Humanity Health Group

What Humanity Health Group does

Humanity Health Group is an Australian-headquartered, privately held allied health services platform that operates a portfolio of twelve or more consumer-facing brands spanning disability, paediatric, aged care, mental health, corporate wellbeing, employment rehabilitation, independent assessments, and telehealth. Services are delivered through mobile field-based teams visiting homes, schools, workplaces and residential facilities, augmented by a self-serve online therapy platform (Therapy Connect) and a digital wellness app (YourHealth+). Founded in 2013 by Dr Kylie Henderson and based in Milton, Queensland, the company reports a headcount in the 101-250 range and maintains eight physical offices across Queensland, New South Wales, Victoria, South Australia and Western Australia, plus a UK subsidiary (The Better Health Generation UK).

The business model is a hybrid B2B/B2C services model funded through fee-for-service delivery across multiple payer streams: NDIS-funded supports, Medicare rebates under chronic disease and mental health plans, private payment, and managed corporate contracts for employee assistance programs delivered via the Me&Work brand. Go-to-market relies on three concurrent motions: enterprise field sales for corporate EAP clients and employment services, direct-to-consumer website referral pathways, and channel partnerships with NDIS support coordinators, local area coordinators, case managers, and Australian Employment Services providers. Cross-referrals between the group brands enable multi-disciplinary care pathways across life stages.

Underlying technology comprises a proprietary case management system with AI-assisted case noting, the Therapy Connect telehealth platform, the YourHealth+ digital wellness application, and supporting podcast and content infrastructure. Information security is governed by an ISO 27001 certified ISMS covering all systems including AI, with customer data held exclusively in Australia. Supporting the clinical platform are talent development programmes including a 12-month Graduate Program, an Emerging Leaders Program, and a PhD research partnership with the University of Southern Queensland and Université du Québec à Montréal. The company's revenue is not publicly disclosed and no external funding rounds have been disclosed.

Name

Humanity Health Group

Legal name

Humanity Health Group Pty Ltd

Website

https://humanityhealthgroup.com.au

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

Humanity Health Group operates a portfolio of 12+ allied health brands across Australia and the UK, delivering disability, paediatric, aged care, mental health, employment rehabilitation, and corporate wellbeing services funded through NDIS, Medicare, and private payment.

Ownership category

akta.pro rank

Product category

Allied Health Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Social Assistance (624), Health Care and Social Assistance (62)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Conversation, Cognitive Stimulation & Activity Facilitation (HSABAAAB), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Allied health services
• NDIS disability support
• Workplace rehabilitation services
• Corporate wellness programs
• Telehealth therapy

Headquarters

HQ city

Milton

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. NDIS Funded Services: Allied health services funded through the National Disability Insurance Scheme for eligible participants across all brands.
2. Medicare Funded Services: Allied health services eligible for Medicare rebates under chronic disease management plans and mental health care plans.
3. Private Pay Services: Direct private payment for allied health services without government funding requirements.
4. Corporate Wellbeing Contracts: Employee assistance programs and workplace wellness services delivered to Australian organisations through Me&Work and Back2Work Solutions brands.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Humanity Health Group delivers allied health and wellbeing services across Australia and the UK through a portfolio of integrated brands covering disability (NDIS), aged care, mental health, employment, corporate wellness, and independent assessments. Services are funded through NDIS, Medicare, private insurance, or private payment and delivered via mobile field teams, telehealth (Therapy Connect), and digital tools (YourHealth+).

Product overview

Humanity Health Group operates as a diversified allied health services portfolio comprising fourteen distinct brands organized around different life stages and healthcare needs. The platform spans disability support (Care Squared, Care Squared Kids), aged care (Generation Care), mental health and corporate wellbeing (Me&Work, YourHealth+), employment and rehabilitation (Back2Work, Back2Work Solutions), independent assessments (Assessment Squared), telehealth (Therapy Connect), international services (The Better Health Generation UK), clinical acceleration (Accelerate Health), and personal development (Humanity Code). Supporting the clinical brands are talent development programs including a 12-month Graduate Program, Emerging Leaders Program, and PhD research partnership. The ecosystem is unified by shared values of person-centred care, clinical integrity, and real-world impact, with services funded through NDIS, Medicare, private health insurance, or private payment.

Differentiator

Problem solved

Functional benefit

Brands

• Care Squared: NDIS allied health services for adults with disability, providing holistic assessments and specialised treatment from diverse allied health professionals.
• Care Squared Kids
• Generation Care
• Assessment Squared
• Back2Work
• B2W Solutions (Back2Work Solutions)
• Me&Work
• The Better Health Generation UK
• Therapy Connect
• Humanity Code
• YourHealth+
• Accelerate Health
• Humanity Allied Health

Products and services

• Humanity Allied Health

Named customers4 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

Three partnerships are on record, tiered core and major.

• University of Southern Queensland (USQ)coreStrategic or Co-development Partner · 1 July 2019Collaborative PhD research partnership in The Next Generation program launched July 2019. Six research projects addressing barriers in employment transition, enhancing job seekers' employability, and developing innovative community-based employment service strategies.
• Université du Québec à Montréal (UQAM)coreStrategic or Co-development Partner · 1 July 2019International collaborative PhD program partnership addressing barriers to employment, enhancing job seekers' employability, and developing innovative community-based employment service strategies. Part of The Next Generation PhD program.
• WISE EmploymentmajorStrategic or Co-development PartnerBack2Work works with WISE Employment on specialised LGBTQIA+ employment program helping people reach their employment goals. Person-centred community-based approach.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• IPAR Rehabilitation: National provider of occupational rehabilitation, return-to-work and workplace health services across Australia. Direct overlap with B2W Solutions and Assessment Squared brands.
• Konekt: Australian employment services and workplace health provider under the APM group. Comparable to Back2Work in employment services and corporate EAP delivery.
• APM (Advanced Personnel Management): Large publicly-listed Australian provider of employment services, disability (NDIS) and workplace health. Overlaps significantly with Back2Work, B2W Solutions and Me&Work brands and operates at materially larger scale.
• Rehab Management: Australian workplace rehabilitation and injury management provider serving insurers, employers and government. Comparable to B2W Solutions in service mix and B2B channel.

Direct peers

• Better Rehab: Australian allied health provider focused on NDIS participants across occupational therapy, physiotherapy, speech pathology and behaviour support. Directly comparable in NDIS-funded mobile allied health, multi-state footprint and target demographics (paediatric through adult).
• Everyday Independence: NDIS-registered allied health provider delivering therapy supports for children and adults with disability across multiple Australian states. Closely matches HHG's Care Squared and Care Squared Kids brand positioning and funding model.
• Concentric Rehabilitation: Multi-disciplinary allied health and rehabilitation provider with NDIS, aged care and insurer funding channels. Comparable mid-tier scale and mixed community/clinical delivery model.
• Optimum Health Solutions: Multi-disciplinary allied health group operating across NSW and other states with NDIS, aged care and corporate channels. Comparable scale, multi-brand structure and funding diversification.

Peers

• Life Without Barriers:

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCpL1cG-Q5D5bUVGQFcLQ9jA
• LinkedInlinkedin.com/company/thebetterhealthgeneration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Humanity Health Group