St. Joseph's Hospice

What St. Joseph's Hospice does

St. Joseph's Hospice is a registered UK charity (Charity Number 1090151), operating since 1974 from a 12-acre woodland site in Thornton, Merseyside, providing palliative and end-of-life nursing care to patients with life-limiting conditions across Sefton, Liverpool, and West Lancashire. The hospice cares for approximately 200 patients and over 500 family members annually, delivering 24/7 clinical care, symptom management, bereavement support, and family accommodation within a home-from-home environment. Care is provided free of charge to patients, with services funded through a diversified income model rather than fees.

The organisation operates an integrated fundraising and retail portfolio to underwrite its £4m+ annual operating cost. Revenue is generated through individual donations (including text-to-donate and Gift Aid), a weekly hospice lottery at £2 per entry with a £1,000 jackpot, 10 charity shops across Merseyside plus the St Jo Retro e-commerce brand on eBay, Depop, and Vinted, and a network of 20+ charitable trust and foundation grants supplemented by corporate partnerships (notably Sky) and legacy giving. Auxiliary services include free furniture collection, paid house clearance, and in-memory giving products (Tree Adoption, Pool of Remembrance, Virtual Christmas Tree).

Operationally, the hospice runs a paid staff complement of 51–100 supported by 200+ volunteers across clinical, retail, fundraising, and administrative roles. Governance sits with a board of trustees chaired by David Bricknell, with executive leadership from Chief Executive Mike Parr, Operations Director Beverley Cannon, and Clinical Director Clare Waller. The hospice's primary recent capital action was a £200,000 grant from the UK Department of Health and Social Care in 2024, directed at upgrading the 100-year-old original hospice building, energy efficiency, and patient/family facilities. Technology deployment is limited to clinical care systems and a virtual reality headset programme for patient wellbeing; there is no disclosed AI or machine learning capability.

Name

St. Joseph's Hospice

Legal name

St. Joseph's Hospice

Website

https://stjhospice.org.uk

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

51–100 employees

Short description

St. Joseph's Hospice is a registered UK charity operating since 1974 in Thornton, Merseyside, providing free palliative and end-of-life nursing care to approximately 200 patients and over 500 family members annually across Sefton, Liverpool, and West Lancashire.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Voluntary Health Organizations (813212)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC)

akta.pro secondary industry

Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Palliative care services
• Hospice end-of-life care
• Charity retail shops
• Community hospice fundraising
• Bereavement family support

Headquarters

HQ city

Liverpool

HQ country

United Kingdom

HQ region

Europe

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Charitable Donations: Individual donations from supporters, including one-time and regular giving campaigns. Text-to-donate service available (£10 maximum via text). Gift Aid scheme for UK taxpayers.
2. Hospice Lottery: Weekly lottery with £2 per week participation, chance to win £1,000 jackpot plus other cash prizes from £1,500 weekly prize fund. Single tickets available in shops. Gift subscriptions available.
3. Charity Retail Shops: Network of 10 charity shops across Merseyside selling donated goods. E-commerce via eBay, Depop, and Vinted (St Jo Retro). Furniture collection and house clearance services. Shops raise over £100k annually.
4. Trust and Foundation Grants: Grants from charitable trusts and foundations for core funding, capital projects, equipment, staff training, and development. Includes support from Mason Bibby, Albert Hunt Trust, Steve Morgan Foundation, National Lottery, and others.
5. Corporate Partnerships: Corporate sponsorships of events, Charity of the Year partnerships, employee fundraising programs, and volunteer days. Includes sponsorship packages and CSR collaboration opportunities.
6. Legacies and Bequests: Gifts left in Wills, with guidance that even 1% of an estate can make significant impact. Promotes legacy giving as way to secure future hospice care.
7. Community Fundraising: Community groups, schools, workplaces organizing events like coffee mornings, jumble sales, sponsored walks. Collection boxes in venues. Street collections. Corporate team building events.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

St. Joseph's Hospice provides free palliative and end-of-life nursing care for patients with life-limiting conditions, along with emotional and bereavement support for their families and carers, at its Thornton, Merseyside facility set within 12 acres of woodland gardens. It is funded by an integrated portfolio of charitable activities including a network of around 10 charity shops across Merseyside, a weekly hospice lottery, fundraising events, corporate partnerships, in-memory giving programmes, trust and foundation grants, and legacy gifts.

Product overview

St. Joseph's Hospice operates as a hospice care charity offering a unified set of services centered on palliative and end of life care. The organization supports its core care mission through an integrated portfolio of fundraising products (lottery, events, corporate programs, in-memory services) and retail operations (11 charity shops plus online St Jo Retro e-commerce on eBay/Depop/Vinted). Additional services include free furniture collection, professional house clearance, and digital memorial offerings. All revenue-generating activities directly fund the hospice's nursing care for approximately 200 patients annually from Sefton, Liverpool, and West Lancashire.

Differentiator

Problem solved

Functional benefit

Products and services

• Palliative and End of Life Care

Quantifiable outcome

• Cares for around 200 patients annually
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• SkyminorGTM or Marketing Partner · 1 January 2025Sky TV engineers from Liverpool participated in corporate volunteer day, supporting grounds maintenance, community outreach, and fundraising activities. 15 engineers volunteered their time.
• Scouse Way of Life CakesminorGTM or Marketing PartnerLocal business judging St Joseph's Bake Off competition at Summer Garden Party event.
• Barrington's Funeral DirectorsminorStrategic or Co-development PartnerSponsor of Light up a Life 2025 celebration event.

Scale indicators8 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Marie Curie: Marie Curie is the UK's largest charitable provider of hospice and end-of-life care, operating nine hospices and a national nursing service. It is a directly comparable hospice charity sharing St. Joseph's core mission of palliative care delivery, fundraising model, volunteer-driven operations, and reliance on donations and retail income.
• Sue Ryder: Sue Ryder is a UK charity providing hospice and neurological care through a network of hospices and care centres. It shares St. Joseph's hospice care mission, charity retail network, lottery and fundraising operations, and reliance on volunteers and donations to deliver palliative services across multiple regions.

Others

• Mind (UK Mental Health Charity): Mind is a major UK mental health charity providing support services, information, and advocacy. While focused on mental rather than end-of-life care, it operates with a comparable nonprofit model of donations, fundraising events, and local supporter engagement relevant to St. Joseph's community fundraising approach.
• Cancer Research UK: Cancer Research UK is the UK's largest cancer charity, funding research and providing information. It overlaps with St. Joseph's through its connection to cancer patient populations and large-scale fundraising operations, providing a benchmark for UK charity retail and donation income models.
• British Heart Foundation: British Heart Foundation operates one of the UK's largest charity retail networks (over 700 shops) alongside research funding and patient support. While not a hospice, it offers a useful comparison for charity shop operational scale, donation logistics, and retail income generation relevant to St. Joseph's 11-shop network.

Broad incumbents

• Macmillan Cancer Support: Macmillan Cancer Support is one of the UK's largest cancer charities, providing nursing, information, and financial support to people affected by cancer, including palliative care. While not a hospice operator, it overlaps significantly with St. Joseph's patient population, fundraising channels (lottery, retail, donations), and partnership relationships.
• Hospice UK: Hospice UK is the national charity for hospice care in the UK, representing over 200 hospices and advocating for the sector. As the umbrella body, it influences funding policy (including the £100m government capital program), shares best practices, and shapes the regulatory environment in which St. Joseph's operates.

Regional players

• Queenscourt Hospice: Queenscourt Hospice is an independent hospice in Southport, Merseyside serving Southport, Formby, and West Lancashire. It is a regional peer providing similar palliative and end-of-life care services in an overlapping catchment area, and competes directly for donations, volunteers, and trust funding in the same geographic market.
• Willowbrook Hospice: Willowbrook Hospice is a registered charity hospice in St Helens, Merseyside serving the local community with palliative and end-of-life care. It operates with a similar model to St. Joseph's, including charity shops, fundraising events, and volunteer support, and competes in the broader Merseyside hospice market.

Emerging players

• Claire House Children's Hospice: Claire House is a Merseyside-based children's hospice providing palliative care for seriously and terminally ill children and support for families. It shares St. Joseph's geographic market, charity shop presence, and volunteer fundraising model, but differs in serving pediatric rather than adult patients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/StJHospiceUK
• Facebookfacebook.com/StJHospiceUK
• LinkedInlinkedin.com/company/st-josephs-hospice55
• Instagraminstagram.com/st_josephs_hospice
• YouTubeyoutube.com/channel/UCzJ

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Joseph's Hospice