Cusianagas

What Cusianagas does

Cusianagas S.A.S. E.S.P. BIC is a Colombian natural gas distribution company founded in 1993 and headquartered in Yopal, Casanare. It operates as a licensed public utilities company (Empresa de Servicios Públicos) under Colombian CREG regulatory oversight, holding direct distribution concessions across five municipalities in the Casanare department: Yopal, Aguazul, Monterrey, Tauramena, and Villanueva. The company is part of the Grupo Dellano conglomerate and serves over 65,000 subscribed residential, commercial, and industrial users through a pipeline distribution network, with additional coverage maps referencing 25 municipalities across Meta, Cundinamarca, and Guaviare.

The company's product portfolio spans piped natural gas distribution, vehicular natural gas (GNV) refueling at company-operated stations, periodic installation inspections and certifications, Serfigas consumer financing (appliance and connection loans repaid via the monthly gas bill), wholesale market services and a real-time nominations platform for large industrial clients, cogeneration and fuel substitution energy efficiency solutions, and technical services including instrument calibration and horizontal drilling. Digital channels include a virtual office portal, iOS/Android mobile apps, the Elena WhatsApp virtual assistant for 24/7 customer service, and the Escuela del Gas video education platform. The company holds ISO 9001:2015 certification (first public utilities company in Colombia to achieve this version) and BIC benefit corporation status since 2021, with GRI A+ sustainability reporting.

Cusianagas monetizes through multiple revenue streams: recurring monthly regulated tariffs (fixed charge plus consumption-based variable charge) for residential and commercial subscribers, one-time connection and installation fees, GNV fuel sales with a per-cubic-meter loyalty program, periodic inspection unit fees every 5 years per CREG Resolution 059/2012, wholesale gas supply fees for non-regulated industrial clients, interest income from Serfigas consumer financing (capped at the Colombian Financial Superintendent maximum rate), professional services for cogeneration and fuel substitution projects, and ancillary revenue from bill-attached flyer distribution for local advertisers. Pricing is regulated by CREG for residential and commercial services and market-based for industrial/wholesale segments. The company employs 101-250 people and operates customer service offices in each of its five direct-service municipalities.

Name

Cusianagas

Legal name

Cusianagas S.A.S E.S.P. BIC

Website

https://cusianagas.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

Cusianagas is a Colombian natural gas distribution utility serving over 65,000 residential, commercial, and industrial subscribers across five municipalities in Casanare, with vehicular fueling stations, Serfigas consumer financing, and energy efficiency services including cogeneration and fuel substitution.

Ownership category

akta.pro rank

Product category

Natural Gas Distribution

NAICS

Natural Gas Distribution (221210)

SIC

Natural Gas Distribution (4924), Natural Gas Transmisison & Distribution (4923)

akta.pro industry

PRIMARYEUAAADAA

Regulated Natural Gas Utility (LDC) Customer Acquisition & Switching

Energy, Utilities & Environment/Bioenergy, Natural Gas & Biomass/Natural Gas Utilities & Retail Supply (Marketing & Sales)

SECONDARYEUAAADAJ

Distributed Energy & Gas Solutions Sales (CHP, Microgrids, On-site Gas Supply)

Energy, Utilities & Environment/Bioenergy, Natural Gas & Biomass/Natural Gas Utilities & Retail Supply (Marketing & Sales)

SECONDARYEUAAADAH

Customer Care, Billing & CRM for Gas Retail (CX, Retention, Collections)

Energy, Utilities & Environment/Bioenergy, Natural Gas & Biomass/Natural Gas Utilities & Retail Supply (Marketing & Sales)

SECONDARYEUAAADAF

Aggregator/Brokered Natural Gas Sales (Brokers, Marketers, Aggregators)

Energy, Utilities & Environment/Bioenergy, Natural Gas & Biomass/Natural Gas Utilities & Retail Supply (Marketing & Sales)

Keywords

• Natural gas distribution
• Residential gas connections
• Industrial gas supply
• Compressed natural gas fueling
• Gas installation certification

Headquarters

HQ city

Yopal

HQ country

Colombia

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Infrastructure, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Gas Distribution Services: Recurring monthly charges for natural gas distribution to residential subscribers, including fixed charges and consumption-based variable charges. Revenue is generated through regulated tariffs approved by CREG, with over 65,000 subscribed users across 5 municipalities.
2. Connection and Installation Charges: One-time connection charges for new residential, commercial, and industrial service hookups. These include construction of service connections and internal installations. The Serfigas financing program allows customers to pay connection costs in installments through their gas bill.
3. Natural Gas Vehicle (GNV) Fuel Sales: Revenue from CNV fueling at company-owned and affiliated gas stations, including the GNV loyalty program. Also includes credit services for gas station operators.
4. Installation Certification and Post-Sale Services: Periodic inspection and certification of gas installations (residential, commercial, industrial) as required by Colombian regulation (CREG Resolution 059/2012), conducted every 5 years. Also includes post-sale services such as modifications, repairs, meter relocation, and regulatory work.
5. Wholesale Gas Market: Supply and transport services for large-volume non-regulated customers in the secondary market, including industrial clients and other gas distributors. Cusianagas manages nominations and daily gas deliveries to large clients.
6. Energy Efficiency Solutions: Revenue from cogeneration energy systems, fuel substitution projects, and vehicle conversion services for industrial clients and fleet operators seeking to transition to natural gas.
7. Serfigas Financing Interest: Interest income generated from the Serfigas consumer financing program, where customers finance gas appliance purchases and installation costs through installments on their gas bill. Interest rates are capped at the maximum defined by the Financial Superintendent.

Pricing tiers

Go-to-market motion4 records

Distribution channels8 records

Marketing channels8 records

Core offering

Cusianagas distributes and commercializes piped natural gas to residential, commercial, and industrial customers across five municipalities in the Casanare department of Colombia. It also operates compressed natural gas (GNV) fueling stations, provides periodic gas installation inspections and certifications, offers consumer financing for gas appliances (Serfigas), and delivers energy efficiency solutions including cogeneration, vehicle conversion, and fuel substitution services.

Product overview

Cusianagas is a natural gas distribution company (S.A.S. E.S.P. BIC) serving the Casanare department in Colombia across five municipalities. The company operates a platform-plus-services model centered on piped natural gas distribution for residential, commercial, and industrial customers. Core offerings include gas connection services (for homes, commerce, and industry), periodic inspection and certification of gas installations, and compressed natural gas (GNV) refueling stations. The product portfolio extends to financing services through Serfigas (enabling gas appliance purchases via monthly bill installments), large customer solutions (wholesale market, nominations platform, cogeneration), and specialized technical services (instrument calibration, horizontal drilling). Digital touchpoints include Elena WhatsApp chatbot, mobile application, virtual office portal, and Escuela del Gas video education platform. The company also operates sustainability programs including carbon offset initiatives and corporate social responsibility projects, operating as a Benefit and Collective Interest Company (BIC) since adopting GRI A+ sustainability reporting standards.

Differentiator

Problem solved

Functional benefit

Brands

• Serfigas: A financing scheme that allows customers to finance gas appliances and services through their monthly gas bill, with pre-approved credit limits and flexible payment terms up to 36 months.
• Llanogas

Products and services

• Residential Natural Gas Distribution Service Core piped natural gas distribution service for residential households in five municipalities of Casanare (Yopal, Aguazul, Monterrey, Tauramena, Villanueva). Includes connection, monthly supply, billing, and 24/7 emergency response.
• Residential Gas Connection Service New gas service connection for homes including document processing, installation assessment, scheduling, and financing options for connection fees via Serfigas.
• Commercial Gas Service Natural gas service tailored for commercial establishments such as restaurants, bakeries, and laundries requiring connections for cooking and heating equipment.
• Industrial Gas Service Natural gas supply for industrial transformation and production processes including regulated and non-regulated contract types, wholesale market coordination, and 24-hour emergency support.
• Periodic Inspection Service (Revisión Periódica) Mandatory five-year inspection of internal gas installations for residential, commercial, and industrial properties as required by CREG Resolution 059 of 2012, verifying installation safety and compliance.
• New Installation Certification Certification of new gas installations ensuring compliance with NTC 4282 standards and Resolution 90902 of 2013 requirements.
• Reformed Installation Certification

Quantifiable outcome

• Over 65,000 subscribed users served across 5 municipalities in Casanare
• +4 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability2 records

Feature6 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Global Reporting Initiative (GRI)coreOthers · 1 January 2021Since 2021, Cusianagas has adopted the GRI methodology for its annual sustainability reports at the A+ level, demonstrating commitment to transparent ESG disclosure.
• BanCO2 / Corporación Autónoma Regional de la Orinoquía (CRO)minorStrategic or Co-development Partner · 1 January 2017Voluntary carbon offset program. Since 2017, Cusianagas has participated as a voluntary donor in the BanCO2 scheme, an environmental initiative mediated by the Regional Autonomous Corporation of the Orinoquía for carbon compensation and environmental protection.
• Soluciones Integrales de Ingeniería YVRcoreChannel Partner/ Reseller/ DistributorSerfigas financing program ally in Casanare. Provides gas appliance sales and installation services financed through the customer's monthly gas bill under the Serfigas scheme.
• InsprocolcoreChannel Partner/ Reseller/ DistributorSerfigas financing program ally in Casanare. Provides gas appliance sales and installation services financed through the customer's monthly gas bill under the Serfigas scheme.
• Semest Energy S.A.S.coreChannel Partner/ Reseller/ DistributorSerfigas financing program ally in Casanare. Provides gas appliance sales and installation services financed through the customer's monthly gas bill under the Serfigas scheme.
• Construredes Bernal S.A.S.coreChannel Partner/ Reseller/ DistributorSerfigas financing program ally in Casanare. Provides gas appliance sales and installation services financed through the customer's monthly gas bill under the Serfigas scheme.
• Alca LTDA.coreChannel Partner/ Reseller/ DistributorSerfigas financing program ally in Casanare. Provides gas appliance sales and installation services financed through the customer's monthly gas bill under the Serfigas scheme.
• Puntogas JY S.A.S.coreChannel Partner/ Reseller/ DistributorSerfigas financing program ally in Casanare. Provides gas appliance sales and installation services financed through the customer's monthly gas bill under the Serfigas scheme.
• Compraventa La Estrella D.GcoreChannel Partner/ Reseller/ DistributorSerfigas financing program ally in Casanare. Provides gas appliance sales and installation services financed through the customer's monthly gas bill under the Serfigas scheme.
• Estación de Servicio María Paz, El Yopo, El Triángulo, Transunidos, PitsdeminorStrategic or Co-development PartnerConvenio de colaboración for vehicle conversion incentives to natural gas. These gas station operators partner with Cusianagas to offer conversion incentives and promote GNV adoption in Casanare.
• EcopetrolcoreStrategic or Co-development PartnerPrimary gas supplier. Ecopetrol operates the Floreña gas plant and supplies natural gas to Cusianagas's distribution network. Scheduled maintenance at Ecopetrol's facilities directly affects Cusianagas's ability to supply GNV to fueling stations.
• IconteccoreImplementation/ SI/ Consulting PartnerColombian standards and certification body that certifies Cusianagas's Quality Management System under NTC ISO 9001:2015 through annual surveillance and renewal audits.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Vanti: Vanti is one of Colombia's largest natural gas distributors, serving residential, commercial, and industrial customers across multiple departments. It is a direct peer because it operates the same regulated LDC model, customer segments, and CREG tariff regime that Cusianagas operates within.
• Surtigas: Surtigas is a Colombian natural gas distributor serving the Sucre, Córdoba, and Bolívar departments with residential, commercial, and industrial gas service. It is a direct peer because it mirrors Cusianagas's regional LDC footprint, regulated tariff structure, and multi-segment customer base.
• Gases del Caribe: Gases del Caribe distributes natural gas to residential, commercial, and industrial customers in Colombia's Caribbean coast region. It is a direct peer operating the same regulated distribution model with similar customer segments, digital self-service channels, and CREG tariff exposure.
• Gases de Occidente: Gases de Occidente is a Colombian gas distributor serving the Valle del Cauca and Cauca regions with residential, commercial, and industrial customers. It is a direct peer given its regulated LDC model, CREG oversight, and similar service portfolio including GNV stations and industrial solutions.

Broad incumbents

• Promigas: Promigas is one of Colombia's largest gas transporters and distributors, operating long-haul pipelines and serving multiple regional markets. It is a broad incumbent comparable to Cusianagas because it shares the Colombian gas distribution value chain, regulatory environment, and large-customer service offerings.
• EPM (Empresas Públicas de Medellín): EPM is a Colombian multi-utility offering electricity, gas, water, and sanitation services through subsidiaries including EPM Gas. It is a broad incumbent because it provides overlapping gas distribution, cogeneration, and large-customer services within the same CREG regulatory framework as Cusianagas.
• Naturgy Colombia (formerly Gas Natural Fenosa): Naturgy operates gas distribution in Colombia through its subsidiary, serving residential, commercial, and industrial customers across multiple regions. It is a broad incumbent because it shares the regulated Colombian gas distribution model with broader geographic and capital scale than Cusianagas.

Regional players

• Gases del Norte: Gases del Norte is a Colombian regional gas distributor serving the Norte de Santander department. It is a regional peer because it operates the same regulated LDC model in a defined geographic concession, comparable to Cusianagas's Casanare footprint, although in a different territory.
• Gas Natural del Cesar: Gas Natural del Cesar distributes natural gas in the Cesar department of Colombia, primarily serving residential, commercial, and small industrial customers. It is a regional peer operating the same regulated Colombian LDC model with similar customer profile and CREG oversight.

Others

• TGI (Transportadora de Gas Internacional): TGI is a major Colombian natural gas transportation company operating high-pressure pipelines that feed regional distributors including Cusianagas. It is adjacent rather than directly competitive because it operates the upstream transmission layer that supplies Cusianagas's distribution network, sharing regulatory and customer ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cusianagas
• YouTubeyoutube.com/@cusianagassasesp3239
• Facebookfacebook.com/cusianagassaesp
• Instagraminstagram.com/cusianagas
• LinkedInlinkedin.com/company/cusianagas-s-a-e-s-p

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cusianagas