Communicare

What Communicare does

Communicare is a private, nonprofit community mental health center headquartered in Oxford, Mississippi, designated as North Central Mississippi's community mental health provider since 1969. The organization delivers integrated behavioral health, substance use treatment, primary medical care, and intellectual/developmental disability (IDD) services to individuals and families across six counties — Calhoun, Lafayette, Marshall, Panola, Tate, and Yalobusha — with IDD services extending to a twelfth county. Operationally, Communicare runs eight physical office locations, a 48-bed residential substance use treatment facility (Haven House, operational since 1978), a Crisis Stabilization Unit, school-embedded mental health services, a 24/7 crisis hotline, and telehealth delivery via Doxy.me.

The service portfolio is delivered through a Certified Community Behavioral Health Clinic (CCBHC) grant model, supporting whole-person coordinated care that combines evidence-based therapy modalities (MI, DBT, CPT, ART, CBT, EMDR) with on-site CLIA-waived laboratory services (CBC, CMP, lipid, A1C, rapid COVID/strep, urinalysis) and free Hepatitis C testing and treatment. Revenue flows from three primary streams: insurance billing across a broad payer mix (Medicaid, Medicare, Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, Ambetter, Humana, Anthem, Molina, VA Cares), a sliding-fee scale for uninsured individuals under 200% of the federal poverty level, and CCBHC grant funding. The organization maintains 251-500 employees and is led by Executive Director Dr. Melody Medaris with a clinical and operational leadership team including medical, nursing, clinical, IDD, and program-specific directors. The go-to-market approach is community-led: direct office access, 24/7 crisis line entry, telehealth, and community-based referral partnerships with schools, churches, civic organizations, and law enforcement (via a Crisis Intervention Team partnership).

Name

Communicare

Legal name

Communicare MS

Website

https://communicarems.org

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

251–500 employees

Short description

Communicare is a nonprofit community mental health center in North Central Mississippi providing integrated mental health, substance use, primary care, and IDD services across six counties since 1969. It operates eight offices, a 48-bed residential facility, telehealth, and 24/7 crisis response funded by insurance billing, sliding-fee scales, and a CCBHC grant.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN), Non-Communicable Disease Prevention & Chronic Disease Programs (BPAIAJAI)

Keywords

• Community mental health
• Substance use treatment
• Primary healthcare services
• Intellectual disability services
• Crisis intervention services

Headquarters

HQ city

Oxford

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Insurance Billing: Services are billed to insurance providers including Medicaid, Medicare, and multiple commercial insurers. The organization accepts all forms of insurance.
2. Sliding Fee Scale Services: For noninsured individuals under 200% of the poverty level threshold, services are offered on a sliding fee scale to ensure accessibility regardless of ability to pay.
3. CCBHC Grant Funded Services: Primary medical care provided through CCBHC (Certified Community Behavioral Health Clinic) grant, enabling comprehensive coordinated whole-person care.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Communicare is a Certified Community Behavioral Health Clinic (CCBHC) that delivers community-based mental health, substance use, primary health, and intellectual/developmental disability (IDD) services to individuals and families across six North Central Mississippi counties. Services are delivered through eight physical offices, telehealth, a 24/7 crisis line, a crisis stabilization unit, and a 48-bed residential substance use treatment facility (Haven House). Revenue is generated through insurance billing (Medicaid, Medicare, and commercial payers), a CCBHC federal grant, and a sliding fee scale for uninsured patients under 200% of the poverty level, with a stated no-turn-away policy.

Product overview

Communicare is a community mental health center serving North Central Mississippi since 1969, operating as a single unified organization offering integrated behavioral and primary health services. The organization delivers its services through multiple coordinated programs: Adult, Child/Adolescent, and Veterans mental health services; Substance Use Services including residential treatment at Haven House; Counseling; Primary Health Services with on-site lab; IDD Services; 24/7 Emergency Crisis Services; Telehealth; Education and Trainings; and Hepatitis C Testing. All services are coordinated through their CCBHC grant structure, with evidence-based therapy practices (MI, DBT, CPT, ART, CBT, EMDR) supporting treatment delivery across the six-county service area.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Mental Health Services Outpatient mental health services for adults covering therapy, medication management, and 24/7 crisis support for stress, anxiety, depression, trauma, substance use, relationship strain, burnout, and grief. Delivered at multiple county offices and via telehealth across North Central Mississippi.
• Children and Adolescent Mental Health Services Mental health services for children and teens across six counties, including therapy, medication management, school-based services, case management, family support, and crisis services. Designed for young people experiencing strong emotions, difficulty focusing, sleeping, eating, or managing daily life.
• Veterans and Active Duty Services Mental health and substance use services for veterans and active duty service members dealing with stress, trauma, anxiety, depression, grief, or substance use concerns, with VA Cares accepted as a payer.
• Substance Use Services Substance use treatment and recovery support for adults, teens, and children including prevention services, assessments, individual and group counseling, and outpatient treatment delivered across the six-county service area.
• Haven House Residential Treatment Facility 48-bed residential treatment facility for adults with substance use disorders located in Oxford, Mississippi, providing structured care and counseling since 1978 as the only residential substance use treatment facility in the immediate service area.
• Counseling Services Professional counseling for children, teens, and adults including individual and family counseling, trauma-informed therapy, crisis support, and telehealth options. Delivered by licensed clinical staff across the six-county service area.
• Primary Health Services Primary medical care provided through a CCBHC grant, offering coordinated whole-person care with on-site CLIA-waived lab services for same-day tests including CBC, CMP, lipid panel, A1C, and rapid tests, integrated with behavioral health.
• Intellectual and Developmental Disabilities (IDD) Services Support services for people with intellectual and developmental disabilities including 24/7 crisis response, day services, supervised living, supported employment, and supported living, funded through IDD Medicaid Waiver and 1915(i) Medicaid and delivered across twelve counties.
• Emergency Crisis Services 24/7 mobile crisis response for mental health, substance use, or IDD crises, with a Crisis Stabilization Unit for short-term stabilization in Batesville, Mississippi, and a Crisis Intervention Team partnership with law enforcement across the six-county service area.
• Telehealth Services Secure phone and video-based telehealth services enabling remote access to therapy for adults, teens, and children, medication management, substance use counseling, and case management, delivered via the Doxy.me platform.
• Education and Community Trainings Community training programs covering opioid prevention (NARCAN), suicide prevention (QPR), Mental Health First Aid, domestic and teen dating violence, trauma informed care, and crisis management, delivered to schools, churches, civic organizations, and community groups.
• Hepatitis C Testing and Treatment Free confidential Hepatitis C testing, education, treatment, and community outreach services for adults and youth, delivered as part of Communicare's integrated primary care and harm reduction programming.

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Law Enforcement (Crisis Intervention Team)coreStrategic or Co-development PartnerPartnership with law enforcement through Crisis Intervention Team (CIT) program, helping officers respond safely and effectively to behavioral health crises. Communicare provides training and collaboration with police departments across the six-county service area.
• National Health Service CorpsminorOthersOrganization displays National Health Service Corps badge indicating participation in this federal program that brings qualified health care providers to underserved communities.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Talkiatry: National telehealth psychiatry platform providing online psychiatric evaluation, therapy, and medication management. Comparable to Communicare's telehealth channel and adult mental health service line, with national reach vs. regional model.
• BayMark Health Services: National provider of medication-assisted treatment and substance use disorder services with multiple outpatient and residential programs. Comparable to Communicare's substance use services and Haven House residential program, with focus on the SUD modality specifically.
• BrightView Health: Multi-state outpatient substance use disorder treatment provider with medication-assisted treatment, counseling, and intensive outpatient programs. Comparable to Communicare's outpatient and residential SUD services, with a different delivery model (clinic-based vs. CMHC-integrated).

Direct peers

• Weems Community Mental Health Center: Mississippi community mental health center providing mental health, substance use, and intellectual/developmental disability services across East Central Mississippi. Direct CMHC peer with similar service mix and CCBHC participation.
• Centerstone: Large nonprofit community mental health provider operating across multiple states with integrated behavioral health, substance use, and primary care services. Directly comparable in CMHC model and CCBHC participation, with significantly larger scale.
• Hinds Behavioral Health Services: Mississippi community mental health center serving the Jackson metro area with mental health and substance use disorder services. Comparable CMHC peer with similar service mix and CCBHC grant model.
• Region IV Mental Health Services: Mississippi-based community mental health center providing behavioral health, intellectual/developmental disability, and substance use services across multiple counties. Directly comparable in mission, CCBHC-like model, and regional CMHC designation.
• Pine Belt Mental Healthcare Resources: Mississippi community mental health center serving southeast Mississippi with mental health, substance use, and IDD services. Closely comparable in operating model, Medicaid funding reliance, and CMHC designation within the same state.
• LifeCore Health Group: Mississippi-based community mental health center providing behavioral health, substance use, and primary care services. Comparable in integrated care delivery and CCBHC-like model within the same state.

Broad incumbents

• Acadia Healthcare: Large publicly-traded behavioral health provider operating residential treatment facilities and outpatient programs nationwide. Comparable to Haven House residential SUD offering, though operates at vastly larger scale and serves different patient acuity mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/communicarems

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Communicare