SyMed
SyMed Corporation is a Napa, California-based private company that provides revenue cycle management, medical billing software, and EHR solutions exclusively to behavioral health, ABA, and primary care practices across the U.S., processing 500,000+ claims annually at a 98.3% collection rate.
- Company typePrivate
- Founded1995
- HeadquartersNapa, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What SyMed does
SyMed Corporation is a privately held medical billing and revenue cycle management (RCM) company headquartered in Napa, California, founded in 1990 (some sources cite 1995). The company specializes exclusively in serving behavioral and mental health providers, including applied behavior analysis (ABA) therapy practices, adolescent mental health agencies, and California CalAIM participants, while also supporting primary care and internal medicine clients. Its core technology platform consists of two proprietary products: ClaimsManager Pro, a cloud-based medical billing software developed over more than 25 years, and Cosé, a cloud-based EHR and Practice Management platform launched in 2024, both designed for integration with client EHR/EMR systems.
The company operates a hybrid product-and-services business model. Managed RCM services—covering claims processing, denial management, prior authorization, payer contracting, and credentialing—represent the largest revenue stream and are priced on a customized, quote-based monthly basis, with payer contracting and credentialing included at no additional cost. ClaimsManager Pro is licensed on a pay-per-charge, month-to-month subscription with a 14-day free trial, while Cosé is sold as a subscription bundled with or separate from RCM services. Go-to-market combines enterprise field sales with dedicated account teams for RCM clients, self-serve PLG for ClaimsManager Pro, and sales-assisted demos for Cosé.
SyMed reports processing 500,000+ claims annually at a 98.3% collection rate (vs. an industry average cited at 75-85%), with claims processed within 72 hours and 24-hour payment posting. The company has received multiple HBMA awards (2015 Rookie of the Year, 2018 Gratitude Award, 2019 Exceptional Service Award, 2020 Compliance Re-Accreditation) and was an Inc. 5000 honoree in 2020. The Cosentus brand appears as a division/sub-brand across service and product lines. Leadership includes CEO Arthur Roosa and COO JR Thompson, with a headcount of 11-50 employees. No external funding, M&A activity, or institutional investors are disclosed.
SyMed firmographics
Firmographics- Name
- SyMed
- Legal name
- SyMed Corporation
- Website
- https://symed.net
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SyMed Corporation is a Napa, California-based private company that provides revenue cycle management, medical billing software, and EHR solutions exclusively to behavioral health, ABA, and primary care practices across the U.S., processing 500,000+ claims annually at a 98.3% collection rate.
- Ownership category
- akta.pro rank
SyMed industry classification
Industry- Product category
- Healthcare Revenue Cycle Management
- NAICS
- Business Support Services (5614), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Hospital & Medical Service Plans (6324), Services-Health Services (8000)
- akta.pro primary industry
- Medical Billing & Coding Automation (HLACACAA)
Keywords
Where SyMed is headquartered
LocationHeadquarters
- HQ city
- Napa
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SyMed business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Revenue Cycle Management Services: Full-service RCM outsourcing for behavioral health providers including claims processing, denial management, follow-up, payment posting, and patient statements. Billed as a managed service with customized pricing based on practice size and needs.
- Medical Billing Software (ClaimsManager Pro): Cloud-based medical billing software offered with month-to-month lease, pay-per-charge model with no upfront costs. Provides unlimited databases and users with 24/7 access from any device.
- EHR & Practice Management Software (Cosé): EHR and Practice Management software for behavioral health practices, typically bundled with RCM services or offered as standalone subscription.
- Payer Contracting & Credentialing: Provider enrollment and credentialing services included at no additional cost for RCM clients, with payer contracting and CAQH/NPI profile management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Revenue Cycle Management - Customized pricing based on practice needs |
| Usage-based | Monthly | ClaimsManager Pro - Pay Per Charge with No Upfront Costs |
| Other | Monthly | Payer Contracting & Credentialing - Included with RCM services |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
SyMed product offering
Product offeringCore offering
SyMed provides outsourced Revenue Cycle Management services and proprietary cloud-based medical billing and EHR software (ClaimsManager Pro and Cosé) for behavioral health, mental health, ABA, primary care, and California CalAIM providers across the United States. Its offerings combine claims processing, denial management, payer credentialing, and real-time reporting with software built specifically for behavioral health coding and billing workflows.
Product overview
SyMed offers a platform-plus-services model consisting of two proprietary software products (Cosé EHR & Practice Management and ClaimsManager Pro medical billing software) complemented by managed service offerings. Cosé provides integrated EHR, patient management, scheduling, and billing capabilities as a cloud-based platform, while ClaimsManager Pro serves as the standalone medical billing software with specialized modules for NEMT (TripManager Pro). These core products are supported by managed Revenue Cycle Management services including payer contracting, credentialing, and California CalAIM-specific RCM support.
Differentiator
Problem solved
Functional benefit
Brands
- Cosé: EHR and Practice Management software built for behavioral health. Features include documentation, scheduling, and collaborative care support.
- ClaimsManager Pro
- TripManager Pro
Products and services
- Revenue Cycle Management Services Full-service outsourced Revenue Cycle Management for behavioral health and medical practices, including claims processing, denial management, prior authorization, benefits verification, provider enrollment, secondary claims submission, and real-time performance reporting. Customized monthly pricing based on practice size and needs.
- ClaimsManager Pro (Medical Billing Software) Cloud-based medical billing software for small to medium-sized billing services, medical practices, and NEMT agencies. Provides unlimited databases and users, robust reporting, fast search across claims, EOBs, and patient data, and integrates with EHR systems for seamless billing data flow. Offered with a 14-day free trial, month-to-month lease, and pay-per-charge pricing with no upfront costs.
- Cosé: EHR & Practice Management Cloud-based Electronic Health Record and Practice Management software built specifically for behavioral health practices. Combines documentation, scheduling, patient management, and billing capabilities with API integrations, real-time data access, and HIPAA-compliant data security in a unified platform.
- TripManager Pro (NEMT Billing Module) NEMT (non-emergency medical transportation) billing software module of ClaimsManager Pro that supports BLS and ALS ambulance billing with auto-charger functionality and trip management features.
- Payer Contracting & Credentialing Services Professional services for payer contracting, provider credentialing, contract negotiation, and audit support, including management of CAQH and NPI profiles. Included at no additional cost for RCM clients.
Quantifiable outcome
- 98.3% collection rate, compared to industry average of 75-85%
- +3 more outcomes
Companies that use SyMed
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles2 records
SyMed technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability1 record
Feature5 records
SyMed partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- HBMA (Healthcare Billing & Management Association)coreSyMed is recognized by HBMA, having received multiple awards including 2015 Rookie of the Year, 2018 Gratitude Award, and 2019 Exceptional Service Award, as well as HBMA Compliance Accreditation in 2020. HBMA accreditation demonstrates compliance with industry standards.
- Hope Services Counseling CentercoreLong-term behavioral health client using SyMed's RCM services. Customer testimonial highlights accurate, timely billing, reduced Days in AR, improved cash flow, and responsive service with custom reporting dashboards.
- Uplift Family ServicescoreBehavioral health client specializing in autism services using SyMed's front and back-end RCM services for commercial insurance. Partnership spans referral to collections with seamless integration.
- Bill Wilson CentercoreBehavioral health organization using SyMed's CalAIM billing services. Partner testimonial emphasizes proactive problem-solving, county collaboration, streamlined processes, and valuable insights.
- Casa PacificaminorBehavioral health organization featured as a partner/client with logo displayed on SyMed's website partner section.
- Cosentus (Division)coreCosentus is a division of SyMed Corporation, operating under the same corporate umbrella. Cosentus branding appears alongside SyMed for software and services. The company website shows Cosentus as 'a cosentus division' and features Cosentus branding in the footer.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
SyMed competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
SyMed social profiles
Digital presenceSyMed financial estimates
Financial estimateRevenue estimate
Valuation estimate
SyMed leadership team
Management profileNumber of profiles
Profiles10 records
SyMed funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SyMed M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SyMed
What does SyMed do?
SyMed provides outsourced Revenue Cycle Management services and proprietary cloud-based medical billing and EHR software (ClaimsManager Pro and Cosé) for behavioral health, mental health, ABA, primary care, and California CalAIM providers across the United States. Its offerings combine claims processing, denial management, payer credentialing, and real-time reporting with software built specifically for behavioral health coding and billing workflows.
Is SyMed a public or private company?
SyMed is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SyMed founded?
SyMed was founded in 1995. It employs 11 to 50 people.
Where is SyMed based?
SyMed is headquartered in Napa, United States, in the North America region.
How does SyMed make money?
Four revenue lines are on record. Revenue Cycle Management Services are the primary driver. The others are medical Billing Software (ClaimsManager Pro), EHR & Practice Management Software (Cosé) and payer Contracting & Credentialing.
Does SyMed have an API?
Yes. Cosé EHR and Practice Management software offers API integrations with almost any program. The software supports seamless integration with existing healthcare systems and databases for a cohesive workflow and consistent data management. No specific API documentation URL, endpoint specifications, or authentication methods are provided on the website.
What industry is SyMed in?
SyMed's product category is Healthcare Revenue Cycle Management. Its primary akta.pro industry code is HLACACAA, Medical Billing & Coding Automation. Its NAICS code is 5614 and its SIC code is 7372.