PALYJA

What PALYJA does

PT PAM Lyonnaise Jaya (PALYJA) is an Indonesian private water utility company founded in 1998 and headquartered in Jakarta Pusat. The company operates as a regulated water supply and distribution concessionaire, delivering clean water to residential, commercial, industrial, and government customers across West Jakarta, Tangerang, and Tangerang Selatan. PALYJA draws raw water from the Tarum Barat canal (fed by Waduk Jati Luhur and operated by Perum Jasa Tirta II), Kali Krukut, and the Cengkareng Drain, with supplementary bulk supply from PDAM Tangerang sourced from Kali Cisadane. Core infrastructure includes multiple water treatment plants (IPA Pejompongan 1 and 2, IPA Cilandak, IPA Taman Kota), pumping stations, and a distribution network organized into District Metered Areas (DMA). The company applies Moving Bed Biofilm Reactor (MBBR) treatment technology and operates an active Non-Revenue Water (NRW / Tingkat Kehilangan Air) reduction program, with a documented pilot project in the Cengkareng distribution zone.

The business model is built on monthly recurring metered water charges across a regulated tariff structure with seven tiers (K1, K2, K3A, K3B, K4A, K4B, Khusus), differentiated by customer category and building size, with fixed charges, meter rental, and volumetric consumption components. Revenue is supplemented by one-time new connection fees (including customer deposits/Uang Jaminan Langganan and installation charges) and transactional service charges such as reconnection and meter relocation fees, with late-payment penalties scaled by tariff group. Customer acquisition and service delivery operate through Kantor Hubungan Pelanggan (KHP) offices, Mobile PALING field units, on-the-spot meter reading and billing (Bill on Spot), and digital channels including E-Billing, WhatsApp, call center, and bank/retail payment partnerships (BCA, Mandiri, Bukopin, Indomaret, PPOB).

PALYJA is expanding its footprint beyond the original West Jakarta concession through subsidiary PT PALYJA Tirta Tangsel (PTT), which is jointly controlled and operating the SPAM Kali Angke 2 project (240 LPS capacity targeting 28,200 household connections in South Tangerang), and through a 2026 Memorandum of Understanding with PT Bangun Palu Sulawesi Tengah (BPST) for water supply development in the Palu Special Economic Zone in Central Sulawesi. The company is led by President Director Robert Rerimassie and is regulated by PAM Jaya under the jakartawater.org framework. The legal entity is a private Indonesian Perseroan Terbatas with no public listing and no disclosed institutional ownership.

Name

PALYJA

Legal name

PT PAM Lyonnaise Jaya

Website

https://palyja.co.id

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

PALYJA is a private Indonesian water utility concessionaire (PT PAM Lyonnaise Jaya) founded in 1998, supplying clean water to residential, commercial, industrial, and government customers across West Jakarta, Tangerang, and Tangerang Selatan via metered monthly billing and expanding into South Tangerang and Central Sulawesi.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Drinking Water Distribution Network Operations (Mains, Valves, Hydrants, Service Lines) (EUANAAAE)

akta.pro secondary industries

Treated Water Storage & Pressure Management (Reservoirs, Tanks, Booster Stations) (EUANAAAD), Water Systems & Treatment (Pumps/Boilers/Water Heaters/Filtration) (IMAIABAK), Water & Wastewater Pipeline Pumping/Booster Stations & Pressure Management (Conveyance) (TLAGAHAJ), Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Water utility services
• Clean water distribution
• Potable water supply
• Water treatment infrastructure
• Municipal water delivery

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D, Others

Revenue model

1. Water Supply Services: Monthly recurring charges based on water consumption measured by customer meters. Tariff groups K1, K2, K3A, K3B, K4A, K4B, and Khusus determine pricing. Includes fixed charges (biaya beban tetap), meter rental (sewa meter), and volumetric consumption charges. Billing cycle monthly with payment due by the 20th of each month.
2. New Connection Fees: Charges for new water connections including connection fees, Uang Jaminan Langganan (customer deposit), and installation costs. Based on building size, location type (real estate vs. general), and purpose (residential, commercial, industrial).
3. Service Charges: Reconnection fees, meter relocation charges, name transfer fees, and other non-recurring service charges. Late payment penalties based on tariff group (K1/K2: Rp10,000; K3A/K3B: Rp15,000; K4A: Rp35,000; K4B: Rp75,000; Khusus: Rp130,000).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

PALYJA is a private Indonesian water utility operator that treats and distributes metered drinking water to residential, commercial, industrial, and government customers in West Jakarta, Tangerang, and Tangerang Selatan. The company owns and operates water treatment plants (IPA), pumping stations, and a distribution network, with raw water sourced from the Tarum Barat canal, Kali Krukut, and Cengkareng Drain and supplemental bulk supply from PDAM Tangerang. Service is billed monthly under regulated tariff groups (K1 through Khusus) covering fixed charges, meter rental, and volumetric consumption.

Product overview

PALYJA (PT PAM Lyonnaise Jaya) is a drinking water utility operator providing comprehensive water supply and distribution services to customers in West Jakarta and surrounding areas. The company operates water treatment and distribution infrastructure including multiple Installation Processing Facilities (IPA). The service portfolio includes core water supply and distribution, electronic billing (E-Billing) for digital bill delivery, and Bill on Spot for on-site meter reading receipts. PALYJA also undertakes major infrastructure projects such as the SPAM Kali Angke 2 water system expansion serving Tangerang Selatan, and operates the PATEN employee development program. The company maintains customer service operations through regional offices and offers online account management through its website.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Supply and Distribution Services Core metered drinking water supply and distribution service delivered to residential, commercial, industrial, and government customers in West Jakarta, Tangerang, and Tangerang Selatan. The service includes monthly billed water consumption under regulated tariff groups (K1 through Khusus), fixed charges, meter rental, and volumetric consumption fees, with water quality meeting PERMENKES No. 492 tahun 2010 standards.

Quantifiable outcome

• SPAM Kali Angke 2 with 240 LPS capacity serving 28,200 households in South Tangerang

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered major.

• PT Bangun Palu Sulawesi Tengah (BPST)majorStrategic or Co-development Partner · 10 June 2026PT PAM Lyonnaise Jaya and PT Bangun Palu Sulawesi Tengah signed a Memorandum of Understanding (MoU) for the development of a Water Supply System (SPAM) in the Special Economic Zone (KEK) Palu. The partnership involves investment cooperation through Business to Business (B2B) mechanism, covering construction, operation, and maintenance of production and distribution units for drinking water supply in the KEK Palu area. BPST is the Regional-Owned Enterprise (BUMD) authorized to manage KEK Palu, while PALYJA contributes 25 years of SPAM management experience in West Jakarta and track record of SPAM development in Kota Tangerang and Kota Tangerang Selatan.
• Perseroda PITS (PAM Tangsel)majorStrategic or Co-development Partner · 16 April 2026Perseroda PITS (PAM Tangsel) together with PT PALYJA Tirta Tangsel (PTT) conducted groundbreaking ceremony for the Kali Angke 2 Water Supply System (SPAM) project. The project has a production capacity of 240 liters per second (LPS) designed to serve approximately 28,200 household connections covering Pamulang, Ciputat, and Ciputat Timur districts in Kota Tangerang Selatan. This collaboration demonstrates commitment to providing clean water services prioritizing quality, quantity, and continuity.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Others

• Aqua (Danone Indonesia): Aqua is the dominant bottled water producer in Indonesia. It is adjacent rather than directly competitive, but relevant for understanding the broader Indonesian water market in which PALYJA operates its piped supply business.
• PDAM DKI Jakarta: PDAM/PAM Jaya is the regional government-owned water utility that oversees and partners with PALYJA. It is not a direct competitor but the regulatory counterpart and co-investor in service coverage, with overlapping customers in the same geography.

Broad incumbents

• Veolia Environnement: Veolia is a global water and environmental services operator active across municipal water concessions worldwide. It competes for B2B infrastructure projects similar to PALYJA's KEK Palu and SPAM Kali Angke 2 partnerships.
• Thames Water: Thames Water is a large regulated water utility serving London and surrounding areas. While much larger and UK-based, its concession-style operating model and focus on treatment, distribution, and NRW reduction make it a broad benchmark for PALYJA's structure.
• Suez Group: Suez operates water treatment, distribution, and recycling services globally under municipal and concession contracts. As a broad incumbent, it overlaps with PALYJA on infrastructure development, water technology, and B2G project work in emerging markets.

Direct peers

• Manila Water Company: Manila Water is a Southeast Asian water utility concessionaire originally spun out of the Ayala group. It is directly comparable to PALYJA as a privatized concession operator managing treatment, distribution, and customer service in a major Asian metro.
• PT Adhya Tirta Batam: PT Adhya Tirta Batam is an Indonesian private water utility operating under concession in Batam. It is directly comparable to PALYJA as a PT-structured water concessionaire providing municipal supply under regulated tariffs in Indonesia.
• Aetra Air Jakarta: Aetra Air Jakarta is the other private water concession operator serving Jakarta under PAM Jaya oversight. It directly competes with PALYJA for service zones, customers, and infrastructure investments in the same metropolitan water utility market.

Regional players

• SAJ Ranhill (Syarikat Air Johor): SAJ Ranhill operates water supply services in Johor, Malaysia, under a similar concession model. It is comparable to PALYJA in business model, regulatory environment, and Southeast Asian utility operations.

Emerging players

• Beijing Enterprises Water Group: Beijing Enterprises Water is an Asian water utility with expanding concession operations in mainland China and Southeast Asia. It is comparable to PALYJA in operating model and growing regional infrastructure footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=H0RfnEMqoNw

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PALYJA