What Trios Group does

Trios Group is a UK-based facilities management company, originally founded in 1919 and headquartered in the UK (operations referenced in Upminster, Greater London; firmographic listing Birmingham). The company provides integrated facilities management across three service categories: Hard Services (Mechanical and Electrical, Refrigeration, Building Fabric, Minor Works, Shutters/Gates/Auto Doors, Drainage), Soft Services (Cleaning, Grounds Keeping, Winter Maintenance, Security Services), and Technology & Specialist Services (Technology, Managed Services, Helpdesk, Building Management Systems). Its technology stack centers on Building Management Systems (BMS) for monitoring and controlling HVAC, lighting, and energy systems; a centralized managed services helpdesk platform; and a notable deployment of Meta AR glasses within the refrigeration team to deliver remote technical guidance and address the sector's technical skills gap. The company also employs data-driven service optimization for cleaning schedules and performance benchmarking.

Trios Group serves enterprise clients across retail (Sainsbury's, Amazon Fresh, Argos, NEXT, IKEA, The Perfume Shop, Wholefoods, Travis Perkins PLC), financial services (Santander), logistics (EVRi), business services (Capita), hospitality (Whitbread, Travelodge), co-operative retail (Midcounties Co-op), and healthcare (CVS Vets, Portman Dentex). The go-to-market is direct enterprise sales targeting multi-site estates with integrated FM contracts; pricing is not publicly disclosed and is quoted per scope. Notable differentiators include a single-source integrated offering, proactive workforce skills development, and sustainability-led initiatives; commercial outcomes cited include saved millions in cost for a retail client through data-driven cleaning optimization.

In August 2023, Trios Group was acquired by Arcus FM, and all colleagues and services have been fully integrated into Arcus FM Limited. The Trios Group entity no longer operates independently; the triosgroup.co.uk domain redirects to arcusfm.com. The operating headquarters for the combined UK FM operation is Enterprise House, 168–170 Upminster Road, Upminster, Greater London, RM14 2RB. The company holds ISO 9001, 14001, 27001:2022, and 45001 certifications, and has accumulated multiple industry awards including RoSPA Gold 2025, SFMI Gold 2024, and historical recognition on the Sunday Times PwC Top Track 250.

Name

Trios Group

Website

https://triosgroup.co.uk

Company type

Private

Founded year

1919

Operating status

Acquired

Headcount range

501–1,000 employees

Short description

Trios Group is a UK-based, multi-service facilities management provider offering integrated hard, soft, and technology specialist services to enterprise clients across retail, financial services, logistics, hospitality, and healthcare. Acquired by Arcus FM in August 2023 and fully integrated.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Facilities Support Services (561210), Facilities Support Services (56121)

SIC

Services-Facilities Support Management Services (8744), Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)

akta.pro secondary industry

Soft Services (Cleaning, Support, Mailroom) (BPABAAAB)

Keywords

• Integrated facilities management
• Hard FM services
• Soft FM services
• Building management systems
• Commercial cleaning services

Headquarters

HQ city

Birmingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Facilities Management Services: Recurring managed services revenue from integrated hard services, soft services, and technology offerings delivered across client estates. Revenue generated through contractual agreements with enterprise clients requiring comprehensive FM solutions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Trios Group was an integrated facilities management provider delivering hard services (mechanical and electrical, refrigeration, building fabric, minor works, shutters/gates/auto doors, drainage), soft services (cleaning, grounds keeping, winter maintenance, security), and technology and specialist services (managed services, helpdesk, building management systems) to large enterprise clients across the UK.

Product overview

Trios Group, acquired by Arcus FM in August 2023, operates as a comprehensive facilities management provider offering integrated services across three main categories: Hard Services (Mechanical and Electrical, Refrigeration, Building Fabric, Minor Works, Shutters/Gates/Auto Doors, Drainage), Soft Services (Cleaning, Grounds Keeping, Winter Maintenance, Security Services), and Technology & Specialist Services (Technology, Arcus Projects, Managed Services, Helpdesk, Building Management Systems). The company serves diverse clients including major retailers, financial institutions, logistics companies, and hospitality brands across the UK.

Differentiator

Problem solved

Functional benefit

Products and services

• Hard Services Integrated hard facilities management services including mechanical and electrical, refrigeration, building fabric, minor works, shutters/gates/auto doors, and drainage for enterprise commercial and industrial clients.
• Soft Services Soft facilities support services including cleaning, grounds keeping, winter maintenance, and security for commercial and retail environments, with data-driven approaches for optimized cleaning schedules.
• Technology & Specialist Services Specialist technology and managed services including technology integration, project management, managed services, centralized helpdesk, and building management systems for facility operations.

Quantifiable outcome

• Millions in cost savings for retail client through optimized cleaning schedules and data-driven approach

Named customers17 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• ABM Industries (UK): US-headquartered integrated facility services provider with UK operations in cleaning, parking, and building maintenance — competes with Trios Group particularly in retail and commercial IFM contracts.
• EMCOR Group (UK): US-based facilities services and energy management major with UK operations delivering mechanical & electrical, building services, and integrated FM — directly comparable to Trios's M&E and refrigeration-led hard services portfolio.
• Atalian Servest (UK): Pan-European integrated FM provider with strong UK presence in cleaning, security, M&E, and building services — direct competitor to Trios Group's hard+soft IFM offering across retail and enterprise estates.

Broad incumbents

• Sodexo UK: Global FM and food services major with a substantial UK integrated FM business serving enterprise and public sector clients — comparable as a full-service IFM competitor with both hard and soft services capabilities.
• CBRE Global Workplace Solutions (UK): Global workplace and integrated FM provider serving large UK enterprise clients — competes with Trios Group in multi-site managed services, helpdesk, and BMS-enabled contracts.
• Serco Group: UK-based public services and facilities management operator serving government, transport, and healthcare — competes with Trios in integrated FM and managed services contracts at enterprise scale.
• Compass Group UK & Ireland: Major UK contract catering and support services group with facilities management capabilities, overlapping with Trios Group's soft services and integrated FM contracts in retail, corporate, and healthcare.
• G4S (now part of Allied Universal): Global security and integrated FM provider with significant UK presence — overlaps with Trios Group's security services and broader IFM offering across enterprise and retail sites.
• Mitie Group: One of the UK's largest integrated facilities management providers, offering hard FM, soft FM, and security services to enterprise clients across the UK — directly comparable to Trios Group's integrated FM offering and customer base.
• Engie UK & Ireland: Energy and facilities services major offering technical building services, energy management, and integrated FM — comparable to Trios Group in M&E, refrigeration, and BMS-led IFM contracts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/triosgroupplc

Compliance22 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trios Group