Softweb

What Softweb does

Softweb Srl is an Italian private limited company founded in 2008 and headquartered in Calderara di Reno, in the Bologna metropolitan area of Emilia-Romagna. It operates as a full-service digital agency and IT consulting firm serving primarily small and medium enterprises across Emilia-Romagna, with a long tail of projects in other Italian regions. The company combines four practice areas: a web agency offering (web design, e-commerce, SEO/SEM, email marketing, social media management, and brand identity); custom software development focused on ERP, CRM, and Industry 4.0/5.0 systems; managed IT services (CED administration, cybersecurity, virtual VoIP via 3CX); and authorized resale of Google Workspace and Microsoft 365, including Gemini and Copilot AI features. Its sole proprietary product is appALTO, a workforce management platform offering virtual badge clocking, activity monitoring, and shift management; version 4.0 was released in March 2026.

The technology stack is centered on open-source web technologies — Laravel (PHP), Vue.js, WordPress, and MySQL/MariaDB — supplemented by third-party platforms for communications and security (3CX, Fortinet, Sophos, Acronis, VMware). Softweb is a certified Microsoft Partner, Google Partner, 3CX partner, Fortinet partner, and Sophos partner, and is registered with the Italian ROC communications registry. It also operates a distinctive government-grant consulting line, advising clients on accessing PNRR and Digital Export Emilia-Romagna incentives that can subsidize digitalization projects.

Revenue is generated primarily through project-based and retainer professional services (web, software, marketing), recurring managed-services contracts (IT support, cybersecurity, VoIP), and subscription resale of Google Workspace and Microsoft 365. Go-to-market is sales-led and direct, relying on referrals, inbound SEO, content marketing via its blog and case studies, and partnerships with the Emilia-Romagna SME ecosystem. No public pricing exists; all services are quote-based. Headcount is in the 11–50 range, revenue is undisclosed, and the company is privately held with no institutional investors identified.

Name

Softweb

Legal name

Softweb Srl

Website

https://softweb.srl

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Softweb Srl is a Bologna-based Italian digital agency and IT consulting firm serving SMEs across Emilia-Romagna with web design, custom ERP/CRM software, managed IT and cybersecurity services, VoIP, and authorized Google Workspace and Microsoft 365 resale. Its proprietary product is the appALTO workforce management platform.

Ownership category

akta.pro rank

Product category

Digital Agency and IT Consulting Services

NAICS

Computer Systems Design and Related Services (54151), Advertising Agencies (541810)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Advertising Agencies (7311)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industries

Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO), DevOps, SRE & Platform Engineering Consulting (BPAHAEAK)

Keywords

• Web development services
• IT managed services
• Digital marketing agency
• Cybersecurity consulting
• ERP CRM software

Headquarters

HQ city

Casalecchio Di Reno

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Web Agency Services: Revenue generated from web design, e-commerce development, SEO/SEM, email marketing, social media management, and brand identity services billed on a project or retainer basis.
2. Software Development: Custom software development including ERP, CRM, and Industry 4.0/5.0 solutions, typically project-based or via retainer contracts.
3. IT Management & Support: Managed IT services including IT assistance, CED management, cybersecurity, VoIP phone systems, and Google Workspace/Microsoft 365 resale and support.
4. Technology Resale: Revenue from resale and implementation of Google Workspace and Microsoft 365 as an authorized reseller, including migration, configuration, and ongoing support.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Softweb Srl is an Italian digital agency and IT consulting firm that designs and delivers custom websites, e-commerce platforms, digital marketing campaigns, ERP/CRM software, VoIP telephony, and managed IT/security services to small and medium businesses. Its proprietary product, appALTO, is a workforce management and attendance tracking platform sold alongside agency services. The company also resells and supports Google Workspace and Microsoft 365 deployments.

Product overview

Softweb Srl is a digital agency and IT consulting company based in Bologna, Italy, offering an integrated portfolio of services spanning digital marketing, web development, software development, and IT management. The core proprietary product is appALTO, a work management platform for attendance tracking and team monitoring. The company resells and supports Google Workspace and Microsoft 365 with AI capabilities (Gemini and Copilot respectively), while offering specialized services including VoIP telephony (Centralino VoIP), cybersecurity, ERP/CRM software development, and government grant consulting (Bandi PNRR/Digital Export). Services are delivered through a modular approach targeting small and medium businesses in the Bologna area and beyond.

Differentiator

Problem solved

Functional benefit

Brands

• appALTO: Workplace management and productivity application developed by Softweb for tracking team activities, shifts, and work management.

Products and services

• appALTO Proprietary workforce management and productivity platform enabling virtual badge clocking, team activity monitoring, work shift management, and attendance tracking for businesses.
• Siti Web e E-commerce Custom website and e-commerce platform development service with responsive design and SEO optimization, targeted at SMEs needing an online presence.
• Web Marketing (SEO and SEM) Search engine optimization and search engine marketing services designed to improve online visibility and drive qualified traffic for client businesses.
• E-mail Marketing Email marketing campaign and newsletter management services aimed at customer engagement and promotional activities for client businesses.
• Social Media Strategist Social media strategy, content creation, and account management across Instagram, TikTok, Facebook, and LinkedIn platforms.
• Brand Identity Brand identity design services covering visual identity creation, logo design, and brand communication strategy.
• Software ERP e CRM Custom ERP and CRM software development for Industry 4.0 and 5.0 contexts, including support in accessing Italian government fiscal incentives for digital transformation.
• Assistenza Informatica e CED IT assistance and data center management services providing technical support, network administration, and system maintenance for client businesses.
• Cyber Security Cybersecurity services including security audits, threat monitoring, vulnerability assessment, and disaster recovery planning built on Fortinet, Sophos, and Acronis technologies.
• Centralino VoIP Cloud-based virtual VoIP telephone system based on 3CX, offering call management across multiple devices, IVR auto-attendant, call queuing, call recording, video conferencing, webinar hosting, and CRM integration with 300+ platforms.
• Google Workspace Authorized Google Workspace reseller service providing migration, configuration, and ongoing technical support with Gemini AI integration.
• Microsoft 365 Authorized Microsoft 365 reseller service offering productivity tools, Copilot AI integration, and enterprise collaboration solutions with migration and ongoing support.
• Bandi PNRR e Digital Export Consulting Consulting services that help businesses access Italian government funding (PNRR) and Digital Export Emilia-Romagna grants for internationalization and digital transformation projects.

Named customers22 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Microsoft (Microsoft Partner Network)coreTechnology or IntegrationSoftweb is a certified Microsoft Partner Network member, reselling and implementing Microsoft 365 and related Microsoft productivity and security solutions for business clients.
• Google (Google Partner)coreTechnology or IntegrationSoftweb is an authorized Google Workspace reseller, providing migration, configuration, and ongoing technical support for Google Workspace deployments to business customers.
• 3CXcoreTechnology or IntegrationSoftweb is a certified 3CX partner, delivering and supporting 3CX-based virtual VoIP PBX solutions for business communications.
• FortinetcoreTechnology or IntegrationSoftweb holds Fortinet certification and resells/configures Fortinet cybersecurity solutions including firewalls and network security for business clients.
• ROC (Registro unico degli Operatori di Comunicazione)minorOthersSoftweb is registered with the ROC (Registro unico degli Operatori di Comunicazione), the Italian registry for communication operators, ensuring compliance with Italian communication sector regulations including anti-concentration rules, media pluralism, and foreign participation limits.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/softwebsrl
• Facebookfacebook.com/SoftwebSrlBologna
• LinkedInlinkedin.com/company/softweb-srl

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Softweb