Community Living Haldimand

What Community Living Haldimand does

Community Living Haldimand (CLH) is a non-profit, charitable organization founded in 1959 and headquartered in Cayuga, Ontario, that supports adults with intellectual disabilities across Haldimand County. The organization employs approximately 140 staff serving over 170 supported individuals, operating from two physical sites — the Jennie Deagle Complex at 2256 River Road (Cayuga) as the central administrative and program hub, and a Dunnville office on Ramsey Drive located within a multi-agency hub. CLH delivers four core service lines: Supportive Living (Supported Independent Living and Group Living with up to 24-hour assistance), the Ministry-funded Passport Program with an "Expand Your Horizons" activity menu, Community Participation Supports including the Communities in Motion life-skills program, and LEAP Employment Services which has operated for over 20 years across Haldimand and Norfolk counties. Supporting these is the Jennie Deagle Dream Fund (est. 2018), fee-for-service direct purchase options, and the MyCommunityHub.ca regional activity-registration platform.

The organization's revenue model is anchored in Ontario Ministry of Children, Community and Social Services (MCCSS) developmental-services contracts, supplemented by Passport program individualized funding, LEAP employment-services contracts (delivered through FedCap Canada's Hamilton Niagara Employment Ontario program), a fee-for-service channel, and donations that fund the Jennie Deagle Dream Fund and un-funded items such as accessible vehicles. Access to Ministry-funded services is gated through Developmental Services Ontario (DSO) referrals. The organization holds MCCSS compliance, AODA Customer Service Standards alignment, a published 2020-2025 Accessibility Plan, and PIPEDA privacy compliance. Go-to-market is community-led: deep local integration through events, employer partnerships, school co-op pipelines (Brock University), and cross-agency collaboration (Haldimand Abilities Centre, Grand River Conservation Authority, Department of Fisheries and Oceans). Technology is non-proprietary — standard cloud email, website CMS, Google Analytics, Complianz cookie consent, and embedded Instagram — with no AI/ML capabilities, patents, or proprietary platform.

Governance is by a volunteer Board of Directors (FY 2024/2025 President Heather Furtney; Vice-President Sherry Gifford; Treasurer James Bird; Secretary Julia Knijnenburg) with executive leadership under CEO Bob Butella, following Executive Director Susan Wavell's 2022 retirement after 18 years. Notable recent strategic actions include the 2024 purchase of a previously rented Cayuga residential house, the 2023 Dunnville relocation to a multi-agency hub, the 2023 partnership with the Haldimand Abilities Centre, and the September 2025 promotion of long-tenured insider Suzanne Kinzel to Manager of Supports and Services. The organization marked its 65th anniversary in 2024 with an extensive community-events calendar.

Name

Community Living Haldimand

Legal name

Community Living Haldimand

Website

https://clhaldimand.com

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

51–100 employees

Short description

Community Living Haldimand is a non-profit charitable organization founded in 1959 that supports approximately 170 adults with intellectual disabilities in Haldimand County, Ontario, through residential, community participation, employment (LEAP), and Passport-funded services delivered by 140 staff across Cayuga and Dunnville locations.

Ownership category

akta.pro rank

Product category

Developmental Disability Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (624310), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYHLADABAJ

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Assisted Living Facilities

Keywords

• Developmental disability services
• Supportive living programs
• Community participation supports
• Employment services disabilities
• Nonprofit social services

Headquarters

HQ city

Cayuga

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Ministry of Children, Community and Social Services (MCCSS) Government Funding: Core operational funding is provided by the Ontario Ministry of Children, Community and Social Services through developmental services contracts.
2. Passport Program Funding: Ontario's Passport program provides individualized funding for adults with developmental disabilities to purchase supports and services from Community Living Haldimand.
3. Donations and Fundraising: Donations support the Jennie Deagle Dream Fund and general items/activities not funded by the ministry, such as wheelchair-accessible vehicles, assistive devices, and community programs.
4. Fee-for-Service: Individuals and families may purchase services and supports directly from Community Living Haldimand, including community participation supports and recreational and leisure supports.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Community Living Haldimand provides person-centered developmental services to adults with intellectual disabilities in Haldimand County, Ontario. Core offerings include Supportive Living (Supported Independent Living and Group Living), Community Participation Supports, the Passport Program, and LEAP Employment Services for job placement and career coaching. The organization delivers these through direct in-person support, government-funded contracts, and direct fee-for-service purchases.

Product overview

Community Living Haldimand is a non-profit organization providing community-based supports for adults with intellectual disabilities in Haldimand County, Ontario. The organization operates a multi-service portfolio centered around four core service pillars: Supportive Living (Supported Independent Living and Group Living), the Passport Program (person-centered activity and skill-building services), Community Participation Supports (life skills and social programs including Communities in Motion), and LEAP Employment Services (job placement and career coaching). Supporting these core services are the Jennie Deagle Dream Fund (individual dream fulfillment program), Fee for Service options (direct purchase of supports), and the MyCommunityHub platform for activity registration. The organization employs approximately 140 staff supporting over 170 people with intellectual disabilities throughout Haldimand County.

Differentiator

Problem solved

Functional benefit

Brands

• LEAP Employment Services: Employment services program assisting residents of Haldimand and Norfolk counties in career development, job placement, and ongoing employment support.
• Jennie Deagle Dream Fund

Products and services

• Supportive Living Provides personal living support to adults with developmental disabilities, including Supported Independent Living (individuals living independently with periodic guidance) and Group Living (community-based accommodation with up to 24-hour daily assistance for daily activities such as meals, money management, shopping, and personal care).
• Passport Program Ministry-funded program offering personalized options to build social and daily living skills, enhance existing supports, increase independence, and participate in community activities through an 'Expand Your Horizons' menu of services including outings, gym memberships, and 1:1 staffing for adults with developmental disabilities.
• Community Participation Supports Supports adults with developmental disabilities in personal development, basic life skills training, social and recreational activities, and volunteer activities. Includes the Communities in Motion program promoting life-skills and community participation.
• LEAP Employment Services Employment services offering tools, training, and support for career establishment including workshops, career coaching, and job placement. Over 20 years of experience providing employment services to Haldimand and Norfolk counties through direct engagement with job seekers and local employers.
• Jennie Deagle Dream Fund Fund established in 2018 to help individuals with intellectual disabilities fulfill lifelong dreams. Named after Jennie Deagle, who was instrumental in creating the foundation for growth and success for individuals with intellectual disabilities for over 50 years.
• Fee for Service Direct purchase of services and supports including community participation supports and recreational and leisure supports for individuals and families who choose to pay out of pocket rather than access government-funded programs.
• MyCommunityHub Community activity platform providing information and registration for activities and events for adults with intellectual disabilities throughout Haldimand County and Southern Ontario.

Quantifiable outcome

• 140 staff supporting over 170 people with intellectual disabilities throughout Haldimand County
• +4 more outcomes

Named customers8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Eight partnerships are on record, tiered core, minor and notable.

• Grand River Conservation AuthoritycoreStrategic or Co-development Partner · 1 January 2026The Grand River Conservation Authority supervised tree planting at CLH's River Road property. Tom Tiisler from the GRCA provided planting expertise. Partnership is ongoing with annual tree planting events.
• Department of Fisheries and OceansminorStrategic or Co-development Partner · 1 January 2026CLH partnered with the Department of Fisheries and Oceans and the Grand River Conservation Authority for the 4th annual tree planting event, adding 100 native trees to CLH property.
• Community Living Six NationsminorStrategic or Co-development Partner · 1 January 2024Volunteers from Community Living Six Nations participated in tree planting events alongside CLH, Cayuga Secondary School, and CLH staff/people supported.
• Haldimand Abilities Centre (HAC)coreStrategic or Co-development Partner · 1 January 2023CLH partnered with HAC for programming. Activities and events sponsored by HAC take place at the Jennie Deagle Complex at least once a month, providing regular collaborative programming for people supported by CLH.
• Brock UniversitynotableStrategic or Co-development Partner · 1 January 2023Ongoing partnership with Brock University for co-op student placements. CLH received the Brock University Co-Op Employer of the Year Award for Finance and IT in 2022. Students from various programs participate in placements at CLH.
• Developmental Services Ontario (DSO)coreOthersDSO is the mandatory first point of contact for individuals seeking Ministry-funded developmental services. Individuals must register with DSO to access CLH's supports and services.
• FedCap CanadanotableChannel Partner/ Reseller/ DistributorLEAP Employment Services won the Job Seeker Satisfaction award through the Hamilton Niagara Employment Ontario program delivered by FedCap Canada, indicating a program delivery partnership.
• MyCommunityHub.canotableTechnology or IntegrationCLH participates in MyCommunityHub.ca, an online platform providing community activities for adults with intellectual disabilities across Haldimand County and Southern Ontario.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Community Living British Columbia: Provincial Crown agency funding and coordinating individualized supports for adults with developmental disabilities in BC; comparable in mandate and developmental-services delivery model but operates as a funder/coordinator rather than direct provider.
• Community Living Ontario: Provincial umbrella federation supporting the Community Living movement across Ontario; directly comparable to CLH as a fellow nonprofit serving adults with intellectual disabilities through advocacy, residential, and community participation supports in a government-funded model.

Direct peers

• Community Living Essex County: Southwestern Ontario nonprofit serving adults with intellectual disabilities through residential, community, and employment programs under MCCSS funding; mirrors CLH's county-anchored operating model and Passport-based service delivery.
• Reena: Ontario nonprofit offering residential, community participation, employment, and Passport-funded supports to people with developmental disabilities; the most structurally identical peer to CLH with multi-site residential locations and LEAP-style employment services.
• Community Living Toronto: Toronto-based nonprofit providing supported living, community participation, and employment services to adults with intellectual disabilities; shares CLH's exact service pillars, ministry funding model, and DSO-referral intake architecture, differing only by geographic scale.
• Vita Community Living Services: Toronto-area nonprofit offering residential, vocational, and community supports to adults with intellectual disabilities; closely aligned with CLH across all four service pillars and Passport program delivery.
• Ongwanada: Kingston-area nonprofit providing residential, community participation, and employment services to people with developmental disabilities; matches CLH in structure, funding model, and target population.
• Meta Centre: York Region nonprofit providing residential, community participation, day-program, and employment supports to adults with developmental disabilities; shares the same Ontario ministry-funded four-pillar operating model as CLH.
• Participation House: Ontario-wide nonprofit operating residential and community-based supports for adults with physical and developmental disabilities; directly comparable in service mix, ministry funding model, and group-home delivery.

Regional players

• FedCap Canada: Employment services delivery partner whose Hamilton Niagara Employment Ontario program delivered the Job Seeker Satisfaction Award won by CLH's LEAP program; comparable in vocational rehabilitation and employment-services funding model, and a current program delivery partner.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/clhaldimand
• LinkedInlinkedin.com/company/clhaldimand
• Instagraminstagram.com/clhaldimand
• Xx.com/clhaldimand

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Living Haldimand