Name

Missoula Aging Services

Legal name

Missoula Aging Services

Website

https://missoulaagingservices.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Aging Services and Senior Support

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Family Caregiver Coaching, Education & Support (HSABAIAI), Caregiver Support & Education Programs (Center-Based) (HSABANAN), Memory Care Respite (Short-Term) (HSABAEAD), Adult Day Respite Programs (Daytime Relief) (HLADAKAC)

Keywords

• Aging services
• Senior care
• Caregiver support
• Meal delivery
• Medicare counseling

Headquarters

HQ city

Missoula

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others

Revenue model

1. Donations and Fundraising: Missoula Aging Services relies on charitable donations from community members, annual fundraising campaigns such as March for Meals and the Wear It Again Jewelry Sale, and monthly giving programs to support program operations.
2. Government Grants and Contracts: Federal and state funding through programs such as the Older Americans Act, Medicaid waivers, and other aging services contracts to support core service delivery including Meals on Wheels and caregiver support.
3. County Levy Funding: Missoula County voter-approved levy providing stable local funding for aging services. Funding has historically remained flat for 15 years without keeping pace with growing demand.
4. Service Fees (Minimal): Some programs offer optional fee-based participation (e.g., New to Medicare Workshop fee tickets) while maintaining no-cost options for Montana residents who need them. Most direct services are free to clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Missoula Aging Services is a 501(c)(3) nonprofit organization that delivers a comprehensive suite of aging and caregiver support services to older adults and their families in Missoula County and Ravalli County, Montana. Its core offerings include home-delivered meals (Meals on Wheels), personalized care management, family caregiver support, SHIP-certified Medicare/Medicaid counseling, dementia and memory care resources, elder rights advocacy, transportation assistance, housing support, and evidence-based educational workshops. Services are provided primarily at no cost through a Resource Center, phone support, virtual platforms, home visits, and a network of community partnerships.

Product overview

Missoula Aging Services offers a comprehensive suite of aging and caregiver support services for older adults in Missoula County. The organization provides core services including Meals on Wheels and Community Lunches for nutrition, Care Management for personalized support planning, and Family Caregiver Support programs. Additional services span Medicare/Medicaid assistance, dementia resources including Memory Loss Conversations and Dementia Friendly Missoula, housing assistance, transportation, elder rights advocacy through the Long-term Care Ombudsman program, and financial assistance including money management. Social connection programs include Missoula Villages neighbor network and Memory Loss Conversations support groups. Tech support is offered through Tech Café sessions. Educational programming includes New to Medicare Workshops, Powerful Tools for Caregivers, and A Matter of Balance falls prevention classes.

Differentiator

Problem solved

Functional benefit

Products and services

• Meals on Wheels Home-delivered meals and regular safety checks for homebound adults in Missoula County, including Missoula, Lolo, Seeley Lake, and surrounding areas, to support independent living. Delivered by approximately 70 volunteer drivers.
• Community Lunches Meals offered at locations throughout Missoula County, including the Missoula Senior Center and community sites in Bonner, Lolo, and Seeley Lake, for older adults seeking congregate dining and social connection.
• Care Management Comprehensive client-centered support including in-depth assessment, personalized care plan development, medical appointment coordination, and ongoing safety monitoring for older adults and caregivers. Accessible via healthcare provider referrals and direct contact.
• Family Caregiver Support Program helping caregivers prioritize wellness while balancing the challenges and responsibilities of caregiving for family members due to chronic illness or dementia, including respite services, support groups, education, and stress management resources.
• In-Home Support Services Regular caregiving help with daily household tasks, providing family caregivers time to care for their own needs while ensuring older adults receive in-home assistance.
• Memory Care Support Services Services for people experiencing memory loss in Missoula and Ravalli counties to continue living at home, including the Dementia Friendly Missoula initiative, support groups, and caregiver resources.
• Medicare & Medicaid Assistance Help understanding Medicare and Medicaid options to ensure affordable plan selection, offered as the designated local State Health Insurance Assistance Program (SHIP) providing unbiased counseling in the region.
• Money Management Program Program designed to aid seniors and at-risk adults who have difficulty managing personal financial affairs.
• Financial Assistance Programs helping save money on medical expenses, reduce insurance costs, or access assistance with caregiving services for those with limited income.
• Will Planning Support Partnership with FreeWill online platform enabling users to complete wills in 20 minutes at no cost for will planning support.
• Long-term Care Ombudsman Program advocating for the legal rights of residents of assisted living and long-term care communities.
• Adult Protective Services Partnership with Adult Protective Services providing guidance on immediate steps when an older adult is being harmed or neglected.
• Senior Medicare Patrol Statewide program helping Medicare recipients prevent fraud, correct billing errors, and take charge of their medical bills.
• Transportation Services Transportation assistance for individuals unable to drive in Missoula and Ravalli Counties, including Mountain Line zero-fare service and ADA paratransit options, with buses equipped with lifts/ramps for passengers with mobility limitations.
• Housing Assistance Support for finding affordable housing and continuing independent living at home, including information on assisted living options.
• Missoula Villages Neighbor-driven grassroots network keeping older Missoula County residents connected through volunteer exchange and social activities.
• Tech Café Monthly technology assistance program helping older adults with phones, tablets, and laptops. Offered first Monday of each month with volunteer tech support.
• Memory Loss Conversations Informal social group held on Thursdays for those adjusting to memory loss or dementia, providing a safe space for support and conversation.
• Virtual Caregiver Support Group Free virtual support group on second Monday (4-5pm) and third Tuesday (1-2pm) for family caregivers to share experiences and strategies.
• In-Person Caregiver Support Group Monthly in-person support group on fourth Wednesday (2-3pm) for caregivers to share experiences and practical strategies.
• New to Medicare Workshop 90-minute workshop covering Medicare enrollment dates, prescription drug savings, and plan selection between Medicare A, B, D, Supplements, and Advantage Plans. Available monthly in-person and virtually with a choose-what-you-pay model.
• Powerful Tools for Caregivers Evidence-based six-session class series helping family caregivers manage stress and take better care of themselves while caregiving.
• A Matter of Balance Falls prevention class reducing fear of falls while increasing safety and activity levels for older adults.
• Connections Newsletter Quarterly newsletter keeping community members informed about MAS news, events, and resources. Available in print and email.
• Veteran Directed Care Program Program providing self-managed caregiver services for eligible veterans, enabling them to direct their own in-home care.

Quantifiable outcome

• Over $130,000 raised during March for Meals campaign
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Six partnerships are on record, tiered minor and core.

• First Security BankminorGTM or Marketing Partner · 17 June 2026Partnership for Tech Café and Fraud Clinic at First Security Bank's 1704 Dearborn location. Volunteers from First Security provide fraud prevention tips alongside MAS tech help services for older adults. No registration required for this community outreach event.
• Seeley Lake Senior CentercoreStrategic or Co-development PartnerPartnership to deliver Meals on Wheels services to older adults and people with disabilities in Seeley Lake and Condon. Extends MAS meal delivery reach into more rural areas of Missoula County.
• University of Montana Skaggs School of PharmacycoreStrategic or Co-development PartnerPartnership for Medication Review appointments offered during Medicare open enrollment. Pharmacists provide medication reviews while MAS provides venue and coordination for seniors.
• Mountain LinecoreStrategic or Co-development PartnerTransportation partnership providing zero-fare service to all Missoula residents, including ADA paratransit and Shuttle Van services. Buses equipped with lifts/ramps for passengers with mobility limitations.
• Missoula Parks and RecreationminorStrategic or Co-development PartnerJoint programming for older adults including Mindful Saunters, SAIL (Stay Active & Independent for Life), Generations in Motion, Tai Chi for Arthritis and Falls Prevention, and Museum Movers.
• MSU ExtensionminorStrategic or Co-development PartnerMSU Extension educator Kelly Moore leads cooking classes for Missoula Villages at the Honeyberry Culinary Classroom at the Fairgrounds Butterfly House Complex.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• AARP: Largest national organization representing adults 50+, with state offices in Montana and overlapping priorities on Medicare advocacy, caregiving, and fraud prevention. Comparable as a broad incumbent operating in the same policy and caregiver support space, though at a national scale.
• USAging (formerly n4a): National membership and advocacy organization representing the network of Area Agencies on Aging and Title VI Native American aging programs. Comparable because it shapes the policy, training, and funding environment in which MAS operates, even though it does not deliver direct services to the same local clients.
• Meals on Wheels America: National umbrella organization supporting thousands of local Meals on Wheels programs, including the Missoula program. Comparable as the broader incumbent setting standards, branding, and federal funding advocacy for the core nutrition service MAS provides to homebound seniors.
• National Council on Aging (NCOA): National nonprofit focused on improving the lives of older adults through advocacy, benefits access, and evidence-based programs. Comparable because NCOA curates many of the same program models (falls prevention, Medicare benefits access, caregiver education) that MAS delivers locally.
• LeadingAge: National association of nonprofit aging services providers spanning the full continuum of senior housing and care. Comparable as a broad incumbent setting standards and advocacy in the senior services ecosystem in which MAS's Housing Assistance and Long-term Care Ombudsman programs operate.

Direct peers

• Pikes Peak Area Agency on Aging: Mid-sized Area Agency on Aging serving Colorado's Pikes Peak region with a comparable mix of Meals on Wheels, care management, caregiver support, and Medicare counseling. Comparable as a peer AAA at similar scale and program breadth to MAS, despite serving a different geographic market.
• Western Montana Area VI Agency on Aging: Adjacent Area Agency on Aging serving western Montana counties with the same mix of caregiver support, congregate and home-delivered meals, and SHIP-style Medicare counseling. Operates an almost identical service portfolio and funding model in a directly comparable regulatory and demographic context, making it the closest functional peer to MAS.
• Family Caregiver Alliance (FCA) / National Center on Caregiving: National nonprofit providing caregiver support, education, and policy advocacy directly comparable to MAS's Family Caregiver Support Program and Powerful Tools for Caregivers classes. Operates at national scale but addresses the same caregiver segment with overlapping service models.

Emerging players

• Alzheimer's Association: National nonprofit delivering dementia-specific education, support groups, and care consultation that overlaps with MAS's Memory Care Support Services and Dementia Friendly Missoula initiative. Comparable as a partial-overlap peer specifically within MAS's dementia service line, where MAS operates more locally and the Association operates more nationally.

Regional players

• Living Independently for Today (LIFT) - Mountain Home Montana: Missoula-based nonprofit providing housing and support services for low-income seniors and people with disabilities. Comparable as a regional peer addressing overlapping populations (older adults needing housing assistance, transportation, and daily living support) in the same local market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/MslaAgingServices
• Facebookfacebook.com/MissoulaAgingServices
• Instagraminstagram.com/missoulaagingservices/?hl=en
• Xx.com/mslaagingserv
• LinkedInlinkedin.com/company/missoula-aging-services

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Missoula Aging Services