Community Living Toronto

What Community Living Toronto does

Community Living Toronto (CLTO) is a non-profit charitable organization founded in 1948 and headquartered at 20 Spadina Road, Toronto. It supports over 4,000 individuals with intellectual disabilities and their families across more than 80 locations in the Greater Toronto Area, with an annual operating budget exceeding $100 million CAD. Core services span supported living (Group Living, Supported Independent Living, LifeShare, LIGHTS, STEP UP, Specialized Resource Homes), community participation supports and respite, employment services, specialized clinical and behavioural services, and individualized Passport supports. The organization also operates two social enterprises — Sunrise Janitorial and The Social Brew — that provide work experience and training for people with disabilities.

CLTO's revenue model is dominated by Ontario Ministry of Children, Community and Social Services (MCCSS) funding accessed through the Developmental Services Ontario (DSO) referral pathway for adult services, and through the City of Toronto's Every Child Belongs portal for children's services. Secondary revenue comes from charitable donations (monthly giving program, Community Rocks bi-annual fundraiser), fee-for-service programs (Shadow Lake Centre camp, Community Junction, Creative Village Studio, TIFS), and social enterprise income. CLTO has co-developed a portfolio of sector digital products — ConnectABILITY.ca (information and learning), MyCommunityHub (program registration), MyDirectPlan (Passport expense management), and MyJobMatch (employment matching) — built in partnership with MCCSS and other providers, establishing CLTO as a technological backbone for Ontario's developmental services sector.

Strategically, CLTO is anchored by the Lawson Redevelopment partnership with Tridel (announced 2023), a flagship inclusive housing project delivering 280 CLTO-owned rental suites alongside up to 20% of total project units designated for CLTO-supported individuals, with construction starting in 2028 and first occupancy in 2030. The organization is also active in policy advocacy, exemplified by the June 2026 publication of 'Power of Place: Living Spaces, Thriving Lives,' which proposes reforms to CMHC mortgage rules to enable more inclusive housing for people with neurodevelopmental disabilities. CLTO is governed by a volunteer Board of Directors and operates with no parent company or subsidiaries.

Name

Community Living Toronto

Legal name

Community Living Toronto

Website

https://cltoronto.ca

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Community Living Toronto is a non-profit charitable organization founded in 1948 that supports over 4,000 individuals with intellectual disabilities and their families across 80+ locations in the Greater Toronto Area via funded services, employment supports, and inclusive housing.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (6243), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Housing Transition & Supported Living Navigation (EDAKANAK), Assistive Technology (AT) & AAC Services (EDAJAKAF), Recreational Outings, Community Participation & Mobility Support (Non-Clinical) (HSABAAAI)

Keywords

• Developmental disability services
• Supported living programs
• Employment support services
• Community participation supports
• Specialized clinical services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Funding (MCCSS): Core funding from the Ministry of Children, Community and Social Services (MCCSS) for adult developmental services including supported living, community participation supports, case management, and specialized services. Funding flows through Developmental Services Ontario for adult services.
2. Donations and Fundraising: Charitable donations through online portal, monthly giving program, tribute gifts, legacy gifts (bequests), gifts of securities, and event participation (Community Rocks bi-annual fundraiser).
3. Fee for Service Programs: Revenue from fee-for-service programs including TIFS (Trying-It-On-For-Size), Community Junction, Creative Village Studio, and Shadow Lake Centre camp programs. These are accessed through individual funding or Passport funding.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Community Living Toronto delivers direct human services for people with intellectual disabilities across the Greater Toronto Area, including supported living (group living, independent living, LifeShare, LIGHTS, STEP UP), community participation and respite programs, specialized clinical and behavioral services, and Employment Ontario career support. It also operates social enterprises (Sunrise Janitorial, The Social Brew), fee-for-service programs (Creative Village Studio, Community Junction, Shadow Lake Centre camp), and a portfolio of digital platforms (ConnectABILITY.ca, MyCommunityHub, MyDirectPlan, MyJobMatch) developed with MCCSS for the broader developmental services sector.

Product overview

Community Living Toronto offers a portfolio of digital products and services for people with intellectual disabilities. The digital products include ConnectABILITY.ca (information and learning platform), MyCommunityHub (program registration), MyDirectPlan (expense tracking), and MyJobMatch (employment matching). These are complemented by extensive human services including Supported Living (housing options like Group Living, Supported Independent Living, LifeShare, LIGHTS, STEP UP), Specialized Services (clinical and behavioral support), Community Participation Supports (recreational and social programs), and Employment Services (job placement and coaching). Social enterprises including Sunrise Janitorial and The Social Brew provide training and work experience. Together, these products and services form an integrated ecosystem supporting individuals with intellectual disabilities across housing, employment, community participation, and daily living.

Differentiator

Problem solved

Functional benefit

Brands

• LIGHTS: A program supporting families to network, develop, plan, and create living arrangements for adults with intellectual disabilities outside the family home.
• Shadow Lake Centre
• Community Rocks
• Sunrise Janitorial
• The Social Brew

Products and services

• Supported Living Programs
• Community Participation Supports
• Specialized Services
• Employment Services
• ConnectABILITY.ca
• MyCommunityHub
• MyDirectPlan
• MyJobMatch
• Shadow Lake Centre
• DiscoverMyRoute
• Creative Village Studio
• Community Junction
• Social Enterprises (Sunrise Janitorial, The Social Brew)
• STEP UP Program
• IOPEN College Program

Quantifiable outcome

• Nearly 600 people in supported living programs with varying levels of staffing support
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered flagship, core and minor.

• TridelflagshipStrategic or Co-development Partner · 1 January 2023Partnership for the Lawson Redevelopment at 1710-1712 Ellesmere Road in Scarborough. Tridel is Canada's leading condominium developer since 1934. The partnership aims to create an inclusive community with 5 mixed-use towers, including a CLTO-owned rental building with 280 suites (30% affordable), market condominiums, and up to 20% of units available to individuals supported by CLTO. Construction expected to start in 2028 with first occupancy in 2030.
• Centennial CollegecoreStrategic or Co-development PartnerPartnership for IOPEN (Individualized On-Campus Post-Secondary Experience Network) supporting people with intellectual disabilities to experience college and explore post-secondary options. CLTO staff assist students to access, attend, and experience college life with necessary accommodations. Students can work toward a four-credit stackable credentials certificate.
• COTA HealthcoreStrategic or Co-development PartnerCollaboration for STEP UP program providing supportive living services to youth transitioning to adult services. Youth participate in a full-time (up to 3 years), live-in, innovative skill-building program that teaches independent living.
• TTC (Toronto Transit Commission)coreStrategic or Co-development PartnerPartnership for DiscoverMyRoute program teaching people with intellectual disabilities how to use public transit independently. Includes in-class sessions, personalized route training, and a custom app with route planning and 'get off' notifications.
• Five Non-profit Organizations (DiscoverMyRoute)coreStrategic or Co-development PartnerPartnership with five other non-profit organizations for DiscoverMyRoute program development and delivery, alongside the TTC.
• Lumenus Community ServicescoreChannel Partner/ Reseller/ DistributorReferral partner for Specialized Resource Homes for children. Children with autism spectrum disorder are referred to CLTO's Specialized Resource Homes program by Lumenus Community Services.
• WoodGreencoreStrategic or Co-development PartnerPartnership for Parent Share collaborative group supporting families of individuals with intellectual disabilities. Offered in partnership with WoodGreen, providing a safe space for parents and caregivers to connect and share experiences.
• Ontario Camps AssociationminorStrategic or Co-development PartnerSponsor and partner for Shadow Lake Centre camp programs and other camping initiatives.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Vita Community Living Services: Mississauga-based developmental services provider offering supported living, respite, and community participation; comparable in scale and service mix to CLTO.
• Reena: Toronto-area non-profit providing residential, community, and clinical supports for individuals with developmental disabilities; similar service portfolio and DSO-referral funding model as CLTO.
• Extend-A-Family: Toronto-based non-profit supporting people with developmental disabilities and their families through supported living, respite, and community engagement; closely overlapping service delivery and funding pathways.
• Surrey Place Centre: Toronto-based provider of clinical and developmental services for people with intellectual disabilities and autism, including employment supports; shared urban catchment and DSO referral access.
• Community Living York Region: Direct peer operating in the same Ontario developmental services ecosystem, supporting people with intellectual disabilities with similar MCCSS-funded housing, employment, and community participation services in adjacent geography.

Emerging players

• Kerry's Place Autism Services: Ontario-wide autism-focused developmental services provider with residential, community, and employment programs; competes for DSO/MCCSS-funded referrals and serves overlapping diagnostic populations.

Broad incumbents

• Holland Bloorview Kids Rehabilitation Hospital: Toronto pediatric rehabilitation hospital serving children with disabilities including autism and developmental conditions; partially overlapping on children's services and specialized clinical supports.
• March of Dimes Canada: National non-profit providing employment, accessibility, and independent living supports for people with disabilities; overlapping scope on employment services and accessibility advocacy.
• Community Living Ontario: Provincial federation and advocacy body representing Community Living associations across Ontario; overlapping mandate on policy, family support, and intellectual disability services.

Others

• Citizens for Independence Living and Inclusion (BC): BC-based disability support and advocacy organization with shared focus on independent living; thematically comparable mission and service model though geographically separate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCOX94gM0Qfo_THWofpf17vw
• Facebookfacebook.com/CLToronto
• Instagraminstagram.com/cltoronto
• Xx.com/cltoronto

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Living Toronto