vrs Adjusters

What vrs Adjusters does

vrs Adjusters is a privately held global network of independent loss adjusting and claims management firms, incorporated in Delaware in 2013 and operating across approximately 120 countries through 300+ partner offices and roughly 2,500 specialists. The organization provides independent loss adjusting and claims management services to the international insurance market — insurers, reinsurers, Lloyd's syndicates, brokers, and corporate risk managers — focused on corporate and commercial insurance claims. It self-positions as a Top 3 global corporate and complex loss adjusting organization, generating approximately €250 million in global revenue.

The service portfolio spans 19 distinct lines of business, including Property and Business Interruption, Liability/Casualty, Professional Indemnity, Construction and Engineering, Marine, Financial Lines, Aviation, Environmental Losses, Power, Energy: Oil & Gas, Contingency, Agriculture/Forestry/Livestock, Fine Art/Specie, Film & Media, and Mining, complemented by add-on TPA Claims Management and Litigation Support. The technology layer consists of a web-based claims reporting platform with a 24/7 client portal delivering bespoke Management Information reporting, and a Video-Expertise Software tool for remote desktop inspections. Underlying delivery is a federated network model in which equity-holding partner firms — including Engle Martin (US), QuestGates (UK & Ireland), DNZ (China), C. Gielisch (Germany, est. 1918), vrs Vering (France), vrs ANA (Australia), vrs Mestari (Malaysia), and vrs Lengkeek (Netherlands) — provide local expertise under the vrs brand, with regional hubs in Singapore (APAC), Vienna/Brunn am Gebirge (Europe), Miami (US operations), and a London Market Representative office serving Lloyd's.

The business model is B2B professional services delivered on a quote-based, per-engagement pricing model with multi-year contracts, with revenue derived from professional fees for loss adjusting plus managed services revenue from TPA claims handling. Go-to-market is enterprise field sales and direct engagement through a dedicated London Market Representative, supplemented by partner-led regional business development and presence at industry events such as RIMS, FERMA Forum, and AMRAE. Distribution runs through the partner network itself — each partner firm is the primary channel in its territory — coordinated centrally through the vrs Adjusters LLC parent, with catastrophe response provided by a dedicated Global CAT Team claiming 24-hour average deployment across 140+ countries.

Name

vrs Adjusters

Legal name

vrs Adjusters LLC

Website

https://vrsadjusters.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

vrs Adjusters is a global network of independent loss adjusting firms providing corporate and commercial insurance claims management to insurers, reinsurers, Lloyd's syndicates, brokers, and risk managers across 120+ countries via 300+ partner offices and 2,500 specialists.

Ownership category

akta.pro rank

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Loss Adjusting Services: Professional fees from loss adjusting services for corporate and commercial insurance claims across multiple lines of business including property, liability, marine, aviation, construction, energy, and specialty lines.
2. Claims Management Services: Third Party Administrator (TPA) services providing desktop claims management to reduce costs and achieve optimal results for insurers and insureds.
3. Expert Witness and Litigation Support: Expert reports and court testimony services for cases involving insurance policies or commercial disputes that are not resolved informally.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

vrs Adjusters is a global network of independent loss adjusting companies providing independent loss adjusting and claims management services to the international insurance market. Core offerings span 19 lines of business including property, liability, marine, aviation, construction, engineering, energy, financial lines, and specialty claims, plus Third Party Administrator (TPA) desk-based claims management with 24/7 client portal access. Services are delivered to insurers, reinsurers, brokers, and risk managers through 2,500 locally-embedded experts across 120+ countries.

Product overview

vrs Adjusters is a top 3 global corporate and complex loss adjusting and claims management organization offering a comprehensive suite of insurance claims services. The core portfolio includes 19 distinct service lines spanning Property and Business Interruption, Liability/Casualty, Professional Indemnity, Construction and Engineering, Marine, Financial Lines, Aviation, Environmental Losses, Power, Energy: Oil & Gas, Contingency, Agriculture/Forestry/Livestock, Fine Art/Specie, Film & Media, Mining, and Complex and Major Loss. Additional services include TPA Claims Management (Third Party Administrator desk-top claims management with 24/7 client portal access) and Litigation Support (expert witness services). The Global CAT Response Team provides dedicated catastrophe response across 140+ countries with rapid deployment capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Complex and Major Loss Large losses demand a swift and coordinated response with experienced loss adjusters on site within hours, assigned a team aligned to the size and complexity of the claim. Service is for insurers, reinsurers, and corporate clients handling major and complex insurance claims.
• Property and Business Interruption Leading practitioners handle large and high-profile property claims, employing experts including accountants, engineers, surveyors and investigators for specialist input on causation, fraud screening, quantum evaluation, and catastrophe response. Service is for insurers and corporate insureds.
• Liability / Casualty Global reach enabling management of claims with cross border exposure across employers liability, public liability, product guarantee/recall, workers compensation, catastrophic injury, disease, environmental, professional indemnity, and fraud investigation. Service is for insurers and reinsurers.
• Professional Indemnity Deals with professional indemnity matters for financial professionals including accountants, financial advisors, brokers and others, seeking to crystallize liability position through liaison with all parties. Service is for insurers and corporate clients.
• Construction and Engineering Specialist multi-disciplinary skills providing claims services on contract works, plant, additional cost of working, third party liability, plant/engineering all risks, machinery breakdown and sudden and unforeseen damage. Service is for insurers and construction/engineering industry clients.
• Marine Experienced surveyors and marine loss adjusters with in-depth insurance knowledge in marine cargo and freight forwarder's liability claims, providing cause investigations, loss assessment, recovery and salvage services. Service is for insurers, shipowners, and cargo owners.
• Financial Lines Dual qualified adjusters and accountants handle business interruption losses with pro-active involvement in quantum analysis, and fidelity guarantee handling for employee theft claims. Service is for insurers and corporate clients.
• Aviation Aviation specialists knowledgeable in both economic and technical aspects of aeronautical claims including airline economics, maintenance and repairs, handling material damage, business interruption, consequential damage and civil responsibility. Service is for insurers and aviation industry clients.
• Environmental Losses Expert knowledge in contaminated land regime, emergency response to contamination incidents, access to geotechnical engineers, geologists and hydrologists, and regulatory framework advisory services. Service is for insurers and corporate clients.
• Power Handles material damage, DSU, BI and liability claims during generation and distribution of all forms of electrical power including hydraulic, eolic, photovoltaic, thermal solar, nuclear, combined cycle, cogeneration and biomass. Service is for insurers and energy companies.
• Energy: Oil & Gas Unrivalled expertise with experienced engineers, surveyors and accountants dealing with all categories of energy and engineering claims involving non-marine wells and rigs during construction and operational phases. Service is for insurers and energy companies.
• Contingency Loss adjusters available on site at a moment's notice for major events including sports, exhibitions, concerts and festivals, theatre productions, covering cancellation, abandonment, postponement and interruption. Service is for insurers and event organizers.
• Agriculture, Forestry, Livestock Specialist team of experienced loss adjusters and engineers handling material damage, BI and liability claims for forestry, crops, livestock, aquaculture and equine claims. Service is for insurers and agricultural clients.
• Fine Art, Specie Partners count art historians and specialists for assessment of damage to paintings, sculptures, jewellery, ceramics, porcelain, silver, furniture and collectibles, evaluation of restoration prospects and depreciation. Service is for insurers and collectors/owners.
• Film & Media Specialist team handles investigations, claims handling and certification covering film material, equipment, cast, property damage extra expenses, production liability, props, image, sound, data units, event and shortfall and completion bond consulting. Service is for insurers and film/media production clients.
• Mining Challenging claim discipline handling complexities due to specialized technical terminology, high value machinery and equipment, challenging global loss locations and sophisticated commodity market driven loss of revenue scenarios. Service is for insurers and mining industry clients.
• TPA Claims Management Professional global desk-top claims management service enabling clients to reduce cost of claims, settle fairly and quickly, avoid claims leakage, with 24/7 client portal access and tailored Management Information reporting. Service is for insurers, self-insured organizations, and risk managers.
• Litigation Support Expert reports and expert witness services in Court when cases are not resolved informally, with adjusters acting for both claimants and defendants in insurance policy or commercial disputes. Service is for legal professionals, insurers, and corporate litigants.
• Global CAT Response Team Global catastrophe response team spanning 140+ countries with 24-hour average deployment, multi-disciplinary teams with local expertise, and 24/7 availability for hurricanes, floods, earthquakes, wildfires and civil unrest. Service is for insurers, reinsurers, and corporate clients.

Quantifiable outcome

• 24-hour average deployment for catastrophe response
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

25 partnerships are on record, tiered core and minor.

• Century Independent Loss Adjusters Sdn. Bhd.coreChannel Partner/ Reseller/ Distributor · 9 May 2026Strategic partnership with leading Malaysian loss adjusting firm established in 1983, operating under Insurance Act 1960 and Takaful Act 1984. Provides comprehensive end-to-end claims management services across Motor and Non-Motor lines. Team of over 150 experienced technical professionals with dedicated call centre and extensive branch network. Strengthens vrs Adjusters' presence in Southeast Asia.
• vrs Lengkeek (Netherlands)coreChannel Partner/ Reseller/ Distributor · 22 March 2023Comprehensive loss adjusting and valuation service in commercial corporate market. Specialists in loss adjusting and valuation. Based in Rotterdam with offices in Amsterdam, Zwolle, Eindhoven. Known for high-impact events and moving forward perspective.
• vrs Mestari (Malaysia)coreChannel Partner/ Reseller/ Distributor · 17 February 2021One of the largest loss adjusting companies serving Malaysian insurance industry with over 280 people across 12 offices. Aims to be first-choice provider of loss adjusting services in Malaysia and the region. Handles more than 50,000 claims annually. Contributed to increasing availability of services and global presence.
• vrs Godfreys (New Zealand)coreChannel Partner/ Reseller/ Distributor · 29 September 2020Established in 1999, one of New Zealand's largest commercial loss adjusting firms specializing in large, complex commercial claims. Manages uninsured or below-excess losses for self-insured organisations. Managed Services division handles TPA for Property, Liability and Motor. Nationwide coverage from Auckland, Hamilton, Napier, Wellington, Christchurch, Dunedin, and Queenstown.
• vrs JPL Loss Adjusters & Surveyors (Myanmar) Co., LtdcoreChannel Partner/ Reseller/ Distributor · 2 October 2019Founded in 2014. Handles broad spectrum of non-marine and marine classes including Property, Casualty and Marine (Cargo, Hull & Machinery and General Average). Known for expertise in catastrophic claims from Flood, Windstorm, Earthquake and Marine losses.
• Engle Martin & Associates (USA)coreChannel Partner/ Reseller/ Distributor · 20 November 2018Leading national independent loss adjusting and claims management provider in the US, founded in 1997. Operates with 70 offices and 650+ employees, based in Atlanta, Georgia. Offers loss adjusting in commercial property, inland marine/cargo, commercial liability, construction/builders' risks, and power & energy. Provides TPA services for property, inland marine, casualty, and transportation claims.
• QuestGates Limited (UK & Ireland)coreChannel Partner/ Reseller/ Distributor · 30 October 2018UK leading independent specialist loss adjuster operating from 14 offices across the UK, headquartered in Birmingham. Award winning reputation for innovation and high quality technical loss adjusting in property, liability, motor, environmental, subsidence and counter fraud. Also offers specialist services for entertainment, advertising and motor sport industries.
• DNZ Loss Adjusters and Surveyor Co., Ltd (China)coreChannel Partner/ Reseller/ Distributor · 18 October 2018Approved by China Insurance Regulatory Commission (CIRC), founded in Shanghai in 2004. Offers services in 35 Chinese cities including risk management consulting, inspection, evaluation, risk assessment, loss adjusting, onsite surveys and investigation. Manages Non-Marine & Marine losses for Property, Liability, CAR/EAR, P&I/H&M.
• vrs Vering (France)coreChannel Partner/ Reseller/ DistributorPart of Adenes network, major player in France developing activities in industrial risk with specialists in building, machinery and accounting for property and casualty claims. Offers TPA, dedicated IT programs and data collection. Also services Monaco and Corsica from offices in Paris, Lyon, Bordeaux, Metz, Nice, Toulon, Nantes.
• C. Gielisch GmbH (Germany)coreChannel Partner/ Reseller/ DistributorLeading firm of independent surveyors and loss adjusters in Germany, celebrating 100 years since 1918. Third generation family ownership managed by Claus Gielisch. Around 70 highly qualified surveyors and loss adjusters. 15 offices throughout Germany plus branch offices in Poland and Hungary covering Czech Republic, Romania and Slovakia.
• vrs ANA Chartered Loss Adjusters (Australia)coreChannel Partner/ Reseller/ DistributorAustralian Network Adjusters Pty Ltd formed in Oct 2000. 35 network partners across Australia offering general and specialist adjusting services. National management structure with uniform reporting and service standards. 7 offices including Brisbane, Melbourne, Hobart, Adelaide, Perth and regional locations.
• vrs VietAdjusters JSC (Vietnam)coreChannel Partner/ Reseller/ DistributorLeading independent loss adjusting firm in Vietnam, recognized internationally with The Adjuster of the Year – Vietnam and The Best Adjuster – Vietnam awards. Strong team of 33 highly qualified loss adjusters. Handled largest fire loss and largest typhoon-related loss (Typhoon Yagi) in Vietnam's history. Headquartered in Ho Chi Minh City with offices in Hanoi and Da Nang.
• vrs RTS (Spain)coreChannel Partner/ Reseller/ DistributorSpanish partner providing loss adjusting services, frequently cooperating with CCS (Spanish Insurance Compensation Consortium) for CAT situations. Teams of specialists deployed for flood and storm events.
• vrs BA Insight International (Philippines)coreChannel Partner/ Reseller/ DistributorFounded in 1991, one of the largest international loss adjusting companies in the Philippines. Provides extensive services for property, engineering, casualty, motor, marine and aviation claims. Staff of 60 people with management team of 15. Offices in Makati (HQ), Cebu, and Davao.
• vrs Uchiyama Loss Adjusting Co., Ltd (Japan)coreChannel Partner/ Reseller/ DistributorPioneer independent loss adjusting firm in Japan established in 1935, member since 2011. Largest member of LAAJ (Loss Adjusters Association of Japan) which is part of IFAA. Over 100 qualified adjusters. Handles property damages with rapid survey and adjustment services including on-site, document-based, and disaster dispatch.
• vrs Metcalfe & Hodkinson (Pvt) Ltd (India)coreChannel Partner/ Reseller/ DistributorFounded in Mumbai in 1885, provides adjusting and surveying services to insurers worldwide. Handles property, business interruption, marine including hull, engineering, construction, liability claims. Staff of 250 people in all major ports and cities including Delhi (HQ), Mumbai, Kolkata, Chennai, Hyderabad and others.
• vrs Alacc - Associated Loss Adjusters (South Africa)coreChannel Partner/ Reseller/ DistributorEstablished in 1983 in Johannesburg, one of South Africa's leading independent loss adjusting firms. Specializes in investigation, evaluation and adjustment of short-term insurance claims, reinsurance and insurance audits. Services insurers, intermediaries, underwriting agencies, attorneys and Lloyd's syndicates throughout African continent including Madagascar, Mauritius, Reunion, Comoros, and Seychelles.
• vrs Galram Surveyors & Adjusters Ltd (Israel)coreChannel Partner/ Reseller/ DistributorFounded in 1979 by Capt. Yoram Golan. Largest loss adjusting firm in Israel with 14 staff in 3 branches in Ashdod, Haifa and Eilat. Also founder of Eurogal Surveys Ltd serving Russia, Ukraine, Cyprus and Kazakhstan.
• vrs P.T. Prima Adjusterindo Mandiri (Indonesia)coreChannel Partner/ Reseller/ DistributorEstablished in 2004 in Jakarta to handle technical and complex claims. Over 25 adjusters handling marine, Heavy Equipment, Telecommunication, Property losses. Major Loss team specializes in Power/Energy (Generation, Transmission, Distribution) and Industrial Manufacturing.
• vrs SSP Adjusters (Poland/Eastern Europe)coreChannel Partner/ Reseller/ DistributorLoss adjusting office opened in Poland in 2004. Specialises in liability, property, marine, construction & engineering. Croatia office opened in 2010. Team of 130 people handling about 9,000 claims/year. Also services Slovenia, Serbia, Bosnia and Herzegovina, Montenegro and Kosovo.
• vrs Experteam (Greece)coreChannel Partner/ Reseller/ DistributorGreek partner providing loss adjusting services, available for catastrophe response including earthquake events.
• vrs Bilgisin AS (Turkey)coreChannel Partner/ Reseller/ DistributorFirst independent Average Agency and Loss Adjusting Company in Turkey established in 1963. Receives marine survey, claims handling and adjustment of hull/machinery, cargo losses, and non-marine claims. Offices in Ankara, Aliaga, Izmir, Mersin, Iskenderun, Bandirma, Dilovasi/Gebze and Trabzon. Also services Armenia and Azerbaijan.
• Vering Italia S.p.A.coreChannel Partner/ Reseller/ DistributorHandles property, BI, liability, engineering, natural and industrial disasters claims for main insurance and reinsurance companies. Offices in Genova, Vicenza, Roma, San Benedetto del Tronto. Also services San Marino and Malta.
• Swiss Claims Service GmbH (Switzerland)minorChannel Partner/ Reseller/ Distributor35 years experience in loss adjusting with 4 employees. Specialises in marine cargo, national and international freight law, general liability and property claims, accident and illness cases.
• vrs RTS (Venezuela)coreChannel Partner/ Reseller/ DistributorLocal partner in Venezuela providing ground operations combined with international loss adjusting standards for earthquake response and catastrophe claims.

Scale indicators9 records

Recent moves6 records

Direct peers

• McLarens: Global independent loss adjusting firm serving insurance markets with property, casualty, marine, aviation, and energy expertise. Comparable network model with locally embedded adjusters and cross-border claims coordination.
• Davies Group: Global claims solutions and adjusting firm with insurance services including loss adjusting, TPA, and forensic accounting. Overlaps with vrs in serving insurers and corporate clients on complex claims across multiple territories.
• Charles Taylor Adjusting: Provider of loss adjusting and claims services as part of Charles Taylor Group, serving Lloyd's, London Market insurers and global corporate clients. Directly comparable to vrs in complex and major loss handling.
• Crawford & Company: Publicly listed global claims management and loss adjusting company with broad service lines including TPA, field adjusting, and CAT response. Directly comparable to vrs in serving insurers, reinsurers, and corporate clients across complex commercial claims.
• Sedgwick: The largest global independent claims management and loss adjusting firm, directly competing with vrs across property, casualty, marine, and CAT response. Sedgwick's scale, integrated TPA offering, and global adjuster network make it the closest direct peer.

Others

• Engle Martin & Associates: US-focused loss adjusting and claims management firm that is also a vrs network partner (vrs Engle Martin). Compares to vrs on US commercial property, inland marine, casualty, and TPA capabilities.
• QuestGates: UK-based independent loss adjuster and vrs network partner (vrs QuestGates). Direct overlap with vrs on UK and Ireland property, liability, motor, and specialist adjusting services.

Emerging players

• Pilot Catastrophe: Independent CAT response and claims management firm focused on large-scale catastrophe events. Comparable to vrs's Global CAT Response Team though narrower in scope of non-CAT adjusting.
• RGL Forensics: Specialist in financial lines claims, business interruption quantum, and forensic accounting for complex insurance claims. Overlaps with vrs's Financial Lines and Property/BI service lines rather than the full suite.

Regional players

• Cunningham Lindsey: Historic global loss adjusting brand now operating within Sedgwick following acquisition. Historically comparable to vrs on global corporate claims but largely folded into Sedgwick's broader platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/vrs-adjusters

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about vrs Adjusters