Lockfit
- Company typePrivate
- Founded2018
- HeadquartersBurton-on-trent, United Kingdom
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Lockfit does
LockFit operates the UK's largest self-described locksmith franchise network, delivering 24/7, 365-day emergency and planned locksmith services to homeowners, businesses, landlords, and letting/estate agents. The company is headquartered in Burton-on-Trent, UK (registered as Lockfit Contracts Ltd, Company No. 13157807) and runs a franchise model with 120+ independent franchisees operating 290+ engineers in protected territories under the LockFit brand. Service breadth spans emergency lockouts, lock changes and repairs, anti-snap and digital smart lock installation, uPVC door/window locks, safe opening and installation, Ring doorbell and ERA Home Connected Smartware installation, misted double glazing replacement, boarding up, and dedicated landlord/property management accounts.
Revenue mechanics are franchise-driven: franchisees pay recurring monthly fees for brand use, training, marketing, and lead generation; earn directly from fixed-price, no-call-out-fee customer transactions; and purchase parts through LockFit-negotiated supplier agreements that generate margin back to the franchisor. Head office supports franchisees with bespoke local websites, managed Google Ads, social media setup, 24/7 telephone and technical support, and a centralized digital job-management system with GPS-based engineer routing and CRM-led performance monitoring. Customer acquisition is multi-channel: a 24/7 national phone line (0800 210 1010), postcode-based online lookup, WhatsApp contact, and head-office-managed national partnerships that distribute leads across the franchisee network monthly.
The operating model is differentiated by compliance layers — BFA Full Membership, UK Locksmith Association membership, SafeContractor accreditation, DBS-checked engineers, and Cyber Essentials certification — collectively raising the trust-and-safety bar relative to unregistered local locksmiths. Pricing is presented as fully transparent with no call-out fees, no VAT, a 12-month manufacturer warranty on parts, and a 90-day workmanship guarantee. The company is founder-led (Kevin Russell, Managing Director; with Andy Moore as Franchise Director and Michael Tierney as Head of Operations), has reported 20,000+ customers served and 22,000+ five-star reviews across trade directories, and has pursued adjacent verticals (smart-home installation, double-glazing repair, commercial landlord accounts, police partnerships) to raise revenue per franchisee without diluting the core locksmith proposition.
Lockfit firmographics
Firmographics- Name
- Lockfit
- Legal name
- Lockfit Contracts Ltd
- Website
- https://lockfit.co.uk
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Lockfit industry classification
Industry- Product category
- Locksmith and Property Security Services
- NAICS
- Locksmiths (561622), Security Systems Services (except Locksmiths) (561621)
- akta.pro primary industry
- Key Management, Duplication & Locksmith Services (HSAHAEAD)
- akta.pro secondary industry
- Smart Lock Installation, Retrofit & Door Hardware Services (HSAHAEAB)
Keywords
Where Lockfit is headquartered
LocationHeadquarters
- HQ city
- Burton-on-trent
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Lockfit business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel
Revenue model
- Locksmith Service Fees: Transaction-based service fees from locksmith jobs performed by franchisees. Fixed price quoted upfront, no call-out charges. Services include emergency call-outs, lock changes, repairs, safe opening, commercial services, and boarding up. Revenue per job varies by service type and complexity.
- Franchise Fees: Monthly fixed fee charged to franchisees for use of LockFit brand, business systems, training, marketing support, lead generation, and ongoing operational support. Franchisees keep earnings from jobs above the monthly fee.
- Parts and Materials Supply: Supply of locks, hardware, and security equipment to franchisees through negotiated supplier agreements. Franchisees purchase parts as needed from approved suppliers with volume-discounted rates.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Fixed price per job with no call-out charge |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Lockfit product offering
Product offeringCore offering
Lockfit operates a UK nationwide franchise network delivering 24/7 locksmith services to homeowners and businesses, including emergency lockouts, lock changes, repairs, anti-snap and digital smart lock fitting, uPVC door and window lock work, safe opening, commercial access control, boarding up, landlord services, and Ring doorbell/smart home device installation. Head office provides branding, training, marketing, lead generation, and centralized systems while 120+ franchisees execute the work locally with insured British locks, no call-out fees, and a 30-minute response target.
Product overview
LockFit is the UK's largest locksmith provider operating a franchise network model with over 120 independent franchisees and 290+ engineers. The core offering is a 24/7 emergency and planned locksmith service for both residential and commercial clients. Services span emergency lockouts, lock repairs/replacements, security upgrades (anti-snap locks, digital smart locks), and complementary services including smart home device installation, safe services, boarding up, and misted double glazing replacement. The franchise model provides independent operators with branding, training, lead generation, and centralized marketing while franchisees deliver services locally. The company positions itself on transparent pricing (no call-out fees), fast response times (30-60 minutes), and quality guarantees (12-month parts warranty, 90-day workmanship guarantee).
Differentiator
Problem solved
Functional benefit
Products and services
- 24 Hour Emergency Locksmiths Emergency locksmith service available 24 hours a day, 365 days a year, with a target 30-minute response covering non-destructive entry, lockouts, and urgent repairs for residential and commercial customers.
- Domestic Locksmiths Locksmith services for residential properties including lock changes, repairs, upgrades, and security assessments aimed at UK homeowners.
- Commercial Locksmith Services Business security services for commercial properties including shutter door locks, access control systems, and tailored security solutions backed by a 12-month parts and workmanship guarantee.
- Lock Repairs & Replacement Repair and replacement of all types of locks and mechanisms across various door types, with same-day service for residential and commercial customers.
- Anti-Snap Lock Fitting Installation of snap-resistant and burglar-proof lock cylinders designed to protect homes against lock-snapping, a primary method of forced entry.
- Safe Opening & Installation Specialist safe opening, servicing, and installation services for various types of safes and secure storage in homes and businesses.
- uPVC Door & Window Lock Fitting & Repair Specialist services for uPVC door and window locks including repairs, replacements, and multi-point lock systems.
- Smart Home Device Installation Installation and setup of ERA Home Connected Smartware and other smart home security and automation devices for residential customers.
- Ring Doorbell Installation Professional installation service for Ring doorbell and other smart doorbell products in residential properties.
- Landlord Services Dedicated locksmith services for landlords and letting agents including tenant lockouts, lock changes, property security maintenance, and eviction assistance, with commercial account management.
- Boarding Up Service 24-hour emergency boarding up service for residential and commercial properties following burglaries, vandalism, fire, or accidental damage to temporarily secure premises.
- Misted Double Glazing Replacement Service Replacement service for misted or failed double glazing units in residential and commercial properties.
- Free Security Checks Complimentary security assessments of residential and commercial properties to identify vulnerabilities and recommend lock and security improvements.
- Digital Smart Locks Digital and keyless entry smart lock solutions supplied and installed for residential and commercial properties.
- LockFit Franchise Network Franchise opportunity for individuals to operate their own locksmith business under the LockFit brand, including a protected territory, bespoke website, Google Ads management, social media setup, training, 24/7 telephone and technical support, and shared national leads. The network comprises over 120 independent franchisees.
Quantifiable outcome
- 30-minute emergency response time guarantee
- +2 more outcomes
Companies that use Lockfit
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Lockfit technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Lockfit partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- TrustATradercoreTrustATrader is a trade endorsement platform that verifies tradespeople and provides customer review services. LockFit displays TrustATrader approval as a quality assurance badge, helping build customer trust in the franchise network.
- SafeContractorcoreHealth and safety accreditation service for contractors. SafeContractor approval demonstrates LockFit's commitment to safety standards across the franchise network.
- CheckATradecoreTrade directory with verified customer reviews and trading standards compliance. LockFit franchisees display CheckATrade approval as a quality indicator.
- UK Locksmith Association (UKLA)coreIndustry body representing locksmiths in the UK. LockFit franchisees train according to UKLA standards (Stage 1 course) and the company displays UKLA membership as an industry endorsement.
- Police PartnershipsminorLockFit works in partnership with police to secure properties following forced entries and investigations, providing boarding up and emergency security services.
- National Business PartnersminorUnspecified national partners that provide lead generation to the franchise network. Head office shares these commercial and domestic leads across franchisees monthly.
- British Franchise Association (BFA)coreThe BFA is the governing body for franchising in the UK. LockFit is a Full Member, indicating compliance with ethical franchise standards and best practices.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Lockfit competitors and assessment
Company assessmentDirect peers
- 1st Call Locksmiths: 1st Call Locksmiths is a UK national locksmith brand providing emergency and planned locksmith services to residential and commercial customers. Directly comparable to LockFit in product mix and emergency response positioning.
- Banham: Banham is a London-based locksmith and security company founded in 1926, offering lock fitting, key cutting, access control, CCTV, and safe installation. Comparable to LockFit's commercial locksmith and access-control offerings for premium residential and commercial clients.
- My Key Locksmiths: My Key Locksmiths operates a multi-branch UK locksmith service focused on residential emergency callouts, lock fitting, and burglary repairs. Comparable to LockFit on service range, target market, and UK-only footprint.
- Keytek Locksmiths: Keytek operates a national network of locksmiths across the UK providing emergency lockout, lock replacement, and uPVC services. Closely aligned with LockFit in service catalogue, geographic focus (UK), and 24/7 emergency positioning.
- Go Locksmith: Go Locksmith is a UK-wide 24-hour locksmith network serving homeowners and businesses with emergency entry, lock changes, and uPVC repairs. Directly overlaps with LockFit's core service offering and target customer segments.
- Timpson: Timpson is the UK's largest high-street locksmith and key-cutting chain, with hundreds of branches offering lock fitting, key cutting, shoe repairs, and engraving. Directly comparable to LockFit in service mix and customer base (homeowners and businesses), though Timpson operates corporate-owned shops rather than a franchise model.
Broad incumbents
- ADT UK: ADT is a large UK/US monitored-security and intruder-alarm provider with installed access-control and alarm systems. While ADT overlaps with LockFit's commercial access-control work, ADT's primary business is monitored electronic security rather than reactive locksmith services.
Others
- Yale (ASSA ABLOY): Yale is a leading UK residential lock and smart-lock brand owned by ASSA ABLOY. As a hardware supplier referenced by LockFit as an approved lock brand, Yale sits upstream as a manufacturer rather than as a service competitor.
- Checkatrade: Checkatrade is a UK trade-directory and review platform where LockFit franchisees are listed. While not a direct competitor, Checkatrade shapes customer acquisition dynamics for the entire UK locksmith category and is referenced as an accreditation partner by LockFit.
- ERA (as part of Tyman plc): ERA is a UK lock and hardware manufacturer whose products LockFit franchisees install and supply. ERA is a supplier/ecosystem partner rather than a competitor, but the broader lock-manufacturing category is the upstream ecosystem LockFit operates within.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Lockfit social profiles
Digital presenceLockfit compliance and trust
Trust signalCompliance6 records
Lockfit financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lockfit leadership team
Management profileNumber of profiles
Profiles3 records
Lockfit funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lockfit M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lockfit
What does Lockfit do?
Lockfit operates a UK nationwide franchise network delivering 24/7 locksmith services to homeowners and businesses, including emergency lockouts, lock changes, repairs, anti-snap and digital smart lock fitting, uPVC door and window lock work, safe opening, commercial access control, boarding up, landlord services, and Ring doorbell/smart home device installation. Head office provides branding, training, marketing, lead generation, and centralized systems while 120+ franchisees execute the work locally with insured British locks, no call-out fees, and a 30-minute response target.
Is Lockfit a public or private company?
Lockfit is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Lockfit founded?
Lockfit was founded in 2018. It employs 101 to 250 people.
Where is Lockfit based?
Lockfit is headquartered in Burton-on-trent, United Kingdom, in the Europe region.
How does Lockfit make money?
Three revenue lines are on record. Locksmith Service Fees are the primary driver. The others are franchise Fees and parts and Materials Supply.
Who are Lockfit's main competitors?
Direct peers on record are 1st Call Locksmiths, Banham, My Key Locksmiths, Keytek Locksmiths, Go Locksmith and Timpson. ADT UK is listed as a broad incumbent. Others are Yale (ASSA ABLOY), Checkatrade and ERA (as part of Tyman plc).
Does Lockfit have an API?
No public API is recorded for Lockfit.
What industry is Lockfit in?
Lockfit's product category is Locksmith and Property Security Services. Its primary akta.pro industry code is HSAHAEAD, Key Management, Duplication & Locksmith Services, with a secondary code of HSAHAEAB, Smart Lock Installation, Retrofit & Door Hardware Services. Its NAICS code is 561622.