Delphin Hotels & Resorts

What Delphin Hotels & Resorts does

Delphin Hotels & Resorts is a privately held Turkish hotel group operating seven five-star properties on Turkey's Mediterranean coast, with four hotels in the Lara district of Antalya and three in Okurcalar, Alanya. Founded in 1982 and employing 5,001–10,000 people, the group runs two service tiers — Ultra All-Inclusive at the Lara properties (Delphin Imperial, Be Grand Resort, Palace, Diva) and All-Inclusive at the Alanya properties (Deluxe, Platinum, Botanik). The portfolio totals more than 2,800 rooms and serves international tourists primarily from Germany, Russia, and the United Kingdom, with multi-language platform and staff support in Turkish, English, German, and Russian, plus seasonal Arabic, Farsi, and French coverage. The company is organized under two legal entities: Cömertoğlu Otelcilik ve Ticaret A.Ş. and Lares Turizm İnşaat Taahhüt San. Ve Tic. A.Ş.

The technology backbone is a direct-to-consumer booking platform (imperial.delphinhotel.com) supported by a CRM-based membership program, 360-degree virtual tours for all properties (delphinhotels360.com), a dedicated call center, and 3D Secure payment processing. Distribution is exclusively direct — no third-party OTA integration is disclosed — which preserves full booking margin. Pricing follows a dynamic three-tier model (prepaid non-refundable, semi-flexible, flexible) layered with membership discounts, repeat-guest loyalty benefits, long-stay packages (14+ nights), and a complimentary honeymoon package for guests within six months of marriage. Revenue is generated from accommodation bookings, food and beverage (open buffets plus 5–11 à la carte restaurants per property), and ancillary streams including paid spa services, water sports (operated by independent firms on hotel beaches), airport transfers, and other guest services. The recently introduced Long Stay Winter 26-27 concept targets shoulder-season demand to mitigate the typical Mediterranean seasonality pattern.

Name

Delphin Hotels & Resorts

Legal name

Cömertoğlu Otelcilik ve Ticaret A.Ş.

Website

https://delphinhotel.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Delphin Hotels & Resorts operates seven five-star all-inclusive resorts across Turkey's Mediterranean coast (Lara/Antalya and Okurcalar/Alanya), serving international leisure tourists — primarily from Germany, Russia, and the UK — through a direct-to-consumer booking platform and membership loyalty program.

Ownership category

akta.pro rank

Product category

Hospitality and Resort Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (72111), Accommodation (721)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury All-Inclusive Resorts (THAGACAI)

akta.pro secondary industries

Beachfront & Island Luxury Resorts (THAGACAA), Destination Spa Resorts (THAGAMAA), Resort Convention Hotels (THAGALAC), Luxury All-Inclusive Resorts (THAGAKAC)

Keywords

• Five-star resort hotels
• Ultra all-inclusive packages
• Mediterranean beach resorts
• Family-friendly hotel accommodations
• Hotel membership loyalty program

Headquarters

HQ city

Antalya

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Accommodation Revenue: Room bookings across 7 five-star hotels with various room types (standard, family, lagoon suites, duplex family rooms). Revenue from nightly rates with dynamic pricing based on booking date and season.
2. Food and Beverage: Open buffet meals, A la carte restaurants (5-7 per hotel), lobby bars, pool bars, beach bars, vitamin bars, Irish pubs. Some imported alcoholic beverages are chargeable while local drinks included in concept.
3. Spa and Wellness Services: Spa centers with free section (hamam, sauna, steam bath) and paid services (massage, Cleopatra bath, cosmetic salon, peeling treatments). Operated by independent firms within facilities.
4. Water Sports: Independent firms provide water sports services on hotel beaches for additional fees.
5. Auxiliary Services: Paid laundry service, room service (varies by hotel), airport transfers, phone charges, and other miscellaneous guest services.
6. Membership Program: Free membership program providing access to discounted prices, special offers, and repeat guest benefits. Drives customer loyalty and direct booking behavior.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Delphin Hotels & Resorts operates a portfolio of seven five-star resort hotels on Turkey's Mediterranean coast (four in Lara/Antalya and three in Okurcalar/Alanya), offering ultra all-inclusive and all-inclusive accommodation packages. The company sells room-based stays bundled with meals, beverages, on-site entertainment, aquaparks, spa facilities, and family amenities, distributed directly through its own website, call center, and free membership loyalty program.

Product overview

Delphin Hotels & Resorts operates a portfolio of 7 five-star hotels in Turkey's Mediterranean coast, split between two regions: 4 properties in Lara, Antalya (Delphin Imperial, Delphin Be Grand Resort, Delphin Palace, Delphin Diva) and 3 properties in Okurcalar, Alanya (Delphin Deluxe, Delphin Platinum, Delphin Botanik). The core product is luxury accommodation with two service tiers: Ultra All-Inclusive at the Lara properties and All-Inclusive at the Alanya properties. Room categories include Standard, Family, Handicapped-accessible, and premium options such as Lagoon Rooms with private pool access and Duplex Family Rooms. The portfolio is supported by a membership program offering exclusive discounts, specialized packages (honeymoon), airport transfers, and 360-degree virtual tours. The company primarily serves international tourists from Germany, Russia, UK, and Arabic-speaking countries, with facilities operating seasonal schedules (April-October) at most properties, while Delphin Imperial and Delphin Be Grand operate year-round.

Differentiator

Problem solved

Functional benefit

Brands

• Delphin Imperial: Luxury 5-star hotel with 798 rooms, 9-floor main building, 11 A la Carte restaurants, spa facilities including Kleopatra milk bath, multiple pools including adults-only relax pool, and evening entertainment including live music and disco.
• Delphin Be Grand Resort
• Delphin Palace
• Delphin Diva
• Delphin Deluxe
• Delphin Platinum
• Delphin Botanik

Products and services

• Delphin Imperial

Quantifiable outcome

• Antalya ranked 4th most visited city in Europe (Euromonitor 2023) with ~16 million visitors
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Limak Hotels: Turkish hotel group with multiple 5-star all-inclusive resorts in Antalya, including Lara and Belek. Direct competitor for the same family and international leisure segments.
• Barut Hotels: Antalya-based luxury 5-star resort group operating in Side and Lara. Direct competitor in the premium Mediterranean all-inclusive category with overlapping European source markets.
• Rixos Hotels: Premium Turkish all-inclusive resort group with a major Antalya/Belek presence. Direct head-to-head competitor in the 5-star ultra all-inclusive category serving German, Russian, and CIS source markets.
• Titanic Hotels: Turkish resort group operating large 5-star all-inclusive properties in Antalya/Belek. Comparable size, all-inclusive concept, and international (German/Russian) guest mix to Delphin.
• Sherwood Hotels: Antalya/Belek-based 5-star all-inclusive resort chain. Direct competitor in the Lara/Belek corridor serving similar German and Russian leisure segments.
• Paloma Hotels: Turkish all-inclusive resort operator with properties in Antalya, Side, and Olu Deniz. Comparable family-oriented all-inclusive positioning and European guest base.
• IC Hotels: Antalya-based 5-star all-inclusive resort operator with multiple properties in the Lara/Aksu corridor. Closest geographic and conceptual direct competitor to Delphin's Lara portfolio.

Broad incumbents

• TUI Blue / TUI Hotels & Resorts: Global tour operator's hotel brand with extensive all-inclusive resort portfolio worldwide, including Turkey. Comparable all-inclusive product but operates across many geographies with broader tour-operator distribution.
• Iberostar Hotels & Resorts: Global all-inclusive resort group with Mediterranean presence. Comparable ultra all-inclusive concept and family-oriented positioning, but operates at a much larger multi-country scale.
• Accor All-Inclusive Collection (e.g., Rixos Premium): Global hospitality group's all-inclusive portfolio including the Rixos brand. Comparable all-inclusive product, broader geographic reach, and stronger loyalty/distribution infrastructure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/delphinhotelsandresorts
• LinkedInlinkedin.com/company/delphin-hotels-resorts

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delphin Hotels & Resorts