Slam Solutions

What Slam Solutions does

SLAM Solutions Inc. is a privately held, minority-owned small business headquartered in Henderson/Las Vegas, Nevada with a development operation in Bangalore, India. The company builds and sells fully web-based enterprise software organized around four products: Change Management Control (the flagship, providing customizable workflows, full audit trails, digital signatures, and Sarbanes-Oxley / 21 CFR Part 11 compliance reporting), Help Desk Control (ticketing, knowledge base, FAQ self-service, and WMI-based asset discovery), Asset Management Control, and Plant Management Control. The underlying platform is ASP.NET with support for SQL Server, Oracle, and Microsoft Access backends, Active Directory integration, and a three-tier architecture. The application is 100% web-based and requires no on-premise installation for core functionality.

SLAM distributes exclusively through direct sales channels: a quote-based website purchase flow, phone-based inside sales, on-site demos for mid-market prospects, and a free software migration program targeting organizations switching from competing change management products. Revenue is generated primarily through one-time perpetual licenses (named or concurrent, priced by staff count with unlimited end-user submissions), annual extended support contracts priced at 15% of total system cost, and custom software development services. Customers range from Fortune 500 enterprises (General Dynamics SATCOM, Underwriters Laboratories, CenterPoint Energy, TRW Automotive) and federal/state government agencies (FAA, NYC Transit Authority, State of Georgia Legal Services Program) to mid-market corporations, spanning financial services, higher education, defense, energy, gaming, telecommunications, and senior living. With 1-10 employees and no disclosed funding, the company operates as a bootstrapped, founder-controlled micro-vendor in the ITSM and change management category.

Name

Slam Solutions

Legal name

SLAM Solutions Inc.

Website

https://slamsolutions.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Henderson

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses: SLAM software is sold as a one-time perpetual license based on staff count. End users are unlimited and can submit issues. Licenses available as named (single license per specific staff person) or concurrent ('first come, first serve' licenses shared among staff).
2. Extended Support Contracts: Extended support sold on yearly basis at 15% of the system's total cost per year. Includes 30 days of free support from date of purchase.
3. Custom Software Development: SLAM develops custom solutions for business organizations of all sizes, specializing in web-based, database driven applications. Advanced configuration services also offered for organizations requiring specialized setup beyond standard implementation.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

SLAM Solutions develops and sells web-based enterprise software under the SLAM Management Control Suite, including Change Management Control, Help Desk Control, Asset Management Control, and Plant Management Control. The products are fully web-based, support Oracle/SQL Server/MS Access backends, and are sold as perpetual licenses with optional annual extended support, targeting IT departments and regulated organizations needing audit trails, customizable workflows, and compliance with Sarbanes-Oxley and 21 CFR Part 11.

Product overview

SLAM Solutions offers a suite of web-based enterprise software solutions, including Change Management Control (the core change management product), Help Desk Control (help desk/ticketing software), and Plant Management Control. Change Management Control, Help Desk Control, and Asset Management Control are all part of the integrated SLAM Management Control Suite package. Change Management Control serves as the flagship product, providing customizable workflows, audit trails, and compliance features (Sarbanes Oxley, 21 CFR Part 11). Help Desk Control provides trouble ticket tracking with self-service tools, knowledge base, and asset discovery capabilities. These products share a common architecture with web-based interfaces, database backend options (Oracle, SQL Server, Microsoft Access), and can operate as standalone solutions or as an integrated suite.

Differentiator

Problem solved

Functional benefit

Products and services

• Change Management Control A web-based change management software solution for tracking, managing, and controlling organizational change across network, operational, hardware, software roll-outs, and emergencies. Features customizable workflows, configurable forms and fields, audit trails, digital signatures for 21 CFR Part 11 compliance, role-based permissions, reporting with Gantt charts, automated escalation, and integration with Help Desk Control and Asset Control. Designed for enterprise IT departments, financial services, higher education, and government buyers needing Sarbanes-Oxley compliance.
• Help Desk Control A web-based help desk/ticketing software solution enabling users to submit, update, and view help desk issues. Features flexible workflows, asset tracking with PC discovery via WMI technology, knowledge base, FAQ tools, automated escalation rules, automated email notifications, satisfaction surveys, and full integration with Change Management Control. Built for enterprise and mid-market IT support teams.
• Asset Management Control A web-based asset management module within the SLAM Management Control Suite that tracks, manages, and reports on organizational assets. Includes PC auditing via WMI technology to gather support-relevant data and contract tracking for individual or multiple assets. Designed for IT departments needing integrated asset inventory tied to help desk and change management processes.
• Plant Management Control A web-based software solution for industrial plant management operations, part of SLAM's product portfolio alongside Change Management Control and Help Desk Control. Designed for organizations managing plant/facility operations requiring web-based tracking and control.
• Custom Software Development Services Professional services for developing custom web-based, database-driven applications for business organizations of all sizes. Includes advanced configuration services for organizations requiring specialized setup beyond standard implementation of SLAM products.
• Extended Support Contract Annual extended support and maintenance contract sold at 15% of the total system cost per year. Includes 30 days of free support from date of purchase; extended support covers ongoing maintenance, updates, and customer assistance beyond the initial purchase period.

Quantifiable outcome

• Low cost of ownership compared to similar enterprise applications
• +1 more outcomes

Named customers25 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature11 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• SysAid: SysAid provides IT service management, help desk, and asset management software for mid-market organizations. Its bundled ITSM suite overlaps directly with SLAM's Change Management Control, Help Desk Control, and Asset Management Control modules.
• SolarWinds: SolarWinds delivers IT operations and service desk software used by SMB and mid-market IT teams, including change and configuration management. Comparable to SLAM on IT change tracking and asset visibility for resource-constrained IT departments.
• Ivanti: Ivanti's ITSM offering (formerly Cherwell/HEAT) provides change management, help desk, and asset management for enterprise and mid-market. It is a direct functional peer for regulated buyers evaluating SLAM.
• Freshworks (Freshservice): Freshservice is a cloud-native ITSM and help desk product targeting the same SMB/mid-market segment as SLAM, with ticketing, change management, and asset management features. It is a leading modern substitute for legacy on-prem ITSM tools.
• TOPdesk: TOPdesk offers an integrated ITSM suite (ticketing, change, asset, knowledge) widely used in European mid-market and public sector. It is a comparable mid-market ITSM vendor with similar feature scope and target customers to SLAM.
• ManageEngine (Zoho Corporation): ManageEngine offers ServiceDesk Plus, a directly comparable ITSM/change management suite for SMB and mid-market. It competes head-to-head with SLAM on price-sensitive ITSM buyers needing change, help desk, and asset management in an integrated suite.
• Atlassian (Jira Service Management): Jira Service Management combines IT ticketing, change management, and asset tracking with deep DevOps tooling. It targets the same change-management buyer that SLAM serves, with a more modern, cloud-delivered delivery model.

Emerging players

• Spiceworks (Zoho): Spiceworks offers a free/helpdesk product for SMB IT teams with ticketing and basic asset management. It addresses the same budget-constrained IT buyer as SLAM, often as an entry point before upgrades to fuller ITSM suites.

Broad incumbents

• BMC Software: BMC's Remedy/Helix ITSM suite provides change management, help desk, and asset management for large enterprises and governments. It is the broad incumbent whose high TCO and customization fees create the opening SLAM exploits with its no-customization-charge model.
• ServiceNow: ServiceNow is the dominant enterprise ITSM platform with deep change, incident, problem, and asset management. It is the broad incumbent that mid-market buyers typically outgrow or seek to escape — the same buyers SLAM targets as an affordable alternative.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SlamSolutions
• Facebookfacebook.com/slamsolutionsusa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Slam Solutions