BRAC IT Services
BRAC IT Services is a Bangladesh-based IT services firm and BRAC International subsidiary delivering application development, data and AI, and managed services to enterprise clients across financial services, education, non-profit, and emerging industries across South Asia, Africa, and the US.
- Company typePrivate
- Founded2003
- HeadquartersDhaka, Bangladesh
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What BRAC IT Services does
BRAC IT Services Limited is a private IT services firm headquartered in Dhaka, Bangladesh, operating since 2003 as the technology arm of BRAC International, one of the world's largest non-governmental development organizations. The company delivers application development, data services and AI, and managed services to enterprise clients across financial services, education, non-profit, and emerging industries, with a portfolio spanning BRAC Bank's agent banking platform serving 450,000+ unbanked customers, BRAC University's student lifecycle system for 20,000+ students, a digital field application serving nearly 2 million microfinance clients across Sub-Saharan Africa, a board-approved VAT compliance product (iVAT) used by 30+ enterprises, and an open-source SSO solution (SSO One) deployed across 26+ applications for a megacity utility.
The technology stack is anchored on Microsoft Azure (Databricks, Data Factory, Data Lake Storage Gen2), Power BI, Kubernetes/Docker, and CI/CD pipelines, supplemented by LLM-powered AI capabilities for the retail personalization suite, computer vision for virtual try-on, and NLP across 150 languages. Revenue is generated through project-based, time-and-materials, and fixed-price enterprise contracts, multi-year managed services retainers with SLAs, and subscription-based licensing for iVAT. The company holds ISO/IEC 27001:2022, ISO 9001:2015, and CMMI Dev Level 3 certifications, is preparing for CMMI Level 5, and operates offices in Dhaka and Richmond, Virginia (established July 2025). Customer concentration skews toward BRAC-affiliated entities, but the firm also serves Fortune-500 manufacturers, Xiaomi Bangladesh, and international microfinance institutions, with a stated Vision 2030 ambition to become a leading global IT services provider.
BRAC IT Services firmographics
Firmographics- Name
- BRAC IT Services
- Legal name
- BRAC IT Services Limited
- Website
- https://bracits.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- BRAC IT Services is a Bangladesh-based IT services firm and BRAC International subsidiary delivering application development, data and AI, and managed services to enterprise clients across financial services, education, non-profit, and emerging industries across South Asia, Africa, and the US.
- Ownership category
- akta.pro rank
BRAC IT Services industry classification
Industry- Product category
- Enterprise IT Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Software Publishers (513210), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industries
- ITSM Governance, Compliance & Audit Readiness (BPAEAJAM), Identity, Access Control & Device Authentication Infrastructure (SSO/Directory, NAC) (EDAEAHAG), Privacy, Consent & Data Protection Management (BPAEAPAF)
Keywords
Where BRAC IT Services is headquartered
LocationHeadquarters
- HQ city
- Dhaka
- HQ country
- Bangladesh
- HQ region
- Asia
Offices2 records
Markets served
BRAC IT Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Application Development & Custom Software: Custom software development and application modernization services for enterprise clients. Includes solutions for financial services, education, non-profit sectors. Revenue generated through project-based engagements, time and materials, or fixed-price contracts.
- Managed Services: Ongoing managed services including 24/7 monitoring, SLA-backed helpdesk, infrastructure management, and support. Delivered through dedicated augmentation or co-managed team models.
- Data Services & AI Solutions: Data engineering, analytics, AI-powered solutions including dashboards, ETL/ELT pipelines, data platform management on cloud infrastructure.
- Software Licensing (iVAT): Off-the-shelf VAT management software deployed for enterprise compliance. Quick deployment with configurations, training, and ongoing support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise custom engagements |
| Subscription | Annual | Managed services retainer |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
BRAC IT Services product offering
Product offeringCore offering
BRAC IT Services delivers custom enterprise software development, data engineering and AI solutions, and managed IT services to clients in financial services, education, non-profit, and emerging industries. The firm builds and supports domain-specific software products including the Digital Field Application for microfinance operations, BRAC University Connect for student lifecycle management, the Agent Banking Platform ecosystem, iVAT for Bangladesh VAT compliance, and SSO One for unified identity and access management.
Product overview
BRAC IT Services operates as an IT services company offering three core service lines: Application Development, Data Services and AI, and Managed Services. The product portfolio includes named solutions across financial services, education, non-profit, and emerging industries. Key products include SSO One (identity management), iVAT (VAT compliance), Digital Field Application/DFA with Mission Control (field operations for microfinance), BRAC University Connect (student lifecycle management), and the Agent Banking Platform ecosystem (monitoring dashboard, agent portal, e-learning, utility bill collection, outlet compliance checker). The company also delivers AI-powered solutions including retail personalization with intent search, AI shopping assistants, and virtual try-on capabilities. All solutions are delivered as professional services with managed services support rather than as self-serve SaaS products.
Differentiator
Problem solved
Functional benefit
Products and services
- Application Development Custom enterprise software development and application modernization services spanning web, mobile, and enterprise platforms, focused on digital transformation outcomes for organizations in financial services, education, non-profit, and emerging industries.
- Data Services and AI Data engineering, analytics, and AI-powered solutions including dashboards, ETL/ELT pipelines, data platform management on cloud infrastructure, and capabilities spanning predictive analytics, natural language processing, computer vision, and process automation.
- Managed Services Ongoing managed IT services including 24/7 monitoring, SLA-backed helpdesk, infrastructure management, staff augmentation, and business process outsourcing delivered through dedicated augmentation or co-managed team models.
- SSO One Open-source Single Sign-On solution supporting wide range of authentication protocols including SAML, OAuth, and token-based authentication. Designed for modern IT-enabled workplaces with 50,000+ user environments and custom adapters for legacy systems built on platforms like Oracle APEX and Forms.
- iVAT Board-approved VAT management software for enterprises in manufacturing, trading, and service industries in Bangladesh. Features API integrations, automated calculations, customizable reporting, audit tracking, MFA, SQL injection protection, JWT, session forgery prevention, and hybrid cloud/on-prem deployment capabilities. Trusted by over 30 businesses.
- Digital Field Application (DFA) Custom mobile and backend solution for microfinance field operations automating client onboarding, loan processing, disbursements, and group meeting coordination. Supports offline capability with encrypted local database, API-driven CBS-agnostic integration middleware, and serves nearly 2 million people (96% women) across Rwanda, Ghana, Liberia, Sierra Leone, and Tanzania with a $500M microloan portfolio.
- BRAC University Connect Dynamic cloud-hosted student lifecycle management platform replacing the legacy USIS at BRAC University. Handles course advising, admissions, scholarship management, payment processing, and academic operations for 20,000+ students, featuring an embedded Rule Engine for complex academic and financial logic including scholarships, course fees, installment payments, and diverse student categories.
- Agent Banking Platform Comprehensive ecosystem of digital platforms for agent banking operations including monitoring dashboard, agent portal, e-learning module, utility bill collection system, and outlet compliance checker. Manages 1,100+ outlets and 450,000+ unbanked customers across all 64 districts of Bangladesh, with 80% rural penetration.
- AI-Powered Retail Personalization Solution Multi-feature AI solution for e-commerce including LLM-powered intent-based product search with 150-language and voice command support, AI shopping assistant with natural language and toxicity-filtering capabilities, and virtual try-on with computer vision for realistic garment simulation. Supports 87,000+ artisans via deployment for a major retail client.
Quantifiable outcome
- 13 million unbanked people enabled to access financial services
- +8 more outcomes
Companies that use BRAC IT Services
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles4 records
BRAC IT Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability13 records
Feature5 records
BRAC IT Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Temenos (T24 Core Banking System)coreIntegration of Digital Field Application (DFA) with Temenos T24 Core Banking Solution for microfinance operations in Africa. API-driven middleware layer designed to be CBS-agnostic for flexible integration with different banking ecosystems.
Scale indicators15 records
Recent moves7 records
Expansion highlights6 records
BRAC IT Services competitors and assessment
Company assessmentDirect peers
- EPAM Systems: Global digital engineering and IT services firm with strong data/AI capability. Comparable to brac IT in the application development and data services pillars and in serving enterprise financial services and manufacturing clients.
- Persistent Systems: Mid-size IT services company with a similar blend of custom software development, data/analytics, and managed services. Comparable in scale and in serving BFSI and emerging-market clients.
- Globant: Global digital transformation and AI services firm with comparable service lines in application development, data/AI, and managed services. Similar enterprise GTM motion and overlap in financial services and retail verticals.
- Endava: Mid-tier IT services and digital transformation firm with comparable headcount (5,000+ globally) and similar custom application development, data engineering, and managed services mix. Comparable to brac IT in target verticals (financial services) and global delivery model.
- Thoughtworks: Mid-size digital transformation and custom software firm with comparable data engineering and AI capabilities. Similar in delivery model and enterprise client profile, with overlapping vertical expertise in financial services.
- Nagarro: Mid-tier digital engineering and IT services firm comparable in size and service mix (custom application development, data/AI, managed services). Overlaps with brac IT in serving financial services and global enterprise clients.
Broad incumbents
- Infosys: Global IT services giant with broad application development, data, and managed services portfolios. Competes with brac IT for the same enterprise buyers in financial services and emerging-market digital transformation engagements.
- Wipro: Global IT services incumbent competing for the same enterprise application development, data, and managed services contracts. Overlaps with brac IT in BFSI and emerging-market digital transformation opportunities.
- Genpact: Larger incumbent in business process and IT services with deep financial services focus. Comparable to brac IT in BFSI vertical depth, agent banking-adjacent operations, and managed services delivery model, but at materially greater scale.
Others
- Temenos: Core banking software vendor and active partner of brac IT (T24 integration in DFA). Adjacent ecosystem player whose banking platform is enabled by brac IT's integration layer for microfinance deployments.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
BRAC IT Services social profiles
Digital presenceBRAC IT Services compliance and trust
Trust signalCompliance5 records
BRAC IT Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
BRAC IT Services leadership team
Management profileNumber of profiles
Profiles8 records
BRAC IT Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BRAC IT Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BRAC IT Services
What does BRAC IT Services do?
BRAC IT Services delivers custom enterprise software development, data engineering and AI solutions, and managed IT services to clients in financial services, education, non-profit, and emerging industries. The firm builds and supports domain-specific software products including the Digital Field Application for microfinance operations, BRAC University Connect for student lifecycle management, the Agent Banking Platform ecosystem, iVAT for Bangladesh VAT compliance, and SSO One for unified identity and access management.
Is BRAC IT Services a public or private company?
BRAC IT Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was BRAC IT Services founded?
BRAC IT Services was founded in 2003. It employs 501 to 1,000 people.
Where is BRAC IT Services based?
BRAC IT Services is headquartered in Dhaka, Bangladesh, in the Asia region.
How does BRAC IT Services make money?
Four revenue lines are on record. Application Development & Custom Software is the primary driver. The others are managed Services, data Services & AI Solutions and software Licensing (iVAT).
Who are BRAC IT Services's main competitors?
Direct peers on record are EPAM Systems, Persistent Systems, Globant, Endava, Thoughtworks and Nagarro. Broad incumbents are Infosys, Wipro and Genpact. Temenos is listed as an others.
Does BRAC IT Services have an API?
No public API is recorded for BRAC IT Services.
What industry is BRAC IT Services in?
BRAC IT Services's product category is Enterprise IT Services. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of BPAEAJAM, ITSM Governance, Compliance & Audit Readiness. Its NAICS code is 541511 and its SIC code is 7371.