What Oaklawn does

Oaklawn is a nonprofit Certified Community Behavioral Health Clinic (CCBHC) providing comprehensive mental health and addiction services across four campuses in Elkhart and St. Joseph counties in Northern Indiana. Founded in 1963 as one of six Mennonite-initiated mental health centers, the organization operates the designated Community Mental Health Center for both counties, serving approximately 25,000 people annually with more than 900 staff. Its service portfolio spans the full continuum of care: 24/7 crisis services (phone line, mobile response teams, walk-in crisis centers in Goshen and South Bend), outpatient therapy through an Open Access walk-in model, inpatient hospitalization at the Cedars facility (78-bed), residential treatment for youth (ages 13-17) on a 12-acre Mishawaka campus, addiction services including medication-assisted treatment (MAT), housing and homeless outreach, and specialized programs such as the Insight First Episode Psychosis program and Camp Mariposa for youth impacted by family addiction. The organization serves a long-tail of individual consumers with services billed through insurance, Medicaid, Medicare, and a sliding scale fee program (payments as low as $5) under an Ability to Pay Scale, and participates in Indiana Health Information Exchange (IHIE) for care coordination.

The core technology is built on evidence-based clinical practices (CBT, DBT, TF-CBT, Motivational Interviewing, EMDR, Matrix Model) rather than proprietary software. Operational differentiation comes from the Group First model (immediate walk-in group therapy with no waitlists), the multidimensional residential treatment model (combining individual, group, family therapy, medical services, skills training, and on-site schooling through School City of Mishawaka), and culturally competent care for the Amish community via three jointly-managed residential facilities. Digital infrastructure is limited to an OnCall Health-powered Client Portal (iOS and Android) supporting telehealth, appointment management, and document exchange. There is no disclosed public API, no proprietary AI products, and no disclosed data assets; technology is essentially clinical workflow management plus standard EHR integration.

The business model is nonprofit, fee-for-service subsidized by grants, donations (channeled through the Oaklawn Foundation), and government reimbursement. The Oaklawn Foundation functions as the philanthropic arm, with Valinhos Foundation as presenting sponsor of the largest annual fundraiser (Oaklawn's Got Talent). Community-led go-to-market operates through Open Access walk-in clinics, school-based mental health liaisons, CIT coordination with law enforcement, and referral partnerships with hospitals, primary care, DCS, and probation. Recent strategic momentum is concentrated in the 2021-2025 period: mobile crisis response (2021), two walk-in crisis centers (2024), CCBHC certification (January 2025), and Joint Commission Gold Seal Accreditation, alongside a full C-suite refresh including a Chief Medical Information Officer with AI Scholar training from Vanderbilt.

Name

Oaklawn

Legal name

Oaklawn Psychiatric Center

Website

https://oaklawn.org

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Oaklawn is a nonprofit Certified Community Behavioral Health Clinic operating four campuses in Northern Indiana, delivering comprehensive mental health and addiction services — crisis, outpatient, residential, inpatient, and housing — to 25,000 individuals annually across Elkhart and St. Joseph counties.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Residential Mental Health and Substance Abuse Facilities (62322), Psychiatric and Substance Abuse Hospitals (622210), Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Other Residential Care Facilities (6239)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Residential Mental Health Treatment Centers (HLAFACAC)

akta.pro secondary industries

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE), Outpatient Substance Use Disorder (SUD) Treatment Programs (HLAFABAD), Housing Assistance & Homeless Services (BPAGAEAB), Substance Use Disorder Prevention & Recovery Services (BPAGACAE)

Keywords

• Behavioral health services
• Mental health treatment
• Addiction treatment
• Crisis intervention
• Community mental health

Headquarters

HQ city

South Bend

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Mental Health and Addiction Treatment Services: Oaklawn generates revenue through providing mental health and addiction treatment services, including outpatient therapy, inpatient hospitalization, crisis services, residential programs, case management, psychiatric services, and medication management. Services are billed to insurance, Medicaid, Medicare, or paid through sliding scale fees based on income.
2. Sliding Scale Fee Program: Services are provided on a sliding scale fee basis based on family size and income, with some payments as low as $5. Clients without insurance may qualify for the Ability to Pay Scale, ensuring access regardless of ability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

Oaklawn provides comprehensive mental health and addiction treatment services across four campuses in Northern Indiana. The organization operates an integrated continuum of care spanning 24/7 crisis intervention, walk-in Open Access clinics, outpatient therapy, residential treatment for youth, adult inpatient hospitalization (Cedars), medication-assisted treatment, housing and homeless outreach, and specialized programs for first-episode psychosis and the Amish community. Services are billed to insurance, Medicaid, Medicare, or provided on a sliding scale fee based on income.

Product overview

Oaklawn is a Certified Community Behavioral Health Clinic (CCBHC) providing comprehensive mental health and addiction services through a multi-service portfolio. The organization operates four campuses in Northern Indiana (Goshen, Elkhart, South Bend, Mishawaka) serving Elkhart and St. Joseph counties. Services are organized around core offerings including Crisis Services (24/7 crisis line, mobile response, walk-in crisis centers), Mental Health Services (outpatient therapy, psychiatric care, case management), Addiction Services (medication-assisted treatment, intensive group therapy), Adult Services (including inpatient at Cedars hospital), Child & Adolescent Services (outpatient and residential programs), and specialized programs like the Insight first-episode psychosis program and Camp Mariposa for youth. The organization also provides housing support through various programs and a Client Portal for digital access to appointments and health information.

Differentiator

Problem solved

Functional benefit

Brands

• Cedars: Oaklawn's adult inpatient hospital providing 24/7 acute behavioral health care at its Goshen campus.
• Insight
• TIP (Transition to Independence Process)

Products and services

• Crisis Services 24/7 crisis support including crisis phone line (574-533-1234), mobile response teams serving adults or youth and families, and walk-in crisis centers (Goshen open 24/7 and South Bend open 8 a.m.-8 p.m.). Provides immediate mental health intervention for individuals in crisis across Elkhart and St. Joseph counties.
• Open Access Walk-in behavioral health services allowing individuals to talk to a therapist same-day without appointments at South Bend, Elkhart, and Goshen campuses. Available in English and Spanish with interpreter access for all languages. Implements the Group First model providing immediate access to care without waitlists.
• Mental Health Services Full range of mental health services for children, adolescents, and adults including outpatient therapy, case management, skills training, peer support, psychiatric services, and 24/7 crisis services. Addresses conditions including depression, anxiety, bipolar disorder, schizophrenia, trauma, and personality disorders.
• Addiction Services Comprehensive addiction treatment for adolescents and adults including medication-assisted treatment (MAT) for opioid and alcohol use disorders, intensive group therapy, and specialized programs for various substance use disorders including cannabis, stimulants, problem gambling, gaming, and compulsive behaviors.
• Housing and Homeless Outreach Safe and stable housing support including supervised group living, transitional living facilities, permanent supportive housing, independent housing assistance, rental assistance, and PATH outreach program for individuals experiencing or at risk of homelessness with mental illness or substance use disorders.
• Adult Mental Health Services Behavioral health and psychiatric services for adults including inpatient hospitalization at Cedars, outpatient therapy, case management, psychiatric services, and specialized programs such as Intensive Adult Case Management. Includes culturally competent services for the Amish community through three residential facilities (Rest Haven, Pleasant Haven, Horizons of Hope).
• Child & Adolescent Outpatient Services Mental health services for children and teens including therapy, case management, psychiatric services, behavioral health groups, New Hope Adolescent Program, Wraparound Services, and Camp Mariposa. Targets youth with emotional, developmental, or behavioral challenges.
• Child & Adolescent Residential Services Long-term residential programs and 30-day diagnostic and evaluation services for youth ages 13-17 with psychiatric, emotional, developmental, or behavioral challenges at the Mishawaka campus (12 acres with 11 buildings). Includes specialized units for complex mental health, DBT, co-occurring disabilities, substance use, and sexually harmful behaviors. On-site public schooling provided through School City of Mishawaka.
• Medical Services Psychiatric evaluations, medication management, and Medication-Assisted Treatment (MAT) combining medication with counseling and recovery support for opioid use disorder and alcohol use disorder. Team includes psychiatrists, nurse practitioners, and nurses.
• Cedars Inpatient Hospital Adult inpatient hospital providing 24/7 acute care for behavioral health emergencies at Oaklawn's Goshen campus. Includes dedicated treatment team, therapeutic activities, group therapy, family involvement, and typically 3-5 day stays for adults in Elkhart County.
• Insight Program (First Episode Psychosis) Coordinated specialty care program for individuals ages 14 and older who have experienced a first episode of psychosis within the past five years. Uses a team-based approach with psychiatric providers, therapists, and case managers including therapy, medication management, family education, and supported education.
• Therapy Services Mental health therapy including group therapy, individual therapy, and family therapy using evidence-based practices such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), TF-CBT, Motivational Interviewing, and EMDR.
• Case Management and Skills Training Support services including care facilitators to help navigate services and set goals, skills training for everyday life skills, and peer support from professionals with lived experience.
• Camp Mariposa Free year-round program for youth ages 9-17 impacted by a family member's substance use disorder. Includes overnight camps held six times per year with traditional camp activities and supportive group activities led by trained staff and mentors, in partnership with Eluna (formerly The Moyer Foundation).
• Client Portal Secure online portal powered by OnCall Health allowing clients to view upcoming appointments, review health information such as active medications and diagnoses, review and submit documents, and participate in telehealth sessions.
• Amish Mental Health Services Specialized culturally competent mental health services for the Amish community in Northern Indiana. Includes three residential facilities (Rest Haven for short-term treatment, Pleasant Haven for extended care for men, Horizons of Hope for extended care for women) managed and staffed by local Amish communities with clinical services provided by Oaklawn.

Quantifiable outcome

• Serving approximately 25,000 people annually across Elkhart and St. Joseph counties
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Eluna (formerly The Moyer Foundation)coreStrategic or Co-development PartnerEluna is a public 501(c)(3) non-profit supporting children and families impacted by grief or addiction. Oaklawn partners with Eluna to offer Camp Mariposa, a free program for youth ages 9-17 impacted by a family member's substance use disorder. Eluna provides funding to ensure Camp Mariposa is completely free for families.
• Indiana Council of Community Mental Health CenterscoreOthersOaklawn is a member of the Indiana Council of Community Mental Health Centers, which represents and supports community mental health centers across Indiana.
• Indiana Hospital AssociationminorOthersOaklawn maintains membership in the Indiana Hospital Association, supporting collaboration with hospitals across the state.
• Indiana Association of Resources and Child Advocacy (IARCA)minorOthersOaklawn is a member of IARCA, supporting advocacy for children and families in Indiana.
• National Council for Mental WellbeingcoreOthersOaklawn is a member of the National Council for Mental Wellbeing, connecting with national resources and best practices for mental health care delivery.
• The SOURCE (Elkhart County System of Care)coreStrategic or Co-development PartnerOaklawn hosts the System of Care in Elkhart County, bringing together providers, families, and youth to strengthen the community's mental health system, identify gaps in services, and improve access to care.
• SJC Cares (St. Joseph County System of Care)coreStrategic or Co-development PartnerOaklawn hosts the System of Care in St. Joseph County, coordinating organizations and providers involved in children's behavioral and mental health to improve outcomes for youth and families.
• Crisis Intervention Team (CIT)coreStrategic or Co-development PartnerCIT is a community and law enforcement partnership dedicated to building safer, more effective responses to behavioral health crises. Oaklawn staff coordinate CIT programs in both Elkhart and St. Joseph counties.
• Indiana Health Information Exchange (IHIE)coreTechnology or IntegrationOaklawn participates in IHIE, a web-based data collection system that stores and delivers electronic health information so healthcare providers can coordinate care. IHIE is legally bound to protect health information.

Scale indicators5 records

Recent moves22 records

Expansion highlights12 records

Direct peers

• Aspire Indiana Health: Indiana-based nonprofit community mental health center providing behavioral health, primary care, and addiction services across central Indiana. Operates as a CCBHC and serves overlapping populations (Medicaid, uninsured, SUD) with a similar service model.
• Key Assets Indiana (formerly CYS): Indiana nonprofit providing residential treatment, foster care, and behavioral health services for youth and families. Comparable to Oaklawn's child & adolescent residential programs and DCS-licensed services.
• River Edge Behavioral Health: Georgia-based nonprofit community behavioral health center providing crisis, outpatient, residential, and addiction services. Comparable to Oaklawn as a regional CCBHC-eligible community mental health provider with a full continuum of care.

Regional players

• Five Rivers Health Centers: Indiana-based CCBHC serving Dayton and surrounding counties with mental health, addiction, and primary care services. Comparable as a regional CCBHC operating in a different Indiana geography with similar population-health model.
• Edgewater Health: Indiana-based community mental health center serving Lake and surrounding counties with behavioral health and primary care services. Comparable to Oaklawn as another Indiana community mental health provider operating under a similar service model.
• Sedgwick County Community Mental Health Center (COMCARE): County-operated community mental health center in Kansas serving a similar two-county-region model with crisis, outpatient, and residential mental health services. Comparable as a public-sector community mental health center operating under a similar CCBHC framework.

Others

• National Council for Mental Wellbeing: National membership association for community behavioral health providers, of which Oaklawn is a member. Provides training, policy, and CCBHC technical assistance to comparable member organizations.
• Mental Health America of Indiana: Indiana advocacy and service organization supporting mental health providers and consumers statewide. Comparable to Oaklawn as part of the same Indiana behavioral health ecosystem and advocacy network.

Broad incumbents

• Centerstone: Large multi-state community behavioral health provider offering mental health, addiction, and SUD services across the Midwest and Southeast. Comparable to Oaklawn as a CCBHC-eligible nonprofit community mental health center with crisis, outpatient, and residential services.
• Volunteers of America Ohio & Indiana: Faith-rooted national nonprofit with significant behavioral health and supportive housing programming in Indiana, including services for individuals with mental illness and SUD. Comparable to Oaklawn as a faith-grounded, multi-service Illinois/Indiana behavioral health provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/OaklawnHealth
• Facebookfacebook.com/OaklawnHealth

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oaklawn