Dominica Electricity Services

What Dominica Electricity Services does

Dominica Electricity Services Limited (DOMLEC) is the sole licensed electricity utility in the Commonwealth of Dominica, generating, transmitting, distributing, and supplying power across the entire island. Founded in 1949, the company serves approximately 35,300 customer accounts — covering roughly 98% of the island's ~75,000 inhabitants — through residential, commercial, industrial, and municipal (street-light) segments. Operating capacity totals 26.66 MW across three hydroelectric plants (Laudat 1.24 MW, Trafalgar 3.52 MW, Padu 1.8 MW) and two diesel stations (Fond Cole 13.3 MW, Sugar Loaf 6.8 MW), supplemented by 4.8 MW of leased generation and a 6 MW / 6 MWh Battery Energy Storage System commissioned in May 2025. The grid spans 403 km of 11kV and 922 km of 230/400V distribution lines.

The company's underlying technology stack combines conventional utility systems with notable proprietary assets: a full Advanced Metering Infrastructure (AMI) with 19,000+ meters — the first such deployment in the Caribbean — enabling remote meter reading and customer consumption monitoring; a proprietary JUICE prepaid metering platform developed in-house with Utilisol (replacing Suprima in 2010), supporting vending across 60+ island locations, IVR telephone transactions, and online wallet management; SCADA and Pegasys remote communication systems; and a GIS/GPS network mapping capability. A 33kV/69kV transmission system is currently under construction with World Bank financing to integrate geothermal generation.

DOMLEC operates as a regulated, geographically exclusive monopoly under licenses granted by the Independent Regulatory Commission (IRC) effective January 2014 (exclusive T&D and supply license; non-exclusive generation license). Revenue is generated primarily through usage-based electricity sales — postpaid monthly billing and prepaid PAUG tokens priced at identical unit rates — plus one-time connection fees, security deposits, street-light installation charges, and ancillary meter services. The company distributes through three customer service offices (Roseau, Portsmouth, Marigot), an island-wide vendor network, online portals, and partner banking channels (National Bank of Dominica, First Caribbean, Bill Express, credit unions). Majority-owned by Light and Power Holdings, a subsidiary of Emera Corporation, since April 2013, DOMLEC is led by General Manager Dwayne Cenac under the chairmanship of Francine Baron.

Name

Dominica Electricity Services

Legal name

Dominica Electricity Services Limited

Website

https://domlec.dm

Company type

Private

Founded year

1949

Operating status

Operating

Headcount range

51–100 employees

Short description

Dominica Electricity Services (DOMLEC) is the sole licensed electricity utility in the Commonwealth of Dominica, generating, transmitting, distributing, and supplying power to approximately 35,300 residential, commercial, industrial, and municipal customers — covering about 98% of the island's population.

Ownership category

akta.pro rank

Product category

Electric Utility Services

NAICS

Electric Power Distribution (221122), Electric Power Generation, Transmission and Distribution (2211), Electric Power Transmission, Control, and Distribution (22112), Utilities (22), Electric Power Generation (22111)

SIC

Electric Services (4911), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Community Choice Aggregators with Distribution Operations (CCA + Wires, where applicable) (EUADABAK)

Keywords

• Electricity generation
• Electricity distribution
• Prepaid power
• Smart metering
• Utility services

Headquarters

HQ city

Roseau

HQ country

Dominica

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Infrastructure, Personnel, Technology or R&D

Revenue model

1. Electricity Sales (Postpaid): Monthly billing for electricity consumption with VAT applied at 15% on consumption in excess of 100 units. Fuel surcharge calculated based on fuel cost per gallon divided by total sales units. Residential and commercial customers billed monthly.
2. Prepaid Electricity (PAUG/JUICE): Customers purchase power tokens in advance at vendor locations or through online platforms. No price difference between prepaid and postpaid unit rates. Revenue recognized upon token purchase and meter credit.
3. New Service Connection Fees: Security deposits (EC$200 domestic, EC$300 commercial) plus cable charges (EC$0.50 per foot for commercial customers exceeding 100 feet). Connection services including temporary and permanent supply installations.
4. Street Light Services: Street light installation services with deposits and labor charges. Deposit EC$75 plus installation cost EC$145.44.
5. Meter-Related Services: Meter card replacement fees (EC$10), meter reading services, and damaged equipment claim processing.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

Dominica Electricity Services Limited (DOMLEC) generates, transmits, distributes, and supplies electricity across the Commonwealth of Dominica as the sole licensed utility. The company serves approximately 35,300 residential, commercial, and industrial customer accounts through postpaid monthly billing and a proprietary prepaid Pay-As-You-Go (JUICE) system, supported by Advanced Metering Infrastructure (AMI), an island-wide transmission and distribution network, and a mix of hydro and diesel generation capacity.

Product overview

Dominica Electricity Services operates a portfolio of interconnected electricity utility services including generation, transmission, distribution, and retail supply. The core customer-facing products consist of: (1) My Account Portal - comprehensive online portal for postpaid customers to manage bills, payments, and consumption; (2) EAccount - simplified balance-checking service for postpaid customers; (3) JUICE (Pay As U Go) - prepaid electricity system with vendor network, IVR telephone service (2556038), and online management interface; (4) AMI (Advanced Metering Infrastructure) - smart metering enabling remote reading and consumption monitoring; and (5) Domlec Prepaid Power top-up portal. Supporting infrastructure includes the 6 MW/6 MWh Battery Energy Storage System (BESS), 4.8 MW leased generation, and 33kV/69kV transmission system for renewable integration. DOMLEC is the sole electricity utility in Dominica serving approximately 35,300 customers.

Differentiator

Problem solved

Functional benefit

Products and services

• My Account Portal Online customer portal enabling postpaid customers to view and pay bills (Visa/MasterCard), review transaction and payment history, analyze and download electricity consumption data, and purchase prepaid power.
• JUICE (Pay As U Go) Prepaid Electricity System Prepaid electricity metering system allowing customers to purchase power tokens at 60+ vendors island-wide, via IVR telephone (2556038), or through online account management. Customers deposit funds into the JUICE Wallet and generate tokens to credit meters.
• EAccount Online Bill Service

Quantifiable outcome

• 98% population coverage
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• UtilisolcoreTechnology or IntegrationIT Department partnered with Utilisol to develop, test and implement the JUICE prepaid metering system, replacing the Suprima system in 2009-2010. Utilisol contributed to the development of the proprietary prepaid utility management platform.
• Independent Regulatory Commission (IRC)coreOthersIRC regulates the electricity industry in Commonwealth of Dominica and granted DOMLEC its licenses: non-exclusive generation license and exclusive license to transmit, distribute and supply electricity within Dominica, effective January 2014.
• National Bank of DominicaminorOthersPrimary banking partner for the company. Customers can pay bills at National Bank branches and via NBD's mobile and online banking services.
• Caribbean Environmental AllianceminorStrategic or Co-development PartnerPartnered with Caribbean Environmental Alliance and Domlec to create the Environmental Caregivers Club at Community High School, fostering environmental awareness among students about preserving natural resources.

Scale indicators9 records

Recent moves13 records

Expansion highlights5 records

Broad incumbents

• Fortis Inc. Diversified North American electric and gas utility holding company owning Caribbean utilities (including in Turks and Caicos). Comparable as an institutional owner/operator of multiple Caribbean electric utilities with shared regulatory and operating dynamics.
• Trinidad and Tobago Electricity Commission (T&TEC): State-owned vertically integrated electricity utility for Trinidad and Tobago, substantially larger than DOMLEC. Comparable in business model (generation, transmission, distribution) but operates at materially greater scale with different fuel mix (predominantly natural gas).

Direct peers

• Bahamas Power & Light (BPL): Vertically integrated electricity utility serving the Bahamas with generation, transmission, and distribution operations across multiple island grids. Similar Caribbean island utility model with scale larger than DOMLEC.
• Caribbean Utilities Company (CUC): Sole electricity provider in Grand Cayman with vertically integrated generation, transmission, and distribution. Closely comparable Caribbean island utility in scale and operations.
• St. Vincent Electricity Services (VINLEC): Sole state-linked electricity utility serving St. Vincent and the Grenadines with generation, transmission, and distribution. Comparable in scale and Caribbean island operating environment.
• Barbados Light & Power: Sole electricity utility in Barbados, also owned by Emera Corporation via Light and Power Holdings — making it a corporate sibling and direct operational peer with shared ownership, generation mix, and Caribbean utility regulatory dynamics.
• Jamaica Public Service (JPS): Sole licensed transmission and distribution operator in Jamaica under a regulatory franchise; vertically integrated Caribbean utility with generation, transmission, and distribution across a larger but similar regulatory and operational model.
• St. Lucia Electricity Services Limited (LUCELEC): Vertically integrated sole electricity utility on St. Lucia with generation, transmission, and distribution operations serving a similar small Caribbean island population. Closest direct peer in terms of scale, business model, and regulatory structure.
• Belize Electricity Limited (BEL): Sole integrated electricity provider in Belize, vertically integrated across generation, transmission, and distribution. Comparable in scale and Caribbean/Central American regulatory context.
• Grenada Electricity Services Ltd (GRENLEC): Sole electricity utility in Grenada with generation, transmission, and distribution operations, now owned by WRB Enterprises. Closely comparable small Eastern Caribbean island utility.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tweetdomlec
• Facebookfacebook.com/domleconline
• LinkedInlinkedin.com/company/dominica-electricity-services-ltd/about

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dominica Electricity Services