Kootenai Health

What Kootenai Health does

Kootenai Health is a community-owned, non-profit regional health system headquartered in Coeur d'Alene, Idaho, operating a 381-bed acute care hospital and an affiliated network of 200+ providers across the Kootenai Clinic platform. The organization serves as the primary referral center for North Idaho, Eastern Washington, Western Montana, and the broader Inland Northwest, delivering a comprehensive continuum of care that includes cardiac surgery, oncology, robotic surgery, orthopedics, obstetrics and a Level III NICU, emergency and trauma services, behavioral health, and retail pharmacy at three locations.

The system's clinical technology stack centers on advanced surgical robotics (including a newly deployed da Vinci 5 system with haptic feedback and an ExcelciusGPS spinal navigation platform), 11 operating suites with two hybrid ORs, advanced imaging and radiation therapy, and the MyChart patient portal layered on a comprehensive EHR. Niche clinical offerings — including over 1,000 robotic procedures annually, 700+ Watchman cases (regional leader), and a Level III Epilepsy Center — are supported by academic and translational research affiliations with Boise State University, University of Idaho, University of Washington (WWAMI/ITHS), and the Montana Cancer Consortium, providing access to more than 100 oncology clinical trials.

Kootenai generates revenue predominantly through fee-for-service hospital and physician billing across inpatient, outpatient, emergency, and ancillary service lines, with insurance claims filed on behalf of patients and price transparency available on request. Go-to-market is hybrid: a sales-led motion anchored in regional physician referrals, self-referral, and 24/7 emergency access; a community-led motion leveraging reputation as the region's premier referral center; and direct-to-consumer channels (MyChart, provider search, retail pharmacy) reaching an individual and family patient base distributed across four states. Multiple high-acuity accreditations (Magnet, ACS Level II Trauma, Healthgrades Cardiac Surgery Excellence, Robotic Surgery Center of Excellence) anchor its positioning and pricing power within the regional market.

Name

Kootenai Health

Legal name

Kootenai Health

Website

https://kh.org

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Kootenai Health is a community-owned, non-profit regional health system operating a 381-bed hospital and 200+ provider clinic network across North Idaho, Eastern Washington, and Western Montana, delivering comprehensive acute, specialty, and outpatient care as the Inland Northwest's primary referral center.

Ownership category

akta.pro rank

Headquarters

HQ city

Coeur D'alene

HQ country

United States

HQ region

North America

Offices43 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Hospital and Clinical Services: Traditional fee-for-service healthcare delivery model providing inpatient hospital care, outpatient clinic visits, emergency services, and specialty physician services at the 381-bed community-owned hospital and multiple clinic locations.
2. Retail Pharmacy: Outpatient retail pharmacy services at three locations (Coeur d'Alene, Hayden, Post Falls) with drive-thru, walk-in, and home delivery options, including prescription medications and over-the-counter health products.
3. Outpatient Imaging Services: Diagnostic imaging services at Coeur d'Alene and Post Falls locations, providing X-rays, advanced imaging, and radiology services.
4. Patient Billing and Payment Services: Business services including patient billing, payment processing for hospital and clinic services, with options for in-person, phone, and mail payments.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels9 records

Core offering

Kootenai Health operates a 381-bed community-owned hospital in Coeur d'Alene, Idaho, supported by a network of 200+ providers across Kootenai Clinic outpatient locations. The health system delivers comprehensive medical services spanning primary care, specialty care, advanced robotic surgery, cardiac care, oncology, orthopedic care, emergency/trauma services, behavioral health, and maternal/infant care across North Idaho, Eastern Washington, and Western Montana. It supplements direct clinical care with a retail pharmacy network, the MyChart patient portal, and clinical research programs.

Product overview

Kootenai Health is a regional healthcare system offering a comprehensive range of medical services through its 381-bed community-owned hospital in Coeur d'Alene, Idaho, and the affiliated Kootenai Clinic network with 200+ providers. The organization operates as a platform-plus-service-line model, combining the core hospital facility with specialized service lines including Cancer Services, Heart Services (Kootenai Heart Clinics), Family Birth Center, Robotic Surgery (da Vinci), Emergency/Trauma Services, Behavioral Health, Orthopedic Services, and Research Services. Additional patient-facing services include Kootenai Health Pharmacy locations and MyChart patient portal. The system serves North Idaho, Eastern Washington, and Western Montana as a regional referral center.

Differentiator

Problem solved

Functional benefit

Brands

• Kootenai Heart Clinics: Network of cardiology and cardiovascular care clinics including general and interventional cardiology, electrophysiology, cardiothoracic surgery, and vascular surgery with locations throughout Idaho and Montana.
• Kootenai Health Foundation
• Kootenai Care Network

Products and services

• Kootenai Health Hospital

Quantifiable outcome

• Top 10% in the nation for cardiac surgery (Healthgrades Cardiac Surgery Excellence Award)
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Hagadone Medical CliniccoreStrategic or Co-development Partner · 1 July 2026Kootenai Health will assume management of Hagadone Medical Clinic effective July 1, 2026. The clinic was established in 2023 to provide no-cost primary care to eligible Hagadone health plan members. This partnership provides access to Kootenai Health's broader specialist network and enhanced care coordination.
• Ronald McDonald House Charities of the Inland NorthwestminorStrategic or Co-development PartnerRonald McDonald House Charities of the Inland Northwest provided significant operational assistance for the Davidson Family Hospitality Center, supporting lodging for patients and families traveling to Kootenai Health.
• Community Cancer FundminorStrategic or Co-development PartnerPartner in establishing the Davidson Family Hospitality Center through partnership between Kootenai Health, Community Cancer Fund, and Kootenai Health Foundation.
• Boise State UniversitycoreStrategic or Co-development PartnerKootenai Health is a clinical affiliate of Boise State University's Healthy Idaho CTR-D program, supported by NIH to build clinical and translational research foundation, workforce development, and infrastructure addressing Idaho health needs.
• University of IdahocoreStrategic or Co-development PartnerOngoing partnership to bridge academic research with clinical practice and advance improvements in health outcomes through collaborative initiatives.
• University of WashingtoncoreStrategic or Co-development PartnerPartnership through shared initiatives to improve health outcomes for patients throughout the Northwest. Active member of ITHS | NW PC Network - collaborative network advancing translational research across Washington, Wyoming, Alaska, Montana, Idaho (WWAMI) region.
• Montana Cancer ConsortiumcoreStrategic or Co-development PartnerAs a member of the Montana Cancer Consortium, Kootenai Clinic Cancer Services provides patients access to over 100 oncology clinical research studies.
• Kootenai Health FoundationminorStrategic or Co-development PartnerPartner in establishing the Davidson Family Hospitality Center. Foundation supports fundraising and donor relations for hospital programs and services.
• MultiCareminorStrategic or Co-development PartnerKootenai Health and MultiCare align on behavioral health services according to published partnership information.

Scale indicators13 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Samaritan Health Services: Samaritan Health Services is a non-profit regional health system based in Corvallis, OR operating multiple hospitals and clinics across the mid-Willamette Valley. Similar community-owned structure, mid-size regional footprint, and comprehensive service line breadth to Kootenai.
• St. Luke's Health System: St. Luke's is Idaho's largest non-profit health system based in Boise, with multiple hospitals and clinics across southern and central Idaho. It is the closest direct peer to Kootenai in terms of being an Idaho-headquartered, community-focused regional referral system with comprehensive specialty service lines.
• Kadlec Regional Medical Center: Kadlec is a non-profit regional referral center in Richland, WA serving the Tri-Cities and surrounding region, now part of Providence. Comparable to Kootenai as a community-owned regional referral center with comprehensive specialty services in the PNW.
• Renown Health: Renown Health is a non-profit regional health system in Reno, NV with a comparable mid-size footprint, comprehensive service lines including cardiac and cancer, and a role as the dominant regional referral center for northern Nevada. Similar in scale, ownership, and market position to Kootenai.
• Confluence Health: Confluence Health is a non-profit integrated delivery system in Wenatchee, WA serving north-central Washington as the dominant regional referral center. Comparable in community-hospital character, regional monopoly status, and specialty service breadth to Kootenai.
• Billings Clinic: Billings Clinic is a community-owned, physician-led regional referral center serving Montana, Wyoming, and the Dakotas — closely comparable to Kootenai in scope, ownership structure, and regional referral role. Both compete for patients in Western Montana and adjacent geographies.
• Asante: Asante is a non-profit community health system based in Medford, OR operating three hospitals including a regional referral center serving southern Oregon and northern California. Comparable to Kootenai in bed count, scope of services, and regional referral role in a similar-sized geographic market.

Broad incumbents

• PeaceHealth: PeaceHealth is a multi-hospital Catholic health system operating across Washington, Oregon, and Alaska. Its PNW footprint and community-hospital mission make it a structural peer, though it operates at greater scale and across broader geography than Kootenai.
• MultiCare Health System: MultiCare is a larger, multi-hospital PNW health system based in Tacoma, WA with Deaconess Hospital in Spokane — a direct referral competitor for Kootenai's Eastern Washington catchment. Kootenai already partners with MultiCare on behavioral health alignment, making them both a partner and an overlapping regional incumbent.
• Providence Health & Services: Providence operates Sacred Heart Medical Center in Spokane, the largest tertiary referral center in the Inland Northwest and a primary destination for complex cases that might otherwise stay at Kootenai. As a multi-state Catholic health system, Providence is the most significant competitive threat to Kootenai's referral catchment in Eastern Washington and northern Idaho.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/kootenaihealthorg
• Facebookfacebook.com/kootenaihealth
• Instagraminstagram.com/kootenai_health
• Xx.com/kootenaihealth

Compliance15 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kootenai Health