The Mid-Cumberland Human Resource Agency
- Company typePrivate
- Founded1974
- HeadquartersNashville, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
The Mid-Cumberland Human Resource Agency firmographics
Firmographics- Name
- The Mid-Cumberland Human Resource Agency
- Legal name
- Mid-Cumberland Human Resource Agency
- Website
- https://mchra.com
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
The Mid-Cumberland Human Resource Agency industry classification
Industry- Product category
- Community Human Services
- NAICS
- Health Care and Social Assistance (62), Community Food Services (62421), Vocational Rehabilitation Services (624310), Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Home Health Care Services (8082)
- akta.pro primary industry
- State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)
- akta.pro secondary industry
- Non-Emergency Medical Transportation (NEMT) (HSABAOAA)
Keywords
Where The Mid-Cumberland Human Resource Agency is headquartered
LocationHeadquarters
- HQ city
- Nashville
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
The Mid-Cumberland Human Resource Agency business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Others
Revenue model
- Government Grants and Funding: Mid-Cumberland receives financial contributions from United Way, private donations, and county, city, state and federal sources. The agency is a grant recipient of the Tennessee Department of Transportation and Federal Transit Administration.
- Program Fees: Misdemeanor Management Services generates revenue through supervision fees from offenders. DUI School charges $150.00 per participant. Representative Payee services charge fees set by the Social Security Administration.
- HREC Community Services: Energy Assistance (LIHEAP), Community Service Block Grant, and Weatherization Assistance Program provide financial support for low-income households in rural counties.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | DUI School Program - State-licensed alcohol and drug education program |
| Other | Pay-as-you-go | Misdemeanor Probation Officer - Part-time position |
| Other | Pay-as-you-go | Surveillance Officer - Part-time position |
| Other | Pay-as-you-go | Home Care Specialist - Part-time companion position |
| Other | Pay-as-you-go | Representative Payee Services - Social Security/SSI payment management |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
The Mid-Cumberland Human Resource Agency product offering
Product offeringCore offering
Mid-Cumberland Human Resource Agency is a non-profit human services organization delivering a portfolio of community-based programs including Meals-on-Wheels, In-Home Services, Public Transit, Long-Term Care Ombudsman, Community Corrections, Misdemeanor Management, DUI School, Representative Payee Services, HREC Community Services, and Workforce Services across 13 counties in Middle Tennessee.
Product overview
The Mid-Cumberland Human Resource Agency is a non-profit human services organization offering a portfolio of 13 distinct service programs focused on supporting vulnerable populations in Middle Tennessee. The organization operates as a single agency with multiple service lines rather than a unified software platform. Core services include In-Home Services, Meals-on-Wheels, Public Transit, Homemaker Services, Long-Term Care Ombudsman, Community Corrections, DUI School, Misdemeanor Management Services, Representative Payee Services, Rural Planning Organization, Title VI Program, HREC Community Services, and Workforce Services. These services are designed to work together to address the comprehensive needs of seniors, disabled individuals, at-risk populations, and justice-involved individuals across 13 counties in Middle Tennessee.
Differentiator
Problem solved
Functional benefit
Brands
- Meals-on-Wheels: Program providing congregate meals, home-delivered meals, outreach, nutrition education, supportive services, and recreational activities for individuals age 60 and older.
- In-Home Services
- Long-Term Care Ombudsman
- Community Corrections
- Misdemeanor Management Services
- DUI School
- Homemaker Service
- Representative Payee Services
- Rural Planning Organization
- HREC Community Services
Products and services
- In-Home Services Non-medical home care services providing essential assistance to elderly and disabled individuals, including household tasks, personal care, meal preparation, and errand support to enable clients to remain independent in their homes.
- Meals-on-Wheels Meal delivery and nutrition services for seniors age 60 and older, including congregate dining, home-delivered meals, outreach, nutrition education, and pet food delivery, with over 11 million meals served to date.
- Public Transit Curb-to-curb rural public transit system with flexible schedules providing routine service to the general public across multiple counties.
- Homemaker Services In-home services for seniors, disabled, and individuals at risk of abuse, providing essential household tasks, budgeting, bill paying, access to medical care, and advocacy to prevent abuse, neglect, or exploitation.
- Long-Term Care Ombudsman Advocacy service for residents of long-term care facilities since 1972, providing conflict resolution, complaint investigation, and mediation at no cost.
- Community Corrections Alternative sentencing program diverting felony offenders from Tennessee Prison system, providing supervision, alcohol/drug screens, counseling, electronic monitoring, and rehabilitation services.
- DUI School State-licensed alcohol and drug education program (PRIME FOR LIFE) certified by Tennessee Department of Health for first-time DUI offenders, featuring group discussions, videos, and individual assessments.
- Misdemeanor Management Services Probation supervision and rehabilitation program for misdemeanor offenders, offering domestic violence classes, drug/alcohol education, counseling, and court-ordered programs.
- Representative Payee Services Financial management service using beneficiaries' Social Security and SSI payments to pay rent, utilities, and other bills while maintaining accurate records for those who have difficulty managing money.
- Rural Planning Organization Administers Middle Tennessee Rural Planning Organization (MTRPO) and Title VI & Environmental Justice program, coordinating regional transportation planning with TDOT and local officials.
- HREC Community Services Coordinated resources including Energy Assistance (LIHEAP), Weatherization Assistance Program (WAP), and Community Services Block Grant (CSBG) for low-income households.
- Workforce Services / One-Stop Navigator Workforce development services providing job search assistance, resume help, reemployment services, and employer matching through American Job Centers.
Quantifiable outcome
- 93% of Homemaker clients remain safely independent in their homes
- +4 more outcomes
Companies that use The Mid-Cumberland Human Resource Agency
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles5 records
The Mid-Cumberland Human Resource Agency technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
The Mid-Cumberland Human Resource Agency partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core, major and minor.
- Meals on Wheels AmericacoreMeals on Wheels America provides national branding, resources, and support for the Meals-on-Wheels program. The partnership connects Mid-Cumberland to the broader national Meals-on-Wheels network.
- Highland Rim Economic CorporationmajorThe Community Services Block Grant (CSBG) offered by Highland Rim Economic Corporation supports low-income individuals and families. HREC coordinates resources to empower people to reach their full potential.
- Various Pet Food VendorsminorMid-Cumberland has partnered with various vendors to offer pet food delivery as part of the Meals-on-Wheels program, recognizing that seniors with pets have 21% fewer physician visits.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
The Mid-Cumberland Human Resource Agency competitors and assessment
Company assessmentRegional players
- Second Harvest Food Bank of Middle Tennessee: Major regional food-distribution nonprofit in the same Middle Tennessee geography. Direct peer for the Meals-on-Wheels food supply chain and food-security mission, though focused on wholesale food distribution rather than direct senior meal delivery.
- Area Agency on Aging and Disability (AAAD): Tennessee's state-designated aging and disability network that administers Older Americans Act services. MCHRA's senior programs (Meals-on-Wheels, Homemaker, Ombudsman) operate within and are partially funded by this statewide framework — making AAAD a structural peer at the regional administrative level.
Broad incumbents
- Meals on Wheels America: National umbrella organization for the Meals-on-Wheels network. Mid-Cumberland is an active member/partner; the national org sets standards, advocacy, and branding that shape MCHRA's largest program line.
- Amedisys: National home health and hospice provider. While MCHRA provides non-skilled in-home services, Amedisys represents the skilled, clinical-grade version of similar home-based elder care — a relevant comparable for service-line economics and demographic demand.
- Volunteers of America: National multi-service nonprofit operating housing, senior services, corrections reentry, and community programs. Comparable in service-line breadth, volunteer-driven model, and government-grant funding mix — a broader-scope incumbent.
- Catholic Charities of Tennessee: Faith-based multi-service social services organization providing senior, family, and community support across Tennessee. Overlapping service populations (low-income, seniors, vulnerable adults) and similar funding mix.
Direct peers
- East Tennessee Human Resource Agency: Direct regional peer delivering senior nutrition, public transit, homemaker, and community services across multiple East Tennessee counties under the same HRA model.
- Upper Cumberland Development District: Upper Cumberland HRA delivers a comparable set of senior, transit, workforce, and community services across a multi-county Tennessee region. Operates under the same HRA statutory framework with overlapping state and federal funding streams.
- South Central Tennessee Development District: Comparable regional development/human resource agency serving south-central Tennessee counties with overlapping program lines including aging services, transit, and workforce development.
- Northwest Tennessee Human Resource Agency: Another Tennessee Human Resource Agency delivering the same portfolio of human services (Meals-on-Wheels, Community Corrections, homemaker, transit) in a different multi-county region. Same statutory structure, same funding sources, same service lines — the most direct organizational peer.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
The Mid-Cumberland Human Resource Agency social profiles
Digital presenceThe Mid-Cumberland Human Resource Agency financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Mid-Cumberland Human Resource Agency leadership team
Management profileNumber of profiles
Profiles17 records
The Mid-Cumberland Human Resource Agency funding detail
Funding detailFunding overview
Funding rounds
Investors
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The Mid-Cumberland Human Resource Agency M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Mid-Cumberland Human Resource Agency
What does The Mid-Cumberland Human Resource Agency do?
Mid-Cumberland Human Resource Agency is a non-profit human services organization delivering a portfolio of community-based programs including Meals-on-Wheels, In-Home Services, Public Transit, Long-Term Care Ombudsman, Community Corrections, Misdemeanor Management, DUI School, Representative Payee Services, HREC Community Services, and Workforce Services across 13 counties in Middle Tennessee.
Is The Mid-Cumberland Human Resource Agency a public or private company?
The Mid-Cumberland Human Resource Agency is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was The Mid-Cumberland Human Resource Agency founded?
The Mid-Cumberland Human Resource Agency was founded in 1974. It employs 101 to 250 people.
Where is The Mid-Cumberland Human Resource Agency based?
The Mid-Cumberland Human Resource Agency is headquartered in Nashville, United States, in the North America region.
How does The Mid-Cumberland Human Resource Agency make money?
Three revenue lines are on record. Government Grants and Funding is the primary driver. The others are program Fees and HREC Community Services.
Who are The Mid-Cumberland Human Resource Agency's main competitors?
Regional players on record are Second Harvest Food Bank of Middle Tennessee and Area Agency on Aging and Disability (AAAD). Broad incumbents are Meals on Wheels America, Amedisys, Volunteers of America and Catholic Charities of Tennessee. Direct peers are East Tennessee Human Resource Agency, Upper Cumberland Development District, South Central Tennessee Development District and Northwest Tennessee Human Resource Agency.
Does The Mid-Cumberland Human Resource Agency have an API?
No public API is recorded for The Mid-Cumberland Human Resource Agency.
What industry is The Mid-Cumberland Human Resource Agency in?
The Mid-Cumberland Human Resource Agency's product category is Community Human Services. Its primary akta.pro industry code is BPAIABAI, State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family), with a secondary code of HSABAOAA, Non-Emergency Medical Transportation (NEMT). Its NAICS code is 62 and its SIC code is 8300.