Phoenix Internet

What Phoenix Internet does

Phoenix Internet is a privately held fixed-point wireless Internet Service Provider headquartered at 2922 W Clarendon Ave in Phoenix, Arizona. Founded in 1996 and operating under the DBA "Phoenix Internet by Wi-Fiber," the company owns and maintains its own fiber and fixed-point wireless network infrastructure, delivering broadband via line-of-sight radio transmissions from its tower sites to subscribers — eliminating dependence on third-party cable or telephone wiring. It is described as the largest facilities-based fixed-point wireless provider in Arizona, with coverage spanning the Phoenix metropolitan area and rural communities including Wittmann, Tonto Basin, Payson, Apache Junction, and Mesa.

The company serves three primary customer segments: residential homeowners (via four subscription tiers ranging from $60/month at 50/10 Mbps to $95/month at 1 Gbps/200 Mbps, all with no data caps and no bundled packages), residential communities such as mobile home parks, 55+ communities, apartment complexes, and RV resorts (through community-wide adoption and dedicated property-manager programs), and business customers (with customized plans from 50 Mbps up to 2 Gbps, backed by a 99.999% uptime SLA, plus colocation services from 1U to 42U cabinets). Enterprise customers include Hilton, Marriott, The Phoenician, McDonald's, Asurion, Dish Network, Heard Museum, and three construction firms (McCarthy, Sundt, Adolfson & Peterson).

Phoenix Internet generates revenue through monthly recurring subscription fees (residential and business internet) and managed-service colocation fees. Distribution is direct — via phone sales, a self-service website portal, and a community partnership motion targeting property managers — with no third-party resellers. Recent strategic moves include the 2025 launch of business colocation data center services and a May 2025 partnership with eero (Amazon) to bundle eero 6+ mesh Wi-Fi hardware with residential service. The company acquired legacy ISP Wydebeam Broadband in 2014 and operates with 11-50 employees.

Name

Phoenix Internet

Legal name

Phoenix Internet

Website

https://phoenixinternet.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Phoenix Internet is a privately held fixed-point wireless ISP serving Phoenix metro and rural Arizona with residential, business, and community broadband plus colocation services on its owned network.

Ownership category

akta.pro rank

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Residential Internet Service: Monthly recurring subscription service providing high-speed internet to residential customers with tiered speed options ranging from 50Mbps to 1Gbps. Service includes no data caps and no bundled packages, with optional month-to-month flexibility.
2. Business Internet Service: Monthly recurring subscription service for business customers with customizable speed packages ranging from standard 50Mbps business packages to customized packages from 100Mbps to 2Gbps. Includes colocation services for data center needs.
3. Colocation Services: Data center services offering server colocation from 1U single server up to 42U full cabinet solutions, customized to business IT infrastructure needs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Phoenix Internet is a fixed-point wireless Internet Service Provider (ISP) that delivers high-speed broadband connectivity to residential and business customers across the Phoenix, Arizona metropolitan area and surrounding rural communities. The company builds, owns, and maintains its own fiber and fixed-point wireless network infrastructure, bypassing the need for cable or telephone lines. It also offers data center colocation services (1U to 42U cabinet solutions) and specialized internet packages for residential communities such as mobile home parks, 55+ communities, apartment complexes, and RV resorts.

Product overview

Phoenix Internet is a fixed-point wireless Internet Service Provider (ISP) serving the Phoenix, Arizona metropolitan area and rural Arizona communities. The company offers a unified portfolio of internet connectivity services built on its proprietary fixed-point wireless network infrastructure. Core offerings include four residential internet tiers (Desert Gust 50/10 Mbps, Desert Air 100/20 Mbps, Desert Dust Devil 500/100 Mbps, and Desert Monsoon 1 Gbps/200 Mbps) and business internet services with speeds up to 1 Gbps and 99.999% uptime. Additional services include colocation data center solutions (1U to 42U cabinet), and specialized WiFi services for residential communities including mobile home parks, 55+ communities, and RV resorts. All services leverage the company's owned and maintained fixed-point wireless network using line-of-sight radio wave technology, eliminating the need for cable or phone lines and offering no data caps.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Internet - Desert Gust (50/10 Mbps) Entry-level fixed-point wireless residential internet plan offering 50 Mbps download and 10 Mbps upload speeds for basic internet use, social networking, and moderate streaming at $60/month.
• Residential Internet - Desert Air (100/20 Mbps) Mid-tier fixed-point wireless residential internet plan offering 100 Mbps download and 20 Mbps upload speeds for households with multiple users and moderate streaming/gaming needs at $70/month.
• Residential Internet - Desert Dust Devil (500/100 Mbps) High-speed fixed-point wireless residential internet plan offering 500 Mbps download and 100 Mbps upload speeds for heavy streaming, gaming, and multiple device households at $80/month.
• Residential Internet - Desert Monsoon (1 Gbps/200 Mbps) Premium fixed-point wireless residential internet plan offering 1 Gbps download and 200 Mbps upload speeds for power users requiring gigabit performance at $95/month, subject to availability.
• Business Internet Services High-speed fixed-point wireless internet for businesses with customizable packages from 50 Mbps up to 2 Gbps, 99.999% uptime guarantee backed by an SLA, direct access to a dedicated Account Manager, and rapid installation typically within 5 days.
• Colocation Services

Quantifiable outcome

• 99.999% uptime guaranteed through SLA
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Resound Networks: Resound Networks is a rural-focused wireless internet provider operating across Texas, New Mexico, and Oklahoma, delivering fixed wireless to residential and small-business customers in communities lacking fiber. It parallels Phoenix Internet's rural-first, fixed-point wireless model and similar community partnership programs with mobile home parks and small towns.
• Rise Broadband: Rise Broadband is a fixed-point wireless ISP serving rural and suburban markets across multiple U.S. states, offering residential and business internet over tower-based wireless infrastructure. It is the closest scaled analog to Phoenix Internet's model of using owned fixed-point wireless to serve underserved areas where cable/DSL are absent.
• Common Networks: Common Networks is a fixed-point wireless ISP targeting suburban and underserved California markets with residential broadband. It is comparable to Phoenix Internet in using tower-based wireless to deliver home internet in markets where incumbent cable/DSL is weak or unavailable.
• Etheric Networks: Etheric Networks is a fixed-point wireless ISP serving the San Francisco Bay Area, providing business and residential connectivity where wired infrastructure is constrained. It is directly comparable to Phoenix Internet as a regional facilities-based wireless ISP with an enterprise focus and rural/edge coverage.
• NextLink Internet: NextLink Internet is a fixed-point wireless and fiber hybrid ISP focused on rural and suburban Texas, Oklahoma, and surrounding states, serving residential and enterprise customers. It mirrors Phoenix Internet's playbook of targeting underserved communities with fixed-wireless plus dedicated business solutions and has actively pursued BEAD-funded rural buildouts.
• Starry Internet: Starry is a fixed-point wireless ISP operating in select U.S. urban markets, delivering gigabit wireless broadband to residential and multifamily buildings. It overlaps with Phoenix Internet on technology (line-of-sight fixed wireless) and on serving underserved residential/multi-dwelling segments, though at a different geographic and building-density profile.

Emerging players

• Starlink (SpaceX): Starlink provides low-earth-orbit satellite broadband with nationwide coverage, including rural Arizona where Phoenix Internet has strong positioning. It is a partial substitute for fixed-point wireless in the same underserved customer segments, competing on availability and install simplicity rather than latency or cost.
• T-Mobile Home Internet: T-Mobile Home Internet uses 5G fixed wireless access to deliver broadband across most of the U.S., including Phoenix metro and many Arizona rural areas. It competes with Phoenix Internet on price ($50-$70/month) and plug-and-play installation, and represents the most significant 5G-based threat to incumbent fixed-point wireless ISPs.

Broad incumbents

• Cox Communications: Cox Communications is the dominant cable broadband incumbent in the Phoenix metropolitan area, offering residential and business internet, TV, and voice bundles. It competes with Phoenix Internet primarily in metro Phoenix, and its expansion into adjacent suburbs directly overlaps with Phoenix Internet's growth footprint.
• Quantum Fiber (Lumen Technologies): Lumen Technologies (formerly CenturyLink) provides DSL and Quantum Fiber services across Arizona, including metro Phoenix and surrounding rural areas. As a legacy wireline incumbent expanding fiber, it directly competes with Phoenix Internet for both residential and enterprise customers in its coverage footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xx.com/PhxInternet
• Facebookfacebook.com/PhxInternet
• Instagraminstagram.com/phoenixinternet
• LinkedInlinkedin.com/company/phoenix-internet

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoenix Internet