What Novunex does

Novunex GmbH is a privately-held, bootstrapped Austrian software company founded in 2017 and headquartered in Klagenfurt am Wörthersee. It sells a cloud-based, low-code platform that powers three integrated product suites: an electronic Quality Management System (eQMS) covering document control, equipment management, evaluation and improvement (CAPA, audits, non-conforming material), training, and supplier management; an IoT suite addressing Smart City, Smart Building, and Industrial use cases (air quality, water metering, street lighting, parking, occupancy, energy and PV monitoring); and an IT Service Management suite spanning M365 Governance, asset management, service desk, and project portfolio management. The underlying platform is proprietary, built around process engines, schedulers, electronic routing/review, e-signatures, audit trails, REST APIs, and a widget-based dashboard designer, with compliance designed in for ISO 9001, ISO 13485, and FDA 21 CFR Part 11.

The company generates revenue primarily through subscription/SaaS access to its platform and modules, quote-priced per customer based on module selection, user count, and organizational size, with annual billing cadence. Secondary revenue streams include IoT sensor/hardware sales deployed with Smart City and Industrial solutions, and professional services delivered under its Microsoft Partner designation (Azure Cost Optimization, M365 Governance, Viva and Teams workshops). Distribution is enterprise-direct: the website drives demo requests on every product page, with no self-service or freemium tier, consistent with a consultative, longer-cycle field-sales motion. Target customers are mid-sized and enterprise organizations in manufacturing and life sciences (e.g., Serán Bioscience, Teufelberger, Hereschwerke, SiCamore Semi, Metabolic Maintenance, Powers of Automation) requiring regulated QMS, as well as municipal governments (e.g., Gemeinde Neuhaus) deploying Smart City IoT. Geographic focus is the DACH region with initial North American footprint, and the firm has stated it operates free of investor pressures under a privacy-centric (no advertising, no data-selling) business model.

Name

Novunex

Legal name

Novunex GmbH

Website

https://novunex.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Novunex is a bootstrapped Austrian SaaS vendor selling a low-code, cloud-based platform for electronic Quality Management, IoT (Smart City/Building/Industrial), and IT Service Management, targeting regulated mid-market manufacturers, life-sciences firms, and municipal governments primarily across the DACH region.

Ownership category

akta.pro rank

Product category

Quality Management Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms (HDAEALAL)

Keywords

• Electronic quality management
• IoT smart city platform
• IT service management
• Low-code process automation
• Microsoft 365 governance

Headquarters

HQ city

Klagenfurt

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure, Supply Chain

Revenue model

1. Software Subscriptions (SaaS): Novunex operates primarily on a subscription/SaaS model for its platform and solution modules (eQMS, IoT, ITSM). Customers subscribe to access the cloud-based platform and its various modules. Pricing is quote-based, varying by module selection, number of users, and organizational size. The company emphasizes affordable pricing without advertising or data monetization as part of its privacy-centric business model.
2. IoT Hardware (Sensors and Devices): The IoT solutions include sensor hardware (e.g., air quality sensors, water metering sensors, parking sensors, street lighting controllers) that are deployed as part of smart city, smart building, and industrial IoT solutions. This implies hardware sales as a secondary revenue stream.
3. Microsoft Partner Services: Novunex offers a suite of Microsoft-focused consulting and workshop services including Azure Cost Optimization, M365 Governance workshops, Microsoft Viva workshops, Hybrid Meetings and Rooms workshops, and Collaborative Apps workshops. These represent professional services revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Novunex provides a cloud-based, low-code platform that powers three integrated software suites: an electronic Quality Management System (eQMS) for document, equipment, training, supplier, and CAPA management; IoT solutions for Smart City, Smart Building, and Industrial monitoring; and IT Service Management (ITSM) modules covering Microsoft 365 governance, asset, project, and service management. The unified platform enables organizations to digitize, automate, and trace quality, operational, and IT processes with built-in regulatory compliance (ISO 9001, ISO 13485, FDA 21 CFR Part 11/820).

Product overview

Novunex is a software company offering a unified platform for Quality Management, IoT, and Business Processes. The portfolio includes Novunex eQMS (Electronic Quality Management System) as the core quality management product, complemented by specialized modules for Document Management, Equipment Management, Evaluation and Improvement (CAPA, audits, non-conforming material), Training Management, and Supplier Management. The IoT suite covers Smart City, Smart Building, and Industrial applications. The ITSM offerings provide M365 Governance, Project Management, Asset Management, and Service Management capabilities. The Novunex Platform serves as the underlying low-code development platform enabling process automation, data visualization, and REST API integrations across all solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Novunex eQMS (Electronic Quality Management System) A comprehensive electronic quality management system that eliminates paperwork and provides connected modules for managing document control, equipment management, evaluation and improvement (CAPA), training, and supplier management. Built for manufacturing, pharmaceutical, bioscience, medical device, and nutraceutical organizations requiring rigorous quality processes and regulatory compliance.
• eQMS Medical Device Quality management solution tailored for medical device development, supporting design controls and compliance with FDA CFR 21 Part 820, ISO 13485, and EU Directives with electronic signatures and audit trails.
• eQMS ISO 9001 Electronic quality management solution designed to facilitate ISO 9001 compliance with modules for document control, non-conformances, CAPA, internal audit, training, and supplier control.
• IoT – Smart City IoT solution for smart city applications including smart parking, air quality control, water metering, street lighting, winter road monitoring, and an Urban Cockpit dashboard for municipalities.
• IoT – Smart Building IoT solution for smart building management featuring leakage detection, restroom monitoring, room occupancy, CO2 and smoke detection, temperature and humidity monitoring, and cold chain monitoring.
• IoT – Industrial Industrial IoT solution for incident management, PV system monitoring, energy metering, and LoRaWAN network connectivity in manufacturing and industrial facilities.
• ITSM – M365 Governance IT service management solution for Microsoft 365 governance covering roles and responsibility management, Teams governance, guest management, and employee onboarding for enterprise IT departments.
• ITSM – Project Management Project management module with task tracking, capacity planning, project initiation, and project portfolio management capabilities.
• ITSM – Asset Management Asset management solution for hardware management, license management, and procurement management of IT assets.
• ITSM – Service Management Service management solution with incident and problem management, service desk, service validation and testing, and change management capabilities.
• Novunex Platform (Low-Code Solution) Rapid process digitization platform providing low-code capabilities for building custom applications with automatic processes, human tasks, schedulers, REST API integration, dashboard designer, data models, and file storage.
• Microsoft Partner Services Consulting and workshop services including License Management Consulting, Azure Cost Optimization Service, and Microsoft Viva, Teams, and compliance workshops for Microsoft ecosystem customers.

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature7 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationNovunex is a Microsoft Partner offering a range of services including M365 Governance (Roles and Responsibility, Teams Governance, Guest Management, Employee Onboarding), Azure Cost Optimization, and Microsoft Viva workshops. The partnership enables Novunex to deliver ITSM solutions tightly integrated with the Microsoft ecosystem, including Teams governance modules and collaborative apps workshops.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• ComplianceQuest: ComplianceQuest delivers a native Salesforce-based eQMS for manufacturing and life sciences with document, training, supplier, and CAPA management. Directly comparable to Novunex eQMS in target verticals and module structure.
• AvePoint: AvePoint specializes in Microsoft 365 governance, Teams lifecycle management, and digital workplace solutions. Direct competitor to Novunex's M365 Governance and Teams Governance modules for enterprise Microsoft customers.
• Qualio: Qualio is a cloud-native eQMS focused on life sciences companies, particularly small-to-mid-market pharmaceutical and medical device manufacturers. Direct competitor to Novunex eQMS in the same customer segment with comparable SaaS delivery model and ISO/FDA compliance positioning.
• MasterControl: MasterControl is a leading eQMS vendor targeting life sciences and regulated manufacturing with document control, training, CAPA, and audit management. Closely comparable to Novunex eQMS in target verticals (pharma, medical device, manufacturing) and regulatory scope (ISO 13485, FDA 21 CFR Part 11).
• Freshworks (Freshservice): Freshservice is a cloud-native ITSM platform targeting mid-market enterprises with incident management, asset management, service desk, and change management. Comparable to Novunex ITSM modules in customer segment and SaaS delivery model.
• ManageEngine (Zoho): ManageEngine delivers IT asset, service desk, and project management software targeting mid-market enterprises. Comparable to Novunex ITSM Asset Management, Service Management, and Project Management modules in customer segment and feature scope.
• Greenlight Guru: Greenlight Guru provides eQMS software purpose-built for medical device companies, covering design controls, CAPA, risk management, and ISO 13485 compliance. Direct overlap with Novunex's eQMS Medical Device module and shared focus on FDA 21 CFR Part 820.

Broad incumbents

• ServiceNow: ServiceNow is the dominant enterprise ITSM platform with incident, problem, change, asset, and project management capabilities. Broad incumbent competing with Novunex ITSM Service Management and Asset Management modules at enterprise scale.
• ETQ (Hexagon): ETQ Reliance is an established eQMS platform covering document control, CAPA, audit, supplier quality, and training for regulated industries. Broad incumbent comparable to Novunex eQMS across manufacturing and life sciences.
• Veeva Systems: Veeva is a dominant cloud software provider for life sciences with quality, regulatory, clinical, and commercial suites. Competes broadly with Novunex eQMS in pharmaceutical/biotech quality management but at much larger scale with deeper regulatory domain expertise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/novunex
• Facebookfacebook.com/Novunex
• LinkedInlinkedin.com/company/novunex

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Novunex