What POS Supply Solutions does

POS Supply Solutions, founded in 1999 and headquartered in Middleton, Massachusetts, is a privately held e-commerce retailer specializing in Point-of-Sale and transaction consumables. Its core offering centers on thermal paper rolls, bond and carbonless paper rolls, printer ribbons and ink, thermal labels (including direct thermal, thermal transfer, linerless, and RFID-enabled variants), and technical cleaning supplies for POS equipment. Products are positioned for verified compatibility with the dominant POS hardware OEMs — Epson, Star Micronics, MICROS (Oracle), Verifone, Zebra, and others — and the catalog extends into custom-printed receipts, labels, wristbands, and specialty rolls (cannabis, medical, tamper-proof food service, airport boarding passes, voting systems, parking).

The business model is direct-to-consumer e-commerce, with orders fulfilled from six strategically located US distribution warehouses (MA, PA, IL, FL, TX, CA) enabling same-day shipping and free shipping above $49. Pricing is not publicly disclosed; volume discounts are available on quantity purchases, and an Auto-Ship & Save subscription program offers 5% off recurring orders, layering a recurring-revenue mechanic onto the transactional base. Customer segments span nine verticals, with retail, restaurants and food service, healthcare, hospitality, and gas stations/convenience stores as primary targets, and automotive, entertainment, government, and education as secondary. Geographic coverage is restricted to the continental United States.

Operationally, the company runs with 11-50 employees under founder/Managing Partner Stephen Enfield and COO/VP Commerce Mark Fitzgerald (also EOS Integrator). There is no public API, no disclosed AI/ML capability, no venture or private equity investment on record, and no M&A history, indicating a bootstrapped, operationally focused SMB.

Name

POS Supply Solutions

Legal name

POS Supply Solutions

Website

https://possupply.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

POS Supply Solutions is a privately held US e-commerce retailer of POS consumables — thermal paper, ribbons, labels, and cleaning supplies — serving nine verticals from six warehouses with same-day shipping and a subscription auto-replenishment program.

Ownership category

akta.pro rank

Product category

Point-of-Sale Supplies

NAICS

Paper and Paper Product Merchant Wholesalers (4241)

SIC

Wholesale-Paper & Paper Products (5110), Wholesale-Professional & Commercial Equipment & Supplies (5040)

akta.pro primary industry

Receipt, Label & Card Printers (Thermal/Impact) (HDACAKAD)

akta.pro secondary industry

Restaurant Technology Supplies (POS Hardware, Kiosks) Wholesale (AFAIALAM)

Keywords

• Thermal receipt paper
• POS supplies
• Thermal labels
• Printer ribbons
• Register tape rolls

Headquarters

HQ city

Middleton

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Distribution channels1 record

Marketing channels2 records

Core offering

POS Supply Solutions is an e-commerce distributor of Point-of-Sale and transaction consumables, principally thermal receipt paper rolls, bond and carbonless paper rolls, printer ribbons and ink cartridges, thermal labels, and custom printed receipts. Products are engineered and verified for compatibility with the leading thermal and impact receipt printer brands (Epson, Star, MICROS, Verifone, Zebra, Citizen, Bixolon, Brother). Custom printing services and a 5%-off Auto-Ship subscription round out the catalog for SMB and mid-market buyers across retail, restaurant, healthcare, hospitality, and government end markets.

Product overview

POS Supply Solutions is a specialized e-commerce retailer offering a comprehensive catalog of Point-of-Sale transaction supplies, primarily thermal paper rolls, bond paper rolls, carbonless paper rolls, printer ribbons, and thermal labels. The core product line consists of Thermal Paper Rolls (available in standard BPA-free, non-phenol, and colored variants) and Bond & Carbonless Paper Rolls for impact printers. Supporting product categories include Printer Ribbons & Ink (cartridge ribbons, toners, inkjet cartridges), Thermal Labels (direct thermal, thermal transfer, linerless, scale labels, RFID labels), and Technical Cleaning Supplies (printer cleaning cards, card reader cleaning products). The company differentiates through Custom Printing Services (custom printed receipts, labels, wristbands) and an Auto-Ship & Save subscription program offering 5% recurring discounts. Additional offerings include cash drawers, guest checks, and specialty paper products. All products are positioned for compatibility with major POS printer brands including Epson, Star Micronics, Bixolon, Citizen, Verifone, and Ingenico.

Differentiator

Problem solved

Functional benefit

Products and services

• Thermal Paper Rolls Heat-sensitive paper rolls for thermal printers used in POS receipt printers, credit card terminals, mobile printers, ATMs, kiosks, gas pumps, parking, voting systems, medical devices, and airport boarding pass printers. Available in 3 1/8", 2 1/4", and 3" widths and various lengths, with standard BPA-free, non-phenol (BPA/BPS free), and colored options.
• Bond Paper Rolls 1-ply bond paper rolls for impact/dot matrix POS and kitchen printers. Requires ink ribbon cartridges for printing. Available in 3" and other widths, including colored variants.
• Carbonless Paper Rolls Multi-ply carbonless paper rolls (2-ply and 3-ply) producing duplicate or triplicate copies without carbon paper. Commonly used in restaurants and retail for guest checks and receipts.
• Printer Ribbons & Ink Cartridge ribbons, ink ribbons, toner cartridges, and inkjet cartridges for POS printers including Epson, Star Micronics, Citizen, Brother, OKI, IBM, NCR, Verifone, Canon, HP, and time clock / typewriter printers. Also includes thermal transfer ribbons.
• Thermal Labels Direct thermal and thermal transfer labels in industrial 3" core, desktop 1" core, and mobile .75" core formats; linerless labels, scale labels, food service labels, OEM brand labels, specialty labels (barcode, jewelry, shipping), RFID-enabled labels, and thermal tags.
• Technical Cleaning Supplies Cleaning products for POS equipment including Waffletechnology card reader cleaning cards, thermal printer cleaning cards, ATM cleaning cards, cash automation cleaning products, check scanner cleaning products, and surface cleaners.
• Custom Printed Paper Rolls & Labels Custom printed thermal paper rolls (up to 4-color), kiosk paper rolls, ATM paper rolls, parking tickets, security and gaming rolls, mobile ticket rolls, cinema and event ticket rolls, and custom printed labels including cannabis labels, food service tamper-proof labels, medical labels, and weigh scale labels.
• Auto-Ship & Save Subscription Program Recurring delivery subscription program that offers 5% savings on repeat orders of POS supplies. Customers schedule automatic deliveries and manage their auto-ship orders through their account dashboard.
• Cash Drawers & POS Hardware Accessories Cash drawers, styluses, and POS system accessories including branded supplies for MICROS, Epson, Verifone, and Star Micronics hardware.
• Guest Checks & Specialty Paper Carbonless guest checks (2-copy, 3-copy), continuous computer paper in various sizes, laser cut sheet paper, copy paper, and paper napkin bands.

Segments9 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core.

• EpsoncoreTechnology or IntegrationThermal receipt paper and POS supplies verified for compatibility with Epson thermal receipt printers. Products designed to meet Epson printer specifications.
• StarcoreTechnology or IntegrationThermal receipt paper and POS supplies verified for compatibility with Star thermal receipt printers. Products designed to meet Star printer specifications.
• MICROS (Oracle)coreTechnology or IntegrationThermal receipt paper and POS supplies compatible with MICROS POS systems and printers.
• VerifonecoreTechnology or IntegrationThermal receipt paper and POS supplies compatible with Verifone payment terminals and POS systems.
• ZebracoreTechnology or IntegrationThermal receipt paper and POS supplies verified for use with Zebra thermal label printers and receipt printers.

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• WebstaurantStore: Large e-commerce distributor of restaurant supplies and equipment, including POS supplies, receipt paper, and thermal labels. Comparable because it sells into the same restaurant/food-service vertical but as part of a much broader foodservice catalog.
• ScanSource: Global technology distributor covering POS, payments, barcode, and networking categories. Comparable as a POS/supply chain distributor with hardware and consumable offerings, but operates at much larger scale across multiple verticals.
• Staples Business: Major office supplies retailer with a growing POS supplies category including thermal paper and labels. Comparable as a paper/office supplies seller targeting business customers, but competes from a far broader catalog base.
• BlueStar: Value-added distributor of POS, auto-ID, and mobility technology solutions. Comparable as a POS-focused distributor serving resellers and end customers, though at a larger scale and broader technology portfolio including hardware.

Emerging players

• POS Portal: Online retailer of POS hardware, software, and supplies including receipt paper and accessories. Comparable as a full-stack POS supplies e-commerce player targeting SMB retailers, though typically smaller in catalog depth than POS Supply Solutions.

Others

• Appvion: Manufacturer of thermal, carbonless, and specialty coated papers. Comparable as an upstream thermal paper producer that supplies the wholesale channel; represents both a supplier relationship and a structural competitor if it moves downstream.
• Iconex: Major manufacturer of thermal paper, labels, and receipt media. Comparable as an upstream supplier in the thermal paper value chain — POS Supply Solutions sources compatible/consumable products, and Iconex represents both a partner and a potential vertical-integrating competitor.

Direct peers

• 123inkjets: Online retailer of printer consumables including ink, toner, thermal paper, and labels. Direct peer in the printer-consumables e-commerce space, with similar product breadth and SMB/enterprise customer mix.
• Thermal Paper Direct: Specialty online retailer of thermal receipt rolls and POS supplies. Direct peer in the niche thermal paper wholesale/retail category, competing for similar SMB and enterprise customers.
• POSPaper.com: Online specialist retailer of thermal receipt paper, bond paper, and POS supplies. Direct competitor to POS Supply Solutions with overlapping product categories (thermal rolls, ribbons, labels) and similar e-commerce/wholesale go-to-market model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/POSSupply
• Facebookfacebook.com/possupplysolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about POS Supply Solutions