Macro-System

What Macro-System does

Macro-System Sp. z o.o. is a privately held Polish IT systems integrator founded in 1984 and headquartered in Warsaw, employing 51-100 engineers across two Warsaw offices (Gajdy 44 and Farbiarska 71A). The company designs, manufactures, implements, and maintains dedicated IT systems that combine proprietary software with custom-designed hardware, serving telecom operators, law enforcement and government agencies, uniformed services (military, police, special forces), and public transport operators in Poland and internationally.

The product portfolio is organized into three domains. In public transport IT, Macro-System supplies fare collection (ticket vending machines, gates, validators), real-time passenger information systems, video monitoring, passenger counting, advertising emission, and a central Vehicle Monitoring System (VMS) — deployed at scale on Warsaw Metro lines I and II. In government and security IT, the company is the principal Polish supplier of lawful interception systems compliant with ETSI/3GPP/CALEA and Polish HI1/HI2/HI3 interface specifications, plus telecommunications data retention, secure Android-based communication systems, OSINT (white internet intelligence), and digital forensics. In unmanned systems, the GNOM expendable fiber-optic-controlled ground robot is sold at $20,000 per unit to Polish armed forces, and the EU-funded Universal Land Carrier (UNL) is under development for medium-large multi-role ground robotics.

The business model is project-based and quote-driven: one-time hardware and software license sales for custom IT systems, unit hardware sales for unmanned ground vehicles, and recurring professional services and training in lawful interception, internet communication analysis, and cybersecurity. Go-to-market is direct enterprise field sales into regulated government buyers, supplemented by EU/NCBR non-dilutive R&D grants. The company holds ABW or SKW accreditation for processing classified information, which underpins its position in the Polish lawful-interception and defense markets.

Name

Macro-System

Legal name

MACRO-SYSTEM Sp. z o.o.

Website

https://macrosystem.pl

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

51–100 employees

Short description

Macro-System is a Warsaw-based Polish IT integrator (founded 1984, 51-100 staff) that designs, builds, and maintains dedicated hardware-plus-software systems for telecom operators, law enforcement, military, and public transport operators, with anchor deployments including Warsaw Metro fare collection and the GNOM expendable ground robot sold to Polish armed forces.

Ownership category

akta.pro rank

Product category

Dedicated IT Systems for Telecom, Government, Defense and Public Transport

NAICS

Computer Systems Design and Related Services (54151), Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118), Other Communications Equipment Manufacturing (334290)

SIC

Services-Computer Integrated Systems Design (7373), Computer Peripheral Equipment, Nec (3577)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

akta.pro secondary industries

Toll Plaza / Lane Equipment & Field Systems (Gantry, Sensors, Cameras, AVC) (TLAJABAH), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

Keywords

• Lawful interception systems
• Unmanned ground vehicles
• Public transport IT systems
• Secure communications
• Telecom data retention

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Custom IT Systems and Hardware: Design, manufacturing, implementation and maintenance of dedicated IT systems including hardware and proprietary software for telecom operators, government agencies, and public transport operators.
2. Unmanned Ground Vehicles: Sale of expendable ground robots (GNOM) at $20,000 per unit to military and special forces customers.
3. Professional Services and Training: Consulting services and training in lawful interception, internet communication analysis, and cybersecurity for telecom operators, law enforcement, and judicial representatives.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Macro-System designs, manufactures, implements and maintains dedicated IT systems combining proprietary hardware and custom software for telecom operators, government agencies, law enforcement, uniformed services, and public transport operators. Its portfolio spans lawful interception, telecommunications data retention, internet communication analysis, OSINT, secure communications (hardened Android smartphones), digital forensics, fare collection, passenger information, vehicle monitoring, and unmanned ground vehicles such as the GNOM expendable robot and the UNL universal land carrier.

Product overview

Macro-System is a Polish IT company operating since 1984 that designs, manufactures, implements, and maintains dedicated IT systems combining both hardware and custom software. The product portfolio spans three main domains: (1) Transportation/Public Transport Systems including VMS (Vehicle Monitoring System), Passenger Information System, Advertising Content Emission, Video Monitoring, Fare Collection (ticket machines and validators), and Passenger Counting - all integrated through the VMS platform; (2) Government/Security Systems including Lawful Interception (LI), Telecommunications Data Retention, Secure Communication (hardened smartphones with management system), Digital Forensics, and White Internet Intelligence (OSINT); (3) Unmanned Systems including the GNOM expendable ground robot sold to Polish armed forces and the UNL (Universal Mobile Land Carrier) multi-functional robotic ground vehicle developed with EU funding.

Differentiator

Problem solved

Functional benefit

Products and services

• GNOM Expendable Ground Robot Loitering munition adapted for ground operations: a 15-pound expendable remotely controlled ground robot with fiber-optic control, ~550 yard range, 50 mph top speed, and 6–7 hour loiter time, designed for military and special forces operations in environments where aerial drones may not be viable.
• Universal Land Carrier (UNL / Uniwersalny Nośnik Lądowy) Universal Mobile Land Carrier (UMV) — a multifunctional robotic ground vehicle in the medium-large weight segment with innovative interchangeable bodywork, payload capacity, trailer towing, controlled emergency power, higher maximum speed, and beyond-line-of-sight operation for civilian protection, rescue, police, and military use.
• Lawful Interception Systems (Uprawniona kontrola komunikacji elektronicznej) Systems for authorized interception of phone and internet communication with advanced analysis functions and evidence collection for telecom operators, Law Enforcement Agencies and intelligence services (LEMF).
• Internet Communication Analysis (Analiza komunikacji internetowej) Solutions for capturing, decoding, and analyzing internet communication content and device activity, including IP probes, decoders, and analytical software developed continuously for nearly 20 years for law enforcement and intelligence customers.
• Telecommunications Data Retention Systems Systems enabling data acquisition from telecom operator networks and integration with data retention systems for compliance with telecommunications law data retention obligations.
• Secure Communication Systems (Bezpieczna łączność) End-to-end secure communication systems for government and enterprise, including hardened Android OS smartphones with secure communication application and centralized management system for device updates.
• OSINT — White Internet Intelligence (Biały wywiad internetowy) Automated internet monitoring and search system for professional intelligence teams, supporting continuous monitoring of internet sources, information retrieval, material preservation, and analytical work with collaborative electronic files and limited-access shared databases.
• Digital Forensics Solutions (Informatyka śledcza) Comprehensive solutions enabling collection and securing of electronic evidence from complex IT systems and end-user devices for law enforcement, judicial representatives, and corporate clients.
• Fare Collection System (System Poboru Opłat) Complete fare collection systems including ticket vending machines, gates, and validators for metro and public transport, supporting cash, debit/credit cards, contactless payments, and city cards, integrated with a central fare management system.
• Vehicle Monitoring System (VMS) Central monitoring system for vehicles and onboard devices, enabling real-time monitoring of vehicle location, parameters (speed, course, connectivity, temperature), and device status including LED/LCD displays, passenger sensors, validators, ticket machines, driver consoles, and CCTV.
• Custom Dedicated Hardware Solutions (Rozwiązania dedykowane) Custom-designed hardware for telecom operators and government customers including SS7 signaling converters, ATM STM-1/STM-4 capture cards, E1 capture cards, mediation devices, specialized proxy devices, and bespoke information systems.
• Advisory and Training Services (Doradztwo i szkolenia) Consulting and training services in lawful interception, internet communication interception and analysis, LI interface construction, and cybersecurity, delivered to telecom operators, uniformed services, and judicial authorities.

Quantifiable outcome

• Complete fare collection systems for metro lines I and II in Warsaw metro
• +1 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• NICE Systems: Provider of lawful interception, investigative, and cybersecurity analytics for telecom carriers and security agencies, overlapping Macro-System's LI, OSINT, and digital forensics offerings.
• Comarch: Polish-headquartered IT services and software vendor with telecom (OSS/BSS) and public-sector solutions that overlap Macro-System's telecom LI/data retention and government systems work.
• Teledyne FLIR Defense: Supplier of unmanned ground vehicles (PackBot, SUGV, Black Hornet) to NATO militaries, comparable in unmanned ground robotics capability to Macro-System's GNOM expendable robot and UNL UGV program.
• QinetiQ: Defense technology company with a substantial UGV and robotics portfolio (e.g. Talon, MAARS), representing the larger-scale Western competitor Macro-System's GNOM/UNL products aim to address in NATO procurements.
• Asseco Poland: Poland's largest IT systems integrator with deep public-sector, defense, and telecom relationships, comparable in offering custom enterprise and government IT systems at national scale.
• Cubic Transportation Systems: Global leader in transit fare collection (including the London Oyster and major US systems), broadly comparable to Macro-System's ticket vending machines, validators, gates, and central fare management systems for Warsaw Metro.
• Thales Transport & Security: Global incumbent in transit ticketing, fare collection, border security, and government IT; competes with Macro-System across both transport and defense/security verticals at much larger scale.

Direct peers

• Utimaco: Specialist in lawful interception, data retention, and cybersecurity platforms for telecom operators and governments in Europe, with overlapping LI/DR technology and customer base to Macro-System.
• INIT AG: Specialist in public transport IT (planning, dispatching, ticketing, passenger information, fleet management), directly comparable to Macro-System's VMS, PIS, and fare collection portfolio for bus, rail, and metro.
• Verint Systems: Major vendor of lawful interception, communications intelligence, and compliance solutions to telecom operators and law enforcement, directly comparable to Macro-System's LI, data retention, and internet communication analysis suite.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@macro-system
• LinkedInlinkedin.com/company/macro-system

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Macro-System