What Dotlab does

Dotlab B.V. is a privately held Dutch portal specialist headquartered in Rotterdam that designs, builds, and operates modular digital portal platforms for enterprise, mid-market, sports federation, and non-profit clients. The company sells a portfolio of portal types — customer, self-service, healthcare, intranet, B2B e-commerce, knowledge, extranet, dealer/reseller, PIM, employee, careers, and SAP/Exact-connected portals — built on a proprietary Modular Platform and a Multi-Site Platform for managing 1,000+ websites from one CMS. Its technology stack is fully open-source: Angular front-ends, NestJS/Node.js back-ends, Docker/Kubernetes orchestration, KeyCloak for SSO, MariaDB/MySQL, Elasticsearch, and RabbitMQ, with custom tooling such as OWConnect (SAP Business One integration), the Club Site Generator, and WordPress plugins for multi-site content management.

Dotlab makes money through a hybrid model combining fixed-price custom implementation projects (delivered within six weeks at guaranteed budget), a "Portal as a Service" managed subscription in a private cloud, and ongoing SLA-based managed services including 24/7 hosting, automatic updates, and security monitoring. GTM is exclusively direct: enterprise field sales plus inbound free-consultation CTAs, supported by SEO, case studies, and LinkedIn advertising. Notable named customers include IKEA (Swedish furniture concern, with separate partner-portal and HR loyalty engagements), Kenter/Alliander (energy portal serving 8,000 organizations), Nedasco (SSO partner portal for 1,300+ advisory firms), KNKV (28,000+ user member portal), Het Oranje Kruis (300,000 biennial re-certifications), Junis Kinderopvang, the Dutch Bridge Bond, Quint Group, and Cergentis.

Name

Dotlab

Legal name

Dotlab B.V.

Website

https://dotlab.nl

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Dotlab B.V. is a Rotterdam-based portal specialist that designs, builds, and operates modular digital portal platforms with deep ERP integrations for enterprise, mid-market, sports federation, and non-profit clients across 80+ countries.

Ownership category

akta.pro rank

Product category

Enterprise Portal Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Service Catalog & Self-Service Portal Platforms (HDAEALAG)

akta.pro secondary industries

Enterprise Application UX, Portals & Low-Code Extensions (BPAEAGAM), Process & Case Management Low-Code Platforms (HDAEAKAE), Connector/Adapter Frameworks & Integration Runtimes (HDAEACAJ)

Keywords

• Custom portal development
• Portal as a service
• B2B e-commerce portals
• Multi-site platform
• Enterprise system integration

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Custom Portal Development & Implementation: Dotlab designs and develops custom portal solutions tailored to each organization's needs. The company promises fixed-price delivery within 6 weeks. Revenue is generated through project-based implementation fees for bespoke portal configurations including integrations with existing IT systems (ERP, CRM, etc.).
2. Portal as a Service (SaaS): Dotlab offers Portal as a Service — a managed, cloud-hosted portal solution built from standard and custom modules in a private cloud environment. Includes automatic updates and new features. This is a recurring managed services revenue stream with SLA commitments.
3. Managed Services & SLA: Dotlab provides ongoing managed hosting services including 24/7 monitoring, automatic security updates, performance optimization, and support. Customers enter SLA agreements for continuous service.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Dotlab designs, develops, and operates custom digital portal solutions for enterprise and mid-market organizations. Built on a proprietary Modular Platform and delivered as Portal as a Service in a private cloud, the portals include customer, B2B e-commerce, dealer, healthcare, knowledge, intranet, extranet, and employee portals, plus multi-site website platforms. Offerings are tightly integrated with ERP, CRM, identity (KeyCloak SSO), and back-office systems, with delivery guaranteed at a fixed price within 6 weeks.

Product overview

Dotlab operates as a portal specialist offering a comprehensive suite of modular digital solutions built on a flexible, scalable platform architecture. The core product portfolio includes multiple portal types (Customer Portal, Self-Service Portal, Healthcare Portal, Intranet Portal, B2B E-commerce Portal, Knowledge Portal, Extranet Portal, Dealer/Reseller Portal, PIM Portal, Employee Portal, Careers Portal, and SAP/Exact Connected Portal), supplemented by a Multi-site Platform for managing multiple websites from one CMS and B2B E-commerce Environments. These are complemented by add-on modules including Integrations & Connections services, Single Sign-On solutions, and Portal as a Service offerings. The Modular Platform serves as the foundational architecture enabling rapid development and customization. Supporting features include automated registration processes, custom applications like OFFER Management and Thanks! loyalty apps, OWConnect for SAP integration, and specialized WordPress plugins (Contentblock Pagebuilder, Multi-Post, Region Plugin) plus a Club Site Generator for sports organizations. The entire ecosystem is unified through APIs (REST/GraphQL) and supports integrations with major ERP systems (SAP, Exact), identity providers (KeyCloak), and various business tools.

Differentiator

Problem solved

Functional benefit

Products and services

• Customer Portal (Klantenportaal) A centralized portal solution providing customers with 24/7 access to information, self-service capabilities, document management, and cross/upsell opportunities, connected via integrations to existing ERP and back-office systems. Built for organizations that want to consolidate customer-facing interactions into a single branded environment.
• Self-Service Portal Portal that enables end users to access information, manage accounts, and perform tasks independently without staff intervention, reducing operational load and improving response times.
• Healthcare Portal (Zorgportaal) Specialized portal for healthcare organizations to manage patient data, appointments, and healthcare-specific workflows, designed for organizations operating in the Dutch healthcare sector.
• Intranet Portal Internal portal solution for employees to access company resources, documents, and internal communications, providing a unified internal collaboration layer.
• B2B E-commerce Portal E-commerce environment focused on B2B usability and conversion, integrated with back-office activities for automated order processing, inventory updates, and invoicing. Used by manufacturers, wholesalers, and distributors running channel sales.
• Knowledge Portal (Kennisportaal) Portal for managing and distributing knowledge content, documentation, and information resources to targeted audiences such as employees, partners, or members.
• Extranet Portal Portal for secure sharing of information and collaboration with external partners, suppliers, or franchisees, providing controlled access to shared documents and processes outside the corporate firewall.
• Dealer/Reseller Portal Portal solution for dealers and resellers to access product information, pricing, inventory, and order management capabilities, typically integrated with the vendor's ERP.
• PIM Portal (Product Information Management) Portal for managing and distributing product information across multiple channels and sales platforms, providing a single source of truth for product data feeding commerce, marketing, and partner channels.
• Employee Portal (Werknemersportal) Internal portal for employees to manage HR tasks, access company information, and handle work-related processes, including integrations with HR systems and self-service workflows.
• SAP or Exact Connected Portal Portal with built-in SAP Business One or Exact integration for real-time data synchronization, enabling customers direct access to ERP data such as contracts, invoices, orders, and inventory.
• Careers Portal (Werken bij Portal) Employer branding portal for promoting organization and vacancies, managing the entire recruitment process, and automating administrative tasks, with integrations to ATS systems such as CATSone, BrassRing, and SmartRecruiters.
• Multi-site Platform Platform enabling management of multiple websites from one centralized CMS. Each site maintains its own content and branding while sharing core infrastructure and updates, including the Dotlab Contentblock Pagebuilder, Multi-Post Plugin, Region Plugin, and Club Site Generator.
• B2B E-commerce Environment Full e-commerce solution for B2B organizations with focus on usability for all user groups (customers, resellers, suppliers, warehouse, employees) integrated with ERP systems for automated order-to-cash flows.
• Portal as a Service Managed portal offering with secure private cloud environment, automatic updates, and new functionalities included without additional costs, delivered on annual subscription terms backed by SLAs.
• Modular Platform Flexible and modular base platform serving as the foundation for Dotlab's portal solutions, supporting rapid development and customization across customer, B2B e-commerce, multi-site, and SSO use cases via REST and GraphQL APIs.

Quantifiable outcome

• 75% reduction in time spent on manual scheduling and declaration processing (KNKV case)
• +4 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration32 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationDotlab has deep integration expertise with SAP Business One. They developed a proprietary OWConnect tool to extract data from SAP for portal use. Multiple customer portals (Kenter, IKEA) use direct SAP B1 integrations. SAP is a core technology partnership enabling real-time data synchronization in Dotlab's portal solutions.
• ExactcoreTechnology or IntegrationDotlab integrates with Exact ERP for financial administration, invoice processing, and business data synchronization. KNKV portal uses a coupling with Exact as backend software alongside Sportlink. Ongoing migration of Kenter from SAP to AFAS is mentioned.
• KeyCloakcoreTechnology or IntegrationKeyCloak serves as Dotlab's preferred open-source identity provider for Single Sign-On across all portal solutions. Enables automated user provisioning, role-based access control, and seamless switching between applications without re-authentication.
• Kubernetes / Docker / HelmcoreTechnology or IntegrationAll Dotlab portal solutions run on Kubernetes clusters via Docker containers. Helm charts are used for managing multi-site deployments. This architecture enables infinite scalability and zero-downtime deployments across 1,000+ sites.
• SportlinkcoreTechnology or IntegrationSportlink is the dominant backend for sports federation member administration in the Netherlands. Dotlab has built a 3-way integration between Sportlink, Exact, and their portal for KNKV, keeping member data and accounts continuously synchronized.

Scale indicators14 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/dotlab_portals
• Facebookfacebook.com/dotlab.portals
• LinkedInlinkedin.com/company/dotlab-portals

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dotlab