Aliva

What Aliva does

Aliva is a Brisbane-headquartered, ISO 9001:2015 and ISO 27001:2022 certified Managed Services Provider founded in 2002, delivering IT infrastructure management, cybersecurity, cloud, procurement, and digital identity services to enterprise, government, education, and SMB clients across Australia, New Zealand, PNG, and Fiji. Its core product portfolio comprises Aliva Aware, a fixed-price managed IT subscription that replaces an in-house IT department with 24/7 support, device and network management, automated patching, virtual CIO reviews, and CloudRadial-driven self-service dashboards; Veryfyd, a proprietary digital licence verification platform built on the Thales SDK and aligned to ISO 18013-5/7, which leverages Zero Knowledge Proof technology to verify identity without storing customer PII; and Managed PaaS, a multi-level cloud environment with DevSecOps tooling, CI/CD pipeline management, auto-scaling, blue-green deployments, SRE practices, and Infrastructure as Code, extending to Azure Stack HCI for hybrid cloud. The company also operates an online IT procurement portal distributing 450,000+ products from 300+ vendors and delivers bespoke DevOps platforms, including a custom platform co-developed with Hitachi Construction and Machinery for the Janus MAT project.

The business model combines recurring subscription revenue from Aliva Aware and Veryfyd, transactional revenue from IT hardware and software procurement, project-based revenue from cloud migration and digital transformation engagements, and consulting revenue on time-and-materials or fixed-scope terms. Aliva generates additional economic value from its R&D Tax Incentive grant recognition, its dual ISO certifications which serve as a procurement gate for government and regulated clients, and from co-development partnerships with Thales and Hitachi that anchor platform differentiation. Go-to-market is sales-led and consultative, combining direct enterprise sales across ANZ with inside-sales coverage of SMB customers, supported by case-study-led content marketing and Google Review-driven social proof.

Customer concentration is anchored by a handful of large enterprise and government accounts — notably the Queensland Government Department of Transport and Main Roads (Digital Licence platform since 2019), Hitachi Construction and Machinery, St Andrews Toowoomba Hospital, Glencore, and major Queensland universities (UQ, QUT, Griffith) — alongside a long tail of named enterprise and SMB logos spanning mining, energy, healthcare, retail, agriculture, and defence. Pricing is largely quote-based and not publicly disclosed, with Aliva Aware offering predictable monthly fixed-price plans and Veryfyd available on subscription or per-transaction billing, complemented by add-on Plus Modules for tailored scope.

Name

Aliva

Legal name

ALIVA PTY LTD

Website

https://aliva.com.au

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Aliva is a Brisbane-based, ISO 9001 and ISO 27001 certified Managed Services Provider delivering IT infrastructure, cybersecurity, cloud, digital identity, and procurement services to enterprise, government, education, and SMB clients across Australia, New Zealand, PNG, and Fiji. Founded in 2002, it operates the Veryfyd digital licence verification platform built on the Thales SDK.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Identity & Access Management (IAM) Administration Services (BPAEABAJ), Cloud Identity & Access Management Infrastructure (IAM/IdP/MFA) (HDABAHAF)

Keywords

• Managed IT services
• Cybersecurity services
• Digital identity verification
• Cloud platform management
• IT procurement solutions

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services revenue through Aliva Aware fixed-price plans with standard packages and plus modules. Includes IT department replacement, security, support, and maintenance services delivered 24/7.
2. IT Procurement: Hardware, software, and peripheral sales through a dedicated procurement portal with over 450,000 products from 300+ vendors. One-time transaction revenue from equipment sales.
3. Digital Licence Verification Platform (Veryfyd): Platform licensing for digital identity verification. Transaction-based or subscription options available with monthly subscription or per-transaction billing models.
4. Professional Services & Consulting: IT strategy, roadmap advice, security audits, disaster recovery planning, cloud migration, and project management services delivered on time-and-materials or fixed-scope basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Aliva is a Managed Service Provider (MSP) that delivers outsourced IT department services, cybersecurity solutions, and digital identity verification to Australian organizations. The company offers the Aliva Aware fixed-price managed IT services platform, the Veryfyd digital licence verification platform aligned with ISO 18013 standards, Managed PaaS for cloud operations with DevSecOps, CI/CD, and SRE capabilities, and an online IT procurement portal offering over 450,000 products from 300+ vendors.

Product overview

Aliva delivers a portfolio of managed IT services and technology solutions across Australia, New Zealand, PNG and Fiji. The core offering consists of Aliva Aware managed IT services acting as an outsourced IT department, complemented by the Veryfyd digital licence verification platform for identity management, and Managed PaaS for cloud platform operations. Add-on modules include cyber security services, IT evolution and improvement consulting, and an IT procurement portal with access to 450,000+ products from 300+ vendors. The portfolio is tied together through CloudRadial-powered service management and supports hybrid cloud environments including Azure and Azure Stack HCI. The company holds ISO 9001 and ISO 27001 certifications covering its managed services operations.

Differentiator

Problem solved

Functional benefit

Brands

• Veryfyd: Digital Licence Verification Platform built by Aliva for verifying digital driver licences and identities, aligned with ISO 18013 standards.
• Aliva Aware
• Veryfyd Digital Licence Verification Platform

Products and services

• Aliva Aware
• Veryfyd
• Managed PaaS
• Cyber Security Services
• Evolve + Improve
• IT Procurement Portal
• Hitachi DevOps Platform

Quantifiable outcome

• Zero Security Breaches: Since go-live, the QDL platform has experienced no critical security incidents under Aliva's operational watch
• +5 more outcomes

Named customers24 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature4 records

Partnerships

21 partnerships are on record, tiered core, major and minor.

• Queensland Government - Department of Transport and Main RoadscoreStrategic or Co-development Partner · 1 January 2019Aliva has been working with the Queensland Government since 2019 and was involved in the Queensland Digital Licence development since its inception. They provide managed services and operational support for the QDL platform, leveraging their ISO 27001 certified ISMS.
• ThalescoreTechnology or IntegrationThales SDK powers the Veryfyd Digital Licence Verification Platform built by Aliva. This is the same software used by the Department of Transport and Main Roads to develop the Queensland Digital Licence.
• Hitachi Construction and MachinerycoreStrategic or Co-development PartnerAliva designed and delivered a custom DevOps platform for Hitachi's Janus MAT (Machinery Autonomous Transformation) Project. The platform has been extended to support Azure Stack HCI for hybrid cloud capabilities.
• MicrosoftcoreTechnology or IntegrationLong-standing partnership with Microsoft for Azure cloud services, Office 365, and Microsoft licensing. Azure integration for cloud infrastructure and DevOps platforms.
• HP (Hewlett-Packard)majorChannel Partner/ Reseller/ DistributorEnterprise hardware partner providing PCs, workstations, laptops, and peripherals through Aliva's procurement portal.
• DellmajorChannel Partner/ Reseller/ DistributorEnterprise hardware partner providing servers, PCs, laptops, and networking equipment through Aliva's procurement portal.
• ApplemajorChannel Partner/ Reseller/ DistributorApple products available through procurement portal including MacBooks, iPads, and other Apple devices for enterprise customers.
• LenovomajorChannel Partner/ Reseller/ DistributorHardware partner providing laptops, workstations, and servers through Aliva's procurement portal.
• PanasonicmajorChannel Partner/ Reseller/ DistributorPartner for Toughbook laptops and ruggedized devices. Aliva has donated 600 repurposed Panasonic Toughbook computers to Indigenous students.
• FortinetmajorTechnology or IntegrationNetwork security partner providing firewalls and cybersecurity solutions integrated into Aliva's managed security services.
• VMwaremajorTechnology or IntegrationVirtualization and cloud infrastructure partner for VMware/Hyper-V deployments and upgrades referenced in Aliva's service offerings.
• VeeammajorTechnology or IntegrationBackup and disaster recovery solutions partner integrated into Aliva's managed services offerings.
• SentinelOnemajorTechnology or IntegrationEndpoint protection and cybersecurity partner providing antivirus and endpoint security for Aliva's managed endpoints.
• AzurecoreTechnology or IntegrationMicrosoft Azure cloud platform used for cloud migration, Azure Active Directory integration, and managed cloud services.
• Office 365 / Microsoft 365coreTechnology or IntegrationMicrosoft 365 suite including Exchange Online, SharePoint, Teams, and OneDrive management as part of Aliva's managed services.
• CloudRadialmajorTechnology or IntegrationCloud-based IT automation platform used to redesign managed service experiences with customized service catalogues, automated workflows, and self-service dashboards.
• DruvamajorTechnology or IntegrationCloud data protection and backup solutions partner integrated into Aliva's managed backup services.
• DynabookminorChannel Partner/ Reseller/ DistributorLaptop and portable computer partner available through procurement portal.
• AdobeminorChannel Partner/ Reseller/ DistributorSoftware applications partner for Adobe products through Aliva's procurement portal.
• LGminorChannel Partner/ Reseller/ DistributorDisplay and monitor partner available through procurement portal.
• Cathy Freeman FoundationminorOthersAliva partnered with the Cathy Freeman Foundation to deliver 600 repurposed Panasonic Toughbook computers to Indigenous students on Palm Island, supporting 'closing the gap' on digital engagement in education.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Peers

• Interactive (Interactive Pty Ltd):

Direct peers

• MATTR: MATTR is a New Zealand-based digital trust and mDL verification platform provider. It is the most direct technical competitor to Aliva's Veryfyd platform, building standards-based verifiable credential and mobile driver licence verification infrastructure.
• Brennan IT: Brennan IT is a long-established Australian managed IT services provider serving mid-market and enterprise customers with managed IT, cloud, and security offerings. It competes head-to-head with Aliva Aware for managed services contracts.
• CyberCX: CyberCX is one of Australia's largest dedicated cybersecurity services providers, offering managed security, identity, and advisory services. It competes with Aliva's cyber security practice for the same ANZ enterprise and government clients.

Broad incumbents

• DXC Technology: DXC Technology is a global IT services giant with significant ANZ managed services and security practices. It competes with Aliva for large enterprise and government managed-services contracts at much greater scale.
• Data#3: Data#3 is an ASX-listed Australian IT solutions and services company delivering managed services, cloud, and security across enterprise and government. It is a broader incumbent competing for the same Microsoft-centric, government-leaning workloads as Aliva.
• IDEMIA: IDEMIA is a global digital identity and mDL solutions provider working with governments on identity documents and verification. It represents a much larger incumbent competing for the same digital licence verification opportunities that Veryfyd targets.
• Versent (formerly Telstra Purple cloud & managed services): Versent is an Australian AWS-native cloud and managed services provider, formerly part of Telstra Purple. It competes with Aliva's cloud migration, managed PaaS, and DevSecOps offerings for the same enterprise client base.

Regional players

• AARNet: AARNet is Australia's Academic and Research Network, providing network and IT services to universities including UQ, QUT, and Griffith — the same education clients Aliva serves. It is an alternative supplier for some of Aliva's education-sector managed services work.

Others

• Thales Digital Identity & Security: Thales provides the SDK that powers Veryfyd and is both a technology partner and a customer of Aliva. It also sells its own digital identity and verification products to government, meaning it can be both collaborator and competitor in the mDL space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/Aliva_IT
• LinkedInlinkedin.com/company/aliva-pty-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aliva