Twigs Bistro and Martini Bar

What Twigs Bistro and Martini Bar does

Twigs Bistro and Martini Bar is a family-owned, multi-location American restaurant brand operating under Qol Restaurant Group, Inc., a Washington corporation, since June 2001. The company runs seven (soon eight) full-service casual-upscale restaurants across Washington (Spokane Valley, North Spokane/Wandermere, downtown Spokane, Kennewick, Vancouver), Utah (Farmington/Station Park), and Idaho (Coeur d'Alene, opened December 2025). The offering centers on chef-crafted American comfort cuisine — appetizers, salads, handhelds, steaks up to $58, seafood, pasta, and brunch — paired with an extensive craft cocktail, martini, wine, and beer program anchored by signature liquor displays at each location.

The core product is dine-in service complemented by weekend brunch, daily Happy Hour, late-night Happy Hour at select sites, full-service catering (plated dinners, party platters, box lunches), and private dining rooms seating 25-100 guests for events and corporate meetings. Online ordering, reservations, gift cards, and marketing signup are delivered through a third-party Toast Tab integration rather than a proprietary platform. There is no proprietary technology stack, no AI/ML capability disclosed, and no mobile app.

The business model is purely transactional: per-cover food and beverage revenue, supplemented by catering contracts ($22-$48 per person), gift card sales, and a loyalty program (Twigs Rewards Club, 8% back). Go-to-market is direct-to-consumer through physical locations, with brand awareness supported by social media (Facebook, Instagram), a weekly Fresh Sheets email newsletter, themed producer dinners, and community partnerships. Customer base is horizontal — general diners, happy-hour bar guests, and private-event clients — with no enterprise concentration.

Name

Twigs Bistro and Martini Bar

Legal name

Qol Restaurant Group, Inc.

Website

https://twigsbistro.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Twigs Bistro and Martini Bar is a family-owned regional American restaurant chain operating seven locations across Washington, Idaho, and Utah, serving chef-crafted comfort food, craft cocktails, weekend brunch, and catering to local diners and private event customers.

Ownership category

akta.pro rank

Product category

Full-Service Casual Dining Restaurants

NAICS

Full-Service Restaurants (722511), Drinking Places (Alcoholic Beverages) (722410)

SIC

Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)

akta.pro primary industry

Cocktail Bars & Lounges (CRANACAD)

akta.pro secondary industries

Bars & Pubs (Non-Music) (MPAGAIAC), Bar & Beverage Catering (Mobile Bar, Bartending) (HSACAGAF)

Keywords

• Casual dining restaurants
• Craft cocktails and martinis
• Catering and private events
• Regional american cuisine
• Happy hour specials

Headquarters

HQ city

Wausau

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Food and Beverage Sales: Primary revenue comes from dine-in restaurant sales at multiple locations across Washington, Idaho, and Utah. Revenue includes food items (appetizers, entrees, desserts), alcoholic beverages (cocktails, martinis, wine, beer), and non-alcoholic beverages. Additional revenue streams include catering services, private dining events, gift card sales, and the rewards/loyalty program.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Twigs Bistro and Martini Bar is a family-owned regional American restaurant chain operating multiple dine-in locations across Washington, Idaho, and Utah. The company offers chef-crafted American menus with locally sourced ingredients, an extensive craft cocktail and martini program, weekend brunch, happy hour service, full-service catering, and private dining event spaces. Revenue is generated primarily through in-restaurant food and beverage sales complemented by online to-go ordering, gift cards, and a customer loyalty program.

Product overview

Twigs Bistro and Martini Bar is a family-owned regional American restaurant chain operating seven locations across Washington (Spokane Valley, Wandermere/North Spokane, Downtown Spokane, Kennewick, Vancouver), Idaho (Coeur d'Alene), and Utah (Farmington). The core offering is full-service dine-in dining featuring chef-crafted American cuisine with locally-sourced ingredients, complemented by craft cocktails, martinis, local draft beer, and regional wine. The product portfolio includes: the core restaurant experience (with Happy Hour and weekend brunch), online ordering via Toast Tab integration, catering and private dining services across all locations, a rewards loyalty program, and gift cards. Recent launches include the new Coeur d'Alene waterfront location (December 2025) and a Late Night Happy Hour program at Vancouver.

Differentiator

Problem solved

Functional benefit

Products and services

• Dine-In Restaurant Service
• Weekend Brunch

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Six partnerships are on record, tiered major and minor.

• River Park SquaremajorStrategic or Co-development Partner · 17 February 2026Partnership with River Park Square mall for catering services at Kress Gallery and Fan Suite on third floor. Twigs is undergoing major remodel at this location, which first opened in June 2001.
• Front Row Properties, LLCmajorStrategic or Co-development Partner · 15 December 2025Front Row Properties, LLC worked with Twigs to develop and provide the Coeur d'Alene location space at the Thomas George building. This was a significant real estate partnership enabling Twigs' expansion into the Idaho market.
• Goose Ridge Estate Vineyard & WineryminorGTM or Marketing Partner · 30 October 2025Twigs Wandermere hosted an exclusive dinner event featuring pairings from Goose Ridge Winery. MaKenzie Monson, Wine & Spirits Sales and Marketing Manager, guided guests through the evening sharing insights about the winery and each pairing.
• Monson Ranch DistilleryminorGTM or Marketing Partner · 30 October 2025Twigs Wandermere hosted an exclusive dinner event featuring Monson Ranch handcrafted spirits paired with Goose Ridge wines. MaKenzie Monson from the fourth-generation Monson family participated in the event.
• Herradura TequilaminorGTM or Marketing Partner · 20 May 2025Twigs River Park Square hosted a Herradura Tequila dinner on May 20th, 2025. Whitney Nicholson from Brown-Forman spoke about Herradura's legacy dating back to 1870. Five-course paired menu created by Sous Chef Cameron Goude.
• Local Farmers and ProducersminorOthersTwigs sources ingredients locally whenever possible, working with local farmers markets, farmers, brewers, and winemakers to bring fresh regional produce and products to their menus.

Scale indicators3 records

Recent moves15 records

Expansion highlights5 records

Direct peers

• Yard House: Yard House is a multi-location full-service chain with an outsized craft beer and cocktail program, comparable to Twigs' emphasis on martinis and craft drinks at upscale-casual price points across multiple U.S. markets.
• McMenamins: McMenamins is a Pacific Northwest family-owned hospitality chain of brewpubs, hotels, and music venues with chef-driven menus and craft beverages — directly comparable to Twigs on regional footprint, family-ownership structure, and full-service casual-plus-bar positioning.
• Black Angus Steakhouse: Black Angus is a regional U.S. steakhouse chain offering craft cocktails, prime-cut entrees ($29–$58 range), and private dining — directly comparable in menu price band and full-service bar+steakhouse format to Twigs.
• Seasons 52: Seasons 52 (Darden-owned) is a polished-casual chain built around seasonal fresh ingredients, an extensive wine list, and craft cocktails — mirroring Twigs' Fresh Sheets seasonal menu and locally-sourced positioning.
• Eddie V's Prime Seafood: Eddie V's is a multi-location upscale chain (now owned by Darden) known for an extensive seafood menu, craft cocktails, and live jazz — comparable to Twigs on premium beverage program and full-service dining experience.
• Bonefish Grill: Bonefish Grill is a polished-casual chain with hand-crafted cocktails, fresh seafood focus, and multi-state locations — closely matching Twigs' chef-driven menus and craft martini program at similar per-cover pricing.

Broad incumbents

• The Cheesecake Factory: The Cheesecake Factory is a large publicly traded upscale-casual chain with a sprawling menu, full bar, and high-traffic mall locations — operating the same broad menu-plus-cocktail format that Twigs anchors in PNW/Utah.
• McCormick & Schmick's: McCormick & Schmick's is a multi-city seafood-and-steakhouse chain with a strong martini/cocktail bar — comparable on menu overlap, cocktail emphasis, and private-event-driven revenue mix.
• BJ's Restaurant and Brewhouse: BJ's is a multi-location casual-dining chain with deep menu, in-house brewing, and extensive cocktail list — sharing Twigs' positioning as a high-drink-content casual chain with broad menu and event/catering capability.

Regional players

• Elmer's Restaurant: Elmer's is a Pacific Northwest family-style restaurant chain with full bar and breakfast/brunch service — comparable on PNW regional footprint and family-casual dining mix, though with a more value-tier menu than Twigs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TwigsBistro.Vancouver
• Instagraminstagram.com/twigsbistro
• Xx.com/twigsbistro

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Twigs Bistro and Martini Bar