Primary Care 24
- Company typePrivate
- Founded2004
- HeadquartersLiverpool, United Kingdom
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
Primary Care 24 firmographics
Firmographics- Name
- Primary Care 24
- Legal name
- Primary Care 24
- Website
- https://primarycare24.org.uk
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Primary Care 24 industry classification
Industry- Product category
- Primary Healthcare Services
- NAICS
- Health Care and Social Assistance (62), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)
- akta.pro primary industry
- Public/County Primary Care Clinics (HLAFAGAI)
- akta.pro secondary industries
- Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN), Hospital-Operated Urgent Care Centers (HLAFADAC), Mobile & Street Medicine Primary Care Programs (HLAFAGAH)
Keywords
Where Primary Care 24 is headquartered
LocationHeadquarters
- HQ city
- Liverpool
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Primary Care 24 business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- NHS-funded healthcare services: As a social enterprise delivering NHS services, Primary Care 24 is funded through the National Health Service to provide urgent and primary care services to the local population.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Primary Care 24 product offering
Product offeringCore offering
Primary Care 24 is a UK Social Enterprise that delivers NHS-funded urgent and primary care services across Merseyside (Halton, Knowsley, Liverpool, St Helens, South Sefton, Southport and Formby, and Warrington), serving 1.6 million residents. It operates a network of nine GP practices, a 24/7 out-of-hours contact centre and urgent care service, and the Asylum Medical Assessment Service (MAS) for asylum seekers, with additional mobile outreach (Dentaid Bus, Sexual Health Bus) for deprived and vulnerable communities.
Product overview
Primary Care 24 is a Social Enterprise delivering NHS services through a unified platform of urgent and primary care services. The organization operates a network of GP practices across Merseyside (covering Halton, Knowsley, Liverpool, St Helens, South Sefton, Southport, Formby, and Warrington), manages a 24/7 out-of-hours service handling patient contacts, and provides specialized Asylum Medical Assessment Services. The company utilizes Tribepad talent acquisition software for its recruitment operations. The portfolio is a single integrated healthcare delivery system rather than a modular software platform.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Multiple national awards in 2025 including UHUK Gold for Equity in Healthcare, Nursing Times awards for primary care and community nursing
Companies that use Primary Care 24
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Primary Care 24 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Primary Care 24 partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and supporting.
- Liverpool School of Tropical MedicinecorePartnership to tackle antimicrobial resistance (AMR) and improve healthcare access for asylum seekers. Created accessible printed and electronic materials explaining how to access and use medicines in the UK. Won UHUK Gold Award for Equity in Healthcare in 2025.
- Light for LifecorePartnership to deliver innovative care across deprived communities in Merseyside for homeless and vulnerable patients. Co-produced inclusive safeguarding models and transformed access to healthcare. Led to Nursing Times Awards wins in 2025.
- MerseyCare (Urgent Community Response Team)corePartnership to enhance patient care through joined-up systems between Out of Hours services and Urgent Community Response. Created a coordinated approach when clinicians encountered cases needing UCR intervention. Won UHUK Silver Partnership Award.
- DentaidsupportingDentaid Bus partnership to deliver vital dental care to underserved communities as part of health inequality reduction initiatives.
- Sexual Health ServicessupportingPartnership with Sexual Health Bus for on-site visits to vulnerable communities as part of integrated health outreach services.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Primary Care 24 competitors and assessment
Company assessmentDirect peers
- Locala Health and Wellbeing: Community-owned social enterprise delivering NHS community health and primary care services in West Yorkshire. Directly comparable as a UK NHS social-enterprise community healthcare provider serving a defined regional population.
- IC24 (Integrated Care 24): Social enterprise providing NHS 111, out-of-hours, and urgent primary care services across the South East and East of England. Closely comparable as a UK NHS-focused urgent and primary care social enterprise.
- Bridgewater Community Healthcare NHS Foundation Trust: NHS community healthcare provider delivering district nursing, primary care, and urgent care services across the North West of England. Comparable regional footprint and NHS-funded community care delivery model.
- HUC (Herts Urgent Care): NHS social enterprise delivering integrated urgent care, NHS 111, and primary care services across Hertfordshire and West Essex. Directly comparable as a regional NHS urgent and primary care social enterprise.
- DHU Healthcare: An NHS social enterprise providing integrated urgent and primary care services (including 111 and out-of-hours) across the East Midlands. Closest comparable in model: NHS-funded, social-enterprise status, multi-site urgent care delivery.
Broad incumbents
- Birmingham Community Healthcare NHS Foundation Trust: Large NHS community healthcare trust providing primary, community, and specialist services across Birmingham. Comparable as a broader NHS community primary care delivery organisation, though at materially larger scale.
- Totally plc: UK-wide provider of urgent and elective care services to the NHS (formerly Vocare). Comparable in providing NHS urgent care at scale but operates as a publicly listed company rather than a social enterprise.
Regional players
- Mersey Care NHS Foundation Trust: Local NHS provider of community and mental health services across Merseyside and beyond. Comparable as a regional Merseyside-based community health partner that PC24 already partners with on urgent community response.
- Pennine Care NHS Foundation Trust: NHS provider of mental health, community, and primary care services across Greater Manchester. Comparable as a regional NHS community and primary care provider in the North of England.
- Cheshire and Wirral Partnership NHS Foundation Trust: NHS provider of mental health, learning disability, and community health services across Cheshire and Wirral. Comparable regional North West NHS community provider adjacent to PC24's Merseyside catchment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Primary Care 24 social profiles
Digital presencePrimary Care 24 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Primary Care 24 leadership team
Management profileNumber of profiles
Profiles4 records
Primary Care 24 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Primary Care 24 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Primary Care 24
What does Primary Care 24 do?
Primary Care 24 is a UK Social Enterprise that delivers NHS-funded urgent and primary care services across Merseyside (Halton, Knowsley, Liverpool, St Helens, South Sefton, Southport and Formby, and Warrington), serving 1.6 million residents. It operates a network of nine GP practices, a 24/7 out-of-hours contact centre and urgent care service, and the Asylum Medical Assessment Service (MAS) for asylum seekers, with additional mobile outreach (Dentaid Bus, Sexual Health Bus) for deprived and vulnerable communities.
Is Primary Care 24 a public or private company?
Primary Care 24 is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Primary Care 24 founded?
Primary Care 24 was founded in 2004. It employs 501 to 1,000 people.
Where is Primary Care 24 based?
Primary Care 24 is headquartered in Liverpool, United Kingdom, in the Europe region.
How does Primary Care 24 make money?
One revenue line is on record: NHS-funded healthcare services.
Who are Primary Care 24's main competitors?
Direct peers on record are Locala Health and Wellbeing, IC24 (Integrated Care 24), Bridgewater Community Healthcare NHS Foundation Trust, HUC (Herts Urgent Care) and DHU Healthcare. Broad incumbents are Birmingham Community Healthcare NHS Foundation Trust and Totally plc. Regional players are Mersey Care NHS Foundation Trust, Pennine Care NHS Foundation Trust and Cheshire and Wirral Partnership NHS Foundation Trust.
Does Primary Care 24 have an API?
No public API is recorded for Primary Care 24.
What industry is Primary Care 24 in?
Primary Care 24's product category is Primary Healthcare Services. Its primary akta.pro industry code is HLAFAGAI, Public/County Primary Care Clinics, with a secondary code of HLAFAGAN, Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics). Its NAICS code is 62 and its SIC code is 8000.