Hinds Behavioral Health Services

What Hinds Behavioral Health Services does

Hinds Behavioral Health Services (HBHS) is the designated Region 9 community mental health center for Hinds County, Mississippi, operating since 1971 under the governance of the Hinds County Mental Health Commission. Headquartered in Jackson at 3450 Hwy 80 West, the organization provides a comprehensive portfolio of outpatient psychiatric and therapeutic services, crisis stabilization, mobile crisis response, residential and psychosocial rehabilitation, substance abuse treatment (including IOP and medication-assisted treatment), specialized youth programs (NFusion Metro, NAVIGATE for first-episode psychosis, TESS adolescent IOP, Adolescent Offender Program), and education and training programs. Service delivery spans 13+ physical locations across Jackson, Whitfield, and Tougaloo, supplemented by school-based services, home and community visits, rural telehealth, and 24/7 mobile crisis coverage for the entire county. Patient populations include children and youth, adults, seniors, homeless individuals, rural residents, and individuals involved with the criminal justice system, with services available on a sliding fee scale regardless of ability to pay.

The technology footprint is operationally focused rather than technology-led. Core platforms include a telehealth video conferencing system for rural service delivery, an on-site Genoa Healthcare pharmacy with consumer medication coordinator support for prior authorization, home delivery, and packaging, and on-site Accu Reference Medical Lab diagnostic services. Clinical methodologies are evidence-based and human-delivered, including EMDR, Trauma-Focused Cognitive Behavioral Therapy (TFCBT), and Crisis Intervention Team (CIT) protocols. The organization has a dedicated CCBHC (Certified Community Behavioral Health Clinic) Project Director, indicating active pursuit of federal certification that would shift the operating model toward a cost-based prospective payment reimbursement system. No AI/ML, proprietary software, or technology platform products are evident in the data.

HBHS is a public, county-level government entity rather than a privately held or venture-backed company. Revenue is derived primarily from state and federal appropriations through the Mississippi Department of Mental Health, supplemented by Medicaid and commercial insurance billing, sliding-scale fee-for-service clinical revenue (DUI assessment packages at $400-750, parenting and relapse prevention classes at $25, A&D assessments at $75), contractual Employee Assistance Program arrangements with local businesses (up to 3 visits per employee per issue annually, no co-pay), and grants. The organization is structurally exposed to government funding cycles, state policy decisions, and federal CCBHC demonstration rules, but benefits from an exclusive regulatory monopoly on designated Region 9 community mental health services in Hinds County and from deep operational integration with courts, law enforcement, schools, hospitals, and community organizations.

Name

Hinds Behavioral Health Services

Legal name

Hinds County Mental Health Commission

Website

https://hbhs9.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

51–100 employees

Short description

Hinds Behavioral Health Services is the designated Region 9 community mental health center for Hinds County, Mississippi, providing outpatient psychiatry, crisis stabilization, substance abuse treatment, and youth programs across 13+ service locations under the Hinds County Mental Health Commission.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Services for the Elderly and Persons with Disabilities (62412), Psychiatric and Substance Abuse Hospitals (62221), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Severe Behavior Treatment & Crisis/De-escalation Services (ABA) (EDAKAHAK), Substance Use Prevention & Student Assistance Programs (School-Based) (EDAKAMAJ), Behavioral Health & Substance Use Remote Monitoring (HLACAFAD), Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH), Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Respite Adult Day Programs (Short-Term/Drop-In) (HSABANAD), Behavioral Health Adult Day Programs (Geriatric Mental Health) (HSABANAG)

Keywords

• Community mental health services
• Behavioral health treatment
• Substance abuse counseling
• Crisis intervention services
• Psychiatric rehabilitation programs

Headquarters

HQ city

Jackson

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government Funded Mental Health Services: Regional community mental health center funded by Mississippi Department of Mental Health to provide services to Hinds County citizens. Receives state and federal funding for mental health services.
2. Employee Assistance Program (EAP): EAP services contracted to local businesses on a contractual basis. Provides counseling services to employees and families of contracted businesses.
3. Fee-for-Service Clinical Services: Fees for DUI assessments, therapy sessions, parenting classes, and other clinical services. Sliding fee scale available based on income.
4. Insurance and Medicaid Billing: Services billed to insurance carriers, Medicaid, and other third-party payers for covered mental health and substance abuse treatment services.

Pricing tiers

Go-to-market motion2 records

Distribution channels9 records

Marketing channels9 records

Core offering

Hinds Behavioral Health Services is a designated Region 9 community mental health center providing comprehensive outpatient psychiatric, therapeutic, crisis, and substance abuse services to residents of Hinds County, Mississippi. The organization delivers care through outpatient facilities, 24/7 mobile crisis response, school-based programs, telehealth, residential programs, and on-site pharmacy and lab services. It serves children, youth, adults, seniors, and homeless individuals with mental illness, substance use disorders, and co-occurring conditions.

Product overview

Hinds Behavioral Health Services is a community mental health center providing a comprehensive portfolio of mental health and substance use services for adults, children, youth, families, and seniors across Hinds County, Mississippi. The organization operates as a unified service delivery platform rather than a modular product architecture, encompassing outpatient psychiatric and therapeutic services, crisis stabilization (adult and youth), mobile crisis response, residential programs (Jackson House for adults, The Cedars for seniors, and Supervised Living), intensive community-based treatment programs (PACT and I-CORT), substance abuse treatment (IOP and Medication-Assisted Treatment), specialized youth programs (NFusion Metro, NAVIGATE for first-episode psychosis, TESS adolescent IOP, AOP, and school-based services), prevention and education programs (DUI assessments, parenting classes, Youth Drug & Alcohol Prevention), training programs (Crisis Intervention Training and Mental Health First Aid), and support services including peer support, community support, court liaison, Employee Assistance Program, pharmacy/lab, and integrated primary care. Services are delivered through outpatient settings, community/home-based visits, schools, telehealth, crisis facilities, and residential programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Outpatient Psychiatry and Therapeutic Services (Children/Youth)
• Adult Outpatient Psychiatry and Therapeutic Services Comprehensive outpatient mental health services for adults including mental health assessment, outpatient therapy (individual, group, family), medication management, psychiatric evaluations, and crisis intervention.
• NFusion Metro Youth program for ages 0-21 providing mental health resources in a stigma-free environment, offering TFCBT, EMDR therapy, wraparound planning, peer support, life skills, tutoring, and substance use support.
• NAVIGATE Program Coordinated care system for adolescents and young adults (ages 15-30) experiencing first episode psychosis, offering resiliency training, family support, employment support, education support, and case management.
• Adolescent Intensive Outpatient Program - TESS Intensive outpatient substance use treatment for youth ages 12-18, allowing teens to stay in school and live at home while receiving individual therapy, teen trauma group, and relapse prevention aftercare.
• Adolescent Offender Program (AOP) Mental health and substance use disorder treatment for youth ages 12-17 who have committed non-violent crimes, using a day treatment model with an evidence-based family engagement approach.
• Rural Telehealth Services Mental health services and parenting groups delivered via video conferencing and phone calls for youth and families in rural Hinds County who face transportation barriers.
• Integrated Care Team-based healthcare combining mental health and primary medical health services in one location through partnership with Central MS Health Services, offering health screenings, psychiatric services, therapy, case management, and chronic disease treatment.
• Program of Assertive Community Treatment (PACT) Comprehensive, community-based psychiatric treatment, rehabilitation, and support for adults with severe mental illness, delivered by mobile multidisciplinary teams in community settings.
• Intensive Community Outreach and Recovery Team (I-CORT) Recovery-oriented, intensive, community-based rehabilitation and outreach service for adults with persistent mental illness in rural areas of Hinds County, providing care in community or home settings twice weekly.
• Substance Abuse Intensive Outpatient Program (IOP) Intensive outpatient program for adults seeking help with alcoholism and drug abuse, offering individual, group, and family treatment, relapse prevention, mental health assessments, and dual diagnosis evaluations.
• Medication-Assisted Treatment (MAT) Treatment combining counseling and behavioral therapies with medication (Naltrexone/Vivitrol and Buprenorphine/Sublocade) for opioid and stimulant use disorders, including IOP, individual and group counseling, and peer support.
• AIDS Initiative / Project C.A.R.E. Outpatient mental health and substance use disorder services for individuals at high risk for HIV/AIDS with mental illness or co-occurring disorders, providing therapy, HIV testing, case management, and linkage to medical care.
• DUI Assessments / DUI Second Offender Program State-approved DUI assessments including SASSI, psychiatric evaluation, and ASAM assessment for court-ordered, employer-required, or self-directed individuals, plus therapy and relapse prevention groups.
• Adult Crisis Stabilization Unit (CSU) 24/7 short-term supervised care for adults (18+) experiencing acute psychiatric distress, offering medical assessment, medication management, mental health education, and person-centered treatment plans, typically stabilizing individuals in 5-7 days.
• Children & Youth Crisis Stabilization Unit (Ruth Wilson) 24/7 community-based crisis stabilization for youth ages 11-17 experiencing acute psychiatric distress, providing comprehensive psychiatric evaluation, risk assessment, individual and family counseling, and intensive case management.
• 24/7 Mobile Crisis Response 24/7 mobile crisis response team providing face-to-face intervention, de-escalation, assessment, referrals, and follow-up support for Hinds County residents experiencing mental health crises.
• Drop-In Center (The Bridge) Peer-run drop-in center for individuals experiencing homelessness with mental illness and/or substance use disorder, offering mental health assessments, therapy, employment services, peer support, and access to basic needs.
• Supervised Living Affordable housing combined with intensive coordinated services to help individuals build self-sufficiency and maintain independent living, offering 24/7 onsite staff support, life skills training, and community integration.
• Community Support Services Services educating clients about community programs, helping with housing, providing family interventions, identifying problems and resolutions, and offering referrals to other agencies.
• Peer Support Services Support services provided by Certified Peer Support Specialists using lived experience to help individuals navigate community resources and work toward recovery using Recovery Support Plans and Wellness Recovery Action Plans.
• Court Liaison Program assisting adults with mental illness or co-occurring disorders involved with the criminal justice system, providing pre-evaluation screenings, diversion plans, and coordination between criminal justice and mental health systems.
• Employee Assistance Program (EAP) Employee assistance services contracted to local companies, offering up to 3 counseling visits per year per employee with no co-pay for personal and work-related issues including depression, stress, marriage counseling, trauma, and substance abuse.
• Crisis Intervention Training (CIT) 40-hour CIT Academy training for law enforcement and first responders to identify mental health issues and learn effective communication and de-escalation techniques.
• Mental Health First Aid Training Youth and adult-focused Mental Health First Aid courses teaching warning signs for mental health and addiction disorders, and strategies for helping someone in crisis and non-crisis situations.
• Parenting Courses 6-week parenting course covering discipline techniques, family unit roles, conflict resolution, developmental stages, and healthy relationships, with certification upon completion.
• Youth Drug & Alcohol Prevention Education (2 Smart to Start) Evidence-based prevention program using LifeSkills curriculum to educate youth ages 5-25 about substance use dangers and provide coping skills for developmental challenges.
• Speakers Bureau and Conference Center Qualified mental health speakers available for presentations and conference facilities for rent at the main office location.
• Pharmacy and Lab Services On-site pharmacy services through Genoa Healthcare including medication verification, prior authorization assistance, and home delivery; and on-site lab services through Accu Reference Medical Lab for non-invasive diagnostic tests including saliva, urine, and blood tests.
• Jackson House Psychosocial rehabilitation program for adults with serious mental illness to live independently and promote recovery, offering group sessions, social events, and recreational activities.
• The Cedars Elderly psychosocial rehabilitation program for individuals 50 years and older with mental disorders or developmental disabilities, offering structured activities to support socialization, daily living skills, and community engagement.

Quantifiable outcome

• 24/7 Mobile Crisis Response available to Hinds County residents
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Genoa HealthcarecoreTechnology or IntegrationGenoa Healthcare offers a full-service on-site pharmacy at Hinds Behavioral Health Services with medication management services. Consumer Medication Coordinators are located on-site to help with medication distribution including home delivery and prescription packaging.
• Accu Reference Medical LabcoreTechnology or IntegrationAccu Reference Medical Lab conducts non-invasive tests on-site at Hinds Behavioral Health Services to help healthcare providers diagnose, screen, and evaluate medications and doses. Tests include saliva specimen swabs, urine specimens, and blood testing.
• Central MS Health ServicescoreStrategic or Co-development PartnerIntegrated Care partnership providing team-based healthcare with mental health and primary medical health services in one location. Multiple clinic locations across Jackson and Tougaloo.
• Merit Health Central HospitalcoreStrategic or Co-development PartnerHinds County CIT partner - collaboration between Hinds Behavioral Health Services and hospital for crisis intervention team program serving mentally ill individuals.
• City of Jackson Police DepartmentcoreStrategic or Co-development PartnerHinds County CIT partner - specially trained CIT officers work with Mobile Crisis Team for de-escalation and transport of individuals experiencing psychiatric crisis.
• Hinds County Sheriff's DepartmentcoreStrategic or Co-development PartnerHinds County CIT partner - collaboration for crisis intervention team program with specially trained deputies.
• Byram Police DepartmentminorStrategic or Co-development PartnerHinds County CIT partner - local law enforcement collaboration for mental health crisis response.
• Meridian Police Department/Lauderdale Sheriff's DepartmentminorStrategic or Co-development PartnerRegional CIT partnership extending beyond Hinds County for mental health crisis intervention training.
• NAMI MississippicoreStrategic or Co-development PartnerHinds County CIT partner - National Alliance on Mental Illness Mississippi Chapter providing advocacy and family support.
• Mississippi Department of Mental HealthcoreStrategic or Co-development PartnerOversight agency and funder - provides regulatory standards, operational guidelines, and funding for regional mental health centers including CCBHC requirements.
• American Medical Response (AMR)minorStrategic or Co-development PartnerHinds County CIT partner - emergency medical services collaboration for mental health crisis response.
• Jackson State UniversityminorStrategic or Co-development PartnerHinds County CIT partner - academic institution collaboration for mental health training and education.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Acadia Healthcare: National for-profit operator of psychiatric hospitals and behavioral health treatment facilities, providing inpatient and residential services that overlap with HBHS's adult and youth crisis stabilization units and residential programs.
• Universal Health Services (Behavioral Health Division): Large, publicly traded hospital and behavioral health operator with psychiatric inpatient and residential facilities nationwide; competes for the same inpatient-level behavioral health demand that HBHS's CSUs serve.

Direct peers

• Region 8 Mental Health Services: Another of the 11 Mississippi regional community mental health centers, operating under the same MS Department of Mental Health framework with comparable crisis, outpatient, and community-based services for its designated region.
• Family & Children's Services (Tulsa): Mid-sized nonprofit community behavioral health provider with comparable services — outpatient therapy, crisis response, substance use treatment, EAP, and integrated care — for a defined regional population.
• Centerstone of Tennessee / Kentucky / Indiana: Nonprofit community mental health center operating outpatient, crisis, residential, and community-based behavioral health services across multiple states, structurally and operationally similar to HBHS at larger scale.
• Life Help (Region 6 Community Mental Health Center): A Mississippi CMHC providing outpatient, crisis, and substance use services under the same state designation model as HBHS, with overlapping populations, funding structure, and service mix.

Others

• Genoa Healthcare: Specialty pharmacy operator that runs HBHS's on-site pharmacy; adjacent ecosystem partner providing medication management infrastructure for community mental health centers.

Emerging players

• Brightside Health: Digital mental health platform delivering online therapy and psychiatry including to Medicaid populations; directly competes with HBHS for outpatient psychotherapy and medication management volume, especially via telehealth.
• Talkiatry: Telepsychiatry provider scaling across the U.S. with in-network insurance coverage; overlaps with HBHS's adult and youth outpatient psychiatry services and could capture commercially insured Hinds County patients.

Regional players

• Merit Health Central: Jackson, Mississippi hospital that is a CIT partner and likely emergency department referral source for HBHS; serves a similar Hinds County population with general medical and some psychiatric services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Hinds-Behavioral-Health-Services-Region-9-168127266534716
• LinkedInlinkedin.com/company/salesdrive-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hinds Behavioral Health Services