Pocahontas Memorial Hospital

What Pocahontas Memorial Hospital does

Pocahontas Memorial Hospital (PMH) is a 25-bed Critical Access Hospital and the sole inpatient provider serving all of Pocahontas County, West Virginia — a 940 square mile rural catchment. Founded in 1906 as Marlinton Hospital and Infirmary and county-owned since 1926, PMH relocated to its current Buckeye, WV campus in October 1995 and is governed by a Court-appointed Board of Trustees. The hospital operates a Level IV Trauma Center Emergency Department with 24/7 coverage, an in-house Laboratory, Radiology (including 3D mammography, CT, ultrasound, DEXA, and mobile MRI), Cardiopulmonary Services, Outpatient Nursing/infusion, Pharmacy (with co-located retail and coffee shop), and a federally designated Joe and Peg Greenlee Rural Health Clinic providing primary care, women's health, and behavioral health. Specialty clinics include Pulmonology, plus Skilled Nursing (Healing Steps swing-bed program), Rehabilitation (PT/OT/Speech), and a Diabetes self-management education program recognized by the American Diabetes Association.

The hospital's service footprint extends beyond the main campus to satellite clinics at Snowshoe (inside the Inn at Snowshoe) and Richwood (Physical Therapy), supported by ambulance services (A-rated EMS agency). Patient engagement is enabled through two portals — Your Care Everywhere for hospital services and the RHC Patient Portal for primary care — with billing processed through BillingTree. Recognition includes consecutive 5-star CMS HCAHPS ratings for cleanliness and patient recommendation, ACR mammography accreditation, and DAISY Award nursing recognition.

PMH generates revenue primarily through fee-for-service patient care billed to Medicare, Medicaid, and commercial insurance, supplemented by state and federal grant funding for capital projects ($6M federal CDS for Emergency Department expansion in 2024; $1.978M state Rural Hospital Grant for infrastructure in 2025). As a county-owned public entity, PMH is not equity-investable; it is governed locally, supported by philanthropy (notably the Greenlee family donation enabling the RHC facility), and operates within a defined rural service area where geographic and regulatory barriers prevent competing inpatient entry.

Name

Pocahontas Memorial Hospital

Legal name

Pocahontas Memorial Hospital

Website

https://pmhwv.org

Company type

Private

Founded year

1906

Operating status

Operating

Headcount range

101–250 employees

Short description

Pocahontas Memorial Hospital is a 25-bed county-owned Critical Access Hospital and the sole inpatient provider for Pocahontas County, West Virginia. It operates a Rural Health Clinic, satellite clinics, and offers emergency, primary, specialty, rehabilitation, laboratory, imaging, and retail pharmacy services.

Ownership category

akta.pro rank

Product category

Rural Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110), Outpatient Care Centers (6214), Nursing Care Facilities (Skilled Nursing Facilities) (6231)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Specialty Outpatient Facilities, Nec (8093), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industries

General Pulmonology Practice (HLAKANAA), Palliative Care Clinics & Outpatient Programs (HLADAHAF)

Keywords

• Critical access hospital
• Rural healthcare services
• Emergency medical care
• Diagnostic imaging
• Rehabilitation services

Headquarters

HQ city

Buckeye

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Patient Healthcare Services: The hospital generates revenue through patient care services including emergency care, inpatient hospital stays, outpatient services, diagnostic testing, and specialty clinic visits. Services are billed to patients directly or through Medicare, Medicaid, and private insurance plans.
2. Rural Health Clinic Services: Federally designated Rural Health Clinic providing primary care, preventive services, and chronic disease management. Revenue generated through patient visits and insurance billing.
3. State and Federal Grant Funding: The hospital receives state and federal funding for infrastructure improvements and healthcare services expansion, including nearly $2 million in state rural hospital grants and $6 million in federal funding for Emergency Department expansion.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Pocahontas Memorial Hospital is a 25-bed critical access hospital providing comprehensive healthcare services including 24/7 emergency care (Level IV Trauma Center), laboratory, radiology (with 3D mammography), cardiopulmonary, pharmacy, behavioral health, rehabilitation, and skilled nursing. The hospital operates a federally designated Rural Health Clinic and satellite clinics in Snowshoe and Richwood, serving as the sole healthcare provider for Pocahontas County's 940 square miles.

Product overview

Pocahontas Memorial Hospital operates as a 25-bed Critical Access Hospital with a federally designated Rural Health Clinic (RHC) located in Buckeye, West Virginia. The hospital offers a comprehensive range of healthcare services organized around its core Emergency Department (Level IV Trauma Center, 24/7), Laboratory, Radiology (including 3D mammography), and Cardiopulmonary Services, complemented by specialty clinics including Pulmonology Clinic and Behavioral Health Services. The hospital has expanded into retail healthcare with PMH Pharmacy (including a coffee shop), and provides post-acute care through its Skilled Nursing Swing Bed Program and comprehensive Rehabilitation Services (PT, OT, Speech). Primary care is delivered through the Rural Health Clinic (Joe and Peg Greenlee building) and two outlying clinics at Snowshoe and Richwood. Patient engagement is supported through two online portals: Your Care Everywhere (hospital services) and RHC Patient Portal (primary care), with billing handled through BillingTree. Additional services include Ambulance Services, Outpatient Nursing Center (infusion therapy), Diabetes Education, Case Management, and DAISY Award recognition for nursing excellence.

Differentiator

Problem solved

Functional benefit

Brands

• Joe and Peg Greenlee Rural Health Clinic: Full service family practice clinic including infant and women's care, part of PMH's federally designated Rural Health Clinic program.
• PMH Pharmacy
• Pulmonology Clinic
• Healing Steps
• Your Care Everywhere

Products and services

• Emergency Department 24/7 emergency care with Level IV Trauma Center designation, providing emergency medical services with physicians and staff on duty at all times, including helicopter transfer capabilities for critical cases.
• Laboratory Services Clinical laboratory testing with same-day results, featuring 24/7 coverage for acute and emergency patients, including urinalysis, microbiology, metabolic panels, blood counts, cardiac testing, and transfusion services.
• Radiology Comprehensive imaging services including general X-rays, CT scans (with/without contrast), ultrasounds, 3D mammography, DEXA bone density scans, and MRI exams performed weekly by mobile unit.
• Cardiopulmonary Services Respiratory therapy and cardiopulmonary care including diagnostic tests (spirometry, EKG, Holter monitors) and medically supervised outpatient cardiac and pulmonary rehabilitation programs (36 sessions over 12 weeks).
• PMH Pharmacy Retail pharmacy with drive-thru convenience offering prescription services, medication synchronization, OTC medications, gift shop, and integrated coffee shop with fresh baked items and lunch specials.
• Pulmonology Clinic Specialty clinic diagnosing and treating lung disease, airway disorders (COPD, asthma, chronic lung infections, respiratory failure, lung cancer), and sleep disorders.
• Rural Health Clinic Federally designated family practice providing care for all ages including well child care, sports/school physicals, family/internal medicine, sick visits, women's health, chronic disease management, immunizations, and CDL/DOT physicals.
• Behavioral Health Services Mental health and behavioral health services including in-person and telemedicine sessions treating depression, anxiety, adjustment issues, relationships, and addictions.
• Rehabilitation Services Full range of inpatient and outpatient therapy services including Physical Therapy, Occupational Therapy, and Speech Therapy for children and adults.
• Skilled Nursing (Swing Bed) Program Healing Steps skilled nursing rehabilitation program providing short-term post-hospitalization recovery with physical, occupational, and cardiopulmonary therapies, wound care, and IV antibiotic treatments.
• Diabetes Education and Management American Diabetes Association recognized 'B-N-Charge' diabetes self-management education program offering classes on healthy coping, eating, activity, medication, monitoring, reducing risks, and problem solving.
• Outpatient Nursing Center Infusion and nursing services including IV therapies (antibiotics, fluids, iron, blood infusions), port flushes/access, allergy injections, cancer adjunct therapies, and wound care.
• Case Management Care facilitation and coordination services including advance directive assistance, discharge planning, social service assessments, community resource referrals, nursing home placement, and patient advocacy.
• Ambulance Services EMS agency accredited as 'A' rated by West Virginia Office of Emergency Medical Services providing interfacility transfers, 911 emergency response, non-emergency transports, and community education programs.
• Mammography Services 3D mammography using Hologic Selenia Dimensions system with ACR accreditation, offering both screening (self-referral) and diagnostic mammograms with ultrasound follow-up capabilities.
• Online Bill Pay Online bill payment service through BillingTree platform enabling patients to securely view accounts and pay hospital and Rural Health Clinic bills, with Prompt Pay Discount for accounts paid within 30 days.

Quantifiable outcome

• 734 hospital patients served in 2025
• +3 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Four partnerships are on record, tiered minor.

• Donate Life West Virginia / Center for Organ Recovery and EducationminorStrategic or Co-development PartnerPartnership to help save lives by educating the community about the importance of organ, eye, and tissue donation and increasing the number of registered donors. PMH participates in flag raising ceremonies and community education events.
• DAISY FoundationminorStrategic or Co-development PartnerPMH partners with the DAISY Foundation to reward and recognize exceptional nurses through the DAISY Award program. The foundation honors nurses who provide extraordinary compassionate care.
• American College of Radiology (ACR)minorStrategic or Co-development PartnerPMH mammography services are accredited by ACR through a peer-review evaluation process that assesses image quality, personnel qualifications, equipment, and quality assurance programs.
• Family Resource NetworkminorStrategic or Co-development PartnerPMH Auxiliary partners with Family Resource Network for community initiatives including Project Christmas toy donations and co-location of Richwood PT Clinic in FRN's Food Pantry building.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Charleston Area Medical Center (CAMC): West Virginia's largest hospital system, providing tertiary care across southern WV and operating the Greenbrier Valley Medical Center. Common referral destination for PMH patients requiring specialty care beyond CAH scope.
• Davis Medical Center: A larger West Virginia community hospital in Elkins (Randolph County) operated by Davis Health System. Broader service portfolio and slightly larger scale than PMH but operates in an adjacent rural region.
• WVU Medicine: West Virginia's largest academic health system, headquartered in Morgantown, providing tertiary care and a network of community hospitals. PMH patients requiring higher-acuity care are frequently transferred into the WVU Medicine system.
• Greenbrier Valley Medical Center: A West Virginia community hospital in Ronceverte now part of CAMC Health System. Larger than PMH but comparable rural West Virginia location and emergency/inpatient service profile.

Direct peers

• Webster County Memorial Hospital: A West Virginia critical access hospital operated as a county-owned community facility in Webster Springs. Highly comparable in scale, geography, and CAH designation to PMH.
• Stonewall Jackson Memorial Hospital: A 25-bed critical access hospital in Weston, West Virginia, operating as a county-owned community provider with a comparable service mix including ED, primary care, and specialty clinics. Directly comparable rural scale and CAH designation.
• Minnie Hamilton Health System: A West Virginia rural health system with a critical access hospital and multiple clinics in Calhoun and Gilmer counties. Directly comparable rural integrated delivery model.
• Braxton County Memorial Hospital: A small West Virginia critical access hospital serving Braxton County with emergency, inpatient, and outpatient services. Closely comparable rural CAH model and service breadth.
• Grant Memorial Hospital: A West Virginia community hospital in Petersburg serving rural Grant County with emergency, inpatient, and specialty services. Similar rural CAH-style operations.
• Summersville Regional Medical Center: A West Virginia community hospital in Summersville providing emergency, inpatient, and outpatient care in rural Nicholas County. Comparable rural scale and service mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/pmhwv
• Facebookfacebook.com/PMH-Where-Your-Health-is-Our-Priority-329998510429423

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pocahontas Memorial Hospital