Impact Performance

What Impact Performance does

Impact Performance Group (IPG) is a privately held, founder- and family-led enterprise training consultancy founded in 1999 and headquartered in Wellesley Hills, Massachusetts. The company designs, customizes, and delivers training programs across five solution areas — Sales, Service, Leadership & Coaching, Team Building, and Change Management — supplemented by offerings in facilitation skills, strengths-based coaching, resilience, and strategic planning. Its flagship differentiator is EQSKILLS®, a registered trademarked framework that integrates emotional intelligence, positive psychology, and Appreciative Inquiry into communication and relationship-management training. Programs are delivered in-person or virtually and are tailored to each client's industry scenarios, with the company citing 500+ programs developed and delivered and 300,000+ people trained across more than 16 countries.

The company's go-to-market is exclusively direct enterprise field sales, with no channel partners or resellers; the team engages prospects through consultation, blog content, webinars, and an email newsletter, then develops custom proposals. IPG operates on professional-services economics, with multi-year contracts and engagement-based pricing (no publicly disclosed rates). Its customer base skews heavily toward financial services and banking — Charles Schwab, TD Bank, Zions Bancorp, Santander, Sun Life, Bank of New York, Regions, Needham Bank, Cambridge Savings — with additional named enterprise clients in healthcare (UnitedHealthcare), retail/wholesale (BJ's Wholesale Club), and technology (Fujifilm). Delivery is executed by a bench of senior facilitators and coaches whose resumes include SVP- and VP-level operating roles at Fidelity Investments, Charles Schwab, ACCO Brands, Office Depot, Columbia Management, and Unilever, lending domain credibility that underpins the firm's talent moat.

IPG has no outside funding, no subsidiaries, no M&A history, and is governed by the Corcoran family — Joseph Corcoran (President and founder), Elizabeth Corcoran (SVP Design & Research), and three Corcoran family members in Director-level project, client-relations, and IT roles. The firm was recognized by Training Industry as a Top Provider of Leadership Training in 2024. Technology footprint is limited to a Squarespace-hosted website, blog, and webinar delivery infrastructure; no AI/ML, API, or software product capabilities are disclosed.

Name

Impact Performance

Legal name

Impact Performance Group, Inc.

Website

https://impactpg.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Impact Performance Group is a privately held, founder-led enterprise training consultancy founded in 1999 that designs and delivers customized sales, service, leadership, coaching, team-building, and change-management programs, anchored by its trademarked EQSKILLS® emotional-intelligence framework, primarily serving financial-services and other enterprise clients.

Ownership category

akta.pro rank

Product category

Corporate Training Services

NAICS

Professional and Management Development Training (611430), Professional and Management Development Training (61143), Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742), Services-Management Services (8741)

akta.pro primary industry

Strategy, Decision-Making & Business Acumen Coaching (EDABANAH)

akta.pro secondary industries

Leadership & People Skills (Influence, Managing Up, Supervisory Readiness) (EDAAAKAI), Emotional Intelligence (EQ) & Self-Awareness (EDABAMAD), Leadership Assessment, 360 Feedback & Development Planning (EDABAAAK), Stakeholder, Communication & Change Management (EDABAHAF)

Keywords

• Corporate training services
• Sales training programs
• Leadership development
• Executive coaching
• Customized learning solutions

Headquarters

HQ city

Wellesley Hills

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Customized Training Programs: IPG generates revenue through the design, development, and delivery of customized training programs for enterprise clients. Programs cover sales, service, leadership & coaching, team building, and change management. Solutions are available in-person or virtual, with ongoing coaching and reinforcement services.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Impact Performance Group designs, develops, and delivers customized corporate training programs covering sales, service, leadership and coaching, team building, and change management. Programs leverage a proprietary EQSKILLS® emotional intelligence framework and are delivered in-person or virtually with reinforcement tools, serving enterprise clients across financial services, healthcare, manufacturing, and retail.

Product overview

Impact Performance Group offers a comprehensive suite of customized training and development solutions organized into five core solution areas: Sales, Service, Leadership & Coaching, Team Building, and Change Management, plus additional offerings. The company's flagship trademarked product is EQSKILLS Communication Tools, which develops emotional intelligence for workplace success. Sales solutions include Consultative Selling Skills, High Impact Presentation Skills, High Performance Prospecting Skills, and High Performance Negotiating Skills. Service solutions include Consultative Service Skills and Foundations of Customer Service. Leadership & Coaching offerings include High Performance Coaching, Advanced Coaching Strategies, and Maximizing Engagement & Productivity. Team Building programs include Building Team Collaboration and Driving Team Collaboration. Change Management solutions include Thrive Through Change and Lead Through Change. Additional offerings include High Performance Facilitation Skills, Strengths Assessment & 1:1 Coaching, Cultivating Resilience, Cultivating Resilience 2.0, SOAR Strategic Planning Skills, and Creating High Quality Connections. The company also offers webinars covering coaching, resilience, and connection topics. Solutions are available for in-person or virtual learning delivery.

Differentiator

Problem solved

Functional benefit

Brands

• EQSKILLS®: A trademarked solution by Impact Performance Group for developing emotional intelligence communication tools.

Products and services

• Sales Training Solutions Customized sales training programs for enterprise sales professionals, including Consultative Selling Skills, High Impact Presentation Skills, High Performance Prospecting Skills, and High Performance Negotiating Skills. Delivered in-person or virtually and aligned to client-specific scenarios for financial services, healthcare, manufacturing, and retail clients.
• Service Training Solutions Customized service training programs equipping service professionals with skills to resolve problems and offer client-focused solutions, including Consultative Service Skills and Foundations of Customer Service. Designed to retain clients, strengthen reputation, and differentiate from competition.
• Leadership & Coaching Solutions Customized leadership and coaching programs for managers, including High Performance Coaching, Advanced Coaching Strategies, and Maximizing Engagement & Productivity. Includes virtual coaching techniques and is designed to build emotionally intelligent leaders.
• Team Building Solutions Customized team building programs for teams striving to achieve peak performance, including Building Team Collaboration and the follow-on Driving Team Collaboration. Designed to enhance communication, collaboration, and creative problem-solving.
• Change Management Solutions Customized change management programs including Thrive Through Change (for team members and managers) and Lead Through Change (for leaders), equipping employees and managers to navigate stages and emotions of organizational change.
• EQSKILLS® Communication Tools Trademarked framework by Impact Performance Group for developing emotional intelligence through communication tools, designed to increase self-awareness and self-management, build social awareness, strengthen essential communication skills, and enhance emotional intelligence for better workplace relationships.
• Additional Professional Development Solutions Other customized programs including High Performance Facilitation Skills, Strengths Assessment & 1:1 Coaching, Cultivating Resilience, Cultivating Resilience 2.0, SOAR: Strategic Planning Skills, and Creating High Quality Connections.
• Webinars (Coaching Virtually, Strengthening Resilience, Connecting Effectively) Series of webinars covering latest strategies for maintaining team member engagement, morale, and productivity, used as a client acquisition and thought leadership channel.

Quantifiable outcome

• Cross sell ratios nearly doubled at Zions Bancorp in just a few months
• +5 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• DDI (Development Dimensions International): Specialist in leadership development and assessment with deep customization for enterprise clients — directly comparable to IPG's leadership, coaching, and change-management practice areas.
• Dale Carnegie Training: Long-established provider of sales, leadership, and interpersonal-skills training with customized enterprise programs — comparable curriculum, customer base, and blended in-person/virtual delivery model.
• BTS: Strategy-focused consulting and experiential learning firm that designs customized sales, leadership, and change-management simulations for global enterprises — closely comparable bespoke, outcome-driven model and Fortune 500 client base.
• Richardson Sales Performance: Specialist in customized sales training, sales coaching, and sales management programs for B2B and financial-services enterprises — directly comparable to IPG's sales solutions and financial-services vertical focus.
• Sandler Training: Global sales training franchise specializing in consultative selling, prospecting, and customer relationships — directly overlaps with IPG's sales training offerings (Consultative Selling, High Performance Prospecting, High Performance Negotiating) for enterprise and SMB clients.
• FranklinCovey: Large enterprise training and leadership development firm offering customized leadership, sales, and execution programs (e.g., The 7 Habits, Leading at the Speed of Trust) to enterprise clients — directly comparable product portfolio, customer base, and delivery model to IPG.
• Center for Creative Leadership: Research-driven provider of executive coaching, leadership development, and 360 feedback — closely comparable to IPG's High Performance Coaching and leadership solutions, with overlapping research-based methodology and enterprise client base.

Broad incumbents

• GP Strategies: Larger, publicly-traded performance-improvement company offering customized sales, leadership, and technical training to global enterprises — broader portfolio and scale than IPG but overlapping enterprise training categories and delivery modes.
• Korn Ferry: Global organizational consulting firm with a sizable Leadership & Professional Development practice offering executive coaching and enterprise learning — broader service portfolio but overlapping enterprise leadership/coaching offerings.

Emerging players

• TalentSmartEQ (now part of Crucial Learning): Provider of emotional intelligence-based training and assessments for the workplace — comparable in its EI-centered methodology to IPG's EQSKILLS® framework, though typically delivered via scalable digital training rather than bespoke facilitation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Impact Performance