Knight Facilities Management

What Knight Facilities Management does

Knight Facilities Management (operating as Knight FM Pty Ltd) is a privately held, integrated facilities management (FM) provider headquartered in Port Melbourne, Australia, with regional operations offices in Darwin, Brisbane, Adelaide, and Auckland. Founded in 1989, the company designs and delivers facilities strategies for complex, multi-asset environments across 12 industry verticals in Australia and New Zealand, including aviation, defence and government, health, aged care, education, industrial, mining, justice, transportation, retail, residential and strata, and stadiums and venues. Knight FM serves 50+ enterprise clients and reports a 98% client retention rate, with operations built around six service modules: integrated facilities management, asset management, soft services, hard services (technical and engineering), project management, and support services (hospitality, concierge, venue management).

The company's underlying operating platform is anchored by a stack of company-wide ISO certifications — ISO 41001:2018 (Facility Management), ISO 55001:2014 (Asset Management), ISO 9001:2015 (Quality), ISO 14001:2018 (Environmental), ISO 45001:2018 (Occupational H&S), and ISO 50001:2018 (Energy Management) — which Knight FM claims uniquely combines across the full ANZ FM industry. Technology is described as "best-in-breed digital solutions" for portfolio and performance optimization, with no proprietary AI or ML components disclosed. Knight FM operates within the Knight Organisation umbrella, alongside affiliated entities Knight Facilities Management LLC (US), Campeyn Group, and Zancott Knight (a Supply Nation Certified Indigenous joint venture).

Revenue is generated primarily through multi-year managed services contracts with enterprise clients, supplemented by professional services engagements for project and program management, fitouts, and advisory work. Pricing is bespoke and quote-based, tailored to each client's portfolio scope across 12 sectors. The go-to-market is consultative enterprise field sales, supported by a website with sector-specific inquiry forms, direct phone (1300 728 635) and email contact, and recruitment activity through the SEEK job board. Customer relationships appear to be long-tenured, anchored by complex integrated contracts that span hard and soft services.

Name

Knight Facilities Management

Legal name

Knight FM Pty Ltd

Website

https://knightfm.com.au

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

Knight Facilities Management is a privately held Australian integrated facilities management provider serving 50+ enterprise clients across 12 industry sectors in Australia and New Zealand, delivering asset management, hard and soft services, and project management backed by company-wide ISO 41001 and ISO 55001 certifications.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Facilities Support Services (561210), Facilities Support Services (56121)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)

Keywords

• Facilities management services
• Integrated facilities management
• Asset lifecycle management
• Building maintenance services
• Technical advisory services

Headquarters

HQ city

Port Melbourne

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Integrated Facilities Management Services: Full-service facilities management covering total portfolio management, compliance programs, strategic sourcing, and vendor/subcontractor management. Revenue generated through ongoing managed service contracts with clients across diverse sectors.
2. Asset Management Services: Lifecycle asset management including due diligence, condition assessment, strategic replacement programs, and tailored PPM (Planned Preventive Maintenance) programs. Delivered as part of integrated contracts or standalone engagements.
3. Hard Services / Technical & Advisory: Mechanical, electrical, plumbing, fire safety, refrigeration, vertical transportation, building management systems and controls, strategic planning, and financial advisory services.
4. Soft Services: Commercial cleaning, antimicrobial protection, handyman services, painting, pest control, water management, grounds & gardens, security & alarms, fleet management, and laundry & workwear services.
5. Project Management Services: Project & program management, fitouts & refurbishments, design development, efficiency upgrades, fire engineering, civil construction, accessibility & disability access, and asbestos management.
6. Support Services: Concierge & mailroom, catering & hospitality, accommodation management, and venue management services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Knight Facilities Management (Knight FM) delivers integrated facilities management, asset lifecycle management, soft services (cleaning, security, grounds), hard services (mechanical, electrical, plumbing, fire, refrigeration, BMS), project management (fitouts, refurbishments, civil construction), and support services (concierge, catering, accommodation) to enterprise clients across 12 industry sectors in Australia and New Zealand.

Product overview

Knight FM operates as an integrated facilities management platform offering six core service modules: Integrated Facilities Management (coordinated portfolio management), Asset Management (lifecycle optimization), Soft Services (everyday operational support like cleaning and security), Hard Services (technical/engineering services), Project Management (construction and refurbishment), and Support Services (hospitality and concierge). These modules work together as a unified integrated FM approach, allowing clients to select individual services or a comprehensive coordinated solution across Australia and New Zealand.

Differentiator

Problem solved

Functional benefit

Products and services

• Integrated Facilities Management A coordinated end-to-end approach to managing client facility portfolios, improving performance, controlling costs, and ensuring full compliance. Includes total portfolio management, critical environment management, energy and sustainability programs, and vendor/subcontractor management for enterprise clients across ANZ.
• Asset Management Lifecycle asset management service helping clients understand, plan, and optimise every asset's lifecycle, including due diligence, condition assessment, strategic replacement programs, and tailored Planned Preventive Maintenance (PPM) programs for enterprise portfolios.
• Soft Services Everyday operational services that keep environments functional and welcoming, including commercial cleaning, antimicrobial protection, handyman services, painting, pest control, water management, grounds and gardens, security and alarms, fleet management, and laundry and workwear.
• Hard Services Technical services that keep essential building systems performing at peak while providing strategic insight to unlock efficiencies and strengthen compliance, including mechanical and electrical services, plumbing and hydraulic services, fire and emergency services, refrigeration, UPS and generator maintenance, vertical transportation, and building management systems and controls.
• Project Management Project delivery with a safety-first mindset from concept to completion, including project and program management, fitouts and refurbishments, design development, efficiency upgrades, fire engineering, civil construction, accessibility and disability access, and asbestos management.
• Support Services End-to-end operational support services that enhance the client environment, including concierge and mailroom, catering and hospitality, accommodation management, and venue management.

Quantifiable outcome

• 36 years of experience in integrated facilities management
• +4 more outcomes

Named customers1 record

Segments12 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Knight Facilities Management LLCcoreOthersPart of the connected Knight Organisation group of specialist companies. Knight FM Australia operates as part of this global network, combining international insight with deep local expertise.
• Campeyn GroupcoreOthersPart of the connected group of specialist companies alongside Knight FM LLC and Zancott Knight. Broaden capability, reach, and social impact across the Knight Organisation.
• Zancott KnightcoreOthersA Supply Nation Certified Indigenous business under the Knight Organisation umbrella. Committed to closing the economic gap for Aboriginal and Torres Strait Islander communities through employment, training, and enterprise. Joshua Purcell co-founded the Zancott Knight joint venture.

Scale indicators5 records

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• Sodexo Australia & New Zealand: Global FM, food services, and integrated workplace solutions provider operating across ANZ with similar vertical breadth (defence, health, education, corporate). A larger broad incumbent that competes for the same enterprise accounts as Knight FM.
• ISS A/S: Global integrated facility services leader with significant ANZ presence competing for enterprise outsourcing contracts. Comparable in integrated FM service scope; broader geographic reach gives it global account leverage that Knight FM lacks.
• JLL (Jones Lang LaSalle): Global real estate and integrated facilities management services firm offering managed services, engineering, and advisory across corporate real estate portfolios. A broad incumbent competitor with strong ANZ coverage.
• CBRE Group (Global Workplace Solutions): Global real estate and integrated facility management services provider with a sizable FM business serving enterprise clients worldwide. Competes at the upper end of the integrated FM market where Knight FM operates.
• Serco Group: International services company delivering facility management, operations, and maintenance across defence, justice, transport, and healthcare. Directly comparable to Knight FM's defence, justice, and government sector offerings and contract structures.
• Cushman & Wakefield (facilities management): Global commercial real estate services firm with integrated global facility management capabilities serving enterprise and government clients. Competes for large enterprise mandates including in ANZ and offers broader real estate strategy capabilities.

Direct peers

• Ventia (formerly Broadspectrum): ANZ-based infrastructure services and integrated FM provider operating across defence, utilities, transport, and government verticals. Direct competitor for large multi-year integrated facility contracts in the same geographies as Knight FM.
• Programmed (Persol Australia): Australian integrated facility services, maintenance, and workforce solutions provider serving industrial, resources, government, and commercial clients. Directly competes with Knight FM in ANZ on multi-sector outsourced services and trades-based maintenance.
• Downer Group: Australian-listed infrastructure and facilities services group with significant facility management, asset management, and maintenance operations across transport, defence, health, and industrial sectors. Highly comparable to Knight FM's cross-sector ANZ services portfolio.
• Spotless Group: One of the largest FM and outsourced services providers in Australia and New Zealand, offering integrated facility services, cleaning, catering, and asset management across the same commercial, government, defence, and resources verticals as Knight FM. The closest direct peer given overlapping ANZ footprint and integrated FM positioning.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Knight Facilities Management