What Citysage Sdn. Bhd. does

CitySage Sdn. Bhd. is a Malaysian privately-held urban intelligence company, founded in 2024 and headquartered in Kuala Lumpur, that builds AI-driven software to support urban planning, smart city operations, and sustainable city development. Its core platform, UrbanData, integrates a Modern Data Platform architecture with Causal AI, Predictive Analytics, Generative AI, Agentic AI, GIS, AIoT, Digital Twin, and Big Data Analytics, following a Data-Information-Knowledge-Wisdom (DIKW) pipeline. A defining feature is its set of six named AI Digital Workers (autonomous AI agents) with domain specialization: C-Rose (Geospatial), C-Siti (Urban Planner), C-Kimi (Data Governance), C-Ruma (Housing & Community), C-Chan (Field Surveyor), and C-Arjun (Community & PR). The company also markets supplementary modules including Resigence (resilience scoring), SmartSiti, InsightDC, UrbanOracle, MD Analytics AI Copilot (LLM + RAG), KLUO RoadSense (3D AI Digital Twin), a Supply Chain Control Tower, and CitySage Academy for AI training.

CitySage serves primarily government and quasi-government buyers, including Malaysian federal bodies such as PLANMalaysia (national physical planning authority) and JUPEM (Department of Survey and Mapping Malaysia), a Klang Valley city council, and the Malaysia Smart City Alliance; internationally, it has commercially engaged Avison Young (UK commercial real estate) and signed an MoU with Japan's PoliPoli (witnessed by JETRO). Co-founders are Daniel Wallis (CEO, ex-Bloomberg/Shazam), Dr. Nazri Bajuri (CTO, Oxford DPhil), and Datuk Prof. Ian Davies (CSO, 40+ years in sustainable design); advisors include Cambridge PhD architect Dato' Dr. Ken Yeang and former Savills Malaysia chairman Datuk Christopher Boyd.

The business model is a mix of subscription/recurring enterprise licensing (modular Agentic AI solutions, AIoT, customized AI apps, GIS, support & maintenance) and professional services (Big Data Analytics consulting, CitySage Academy training, bespoke R&D). Pricing is quote-based and not publicly disclosed, with acquisition driven by direct enterprise field sales, a 'Request Demo' funnel, system-integrator partnerships (notably Map2U), and an extensive technology partner network spanning AWS, Microsoft, Google, Alibaba Cloud, Baidu, GrabMaps, NTT Data, Dtonic, and others. The team is 1-10 employees and no funding rounds or revenue figures have been disclosed in the available source material.

Name

Citysage Sdn. Bhd.

Legal name

CitySage Sdn. Bhd.

Website

https://citysage.my

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

CitySage Sdn. Bhd. is a Kuala Lumpur-based urban intelligence company that builds the UrbanData platform and a suite of six domain-specific AI Digital Workers to help government agencies, city councils, and urban planners run smart-city analytics, geospatial planning, and sustainable development workflows.

Ownership category

akta.pro rank

Headquarters

HQ city

Kuala Lumpur

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Enterprise & Modular Agentic AI Solutions: Build scalable, modular AI frameworks that automate decision-making and adapt intelligently to complex urban and business challenges. Revenue generated through enterprise licensing and implementation fees.
2. AIoT Solutions: Connected device and sensor network solutions providing real-time intelligence. Revenue from IoT infrastructure deployment and ongoing connectivity services.
3. Big Data Analytics: Analytics services turning raw urban data into actionable insights for city planning and operations.
4. Customized Agentic AI Applications: Tailored AI applications built for specific operational goals including predictive maintenance and autonomous city management.
5. GIS & Smart Mapping Solutions: Geospatial data integration and smart visualization services for asset management and environmental monitoring.
6. Support & Maintenance: Long-term technical and operational support for AI and IoT systems ensuring reliability and performance.
7. Consultations & Training: Specialized AI, data, and digital transformation training through CitySage Academy for organizations and individuals.
8. Research & Development: Dedicated R&D services for advancing Agentic AI models, smart city frameworks, and sustainable technology integration.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

CitySage develops an AI-powered UrbanData platform and suite of autonomous AI Digital Workers (C-Rose, C-Siti, C-Kimi, C-Ruma, C-Chan, C-Arjun) that automate and optimize urban planning, geospatial analytics, housing strategy, data governance, and field surveying tasks. The platform combines Agentic AI, Causal AI, Predictive Analytics, Generative AI, AIoT, Digital Twin, and GIS to deliver smart city solutions to government agencies, city councils, and urban planning organizations.

Product overview

CitySage offers a unified UrbanData platform that integrates AI, Big Data Analytics, Geospatial Intelligence (GIS), AIoT, and Digital Twin technologies for urban planning and smart city solutions. The core platform is augmented by specialized AI Digital Workers (autonomous agents) including C-Rose (Geospatial AI), C-Siti (Urban Planner), C-Kimi (Data Governance), C-Ruma (Housing & Community), C-Chan (Surveyor), and C-Arjun (Community & PR). Additional modules include SmartSiti (infrastructure monitoring), InsightDC (real-time analytics), UrbanOracle (predictive insights), and Resigence (resilience scoring). The company also operates CitySage Academy for AI education and provides solutions for Malaysia's national smart city platform (MUO/NSCP 2.0). The portfolio is complemented by vertical-specific offerings like Supply Chain Control Tower and Causal AI for root cause analysis.

Differentiator

Problem solved

Functional benefit

Brands

• UrbanData: AI-powered collaborative platform integrating human expertise and AI digital workers for urban planning
• C-Rose
• C-Siti
• C-Kimi
• C-Ruma
• C-Chan
• C-Arjun
• Resigence
• SmartSiti
• InsightDC
• UrbanOracle

Products and services

• UrbanData AI-powered collaborative platform that integrates data analytics, urban planning tools, and collaborative capabilities. Provides Intelligent Data Platform (IDP) and Full Analytics Suites (FAS) from descriptive to prescriptive and natural analytics, transforming raw urban data into actionable wisdom for urban planning professionals and government agencies.
• AI Digital Workers Autonomous AI agents that handle repetitive, complex, and data-intensive urban planning tasks. They operate independently or alongside human professionals, integrating into existing tools or functioning independently, available to government agencies and urban planning organizations.
• Resigence Flagship digital product for resilience scoring and prediction, enabling cities to assess and improve their infrastructure resilience metrics. Targeted at government agencies and city planners.
• MD Analytics AI Copilot Bilingual conversational agent built with LLMs, RAG, and hybrid connectors that delivers fast, natural Q&A over KPIs, dashboards, and maps across eight urban use cases for city councils and urban planners.
• KLUO RoadSense AI-powered urban observatory solution featuring a 3D AI Digital Twin for city planning and a Road Asset AI Model for automated road asset detection and defect classification such as potholes, built for city councils.
• MUO/NSCP 2.0 Smart City Platform Agentic AI layer for Malaysia's national smart city data backbone where digital workers automate Smart City ratings and reporting, supporting ministries, state agencies, and local authorities.
• JUPEM MyCartoGo Enhancements Next-generation AI capabilities for MyCartoGo's Tourism, Activity, and Topography modules, including multilingual travel copilots, AR-assisted guidance, smart activity insights, and predictive route planning for the Department of Survey and Mapping Malaysia.
• Supply Chain Control Tower Agentic AI-powered logistics control tower for diverse business verticals, providing real-time visibility, exception management, and unified supply chain optimization across multiple business sectors.
• SmartSiti Smart infrastructure and public service monitoring module that enables intelligent management of city infrastructure and public services for municipalities and city operators.
• InsightDC Real-time data intelligence and analytics dashboard providing live insights into urban operations and metrics for city administrators and planners.
• UrbanOracle Predictive insights platform for urban development and citizen engagement, enabling forward-looking decision-making for urban planners and city managers.
• CitySage Academy Educational platform that empowers individuals to master AI for cities through hands-on learning. Offers programs teaching how to build and apply Agentic AI, with beginner to advanced levels and globally recognized certification for individuals and organizations.

Quantifiable outcome

• AIoT sensors reduce equipment downtime by up to 40%
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability11 records

Feature8 records

Partnerships

26 partnerships are on record, tiered core, key and supporting.

• MSCA (Malaysor Smart City Alliance)coreStrategic or Co-development PartnerMSCA is a Malaysian ecosystem partner supporting smart city initiatives. CitySage displays the MSCA logo as a key partner indicating collaboration in advancing smart city standards and solutions in Malaysia.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS Startup partner providing cloud infrastructure for AI workloads, city-scale data processing, geospatial analytics, and scalable deployment of urban digital services.
• SIDEc (Selangor Information Technology & Digital Economy Corporation)coreStrategic or Co-development PartnerGovernment-backed ecosystem partner supporting digital economy initiatives in Selangor. Partnered with CitySage through DEEP-X accelerator program and international startup missions.
• PlanMalaysiacoreStrategic or Co-development PartnerNational planning authority that has endorsed CitySage solutions. Testimonial provided by TPr Dr. Muhammad Hakimi Hussain highlighting CitySage's data governance capabilities.
• MDEC (Malaysia Digital Economy Corporation)coreStrategic or Co-development PartnerGovernment agency driving digital economy development. Partnered with CitySage for international missions and smart city initiatives.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing enterprise-level cloud computing, digital twins, identity systems, and integration with government cloud frameworks.
• GooglecoreTechnology or IntegrationGoogle partner through Google Cloud Platform and Google Earth for AI workloads, geospatial analytics, high-resolution satellite imagery, and urban visualization.
• Map2UcoreStrategic or Co-development PartnerAdvanced analytics and geospatial data partner providing mapping technology, location analytics, and urban data visualization. Strategic AI partner for MUO/NSCP 2.0 national smart city platform.
• GrabMapskeyTechnology or IntegrationMobility and transportation intelligence partner providing real-time road network data, mobility patterns, and routing systems for traffic modeling and urban transport planning.
• Sonia SatellitesupportingTechnology or IntegrationSatellite image processing and analysis partner supporting remote sensing, land classification, environmental monitoring, and object detection for urban planning.
• DroneTechsupportingTechnology or IntegrationAerial data, mapping and monitoring partner capturing high-accuracy aerial imagery for topography, infrastructure assessment, construction monitoring, and urban planning validation.
• METMalaysiakeyTechnology or IntegrationMeteorological and environmental intelligence partner integrating weather patterns, climate risk models, air quality data, and environmental alerts for climate-resilience planning.
• ViucommsupportingTechnology or IntegrationCommunication and visual data analytics partner specializing in video analytics, CCTV intelligence, and real-time city monitoring systems.
• NTT Data (Japan)keyStrategic or Co-development PartnerSmart infrastructure technologies partner contributing advanced digital infrastructure, integrated city operation systems, and enterprise-grade analytics for large-scale smart city deployments.
• Dtonic (Korea)keyTechnology or IntegrationData-driven smart solutions partner bringing mobility analytics, big data platforms, and AI solutions enabling cities to analyze patterns and optimize services.
• Baidu (China)keyTechnology or IntegrationAI and autonomous systems partner strengthening CitySage with AI-driven analytics, autonomous systems technology, and high-performance cloud integrations for urban operations.
• Alibaba CloudsupportingTechnology or IntegrationCloud infrastructure partner providing efficient compute, cloud security, GIS tools, and cross-border Asia-Pacific cloud ecosystem support.
• Baidu CloudsupportingTechnology or IntegrationAccelerated AI compute, video intelligence, and autonomous data processing hosted in high-performance cloud systems.
• MaistoragesupportingTechnology or IntegrationRobotic storage automation partner providing physical AI systems for automated warehousing, object handling, and infrastructure robotics for smart logistics.
• PNB Research Institute (PNBRI)keyStrategic or Co-development PartnerResearch collaboration with PNB Research Institute at Merdeka 118 focusing on housing, food security, employment, palm oil, and socioeconomics research aligned with sustainable urban development.
• PoliPolikeyStrategic or Co-development PartnerOfficial Social Impact Assessment (SIA) partner integrating public engagement technology with CitySage's Agentic AI frameworks. MoU signed with JETRO witnessing the ceremony.
• JETRO (Japan External Trade Organization)keyStrategic or Co-development PartnerJapan External Trade Organization facilitating Malaysia-Japan Fast Track Pitch 2025 and witnessing the CitySage-PolilPoli MoU signing ceremony.
• Plug and Play APACkeyStrategic or Co-development PartnerInnovation platform organizing the Overseas International Innovation Trip for DEEP-X winners. Part of CitySage's acceleration and international expansion path.
• PERSADAsupportingStrategic or Co-development PartnerHost organization for 'AI Visionary in Urban Planning' event supported by PlanMalaysia Putrajaya where CitySage spoke on AI-driven solutions for urban planners.
• Sunway UniversitysupportingStrategic or Co-development PartnerAcademic partner hosting guest lecture by Co-Founder & CTO Dr. Nazri Bajuri for journalism and statistics students on AI-powered urban harmony.
• Avison YoungkeyStrategic or Co-development PartnerGlobal commercial real estate services firm providing testimonial on CitySage's AI solutions accelerating urban planning tasks from months to days.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Replica (Sidewalk Labs): Replica provides data and analytics for urban planning, including mobility, land use, and demographic modeling for city agencies. Directly comparable to CitySage's UrbanData platform and C-Siti Urban Planner agent in serving municipal planning customers with data-driven decision tools.
• StreetLight Data: StreetLight Data delivers mobility and transportation analytics for urban planning, infrastructure, and policy decisions. Highly comparable to CitySage's traffic/transport planning capabilities delivered via C-Rose geospatial analytics and GrabMaps integrations.
• Teralytics: Teralytics provides mobility intelligence and population analytics for transportation planning and urban development. Comparable to CitySage's predictive analytics and Causal AI modules that target urban planning and infrastructure decisions for public agencies.
• Urbint: Urbint applies AI to urban and critical infrastructure risk, including infrastructure resilience and asset management. Closely comparable to CitySage's Resigence resilience scoring product and C-Chan surveyor agent for infrastructure assessment.

Emerging players

• Hayden AI: Hayden AI uses computer vision and AI on city streets for mobility and curb management. Comparable in using AI vision and geospatial data (similar to C-Rose and KLUO RoadSense) to support municipal infrastructure and transportation planning.

Broad incumbents

• ESRI: ESRI is the dominant GIS and spatial analytics platform used by city governments worldwide. Comparable as a foundational mapping and geospatial analytics layer for urban planning, though CitySage layers agentic AI on top of similar GIS capabilities.
• Sidewalk Labs: Sidewalk Labs (Alphabet) operates in urban innovation and smart-city technology, including its Replica platform. A broad incumbent in the same urban-intelligence space, offering overlapping capabilities but as part of a much wider portfolio.
• Mapbox: Mapbox provides location and mapping platform APIs used by urban planning and smart-city applications. Comparable as an enabling mapping/geospatial layer that CitySage integrates with (alongside Google Earth) to power C-Rose and other location-based agents.
• NTT Data Smart City Solutions: NTT Data delivers large-scale smart-city infrastructure and integrated city operations systems globally, including in Japan and ASEAN. Comparable as a strategic partner of CitySage and as a broader incumbent in the same smart-city delivery space.

Regional players

• CityBrain (Alibaba Cloud): Alibaba's CityBrain is an AI-powered urban operating system deployed across Chinese cities for traffic and city management. Comparable as a competing smart-city AI platform, but primarily focused on mainland China rather than ASEAN, where CitySage operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/citysage
• YouTubeyoutube.com/@CitySage88
• Facebookfacebook.com/CitySageMY
• LinkedInlinkedin.com/company/citysageai
• Instagraminstagram.com/citysage.my

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citysage Sdn. Bhd.