District360
District360 is a Salesforce-based vertical SaaS platform serving 75+ downtown districts and place management organizations across North America and the UK, providing CRM, mobile field operations, membership management, and district website modules purpose-built for BIDs, DDAs, and Main Street programs.
- Company typePrivate
- Founded2017
- HeadquartersArlington, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What District360 does
District360 is a vertical SaaS platform purpose-built for downtown districts and place management organizations, including Business Improvement Districts (BIDs), Downtown Development Authorities (DDAs), Main Street programs, Special Improvement Districts, and Canadian Business Improvement Areas. The platform is operated as a division of CUBE84, a privately held global technology services firm with 150+ team members and offices in the US and India, and serves 75+ active districts managing 500K+ properties, contacts, and assets across more than 30 cities in the United States, Canada, and the United Kingdom. The product architecture is a platform-plus-modules model built natively on Salesforce: a core CRM manages properties, contacts, assessments, board governance, vacancy tracking, and district reporting; D360 Streets adds mobile-first field operations with GPS patrol tracking and real-time service request management; D360 MemberHub handles membership lifecycle, dues collection, and renewal campaigns; and D360 WebSuite delivers CRM-connected district websites. Differentiated integrations include a bi-directional 311 municipal system sync (recognized with the IDA Innovation Award in 2019), Elerts/See Say public reporting, and coordination with security and clean-and-safe vendors such as Block by Block and Legion.
The business operates a sales-led, community-driven GTM motion, leveraging active participation in the International Downtown Association (IDA) as a sponsor, Top Issues Council participant, and recipient of consecutive IDA Pinnacle Awards in 2020 and 2021. Pricing is published and intentionally low — $1,800 per year for the Starter plan and $4,800 per year for the Growth plan, with no per-user fees — supplemented by managed services and training billed at $100 to $175 per hour, and implementation services included with onboarding. The company is privately held with no disclosed external funding, no M&A activity, and a leadership team led by Founder and CEO Sathappan Annamalai (also CUBE84 Founder) and Kathryn McKissick, a former downtown district executive who sits on the IDA board. Certifications include ISO 27001 and SOC 2 at the CUBE84 level, and the platform has held a 5.0 rating on the Salesforce AppExchange since launch.
District360 firmographics
Firmographics- Name
- District360
- Legal name
- CUBE84
- Website
- https://district-360.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- District360 is a Salesforce-based vertical SaaS platform serving 75+ downtown districts and place management organizations across North America and the UK, providing CRM, mobile field operations, membership management, and district website modules purpose-built for BIDs, DDAs, and Main Street programs.
- Ownership category
- akta.pro rank
District360 industry classification
Industry- Product category
- Place Management Software / District Management Software
- NAICS
- Business Support Services (5614), Business Service Centers (56143)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- CRM Data Quality, Enrichment & CDP-Adjacent CRM (HDAEAFAJ)
- akta.pro secondary industries
- Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), Customer Data Platforms (CDP) & Identity Resolution (BPAFAFAD)
Keywords
Where District360 is headquartered
LocationHeadquarters
- HQ city
- Arlington
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
District360 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D
Revenue model
- CRM Platform Subscriptions: Annual subscription pricing for the core CRM platform with two tiers (Growth and Starter). No per-user fees or hidden module charges. One platform price covers the whole district.
- Managed Services and Support: Managed services, help desk access, regular check-ins, and additional training available at $100 to $175 per hour. Ongoing support continues after go-live as part of the long-term partnership model.
- Implementation Services: Discovery, data import, platform setup, training, and go-live support included as part of onboarding. Dedicated project manager guides implementation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Growth Plan - Full-featured CRM platform for established districts |
| Subscription | Annual | Starter Plan - Entry-level platform for smaller organizations |
| Other | Pay-as-you-go | Managed Services and Training |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
District360 product offering
Product offeringCore offering
District360 provides a Salesforce-based district management platform for downtown organizations, BIDs, BIAs, DDAs, and Main Street programs. Its core offering is a unified CRM Platform covering properties, contacts, assessments, board governance, vacancy tracking, and district reporting, extended by D360 Streets (mobile field operations and ambassador patrol tracking), D360 MemberHub (membership management), and D360 WebSuite (CRM-connected district websites).
Product overview
District360 is a platform-plus-modules architecture built as a purpose-configured implementation of Salesforce CRM, specifically for downtown districts and place management organizations. The core is the CRM Platform (properties, contacts, assessments, board governance, vacancy tracking, and reporting), which all other modules extend. D360 Streets adds a mobile-first field operations layer with GPS patrol tracking and real-time service request management. D360 MemberHub adds membership lifecycle management with a branded portal, dues tracking, and renewal automation. D360 WebSuite adds website design and development with live CRM-connected business directories and event calendars. All products share a single database; no separate data silos or manual syncing between modules.
Differentiator
Problem solved
Functional benefit
Brands
- D360 Streets: Mobile app for ambassador patrol tracking, service requests, checkpoint verification, and real-time field operations visibility.
- D360 MemberHub
- D360 WebSuite
Products and services
- CRM Platform The foundational district management CRM covering properties, contacts, assessments, board governance, businesses, vacancy tracking, and district reporting built as a single database for the whole place management organization. All connected. All searchable. Built on Salesforce with custom objects designed for place management workflows.
- D360 Streets Mobile app and operations dashboard for ambassador teams and public space management. Includes patrol tracking, service requests, checkpoint verification, quality of life reporting, GPS route capture, and real-time field visibility. Works on standard smartphones and Android tablets with offline capability and automatic sync.
- D360 MemberHub Membership management module with branded member portal, dues tracking, renewal campaigns, sponsorship tracking, and event revenue management. Member contacts are CRM contacts connected to the same platform used for properties and economic development. Designed to diversify district revenue beyond assessments.
- D360 WebSuite District website design, development, and maintenance service. Business directories, event calendars, available spaces pages, and sponsor pages connected to live CRM data so content stays current without manual updates.
Quantifiable outcome
- 70% reduction in case-creation time (from 15 minutes to 5 minutes at DowntownDC)
- +9 more outcomes
Companies that use District360
Customer profileNamed customers21 records
Segments13 records
Ideal customer profiles3 records
District360 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature7 records
District360 partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- LegioncoreSecurity vendor partnership at Union Square Alliance where Legion manages security team. Legion workflow was customized for security coordinator operations with enhancements for manager-level case views and escalations built during user acceptance testing.
- Block by BlockcoreVendor partnership at Union Square Alliance where Block by Block manages cleaning ambassadors. District360 integrated with Block by Block's team workflows, bringing cleaning ambassadors onto the platform alongside security and safety teams.
- SalesforcecoreDistrict360 is built on Salesforce, which provides enterprise-grade security, reliability, and scalability. The platform leverages Salesforce's architecture with custom objects and workflows designed for place management. For 501(c)(3) organizations, Salesforce offers 10 free Enterprise licenses through the Power of Us program.
- City of Washington 311 SystemcoreBi-directional integration with the City of Washington's 311 system. Cases created in District360 sync automatically to the city, and status updates from the city flow back into District360 in real time. The team no longer logs into two systems or reconciles requests in two places.
- Elerts (See Say)coreIntegration connecting Elerts/See Say public reporting to District360. When a resident submits a See Say report, a case is created instantly inside the platform and surfaces in Streets in real time. Status updates flow back to Elerts automatically, keeping public-facing reporting and internal operations in sync.
- Dallas Police DepartmentminorCoordination partnership where Downtown Dallas safety team documents quality of life interactions, light outages, and DPD coordination through clearly defined categories aligned to partner agency reporting requirements.
Scale indicators15 records
Recent moves9 records
Expansion highlights6 records
District360 competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key highlights7 records
Customer concentration
District360 social profiles
Digital presenceDistrict360 compliance and trust
Trust signalCompliance2 records
District360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
District360 leadership team
Management profileNumber of profiles
Profiles10 records
District360 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
District360 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about District360
What does District360 do?
District360 provides a Salesforce-based district management platform for downtown organizations, BIDs, BIAs, DDAs, and Main Street programs. Its core offering is a unified CRM Platform covering properties, contacts, assessments, board governance, vacancy tracking, and district reporting, extended by D360 Streets (mobile field operations and ambassador patrol tracking), D360 MemberHub (membership management), and D360 WebSuite (CRM-connected district websites).
Is District360 a public or private company?
District360 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was District360 founded?
District360 was founded in 2017. It employs 11 to 50 people.
Where is District360 based?
District360 is headquartered in Arlington, United States, in the North America region.
How does District360 make money?
Three revenue lines are on record. CRM Platform Subscriptions are the primary driver. The others are managed Services and Support and implementation Services.
Does District360 have an API?
No public API is recorded for District360.
What industry is District360 in?
District360's product category is Place Management Software / District Management Software. Its primary akta.pro industry code is HDAEAFAJ, CRM Data Quality, Enrichment & CDP-Adjacent CRM, with a secondary code of BPAFAFAK, Customer Service/Support CRM & Contact Center Platforms. Its NAICS code is 5614 and its SIC code is 7370.