1, Surefeed SE1200 IJ, and ST-1250EX models) backed by a 6-month parts warranty, and the SmartCount real-time productivity tracking product line operated under the Factrac subsidiary. The company also runs a buyback program for used friction feeders that feeds its reconditioning pipeline.

The company makes money through three primary streams: one-time equipment sales (new ZipSorter plus reconditioned units), replacement parts and belts distributed globally through OTIstore.com, and repair/rebuild services for Streamfeeder and Surefeed feeders. Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led, executed primarily through phone-based direct sales (763-546-9078) and website contact forms, complemented by e-commerce storefronts on OTIstore.com for parts and an eBay marketplace listing for equipment. Distribution spans globally for parts and domestically for equipment and services. The company has two wholly-owned subsidiaries — OTI Store (parts distribution) and Factrac (SmartCount productivity tracking) — and operates with 11-50 employees as an independent, founder-owned business with no disclosed institutional funding, acquisitions, or leadership changes.

Name

Output Technology

Legal name

Output Technology, Inc.

Website

https://outputtechnology.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Output Technology, founded in 2003 and based in Brooklyn Park, Minnesota, designs, reconditions, and services friction feeders, conveyors, collators, folders, and the ZipSorter inline mail sorter for the mailing, packaging, and print finishing markets, with global parts distribution via OTIstore.com and SmartCount productivity tracking under its Factrac subsidiary.

Ownership category

akta.pro rank

Product category

Industrial Mailing and Production Line Equipment

NAICS

Packaging Machinery Manufacturing (333993)

SIC

General Industrial Machinery & Equipment (3560)

akta.pro primary industry

Conveying, Feeding & Accumulation Systems (Packaging Lines) (IMAHAOAK)

akta.pro secondary industries

Bulk Packaging Filling/Discharge Systems & Handling Aids (Spouts, Lifting, Dischargers) (IMALAGAI), Loading/Unloading & Transfer Equipment (Telescopic Conveyors, Loaders, Tipplers) (IMAHABAI), End-of-Line Integration & Packaging Line Systems (IMAHAOAN)

Keywords

• Friction feeders
• Mail sorting equipment
• Production line equipment
• Reconditioned printing equipment
• Conveyor systems

Headquarters

HQ city

Brooklyn Park

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Equipment Sales (New and Reconditioned): Sale of new equipment including the ZipSorter, as well as reconditioned friction feeders, collating systems, conveyors, and folders. All reconditioned equipment includes a 6-month parts warranty. The company also purchases and resells used friction feeders.
2. Replacement Parts and Belts: Distribution of quality replacement parts, belts, rollers, and o-rings through OTIstore.com to customers globally. Both new and used replacement parts are offered.
3. Repair and Rebuild Services: Repair and rebuilding services for Streamfeeder and Surefeed feeders, including parts replacement to restore equipment functionality.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Output Technology designs, manufactures, and sells modular production line equipment including friction feeders, collating systems, conveyors, and folders for the mailing, packaging, and print finishing markets. The company also offers the ZipSorter inline mail sorting system, reconditioned equipment (Streamfeeder and Surefeed feeders) backed by a 6-month parts warranty, repair and rebuild services, replacement parts and belts through OTIstore.com, and SmartCount real-time production line productivity tracking software.

Product overview

Output Technology offers a portfolio of modular production equipment and digital solutions for the Mailing, Packaging, and Print Finishing markets. The core product line includes friction feeders (ST-1250EX, Surefeed SE1200 IJ, Streamfeeder Model 1), collating systems, conveyors, and folders, alongside the ZipSorter for inline mail sorting and batch counting. The company specializes in turning old machines into new machines again through reconditioning and rebuild services, with a 6-month parts warranty on all refurbished equipment. Digital offerings include SmartCount productivity tracking software (providing real-time production line metrics) and the OTI Store (otistore.com) for replacement parts and belts. Founded in 2003, the company serves customers across mailing, packaging, and print finishing industries.

Differentiator

Problem solved

Functional benefit

Brands

• ZipSorter: Mail sorting equipment designed to help print and mail customers sort processed mail faster with less labor, used for offsetting mail pieces for zip code and mail tray breaks.
• SmartCount

Products and services

• Friction Feeders Friction-based feeding equipment that separates and advances individual products through a production process, used by print, mail, and packaging operations.
• Collating Systems Equipment that gathers and organizes multiple items into sets or sequences for downstream processing in mail and print finishing operations.
• Conveyors Material handling equipment that transports products through production lines in mailing, packaging, and print finishing facilities.
• Folders Equipment used to fold paper, envelopes, or other materials in mailing and print finishing operations.
• ZipSorter Inline mail sorting system that offsets mail pieces for zip code and mail tray breaks, providing visual cues to operators for ease of traying. Also compatible with packaging equipment for fixed batch counting on wrappers, poly-baggers, and more.
• Reconditioned Equipment Services Specialized rebuilding and refurbishment services that restore used friction feeders to functional condition, including repair, parts replacement, and rebuilding of Streamfeeder and Surefeed feeders. All reconditioned equipment includes a 6-month parts warranty.
• OTI Store (otistore.com) Online storefront providing quality replacement parts, belts, rollers, o-rings, and new and used replacement parts to customers worldwide for maintaining and extending equipment longevity.
• SmartCount Economical productivity tracking solution providing real-time visual metrics of production line performance, designed to be affordable, reliable, and easy to use. Sold through factracpro.com.

Quantifiable outcome

• Reduced labor requirements through automated mail sorting with visual zip code and tray break indicators

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Krones AG: Krones is a global packaging and bottling machinery manufacturer offering end-to-line solutions for packaging operations. It competes with Output Technology at the broader packaging line level, though focused on beverage/bottling applications with substantially larger scale and scope.
• Pitney Bowes: Pitney Bowes is a long-standing incumbent in mailing, shipping, and document workflow solutions, with both hardware (mailing systems) and software (SendPro, Engage) offerings. It serves a substantially overlapping customer set to Output Technology's print and mail customers and competes across both equipment and software layers.
• ProMach: ProMach is a large packaging machinery integrator offering solutions across filling, labeling, wrapping, and end-of-line systems. While it operates at broader scale, its end-of-line and conveying products overlap with Output Technology's material handling and packaging line integration offerings.

Direct peers

• Duplo USA: Duplo manufactures print finishing and paper handling equipment including collators, folders, bookletmakers, and digital finishing systems. It is a close competitor in collating, folding, and print finishing automation.
• Bell and Howell: Bell and Howell provides mail and document automation equipment, including inserting, sorting, and addressing systems. It serves the same mailroom and print/mail operations that Output Technology targets with friction feeders and ZipSorter solutions.
• Automated Packaging Systems: Automated Packaging Systems (now part of Sealed Air) manufactures bagging, poly-bagging, and packaging automation equipment. Output Technology's ZipSorter is used downstream of poly-baggers, making Automated Packaging Systems a complementary equipment supplier and a peer in the broader poly-bagging integration market.
• BÖWE SYSTEC: BÖWE SYSTEC specializes in mail, document, and packaging automation, including sorting and inserting systems. It competes with Output Technology's ZipSorter in mail sorting and shares the broader mail/packaging automation customer base.
• Quadient: Quadient provides mail automation, folder-inserter, and document management solutions to mailrooms and customer-communications operations. It directly overlaps Output Technology's mail-sorting and print-finishing customer base, though it operates at significantly larger scale and with a broader software portfolio.
• Standard Horizon: Standard Horizon manufactures print finishing equipment including folders, collators, binders, and bookletmakers. Its collating and folding product lines are direct equivalents to Output Technology's collating systems and folders, serving the same commercial print finishing market.

Others

• Streamfeeder: Streamfeeder is the original manufacturer of friction feeders that Output Technology services, rebuilds, and resells. Although not a direct competitor — Output Technology extends the life of Streamfeeder equipment rather than competing with it — the relationship makes Streamfeeder the most ecosystem-relevant adjacent company.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/output-technology-inc

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Output Technology