What Bonner General Health does

Bonner General Health is an independent nonprofit 25-bed Critical Access Hospital headquartered in Sandpoint, Idaho, founded in 1949. It operates as the primary acute-care provider for Bonner County and surrounding areas of Northern Idaho, Eastern Washington, and Western Montana, delivering 24/7 emergency services, inpatient acute care, a four-bed ICU, and a broad range of specialty outpatient clinics including women's health, behavioral health, orthopedics, ophthalmology, oncology (via a Kootenai Health partnership), cardiopulmonary, diagnostic imaging (3D mammography, MRI, CT, nuclear medicine), infusion therapy, anticoagulation, and hospice and bereavement services. The hospital employs 501-1000 staff and more than 200 medical providers, holds DNV GL-Healthcare accreditation, and is designated a Level 2 STEMI, Level 3 Stroke, and Level 4 Trauma center, as well as the first Pediatric Capable Critical Access Hospital in Idaho. Capital projects (1999 expansion, 2014-2015 Health Services Building, 2024 Transitional Care Unit, 2025-2026 surgical upgrades) are largely funded by the BGH Foundation's community fundraising.

The business model is a standard nonprofit hospital revenue model: net patient service revenue billed through insurance payers, Medicare, Medicaid, and self-pay, supplemented by a financial assistance program (BGH Cares), community donations through the BGH Foundation, and ancillary services such as CPR/first-aid training. Distribution is entirely physical across the main hospital campus and at least nine outpatient clinic locations in Sandpoint, with limited telehealth for behavioral health and select primary care visits. Notable technology assets include ROSA Robotics for orthopedic surgery, 3D mammography, advanced MRI, and a Meditech EMR with a MyHealth patient portal; the organization also participates in the Idaho Health Data Exchange and the 340B Drug Pricing Program. In 2023 the hospital closed its labor and delivery services, a defensive service-line exit that removed OB capacity for the region but was offset by reinvestment in surgical and post-acute service lines funded by the Foundation.

Name

Bonner General Health

Legal name

Bonner General Health

Website

https://bonnergeneral.org

Company type

Private

Founded year

1949

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Bonner General Health is an independent nonprofit 25-bed Critical Access Hospital in Sandpoint, Idaho, serving Northern Idaho, Eastern Washington, and Western Montana with emergency, inpatient, and outpatient specialty care through 200+ providers across nine-plus clinics.

Ownership category

akta.pro rank

Product category

Critical Access Hospital Services

NAICS

General Medical and Surgical Hospitals (622110), Ambulatory Health Care Services (621)

SIC

Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

Keywords

• Critical access hospital
• Outpatient specialty clinics
• Emergency medical services
• Rural healthcare delivery
• Diagnostic imaging services

Headquarters

HQ city

Sandpoint

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Healthcare Services Revenue: Bonner General Health generates revenue through providing comprehensive medical services including emergency care, inpatient hospital services, outpatient clinic visits, diagnostic imaging, laboratory services, surgical services, and various specialty medical services. Revenue is collected from insurance payers, Medicare, Medicaid, and direct patient payments.
2. Hospital Facility Services: Revenue from hospital stays, procedures, and facility fees. The hospital bills insurance companies and patients for services rendered.
3. Physician Services: Separate billing for physician services including emergency room physicians, radiologists, pathologists, anesthesiologists, and other specialists.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Bonner General Health operates a 25-bed Critical Access Hospital in Sandpoint, Idaho, providing 24/7 emergency, acute, intensive, and surgical care, along with more than 20 outpatient specialty clinics covering immediate care, women's health, family practice, internal medicine, behavioral health, cancer treatment, cardiopulmonary, orthopedics, ophthalmology, diagnostic imaging, infusions, laboratory, rehabilitation, hospice, and bereavement services. Revenue is generated through fee-for-service billing to insurance payers, Medicare, Medicaid, and direct patient payments.

Product overview

Bonner General Health operates a 25-bed Critical Access Hospital in Sandpoint, Idaho, as a unified healthcare platform offering acute care hospital services alongside multiple outpatient clinic modules. The core hospital provides 24/7 emergency and critical care, while outpatient clinics extend services including Immediate Care for walk-in urgent needs, Sandpoint Women's Health for gynecological services, Family Practice and Internal Medicine for primary care, Behavioral Health for mental health services, and specialty clinics for Cancer Services, Cardiopulmonary, Diagnostic Imaging, Infusions, Orthopedics, Ophthalmology, and Laboratory. The organization also operates hospice and bereavement services, a volunteer-staffed Healing Garden, and an Art for the Soul program. The BGH Foundation supports the hospital through fundraising events. Services are accredited by DNV GL-Healthcare, and the hospital recently received surgical air handler upgrades in 2026.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department 24/7 emergency medical care facility and the first Critical Access Hospital in Idaho recognized as Pediatric Capable by the Idaho Department of Health and Welfare.
• Immediate Care Clinic Walk-in urgent and minor care clinic open seven days a week treating cuts, minor burns, sprains, fractures, and respiratory infections without appointments.
• Sandpoint Women's Health Women's health clinic offering gynecological care, menopause management, well-woman exams, colposcopy, ultrasound, and treatment for conditions including endometriosis and cervical dysplasia.
• Acute Care Unit Inpatient unit providing care for diverse patient populations with illnesses, surgical needs, and medical conditions, including a transitional swing bed program for post-acute recovery.
• Anticoagulation Clinic Outpatient clinic staffed by pharmacists providing monitoring and management of anticoagulation therapy including blood testing, medication adjustments, and patient education.
• Behavioral Health Outpatient mental health services for adults and pediatric patients including psychiatric evaluation, medication management, counseling, and diagnostic testing for conditions such as ADHD and dementia.
• Bereavement Services Hospice bereavement support including adult grief support groups, grief acceptance groups, children's grief camp (Kids Camp), individual counseling, and a lending library on death and dying.
• Cancer Services (Kootenai Clinic Cancer Services) Outpatient chemotherapy treatment clinic offering comprehensive cancer care with certified oncology nurses, newest therapies, and clinical trials in a monitored atmosphere, in partnership with Kootenai Health.
• Cardiopulmonary Services Diagnostic and therapeutic respiratory and cardiac care including arterial blood gas draws, EKG, stress testing, Holter monitoring, pulmonary function testing, and 24/7 oxygen therapy.
• Diagnostic Imaging Full-service imaging department offering CT, 3-D mammography, DEXA, ultrasound, echocardiography, fluoroscopy, MRI, nuclear medicine, and X-ray with interventional procedures including biopsies and joint injections.
• Family Practice Comprehensive family health and wellness clinic providing personalized care for all ages including preventive screenings, chronic disease management, illness treatment, and pediatric services.
• Hospice Non-profit hospice program serving Bonner and Boundary Counties providing comprehensive end-of-life care with medical director, nurse practitioners, RNs, aides, social workers, chaplains, and volunteers.
• Infusion and Procedures Clinic Outpatient infusion clinic providing antibiotic therapy, hydration, autoimmune therapies, MS and osteoporosis treatments, blood transfusions, and specialty medication infusions including Actemra, Entyvio, and Tysabri.
• Intensive Care Unit Four-bed ICU with capacity for six patients providing advanced monitoring and care for seriously ill patients, with remote cardiac telemetry and outpatient services including cardioversions.
• Internal Medicine Adult primary care clinic (18+) providing diagnosis and treatment for broad range of symptoms and diseases, with in-person and telehealth appointments available.
• Laboratory Services Full-service clinical laboratory providing chemistry, hematology, microbiology, and transfusion services with 24-hour coverage, partnered with Kootenai Health and Mayo Medical Laboratories.
• Ophthalmology Clinic Only ophthalmology clinic in the greater Sandpoint area offering medical, surgical, and nonsurgical treatment for eye conditions including cataracts, macular degeneration, and corneal disorders.
• Orthopedics Orthopedic care offering state-of-the-art techniques for bone, joint, and muscle problems with three orthopedic surgeons who prefer nonsurgical approaches before recommending surgery.
• Physical Therapy Rehabilitation services including physical therapy, occupational therapy, and speech therapy for patients recovering from injuries, surgeries, or managing chronic conditions.
• ROSA Robotics Robotic-assisted surgical technology for precise orthopedic and other surgical procedures using the ROSA Robotics system.
• Surgical Services State-of-the-art surgical center with modern operating rooms featuring upgraded air handling systems for improved environmental controls and patient safety.
• Community First Aid & CPR Classes American Heart Association training site operated in conjunction with CPR Central, offering CPR and First Aid, Healthcare Provider (BLS), and Pediatric CPR First Aid classes on the BGH campus.
• Support Groups Community health support groups including Better Breathers Club (in partnership with American Lung Association), ADHD 101 classes, Co-Parenting classes, Trauma Informed Parenting, and related education programs.

Quantifiable outcome

• 3D Mammography detects 40% more invasive cancers than 2D mammography
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Kootenai HealthcoreStrategic or Co-development Partner · 1 June 2007Kootenai Clinic Cancer Services at Bonner General Health opened in June 2007, offering patients outpatient chemotherapy treatments in a comfortable, closely-monitored atmosphere. Kootenai Health provides cancer care specialists and services at BGH facilities.
• DNV GL-HealthcarecoreOthersAccreditation organization providing certification of Bonner General Health's expertise in patient safety and quality management standards.
• Idaho Health Data Exchange (IHDE)coreTechnology or IntegrationBGH participates in the Idaho Health Data Exchange, allowing sharing of healthcare information with other medical providers involved in patient care.
• National Health Service CorpscoreStrategic or Co-development PartnerBGH Behavioral Health clinic is designated as a National Health Service Corp site, promising to serve all patients and offer discounted fees to qualifying patients.
• CPR CentralminorChannel Partner/ Reseller/ DistributorBGH is an American Heart Association training site in conjunction with CPR Central, offering CPR and First Aid classes on the BGH campus.
• Zable FoundationminorGTM or Marketing Partner2026 Heart Ball sponsor supporting BGH Foundation fundraising efforts.
• Kootenai HealthminorGTM or Marketing Partner2026 Heart Ball table sponsor supporting BGH Foundation.
• Life Flight NetworkminorOthers2026 Small Business Partner sponsor for Heart Ball event supporting BGH Foundation.
• Pend Oreille Arts CouncilminorStrategic or Co-development PartnerPartner with Community Assistance League funding the Kaleidoscope art enrichment program displayed in BGH's Art for the Soul program.
• American Lung AssociationminorStrategic or Co-development PartnerBGH Cardiopulmonary Department hosts Better Breathers Clubs in partnership with American Lung Association.

Scale indicators8 records

Recent moves10 records

Expansion highlights4 records

Regional players

• St. Joseph Regional Medical Center: St. Joseph Regional Medical Center is a regional acute-care hospital in Lewiston, Idaho serving the Lewis-Clark Valley and surrounding communities. Comparable as a community/regional hospital competing for patients in the broader rural Idaho / Eastern Washington market.
• Shoshone Medical Center: Shoshone Medical Center is a Critical Access Hospital in Kellogg, Idaho serving the Silver Valley. Comparable as a small rural CAH in the same state with similar service-line scope and reliance on community support.
• Portneuf Medical Center: Portneuf Medical Center is a regional hospital in Pocatello, Idaho affiliated with a larger health system. Comparable as a community/regional Idaho hospital competing for tertiary referrals and specialty care across rural Idaho populations.
• Boundary Community Hospital: Boundary Community Hospital is a Critical Access Hospital in Bonners Ferry, Idaho, immediately adjacent to Bonner General's primary service area. It is one of the closest direct competitors for inpatient and outpatient rural volumes in Bonner County's neighboring region.

Direct peers

• Gritman Medical Center: Gritman is a community hospital in Moscow, Idaho that operates as a Critical Access / community hospital serving a similar rural Northern Idaho catchment. It matches Bonner General in size, scope, and rural CAH operating model with multi-specialty outpatient clinics and foundation support.
• Kootenai Health: Kootenai Health is the regional referral health system based in Coeur d'Alene, Idaho, serving Northern Idaho. It is comparable because it both operates the cancer services partnership hosted at Bonner General Health and competes for the broader regional patient pool across the same geographies.
• Bingham Memorial Hospital: Bingham Memorial is an independent community hospital in Blackfoot, Idaho operating a network of outpatient clinics and physician services across Eastern Idaho. Comparable because of similar multi-clinic community-hospital operating model and rural Idaho catchment.

Broad incumbents

• St. Luke's Health System: St. Luke's is the dominant Idaho-based integrated health system headquartered in Boise with hospitals and clinics statewide. It competes broadly for tertiary referrals and specialty care that Bonner General cannot deliver, and is the system BGH patients may be referred to for higher-acuity care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/BonnerGeneral
• Xx.com/bonnergeneral

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bonner General Health