Gallen Insurance

What Gallen Insurance does

Gallen Insurance is a Trusted Choice independent insurance agency founded in 1957 and headquartered at 2237 Lancaster Pike in Shillington, Pennsylvania, serving individuals and small-to-medium businesses exclusively within Pennsylvania. The agency operates a commission-based revenue model, earning fees from 30+ insurance carrier partners — including Travelers, Chubb, Progressive, Cincinnati Insurance, Foremost, and Penn National — for policies placed across personal lines (auto, home, life, condo, renters, umbrella, wedding, classic car, flood, mobile home, motorcycle, pet, RV) and commercial lines (brewery, church, cyber liability, non-profit, workers compensation, business owners, business auto, commercial property, commercial umbrella, event, general liability, liquor liability).

The technology stack is standard for a regional independent agency: an Applied Systems (CSR24) client portal accessible via web and a proprietary-branded mobile app on Apple App Store and Google Play, with Agency Revolution powering marketing automation and Google Analytics for site measurement. No proprietary technology, patents, or AI capabilities are evident. Distribution is consultative and direct — phone, email, in-person visits to the single Shillington office, and online quote forms — supplemented by referral programs, Google Reviews collection, and community partnerships with the Greater Reading Chamber Alliance, Berks HBA, Pennsylvania Builders Association, and Shillington Business Association.

In September 2023 Gallen Insurance was acquired by McConkey Insurance & Benefits, becoming a subsidiary while preserving the Gallen brand and family-led operations — the Gallen family remains actively involved, with Ben Gallen serving as Client Service Manager/Team Lead and Dave Gallen as Business Insurance Executive. The agency has 14 named staff, is licensed only in Pennsylvania, and operates exclusively in the U.S. domestic market. Revenue is not publicly disclosed.

Name

Gallen Insurance

Legal name

Gallen Insurance

Website

https://galleninsurance.com

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

11–50 employees

Short description

Gallen Insurance is a Pennsylvania-licensed independent insurance agency founded in 1957, placing personal and commercial lines on behalf of residents and small businesses across the state as a subsidiary of McConkey Insurance & Benefits since September 2023.

Ownership category

akta.pro rank

Headquarters

HQ city

Reading

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Commissions: As an independent insurance agency, Gallen Insurance earns commissions from multiple insurance carrier partners for policies placed. Revenue is generated through commissions on personal insurance (auto, home, life, condo, renters, umbrella, wedding, classic car, flood, mobile home, motorcycle, RV, pet) and business insurance (brewery, church, cyber liability, non-profit, workers compensation, business owners, business auto, commercial property, commercial umbrella, event, general liability, liquor liability) products.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Gallen Insurance is an independent insurance agency that distributes personal insurance (auto, home, life, condo, renters, umbrella, wedding, classic car, flood, mobile home, motorcycle, RV, pet) and commercial insurance (brewery, church, cyber liability, non-profit, workers compensation, business owners, business auto, commercial property, commercial umbrella, event, general liability, liquor liability) on behalf of 25+ insurance carriers. The agency is licensed in Pennsylvania, generates revenue through carrier commissions, and provides consultative advisory service through its Shillington, PA office, phone, email, online quote forms, and a CSR24-powered client portal with mobile app.

Product overview

Gallen Insurance is a Trusted Choice Independent Insurance Agency offering a comprehensive portfolio of personal and business insurance products. The agency provides personal insurance lines (auto, life, home, condo, renters, umbrella, wedding, classic car, flood, mobile home, motorcycle, pet, and RV coverage) and business insurance solutions (brewery, church, cyber liability, non-profit, workers compensation, business owners, business auto, commercial property, commercial umbrella, event, general liability, and liquor liability). Operating since 1957 and recently acquired by McConkey Insurance & Benefits, the agency offers choice through multiple carrier relationships while providing advisory services to help clients make informed coverage decisions.

Differentiator

Problem solved

Functional benefit

Brands

• Gallen Sign Guys: A tradition started in 2002 by Sam Moll, a seventh-grade student at La Salle Academy, who began posting factoids on the company's sign. The role has been passed down through multiple generations of the Gallen family and extended family members (Ben Gallen, Grant Gallen, Owen Gallen, Will Gallen, and currently Riley Gallen) who create videos sharing random entertaining facts on the sign.

Products and services

• Personal Insurance Comprehensive personal lines insurance coverage for Pennsylvania individuals and families, including auto, life, home, condo, renters, umbrella, wedding, classic car, flood, mobile home, motorcycle, RV, and pet insurance. Each line can be quoted and bound independently or in combination through the agency.
• Business Insurance Comprehensive commercial insurance coverage for Pennsylvania small-to-medium businesses, including brewery, church, cyber liability, non-profit, workers compensation, business owners, business auto, commercial property, commercial umbrella, event, general liability, and liquor liability. Specialty verticals (brewery, church, non-profit) are distinctive niches with packaged coverage solutions.
• Gallen Insurance Client Portal and Mobile App CSR24-powered web client portal and branded native mobile apps (iOS and Android) that allow existing policyholders to view policy details, access documents, request changes, pay bills, and engage with Gallen Insurance self-service after policy purchase. Distributed via Apple App Store and Google Play.

Quantifiable outcome

• Over 65 years in business serving Pennsylvania
• +1 more outcomes

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• McConkey Insurance & BenefitscoreStrategic or Co-development Partner · 28 September 2023Gallen Insurance Agency became part of McConkey Insurance & Benefits in September 2023. This acquisition provides Gallen with greater resources and support while maintaining their local, family-owned values. McConkey Insurance & Benefits is a subsidiary that provides backing and expanded capabilities to the Gallen agency.
• Greater Reading Chamber AllianceminorStrategic or Co-development PartnerLocal chamber of commerce partnership for community engagement and business networking in the Greater Reading, PA area.
• Berks HBA (Home Builders Association)minorStrategic or Co-development PartnerPartnership with local home builders association for referral and community support.
• Shillington Business AssociationminorStrategic or Co-development PartnerLocal business association membership supporting the Shillington, PA business community.
• B&G GlassminorOthersLocal glass repair business partner recommended to customers for related services.
• Pennsylvania Builders Association (PBA)minorStrategic or Co-development PartnerState-level builders association partnership for referral network and industry advocacy.
• Insurance Agents & BrokerscoreChannel Partner/ Reseller/ DistributorIndustry association providing access to insurance carrier partnerships and professional development resources. Represents multiple insurance carriers for the agency to offer customers.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Others

• Acuity Insurance: Mid-size P&C carrier that distributes through independent agents including Gallen; relevant as a carrier partner rather than direct competitor, but operates in the same insurance product categories.
• Philadelphia Insurance Companies: Pennsylvania-headquartered carrier distributing specialty commercial lines (non-profit, business owners, etc.) through independent agencies like Gallen; relevant product overlap as a key carrier partner.

Direct peers

• Goodville Mutual Insurance: Regional Pennsylvania mutual insurer and independent agency network focused on personal and small commercial lines in the Berks County and surrounding markets.
• Penn National Insurance: Pennsylvania-based mutual insurance carrier that distributes through independent agents in the region, providing overlap in commercial and personal lines Gallen serves.
• Erie Insurance: Major Pennsylvania-based P&C insurer distributing through exclusive and independent agents across personal and commercial lines, overlapping substantially with Gallen's product set.
• Knoll Group Insurance: Independent insurance agency in the Reading/Berks County, PA market offering personal and commercial lines via multiple carriers, similar in scale and customer base.
• Murray Insurance Associates: Independent multi-line insurance agency in Pennsylvania offering personal and commercial insurance through multiple carrier partnerships, directly comparable in size, geography, and product breadth.

Broad incumbents

• Brown & Brown Insurance: Large national insurance brokerage offering commercial and personal lines through agency acquisitions; comparable business model but at substantially greater scale and geographic reach.
• Hilb Group: National insurance brokerage that acquires independent agencies to build a multi-state commercial and personal lines platform; same operating model as McConkey/Gallen at larger scale.
• World Insurance Associates: Large multi-line insurance agency roll-up operating through personal and commercial carrier partnerships; comparable agency-of-record model but national footprint.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=wQBpGb8IA5s
• Xx.com/GallenInsurance
• Facebookfacebook.com/GallenInsurance

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gallen Insurance