Westfields Hospital & Clinic

What Westfields Hospital & Clinic does

Westfields Hospital & Clinic is a community-based Critical Access Hospital and integrated clinic located at 535 Hospital Rd, New Richmond, Wisconsin. Founded in 1950 and operating as a key component of the HealthPartners care system, the facility serves residents of New Richmond, the St. Croix Valley, and broader western Wisconsin. It offers a comprehensive service mix on a single campus, including a 24/7 Emergency Center, urgent care, a Birth Center, primary care, oncology, pharmacy, and specialty services in neurology, gastroenterology, podiatry, orthopedics, and ENT, with orthopedic care delivered through a partnership with TRIA Orthopedics and higher-acuity cases transferred to Regions Hospital.

The organization generates revenue through professional services billing to patients and insurance providers across its emergency, primary, specialty, urgent, and inpatient service lines. Pricing is not publicly disclosed, though the facility offers financial support and price transparency resources. As part of HealthPartners — a multi-specialty group practice serving more than 1.2 million patients across Minnesota and western Wisconsin — Westfields benefits from system-level coordination with partner hospitals (Regions, Lakeview, Amery, Hudson) and specialty affiliates (TRIA), enabling referral flow, shared specialty coverage, and integrated patient transfers.

Recognition includes 11 consecutive years on the Chartis Center for Rural Health Top 100 Critical Access Hospitals list (including five years as a Top 20), the U.S. News & World Report 2022-23 High Performing Hospital designation, a five-star CMS patient experience rating, and the 2023 Greenhealth Emerald Award for sustainability. Leadership is headed by Steven Massey as President and Chief Executive Officer. The facility is privately held within the HealthPartners system with 101-250 employees, and no AI/ML technology capabilities, patents, or proprietary technology platforms are disclosed in the available data.

Name

Westfields Hospital & Clinic

Legal name

Westfields Hospital & Clinic

Website

https://westfieldshospital.com

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

101–250 employees

Short description

Westfields Hospital & Clinic is a Critical Access Hospital and integrated clinic in New Richmond, Wisconsin, serving western Wisconsin residents with 24/7 emergency, primary, specialty, urgent, and birth center care as part of the HealthPartners care system.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Outpatient Care Centers (6214), Offices of Physicians (62111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industry

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

Keywords

• Community hospital services
• Primary care clinic
• Emergency medical care
• Specialty medical services
• Critical access hospital

Headquarters

HQ city

New Richmond

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Healthcare Services Revenue: Westfields Hospital & Clinic generates revenue through providing healthcare services including emergency care, primary care, specialty care, birth center services, oncology, orthopedics, and urgent care. As part of the HealthPartners care system, services are billed to patients and insurance providers.

Distribution channels1 record

Marketing channels1 record

Core offering

Westfields Hospital & Clinic operates an integrated hospital and clinic campus providing 24/7 emergency care, inpatient birth center services, primary care, urgent care, oncology, orthopedics (in partnership with TRIA), and specialty consultations in neurology, gastroenterology, podiatry, and ENT. As part of the HealthPartners care system, it coordinates care with partner hospitals including Regions, Lakeview, Amery, and Hudson, transferring patients to Regions Hospital for higher-acuity needs.

Product overview

Westfields Hospital & Clinic operates as a unified hospital and clinic campus providing comprehensive healthcare services in New Richmond, Wisconsin. The facility offers a full spectrum of care through its integrated services: the hospital provides emergency and inpatient care through its Emergency Center and Birth Center, while the clinic delivers primary care, specialty services (neurology, gastroenterology, podiatry, orthopedics, oncology, ENT), and urgent care. All services are delivered on one convenient campus, with the hospital serving as the core facility and the clinic extending outpatient access. The organization is part of the HealthPartners care system, enabling coordination with partner hospitals (Regions, Lakeview, Amery, Hudson) and TRIA Orthopedics for specialized procedures requiring higher-level facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Center 24/7 emergency medical care staffed by board-certified emergency medicine doctors and nurses for emergency injuries and illnesses.
• Birth Center Maternity and childbirth services providing comprehensive care for expectant mothers and families, including prenatal, delivery, and postnatal support.
• Urgent Care Walk-in medical care for non-life-threatening conditions requiring prompt attention.
• Cancer Center (Oncology) Comprehensive cancer care including access to top oncology doctors, the latest cancer treatments, and supportive care services.
• Orthopedics Orthopedic care provided in partnership with TRIA, including comprehensive surgical and nonsurgical treatment for musculoskeletal conditions.
• Pharmacy On-site pharmacy services for prescription medications and pharmaceutical care.
• Westfields Clinic (Primary Care) Primary care services including routine health maintenance, preventive care, and everyday health needs.
• Specialty Care Services Medical specialty services including neurology, gastroenterology, podiatry, and ENT provided by board-certified specialists.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• HealthPartnerscoreStrategic or Co-development PartnerWestfields Hospital & Clinic is a key part of the HealthPartners care system, serving patients across Minnesota and western Wisconsin. This partnership enables coordination with partner hospitals and clinics, access to the full array of HealthPartners services, and transfers to Regions Hospital for higher-level care when needed.
• Regions HospitalcoreStrategic or Co-development PartnerWhen patients require a higher level of care, Westfields transfers them to Regions Hospital, part of the HealthPartners system. Regions is described as a world-class team providing advanced medical services.
• TRIA OrthopedicscoreStrategic or Co-development PartnerWestfields partners with TRIA to provide leading orthopedic care in western Wisconsin. This partnership offers comprehensive surgical and nonsurgical care, including state-of-the-art procedures.
• Lakeview HospitalminorStrategic or Co-development PartnerPartner hospital within the HealthPartners care system serving western Wisconsin communities.
• Amery HospitalminorStrategic or Co-development PartnerPartner hospital within the HealthPartners care system serving western Wisconsin communities.
• Hudson HospitalminorStrategic or Co-development PartnerPartner hospital within the HealthPartners care system serving western Wisconsin communities.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Aspirus Health: Wisconsin-based regional health system operating community hospitals, critical access hospitals, and clinics across rural northern and central Wisconsin; similar rural community-hospital operating model.
• Gundersen Health System: Multi-state community-based health system with rural hospital and clinic operations in Wisconsin, Minnesota, and Iowa; comparable to Westfields in serving rural communities with an integrated hospital-clinic model.
• ThedaCare: Northeast Wisconsin community health system operating multiple community hospitals and primary/specialty clinics in small-town settings analogous to Westfields' market and service mix.
• TRIA Orthopedics: HealthPartners orthopedic specialty platform that partners with Westfields. Comparable as the embedded specialty provider whose model Westfields leverages for orthopedic service line delivery.
• Marshfield Clinic Health System: Large integrated rural-serving health system in Wisconsin offering community hospitals, primary care, and specialty services to small communities comparable to Westfields' market position.
• Regions Hospital: Flagship HealthPartners tertiary hospital in St. Paul, MN. Comparable as part of the same parent system and the destination referral center for Westfields' higher-acuity transfers.

Direct peers

• Amery Hospital & Clinic: HealthPartners-affiliated critical access hospital and clinic in Amery, WI, with a similar mix of inpatient, primary care, and specialty outpatient services for a small rural community.
• Hudson Hospital & Clinic: Another HealthPartners critical-access sister facility in Hudson, WI, directly comparable in size, scope, and geographic position to Westfields along the St. Croix Valley corridor.
• Lakeview Hospital: Sister HealthPartners community hospital in Stillwater, MN, operating a similar integrated hospital-clinic model serving a comparable rural-adjacent Minnesota/western Wisconsin population.

Regional players

• M Health Fairview (Fairview Range): Upper-Midwest health system with critical access and community hospitals serving rural Minnesota and Wisconsin communities comparable to Westfields' scale and role within HealthPartners.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Westfields Hospital & Clinic