South Central Regional Information Center

What South Central Regional Information Center does

South Central Regional Information Center (SCRIC) is one of 12 state-mandated Regional Information Centers operating under the New York State BOCES framework and is organizationally affiliated with Broome-Tioga BOCES. The organization delivers shared administrative, data, and technology infrastructure services to 53 K-12 school districts across 8 counties in upstate New York, reaching approximately 48,000 students through three component BOCES partners (Broome-Tioga BOCES, Delaware-Chenango-Madison-Otsego BOCES, and Otsego Northern Catskills BOCES). SCRIC maintains roughly 28 satellite locations and a staff of more than 150, with field technicians, managed IT, managed data, administrative systems, cybersecurity, telecommunications, and procurement teams organized into eight service groups. Its technology platform is built around ServiceNow (ticketing and knowledge base), Kickup (training registration), ParentSquare (district communications), SchoolTool (student information system support), and an internal SCRIC Academy learning management system, supplemented by the new SCRIC Tech Talk podcast and the Game of CIRP cybersecurity tabletop exercise.

SCRIC's business model is a BOCES cooperative services arrangement: revenue is derived from member-district contributions and cooperative BOCES funding rather than commercial pricing, in exchange for managed IT services, administrative systems training and support, data services, technology procurement, regional telecommunications, telephone interconnect, and Data Security & Privacy services. The Regional Technology Advisory Group (RTAG), established in 2021, formalizes district voice in technology planning, and SCRIC also serves as the certifying body for NYSED Instructional Technology Plans in its region. Service delivery combines on-site field support at satellite locations, remote support via the ServiceNow portal, virtual training, and in-person events including the annual Leadership & Innovation Showcase, which in 2025 featured an AWS K-12 keynote and 20+ vendor sponsors.

Recent strategic activity has emphasized portfolio breadth and capability depth rather than geographic expansion: 38% staff FTE growth since 2013, a February 2026 AI advisory program for district administrators, the launch of the SCRIC Tech Talk podcast, expansion of ParentSquare to 26 districts at 99.12% student contactability, and a cybersecurity track that earned National Cybersecurity Alliance Champion designations in 2025 and 2026. The CTE partnership with DCMO BOCES has placed 31 co-op students at SCRIC over five years, with 10 placements in 2025 alone, creating a local entry-level talent pipeline.

Name

South Central Regional Information Center

Legal name

South Central Regional Information Center

Website

https://southcentralric.org

Company type

Private

Operating status

Operating

Short description

South Central Regional Information Center (SCRIC) is one of 12 New York State Regional Information Centers, delivering shared managed IT, administrative systems, data, telecommunications, and cybersecurity services to 53 K-12 school districts across 8 upstate New York counties through three component BOCES partners.

Ownership category

akta.pro rank

Product category

Educational Technology Services

NAICS

Educational Support Services (61171)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Regional Education Service Agencies (ESAs/BOCES/Intermediate Units) (EDADABAC)

akta.pro secondary industry

Student Information Systems (SIS) & School Administration Platforms (EDAJAMAB)

Keywords

• Managed IT services
• Educational technology services
• Administrative systems support
• K-12 technology support
• Regional information services

Headquarters

HQ city

Binghamton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. BOCES Cooperative Technology Services: SCRIC operates as a Regional Information Center under the New York State BOCES framework, providing shared technology services to component BOCES and their member school districts. Funding is derived from cooperative BOCES arrangements and member district contributions for technology services including managed services, administrative systems training and support, data services, technology support and procurement, and telecommunications.
2. Regional Training Sessions: SCRIC facilitates regional training sessions for non-instructional staff in school districts covering school business office, cafeteria, human resources, technology, communications, facilities, and transportation functions. Training registration is handled through the Kickup platform.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels12 records

Core offering

SCRIC delivers shared administrative application and technology infrastructure services to 53 K-12 school districts across 8 counties in upstate New York through three component BOCES partnerships. Core offerings include Managed Services (with MITS field technicians), Administrative Systems Training and Support Services, Data Services, Technology Support and Procurement Services, Regional Telecommunications Service, and Telephone Interconnect Service, supplemented by Data Security and Privacy Services and NYSED Instructional Technology Plan certification.

Product overview

The South Central Regional Information Center (SCRIC) is one of 12 Regional Information Centers in New York State, providing a comprehensive suite of technology services to 53 school districts across 8 counties through partnerships with Broome-Tioga BOCES, Delaware-Chenango-Madison-Otsego BOCES, and Otsego Northern Catskills BOCES. The organization operates as a service center rather than a software vendor, offering six core managed service areas: Managed Services (including MITS field technicians), Administrative Systems Training & Support Services, Data Services, Technology Support & Procurement Services, Regional Telecommunications Service, and Telephone Interconnect Service. Supporting these core offerings are Data Security & Privacy Services (including incident response and the Game of CIRP tabletop exercises), District Instructional Technology Planning assistance, the SCRIC Knowledge Base (ServiceNow-based support portal), SCRIC Academy (online learning platform), and the annual Leadership & Innovation Showcase conference. The organization also provides ongoing SchoolTool application training sessions and supports ParentSquare communication platforms across member districts.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services

Quantifiable outcome

• 53 school districts served across 8 counties and 3 BOCES regions
• +4 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

27 partnerships are on record, tiered major, minor and core.

• ParentSquaremajorTechnology or Integration · 13 May 2026SCRIC partnered with ParentSquare to host the 2nd Annual User Group Lunch and Learn, keeping districts informed about platform updates, enhancements, and implementation. ParentSquare is used across 26 districts reaching 27,687 students and 8,230 staff.
• BOCES Professional Learning & Innovation CentermajorStrategic or Co-development Partner · 27 February 2026SCRIC collaborated with the BOCES Professional Learning & Innovation Center to help district administrators across the region understand how to use AI effectively and responsibly throughout all facets of their districts.
• SUNY BroomeminorStrategic or Co-development Partner · 23 January 2026SCRIC attended SUNY Broome's 2026 SPARK Event hosted by the Greater Binghamton Chamber of Commerce, providing 8th-grade students hands-on technology experience (Chromebook repair, software support, video streaming) to explore IT career opportunities.
• Greater Binghamton Chamber of CommerceminorGTM or Marketing Partner · 23 January 2026Host organization for the SUNY Broome SPARK Event that SCRIC participated in to engage students in technology career pathways.
• Broome-Tioga BOCEScoreStrategic or Co-development PartnerSCRIC is a division of Broome-Tioga BOCES and serves as the Regional Information Center for the BT BOCES region. Component districts include Binghamton CSD, Chenango Forks CSD, Chenango Valley CSD, Deposit CSD, Harpursville CSD, Johnson City CSD, Maine Endwell CSD, Newark Valley CSD, Owego Apalachin CSD, Susquehanna Valley CSD, Tioga CSD, Union Endicott CSD, Vestal CSD, Whitney Point CSD, and Windsor CSD.
• Delaware-Chenango-Madison-Otsego BOCES (DCMO BOCES)coreStrategic or Co-development PartnerSCRIC serves as the Regional Information Center for the DCMO BOCES region, one of three component BOCES. DCMO BOCES CTE program has a strong partnership with SCRIC for IT career pipeline, including co-op positions, career fairs, mock interviews, and signing ceremonies for graduates joining SCRIC.
• Otsego Northern Catskills BOCES (ONC BOCES)coreStrategic or Co-development PartnerSCRIC serves as the Regional Information Center for the ONC BOCES region, one of three component BOCES covering Otsego County and surrounding areas in upstate New York.
• AHEAD (Title Sponsor - 2025 Leadership & Innovation Showcase)majorGTM or Marketing PartnerAHEAD served as the Title Sponsor for the 2025 Leadership & Innovation Showcase. AHEAD is an education technology solutions provider focused on accelerating impact in K-12 education.
• Day Automation / Stark TechmajorTechnology or IntegrationCollaborated with SCRIC and Motorola to host end-user training sessions for districts on Avigilon video and access control systems.
• Dell TechnologiesmajorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing technology equipment and solutions for educational institutions.
• MotorolamajorTechnology or IntegrationPartnered with SCRIC and Day Automation/Stark Tech to provide end-user training on Avigilon video and access control systems for school districts.
• CDW-GmajorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, specializing in technology products and services for government and education.
• Gartner (Security & Risk Management Summit)minorStrategic or Co-development PartnerMembers of SCRIC's Cybersecurity & Data Privacy team attended Gartner's Security & Risk Management Summit in National Harbor, MD, gaining insights on cyber resilience, AI digital workforce identity management, and human factor security controls.
• RIC One (Data Privacy and Security Service)majorStrategic or Co-development PartnerSCRIC team attended the 5th Annual RIC One DPSS Conference, which brings Data Protection Officers and privacy experts from across New York together. SCRIC team helped plan and co-led sessions representing both SCRIC and statewide collaborative groups.
• Singlewire SoftwareminorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing in-room notification and emergency communication solutions for educational institutions.
• PrometheanminorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing interactive display technology for classrooms.
• PC University Distributors, Inc.minorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, specializing in educational technology distribution.
• ComSourceminorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing technology products and services.
• Skill StruckminorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing coding and computer science education solutions.
• SmithBrothersminorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing technology services.
• Innive K12 360minorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing K-12 education technology solutions.
• Synergy IT SolutionsminorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing IT solutions for education.
• Harris Education SolutionsminorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing educational administrative software solutions.
• BT BOCES Document ServicesminorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing document management services for BOCES and school districts.
• OneScreenminorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing interactive screen technology for education.
• International Data Link (IDL)minorGTM or Marketing PartnerVendor sponsor at the 2025 Leadership & Innovation Showcase, providing data management solutions for education.
• DCMO BOCES Career and Technical Education (CTE) ProgramcoreStrategic or Co-development PartnerStrong partnership connecting students with career opportunities. SCRIC managers connect with students as juniors and seniors to share career opportunities, participate in career fairs, host mock interviews, and take part in signing ceremonies when graduates join the SCRIC team. Over 5 years, 31 students placed in co-ops, with 10 in 2025 alone.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Capitol Region Education Council (CREC): CREC is a Connecticut regional education service agency providing shared services—including technology, IT, and cooperative purchasing—to school districts in the Hartford region. It is a direct functional peer to SCRIC outside New York, with a similar cooperative model serving K-12 districts across a multi-district region.
• Northwest Regional Education Service District: Northwest Regional ESD is an Oregon Education Service District providing shared technology, special education, and administrative services to component school districts. Comparable to SCRIC in cooperative model, regional mandate, and K-12 service mix; functions as a state-level equivalent of an NYS RIC.
• Education Service Center Region 4 (Texas): Region 4 ESC is one of 20 Texas Education Service Centers providing shared services—including technology, instructional support, and administrative systems—to K-12 districts. Operates under a similar cooperative/regional model as SCRIC's BOCES structure but in a different state, making it a strong functional comparable.
• Monroe 1 BOCES: Monroe 1 BOCES operates a Regional Information Center serving school districts in the Rochester region with shared technology, instructional, and administrative support services. It is a direct SCRIC peer under the same NYS RIC framework, including similar cooperative funding and cross-district service models.
• Erie 1 BOCES: Erie 1 BOCES is another of the 12 NYS Regional Information Centers, providing shared technology, data, and training services to component school districts in Western New York. Directly comparable in mandate, funding mechanism, and service mix to SCRIC, with similar school-business office, HR, and IT managed services.
• Eastern Suffolk BOCES (Regional Information Center): Eastern Suffolk BOCES hosts one of the largest Regional Information Centers in New York State, providing the same BOCES-cooperative model of shared technology services (managed IT, student/staff data systems, instructional support) to school districts on Long Island. It is the closest functional peer to SCRIC, operating under the same statewide RIC framework with comparable mandated services.
• Putnam Northern Westchester BOCES (PNW BOCES): PNW BOCES is another NYS Regional Information Center providing technology and administrative shared services to component school districts in the lower Hudson Valley. Comparable to SCRIC in service mix (managed IT, data, professional development) and statutory role, but serving a suburban/downstate geography.

Broad incumbents

• Education Networks of America (ENA): ENA is a private-sector provider of managed IT, networking, and cybersecurity services specifically to K-12 schools and libraries nationwide. While commercial rather than cooperative, it competes for the same district IT budget that SCRIC manages internally, making it a relevant incumbent peer.
• CDW Government (CDW-G): CDW-G is a major technology solutions provider to K-12 and government, offering hardware, software, and services through cooperative purchasing agreements. Already a SCRIC vendor partner (shown at 2025 Leadership & Innovation Showcase), it operates at a national scale and competes for district technology procurement and managed services spend.

Emerging players

• AHEAD: AHEAD is an education technology solutions provider focused on accelerating impact in K-12. It served as Title Sponsor of SCRIC's 2025 Leadership & Innovation Showcase, indicating a partnership rather than direct overlap, but it operates in adjacent K-12 edtech consulting/services space relevant to SCRIC's market.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat7 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/SouthCentralRIC
• YouTubeyoutube.com/@southcentralregionalinform9427
• Facebookfacebook.com/SouthCentralRIC
• LinkedInlinkedin.com/company/southcentralric

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about South Central Regional Information Center