Northwest Community Health Center

What Northwest Community Health Center does

Northwest Community Health Center (NWCHC) is a private, non-profit Federally Qualified Health Center (FQHC) headquartered in Libby, Montana, providing integrated primary healthcare services to residents of Lincoln County and surrounding areas. Founded circa 2002, the center operates as a Health Center Program grantee under 42 U.S.C 254b and serves nearly half of Lincoln County's population annually across four physical sites: the Libby main clinic (320 East 2nd Street), a Troy satellite clinic (102 Sandalwood Court), a school-based clinic at Libby Middle High School, and a WIC nutrition services location in Eureka. The organization has grown from a single-provider office to a team of nine medical providers, four behavioral health consultants, and two dental providers, supported by an on-site pharmacy, CLIA-waived laboratory (with Labcorp referral for advanced diagnostics), and case management services.

NWCHC's core service portfolio spans medical (primary care, chronic disease management, acute care, DOT physicals), OB/pregnancy, men's and women's health, pediatrics, dental, behavioral health (including Medication-Assisted Treatment for opioid use disorder), pharmacy with sliding fee scale and 25–50% medication discounts, WIC supplemental nutrition, insurance enrollment assistance via Certified Application Counselors, and case management. The center operates a Patient-Centered Medical Home (PCMH) model recognized by NCQA in 2017, 2020, and 2022, using a shared Electronic Medical Records system (eClinicalWeb) to coordinate care across medical, dental, behavioral health, and pharmacy departments. Patient access is supported through the eClinicalWeb patient portal and the RxLocal mobile pharmacy app.

The business model is a hybrid of patient service revenue (insurance reimbursement, self-pay, sliding fee scale) and federal Health Center Program grant funding, with supplemental support from state programs (Montana's Family Planning Program), foundation grants (Dennis & Phyllis Washington Foundation), and professional partnerships (Delta Dental, National Health Service Corps, Family Medicine Residency of Western Montana, Montana Primary Care Association). All services are provided regardless of insurance status or ability to pay. Executive Director Maria Clemons has led the organization since its founding, and the center maintains FTCA-deemed status for medical malpractice coverage under 42 U.S.C. 2339(g)-(n).

Name

Northwest Community Health Center

Legal name

Northwest Community Health Center

Website

https://northwestchc.org

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Northwest Community Health Center is a non-profit Federally Qualified Health Center in Libby, Montana providing integrated medical, dental, behavioral health, and pharmacy services to underserved residents of Lincoln County. The FQHC serves nearly half the county's population across multiple clinic sites using a sliding fee scale model.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Outpatient Care Centers (6214), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), School-Based Health Centers (HLAFAGAG), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health services
• Primary healthcare
• Dental care services
• Behavioral health services
• Pharmacy services

Headquarters

HQ city

Libby

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Service Revenue: Revenue generated from providing healthcare services to patients, including medical, dental, behavioral health, and pharmacy services. The center accepts most insurance plans and offers a sliding fee scale based on income and household size for uninsured or underinsured patients.
2. Federal Health Center Program Funding: As a Health Center Program grantee under 42 U.S.C 254b, NWCHC receives federal funding specifically to serve underserved and rural communities. The center is also a deemed Public Health Service employee under 42 U.S.C. 2339(g)-(n) with respect to certain health or health related claims including medical malpractice.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Northwest Community Health Center is a Federally Qualified Health Center (FQHC) providing integrated healthcare services under one roof, including primary medical care, OB/pregnancy, men's and women's health, pediatrics, dental, behavioral health, pharmacy, case management, WIC nutrition, insurance enrollment, laboratory, and medication-assisted treatment. The center serves all patients regardless of insurance status through a sliding fee scale based on income and household size.

Product overview

Northwest Community Health Center is a Federally Qualified Health Center (FQHC) providing integrated healthcare services through multiple departments under one roof. The organization operates a unified healthcare home model combining Medical Services (primary care, acute care, chronic disease management), OB/Pregnancy Services, Men's Health, Women's Health, Pediatrics, Dental Services, Pharmacy Services, Behavioral Health Services, Case Management, WIC Nutrition Services, Insurance Enrollment, and School-Based Clinics. The center also provides Laboratory Services and Medication-Assisted Treatment for opioid addiction. Services are coordinated through a Patient-Centered Medical Home framework with integrated care teams working collaboratively across departments.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services

Quantifiable outcome

• Nearly half of Lincoln County residents receive care annually
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Dennis & Phyllis Washington FoundationcoreStrategic or Co-development PartnerPartnership providing funding for community oral health programs. Through this partnership, NWCHC has been able to offer annual oral health screenings for all school-aged children attending Libby and Troy public schools, and has provided extensive treatment for patients in need.
• Delta DentalcoreStrategic or Co-development PartnerPartnership supporting dental outreach and education services. Collaborated to provide oral health programs and treatment for community members needing dental care.
• American Dental Hygienists' AssociationcoreStrategic or Co-development PartnerProfessional association partnership supporting dental hygiene outreach and education programs in the community.
• Local Retail Pharmacies and Drug ManufacturerscoreTechnology or IntegrationThrough partnerships with local retail pharmacies, drug manufacturers, and private foundations, NWCHC accesses medications at deep discounts for patients. The pharmacy offers anticoagulation monitoring and medication therapy management services.
• Language Line SolutionscoreStrategic or Co-development PartnerProfessional interpreter services used by NWCHC to provide language access for patients. Staff can contact a language line specialist for interpretation throughout appointments for non-English speaking patients.
• Lincoln County TransportationminorStrategic or Co-development PartnerNWCHC coordinates with Lincoln County Transportation for transportation vouchers available to patients who need assistance arranging transportation to/from appointments.
• Reach Out and Read ProgramcoreStrategic or Co-development PartnerNational early literacy program partnership where NWCHC provides age-appropriate, new books to children at routine Well Child Checks and advice to parents about the importance of reading aloud, promoting school readiness.
• Hopa Mountain's StoryMakers ProgramcoreStrategic or Co-development PartnerEarly literacy partnership promoting reading and school readiness with pediatric patients by providing books to children during well-child visits.
• LabcorpcoreTechnology or IntegrationContract laboratory services partnership providing a broad range of testing and imaging services as necessary for NWCHC patients. NWCHC is a CLIA waived laboratory performing minor screening testing on site.
• Montana's Family Planning ProgramcoreStrategic or Co-development PartnerState program partnership providing confidential, comprehensive reproductive health services, education, and outreach. NWCHC offers family planning services on a sliding fee scale for individuals with low incomes.
• Healthcare.govcoreChannel Partner/ Reseller/ DistributorNWCHC has Certified Application Counselors who assist patients in navigating the healthcare.gov marketplace to access affordable healthcare coverage and determine eligibility for financial assistance.
• Cover MontanaminorChannel Partner/ Reseller/ DistributorMontana-based organization helping residents access health insurance coverage. NWCHC refers patients to Cover Montana for additional enrollment assistance.
• Family Medicine Residency of Western MontanacoreStrategic or Co-development PartnerNWCHC is a sponsoring institution for the Family Medicine Residency of Western Montana, providing opportunity for physicians to train and mentor residents.
• Montana Primary Care AssociationcoreStrategic or Co-development PartnerStatewide association representing primary care providers. MPCA nominates healthcare leaders for awards and provides support for rural health initiatives.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Community Health Center, Inc. Connecticut-based FQHC network delivering integrated medical, dental, and behavioral health services under the Patient-Centered Medical Home model. Highly comparable to NWCHC as a fellow HRSA-funded FQHC serving as a comprehensive primary care safety net with sliding fee scale and integrated service lines.
• Family Health Centers of San Diego: Large FQHC network providing medical, dental, behavioral health, and pharmacy services across multiple clinic sites with a similar sliding fee scale model. Comparable to NWCHC in service mix and FQHC funding structure, though operating at significantly larger scale in an urban environment.
• Open Door Family Medical Centers: New York-based FQHC providing integrated medical, dental, and behavioral health care with NCQA PCMH recognition. Direct comparable to NWCHC as a multi-site community health center emphasizing access for underserved populations regardless of ability to pay.
• Cherry Health: Michigan-based FQHC operating multiple service sites with medical, dental, behavioral health, and pharmacy services under one roof. Direct peer to NWCHC in mission, FQHC funding model, and integrated one-stop service delivery approach.
• HealthPoint: Washington-state FQHC network providing primary medical, dental, behavioral health, and pharmacy services with a sliding fee scale. Comparable to NWCHC as a fellow FQHC operating a community health center model with multi-site delivery in a primarily rural/suburban service area.
• Mountain Family Health Centers: Colorado-based rural FQHC offering integrated medical, dental, behavioral health, and pharmacy services in mountain communities. Strong peer match for NWCHC given the rural setting, FQHC funding, integrated service model, and similar patient population mix including uninsured and Medicaid patients.
• Alluvion Health: Montana-based FQHC in Great Falls providing integrated primary medical, behavioral health, dental, and pharmacy services with sliding fee scale. Highly relevant regional peer to NWCHC as a fellow Montana FQHC serving an underserved population with comparable service mix.
• Partnership Health Center: Missoula, Montana-based FQHC providing medical, dental, behavioral health, and pharmacy services under an integrated care model. Direct regional peer to NWCHC as a fellow Montana FQHC serving a similar patient mix with sliding fee scale and HRSA funding.

Broad incumbents

• Billings Clinic: Montana's largest health system operating as a regional referral hub with primary care, specialty, and hospital services. Relevant as a broader incumbent that competes for primary care patients in Montana and operates community health programs overlapping with the FQHC service mix.

Others

• Montana Primary Care Association: Statewide association representing Montana's FQHCs and rural health providers. Listed as a core partner of NWCHC; comparable as an ecosystem participant that supports FQHC operations, advocacy, and awards nominations across the same regulatory and policy framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NWCHC

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northwest Community Health Center