Suburban Hospital

What Suburban Hospital does

Suburban Hospital is a non-profit, community-based acute care hospital located at 8600 Old Georgetown Road in Bethesda, Maryland, operating as an integrated facility within the Johns Hopkins Health System under the Johns Hopkins Medicine brand. Founded in 1889 and employing 1,001-5,000 staff, it serves the Greater Washington D.C. metropolitan area with a comprehensive service portfolio spanning emergency and trauma care as a designated regional trauma center, certified primary stroke care, cardiac rehabilitation, addiction treatment, chronic pain management (including Scrambler Therapy), diagnostic services, and inpatient/outpatient care. The hospital provides patient access to Johns Hopkins clinical trials and research-backed treatments, and its digital infrastructure includes the MyChart patient portal, electronic medical records, online billing, and cost-estimation tools.

The hospital operates a direct-to-consumer go-to-market model, acquiring patients through emergency walk-ins, physician referrals, community health outreach, and self-serve scheduling via MyChart. Revenue is generated through patient care services billed to insurance carriers or directly to patients under a pay-as-you-go model, with financial assistance programs and payment plans available. It markets through Johns Hopkins Medicine's integrated digital channels — microsite, social media, monthly e-newsletters, and patient testimonial videos — and accepts a range of insurance plans. The hospital is governed by a board chaired by Mary Ellen Beliveau and operates under Johns Hopkins Health System standards, systems, and clinical protocols. A material operational risk surfaced in August 2025 when UnitedHealthcare moved all Johns Hopkins Medicine providers out-of-network, creating payer-side disruption that affects patient access and revenue mix.

Name

Suburban Hospital

Legal name

Johns Hopkins Health System

Website

https://suburbanhospital.org

Company type

Private

Founded year

1889

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Suburban Hospital is a non-profit, community-based acute care hospital in Bethesda, Maryland, operating within Johns Hopkins Medicine and serving the Greater Washington D.C. metro area with emergency, trauma, cardiac, addiction, and chronic pain services.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Acute care hospital
• Emergency trauma services
• Cardiac rehabilitation
• Addiction treatment center
• Community health services

Headquarters

HQ city

Bethesda

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Patient Care Services: Suburban Hospital generates revenue through providing medical healthcare services to patients, billed through insurance plans or directly to patients. Services include emergency care, scheduled medical procedures, diagnostic testing, and inpatient/outpatient care.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Suburban Hospital is a regional Level II trauma center and Primary Stroke Center in Bethesda, Maryland, providing 24/7 emergency and acute inpatient care, comprehensive specialty medical services, cardiac rehabilitation, addiction treatment, and community health programs. It operates as a community-focused hospital and is part of the Johns Hopkins Health System.

Product overview

Suburban Hospital is a comprehensive healthcare facility and part of the Johns Hopkins Medicine network. It operates as a single regional hospital offering integrated medical services including emergency/trauma care, specialized treatment programs (addiction treatment, cardiac rehabilitation, scrambler therapy for chronic pain), clinical research, and community health outreach. The hospital provides patient-facing digital services through MyChart, its patient portal for appointments and records access, alongside traditional inpatient and outpatient clinical care. The facility is supported by billing, payment, and financial assistance administrative services.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency and Trauma Care 24/7 emergency and trauma services at a designated regional trauma and primary stroke center, serving adult and pediatric patients with serious and life-threatening conditions.
• Medical Services and Specialty Care Comprehensive inpatient and outpatient specialty medical services including cardiology, oncology, neurology, orthopedics, women's health, and surgical care for patients in the community.
• Addiction Treatment Center Dedicated behavioral health program providing evaluation, treatment, and recovery support for patients with substance use disorders and related addictions.
• Cardiac Rehabilitation Outpatient cardiac rehabilitation program offering monitored Phase II and Phase III exercise, education, and recovery support for patients recovering from cardiovascular events.
• Scrambler Therapy Non-invasive pain management therapy using a device-based approach to treat chronic neuropathic pain for patients who have not responded to conventional treatments.
• Research and Clinical Trials Participation in Johns Hopkins Medicine research initiatives and clinical trials, giving qualifying patients access to investigational treatments and therapies.
• Community Health and Wellness Programs Free and low-cost health education, screenings, support groups, and wellness classes for community residents, funded in part through the Suburban Hospital Foundation.
• MyChart Patient Portal Online patient portal that allows patients to view test results, request appointments, message care teams, access medical records, and pay hospital bills.
• Billing and Financial Assistance Patient billing services including online bill payment, cost estimates, insurance coordination, and financial assistance for uninsured and underinsured patients.

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor and core.

• Premier ProteinminorGTM or Marketing Partner · 1 May 2025Premier Protein is co-sponsoring National Nurses Week events including a kickoff breakfast at Suburban Hospital in Bethesda, Maryland. This is part of the American Nurses Enterprise celebration of 'The Power of Nurses' during National Nurses Week (May 6-12, 2025).
• American Nurses EnterprisecoreStrategic or Co-development Partner · 1 May 2025American Nurses Enterprise (comprising American Nurses Association, American Nurses Credentialing Center, and American Nurses Foundation) selected Suburban Hospital as a venue for National Nurses Week kickoff events, positioning the hospital at the center of a national nursing recognition initiative.
• Johns Hopkins MedicinecoreStrategic or Co-development PartnerSuburban Hospital is an integral part of Johns Hopkins Medicine, providing access to the full network's resources, specialists, research capabilities, and the Johns Hopkins brand. The hospital operates under the Johns Hopkins Medicine banner with shared systems and standards.

Scale indicators2 records

Expansion highlights4 records

Direct peers

• MedStar Georgetown University Hospital: Major academic-affiliated hospital in Washington, D.C. providing trauma, emergency, and tertiary care services to the same Greater Washington population. Competes directly with Suburban for complex cases and specialty referrals.
• Sibley Memorial Hospital: Johns Hopkins Medicine community hospital in Washington, D.C. offering similar mix of acute care, emergency, and specialty services to the same Greater Washington patient base as Suburban Hospital. Closest structural peer given shared parent and similar community-hospital positioning.
• Howard County General Hospital: Johns Hopkins Medicine community hospital in Columbia, Maryland. Comparable in size, scope, and community-hospital-within-academic-network positioning, serving a suburban Maryland catchment similar to Suburban.
• MedStar Washington Hospital Center: Largest private hospital in Washington, D.C. and a major regional referral and trauma center. Competes with Suburban on cardiac care, emergency services, and tertiary specialty cases across the D.C. metro.
• Holy Cross Hospital: Community hospital in Silver Spring, Maryland serving the same Montgomery County and suburban Maryland population as Suburban. Competes on emergency, cardiac, and general medical services in adjacent geographic catchment.
• Adventist HealthCare Shady Grove Medical Center: Community hospital in Rockville, Maryland in close geographic proximity to Suburban. Competes for inpatient, emergency, and outpatient volumes in the same Montgomery County service area.

Regional players

• Virginia Hospital Center: Independent community hospital in Arlington, Virginia. Competes with Suburban for patients from the Virginia side of the D.C. metro on emergency, cardiac, and general acute care services.

Broad incumbents

• Inova Fairfax Medical Center: Largest hospital in Northern Virginia and the flagship of the Inova Health System. Competes with Suburban for patients across the D.C. metro, particularly from Virginia suburbs, and operates a larger multi-site footprint.
• The Johns Hopkins Hospital: Flagship academic medical center of Johns Hopkins Medicine in Baltimore. Not a direct competitor for most Suburban patients, but sets system-wide clinical standards, research, and brand strength that shape Suburban's positioning.

Others

• Children's National Hospital: Pediatric academic medical center in Washington, D.C. Overlaps with Suburban only at the margins (e.g., pediatric emergency cases), but operates in the same D.C. metro healthcare ecosystem and competes for clinical staff and research collaboration.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HopkinsMedicine
• YouTubeyoutube.com/user/JohnsHopkinsMedicine?sub_confirmation=1
• Facebookfacebook.com/Johns.Hopkins.Medicine
• LinkedInlinkedin.com/company/johns-hopkins-medicine
• Instagraminstagram.com/HopkinsMedicine

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Suburban Hospital