North Star International Travel

What North Star International Travel does

North Star International Travel, Inc. is a privately held Philippine travel management company founded on March 13, 1990, headquartered in Makati City with a branch office in Sta. Rosa, Laguna. The company operates as a full-service IATA-accredited travel agency (accredited since 1992) using Amadeus and Sabre Global Distribution Systems for international and domestic flight reservations and ticketing, complemented by hotel, car rental, rail, ferry, visa assistance, and travel insurance services. North Star serves five customer segments: corporate travel (primary, covering local and multinational companies), marine and seafarer travel (shipping companies and manning agencies), expatriate travel, M.I.C.E. (meetings, incentives, conventions, events), and leisure travel, with a stated differentiator being its North Star TravelCare service philosophy of person-to-person advisor engagement and after-office-hours support.

The company generates commission-based revenue across air, hotel, cruise, tour, and insurance bookings, supplemented by corporate travel spend reporting and M.I.C.E. event fees. Its go-to-market is direct enterprise field sales for corporate and marine accounts and direct retail via the Makati and Laguna offices for leisure, expatriate, and M.I.C.E. clients. Since 2005 North Star has been part of the Radius Travel network, which was acquired by Corporate Travel Management (CTM) in 2020, giving North Star access to a global network of 80+ agencies in 100+ markets and the CTM Global Hotel Program covering 48,000+ properties in 200+ countries. North Star is also a Preferred Sales Agent for four ocean cruise lines (Carnival, Celestyal, MSC, Oceania) and three river cruise lines (AmaWaterways, Uniworld, Viking), and distributes travel insurance through Pacific Cross, Starr Insurance, and Standard Insurance.

Name

North Star International Travel

Legal name

North Star International Travel, Inc.

Website

https://northstar-travel.com.ph

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

51–100 employees

Short description

North Star International Travel is a 35-year-old, IATA-accredited Philippine travel management company in Makati that provides corporate, marine/seafarer, expatriate, M.I.C.E., leisure, and cruise travel services via Amadeus and Sabre GDS, supported by a CTM global network partnership.

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Travel Agencies (561510)

akta.pro industry

PRIMARYTHACAAAA

Full-Service Corporate Travel Management Companies (Global/Regional TMCs)

Travel & Hospitality/Business Travel & Corporate Travel Management/Corporate Travel Management Companies (TMCs)

SECONDARYTHAEAFAB

Cruise Travel Agencies & Specialist Cruise Consultants

Travel & Hospitality/Cruises & Maritime Leisure Travel/Cruise Booking, Shore Excursions & Port Services

SECONDARYTHAKAFAA

Luxury Travel Agencies

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Specialty/Niche Travel Agencies (Luxury, Adventure, Honeymoon, etc.)

SECONDARYHSACADAL

Corporate Travel & Accommodation Coordination

Home & Personal Services/Event & Personal Concierge Services/Corporate Event & Meeting Services

Keywords

• Corporate travel management
• Flight reservation services
• Marine travel agency
• Cruise booking services
• MICE event travel

Headquarters

HQ city

Makati

HQ country

Philippines

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Travel Agency Services: Commission-based revenue from booking flights, hotels, cruises, tours, and other travel services. The company earns commissions from airline ticket sales, hotel reservations, cruise bookings, tour packages, and travel insurance through partnerships with travel suppliers and insurance providers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

North Star International Travel is a Philippines-based travel management company that provides business and leisure travel services including flight reservations and ticketing, hotel bookings, cruise bookings (as a Preferred Sales Agent for seven major cruise lines), marine travel services for seafarers, M.I.C.E. event travel, visa assistance, travel insurance, and access to the CTM Global Hotel Program. The company operates IATA-accredited since 1992, serves corporate and individual clients through dedicated travel consultants, and runs branch offices in Makati and Laguna.

Product overview

North Star International Travel is a travel management company offering a comprehensive portfolio of services centered around its North Star TravelCare service philosophy. The core offerings include Corporate Travel Services, Marine Travel Services, Expatriate Travel, M.I.C.E. Travel Services, Leisure Travel, and Cruise Travel Services. Additional services include Flight Reservations and Ticketing, Hotel Reservations, Car Rental, Rail and Ferry Reservations, Visa Assistance, Travel Insurance, Special Airport Assistance, and After-Office Hours Assistance. Through its CTM partnership, the company also provides access to the CTM Global Hotel Program with preferential rates at 48,000+ properties worldwide. The company operates as a Preferred Sales Agent for major cruise lines (Carnival, Celestyal, MSC, Oceania, AmaWaterways, Uniworld, Viking) and offers travel insurance through Pacific Cross, Starr Insurance, and Standard Insurance.

Differentiator

Problem solved

Functional benefit

Brands

• North Star TravelCare: A service philosophy providing person-to-person interfacing with a qualified travel advisor to ensure travel requirements are completed from start to finish, resulting in a worry-free, stress-free travel experience.

Products and services

• Corporate Travel Services Business travel management services including flight reservations, hotel bookings, incentive travel arrangements, visa and travel insurance assistance, and corporate travel spend reporting for local and multinational companies.
• Marine Travel Services Specialized travel services for Filipino seafarers, shipping companies, and manning agencies, with expertise in marine travel documentation requirements and seafarer-specific travel needs.
• Expatriate Travel Services Travel arrangements for professionals and skilled workers in the Philippines as expatriates, including documentation processing, domestic and international travel bookings, and travel-related needs for workers abroad.
• M.I.C.E. Travel Services Travel management for companies' meetings, incentive trips, conventions, and events including flight and hotel bookings, transfers, tour packages, visa assistance, and special airport assistance.
• Leisure Travel Services Domestic and international holiday travel arrangements for individual and group leisure travelers, including ready tour packages and customized itineraries.
• Cruise Travel Services Preferred sales agent bookings for ocean cruises (Carnival, Celestyal, MSC, Oceania) and river cruises (AmaWaterways, Uniworld, Viking), with dedicated cruise team handling all related travel arrangements.
• Flight Reservations and Ticketing IATA-accredited booking of trips to any destination on any airline using Amadeus and Sabre GDS systems, with cost-effective routing recommendations to maximize travel budgets.
• Hotel Reservations Worldwide hotel booking services leveraging negotiated rates with hotels globally and access to the CTM Global Hotel Program covering 48,000+ properties in 200+ countries.
• Car Rental Reservations Reservations with major car rental companies around the world for business and leisure travelers.
• Rail and Ferry Reservations Worldwide rail and ferry reservation services for travel itineraries requiring ground and sea-based transportation.
• Visa Assistance Advisory and assistance services for visa and immigration application requirements and procedures across multiple countries.
• Travel Insurance Travel insurance products secured through arrangements with Pacific Cross, Starr Insurance, and Standard Insurance providers for client protection during travel.
• Special Airport Assistance VIP and group arrival and departure assistance at Ninoy Aquino International Airport for premium client experiences.
• After-Office Hours Assistance Travel consultants available after standard office hours via telephone, mobile, and email for urgent flight reservations, ticketing, and hotel bookings, particularly for corporate and marine accounts.
• CTM Global Hotel Program Access to over 48,000 properties in over 200 countries with premium corporate hotel rates and value-added benefits, provided through North Star's CTM Partner status.

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

15 partnerships are on record, tiered core, historical and preferred.

• Corporate Travel Management (CTM)coreStrategic or Co-development Partner · 1 January 2020CTM acquired Radius Global Network (of which North Star was a member through Radius Travel) in 2020. North Star operates as a CTM Partner, part of a world-class network delivering consistent, reliable, and cost-effective corporate travel solutions across six continents with access to CTM Global Hotel Program covering 48,000+ properties in 200+ countries.
• Radius Travel (now part of CTM)historicalStrategic or Co-development PartnerNorth Star became a proud member of Radius Travel in 2005, one of the world's leading networks of travel management companies. Radius Global Network was acquired by CTM in 2020.
• International Air Transport Association (IATA)coreStrategic or Co-development PartnerIATA accreditation earned in less than two years of operation (approximately 1992). Provides authority to issue airline tickets and access to IATA's global airline inventory and pricing systems.
• Carnival CruisespreferredChannel Partner/ Reseller/ DistributorPreferred Sales Agent for ocean cruise lines including Carnival Cruises.
• Celestyal CruisespreferredChannel Partner/ Reseller/ DistributorPreferred Sales Agent for Celestyal Cruises.
• MSC CruisespreferredChannel Partner/ Reseller/ DistributorPreferred Sales Agent for MSC Cruises.
• Oceania CruisespreferredChannel Partner/ Reseller/ DistributorPreferred Sales Agent for Oceania Cruises.
• AmaWaterwayspreferredChannel Partner/ Reseller/ DistributorPreferred Sales Agent for AmaWaterways river cruises.
• Uniworld River CruisespreferredChannel Partner/ Reseller/ DistributorPreferred Sales Agent for Uniworld River Cruises.
• Viking River CruisespreferredChannel Partner/ Reseller/ DistributorPreferred Sales Agent for Viking River Cruises.
• Pacific CrosspreferredChannel Partner/ Reseller/ DistributorTravel insurance provider partnership for securing travel insurance for clients.
• Starr InsurancepreferredChannel Partner/ Reseller/ DistributorTravel insurance provider partnership through Starr Insurance for travel insurance offerings.
• Standard InsurancepreferredChannel Partner/ Reseller/ DistributorTravel insurance provider partnership for securing travel insurance for clients.
• AmadeuscoreTechnology or IntegrationTechnology partner using Amadeus GDS for flight reservations and ticketing. Received 25 Years Loyalty Award and Technology Partner Award from Amadeus in 2022.
• SabrecoreTechnology or IntegrationTechnology partner using Sabre GDS for flight reservations and ticketing for international and domestic travel.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Rajah Travel Corporation: One of the largest Philippine-headquartered corporate and leisure travel agencies, offering corporate travel management, leisure, MICE, and visa services to Filipino enterprises and multinational clients. Highly comparable to North Star in geography, service mix, and customer base.
• Direct Travel: US-headquartered mid-market corporate travel management company serving enterprise clients with a blend of personalized advisor service and proprietary technology. Closely comparable to North Star in service philosophy (high-touch advisor model) and mid-market positioning.
• Pan Pacific Travel: Philippine-headquartered travel agency offering corporate, leisure, and inbound travel services. Directly comparable to North Star as a domestic Filipino TMC competing for the same local corporate and leisure clientele.

Broad incumbents

• Corporate Travel Management (CTM): ASX-listed global TMC whose acquisition of Radius Global Network made North Star a CTM Partner. CTM serves multinational corporate clients across 100+ markets with technology-enabled travel management, providing both the parent network and the benchmark for North Star's ambitions.
• FCM Travel Solutions: Global corporate travel management division of Flight Centre Travel Group, operating across 90+ countries. Directly comparable as a full-service TMC serving multinational corporate accounts with a mix of digital tools and human advisor support.
• BCD Travel: One of the world's largest corporate travel management companies, serving enterprise clients in 100+ countries. Comparable to North Star as a multinational corporate TMC, though operating at vastly larger scale and with proprietary technology platforms.
• CWT (formerly Carlson Wagonlit Travel): Global corporate travel management company serving large multinational clients. Comparable in core service offering (corporate travel management with global coverage) but operates at significantly larger scale with proprietary technology.
• Flight Centre Travel Group: Australian-listed global travel agency group operating leisure and corporate brands across dozens of markets. Comparable as a corporate and leisure travel operator with global reach, though operating at much larger scale than North Star.
• JTB Corporation: Japan-headquartered global travel agency with strong Asia-Pacific corporate travel and MICE capabilities. Comparable as an Asia-Pacific-rooted full-service travel management company serving corporate and leisure clients across multiple segments.

Others

• Amadeus: Global distribution system and travel technology provider whose Amadeus GDS platform North Star has used for 25+ years. Relevant as the core technology supplier underpinning North Star's flight reservation and ticketing capability rather than as a direct competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/northstarph
• Instagraminstagram.com/northstarph
• Facebookfacebook.com/northstarph
• LinkedInlinkedin.com/company/north-star-international-travel-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Star International Travel