The Carriage Works
The Carriage Works is a custom manufacturer of carts, kiosks, and retail merchandising units (RMUs) serving enterprise brands in food service, theme parks, airports, casinos, and retail, as well as SMBs through its GreatStart coffee cart line, from a 42,000 sq ft facility in Klamath Falls, Oregon.
- Company typePrivate
- Founded1978
- HeadquartersKlamath Falls, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What The Carriage Works does
The Carriage Works is a custom manufacturer of mobile retail structures, founded in 1978 and headquartered in a 42,000 sq ft facility in Klamath Falls, Oregon. The company designs and fabricates fully custom carts, kiosks, and retail merchandising units (RMUs), ranging from 3-foot push carts to 28-foot full-service outdoor kiosks with integrated electrical, plumbing, and cooking systems. All products are built in-house across wood, steel, CNC machining, powder coating, paint booth, and assembly operations, and are UL Listed and NSF certified as applicable for food service and electrical safety compliance.
The company's primary customers are enterprise brands and venue operators across food and beverage, retail, theme parks, airports, casinos, hotels, and zoos, including Disney, Coca-Cola, Six Flags, Ben & Jerry's (preferred kiosk vendor), Dunkin' Brands, MGM Resorts, SeaWorld, Caesar's, Aramark, and Tanger Outlets, as well as SMBs and nonprofits via the GreatStart pre-configured coffee cart line. Revenue is generated through project-based custom manufacturing engagements priced by size, complexity, and customization, with a 2018 addition of standardized GreatStart carts to serve faster-moving SMB buyers. The company is privately held under Dunham Strategy Group, which acquired it from founders John and Barbara Evensizer in April 2015, and ships products across all 50 U.S. states (except North Dakota) and 14 international countries, supported by roughly 12 trade show appearances per year.
The Carriage Works firmographics
Firmographics- Name
- The Carriage Works
- Legal name
- The Carriage Works
- Website
- https://carriageworks.com
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Carriage Works is a custom manufacturer of carts, kiosks, and retail merchandising units (RMUs) serving enterprise brands in food service, theme parks, airports, casinos, and retail, as well as SMBs through its GreatStart coffee cart line, from a 42,000 sq ft facility in Klamath Falls, Oregon.
- Ownership category
- akta.pro rank
Where The Carriage Works is headquartered
LocationHeadquarters
- HQ city
- Klamath Falls
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
The Carriage Works business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- Custom Cart, Kiosk, and RMU Manufacturing: Design and fabrication of completely custom carts, kiosks, and retail merchandising units (RMUs) for clients. Products range from small 3-foot push carts to large 15' x 20' outdoor kiosks and full-service food kiosks up to 28 feet long. Revenue is generated through one-time custom manufacturing projects with pricing based on size, complexity, materials, and customization requirements.
- GreatStart Pre-Configured Coffee Carts: Standardized coffee and espresso carts (6' or 8' length) offered as in-stock products with faster delivery times. These represent a semi-standard product line while maintaining the same quality standards as fully custom products.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | GreatStart Coffee Cart - 6 foot model |
| Unit Pricing | Pay-as-you-go | GreatStart Coffee Cart - 8 foot model |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
The Carriage Works product offering
Product offeringCore offering
The Carriage Works is a custom manufacturer that designs, fabricates and ships carts, kiosks and retail merchandising units (RMUs) for food service, retail and attraction operators. All products are built to client specifications in wood and metal, range from small 3-foot push carts to 28-foot outdoor full-service kiosks, and are NSF and UL certified as applicable. The company also offers a pre-engineered GreatStart line of in-stock 6-foot and 8-foot coffee and espresso carts for faster deployment.
Product overview
The Carriage Works is a custom manufacturer of mobile retail structures, offering three core product categories: Custom Carts (single-unit mobile structures for food or retail), Custom Kiosks (enclosed units with operator inside), and Retail Merchandising Units (RMUs for shopping mall environments). The company also offers the GreatStart Coffee & Espresso Carts line as a pre-designed, in-stock option for quicker deployment. All products are completely customized to client specifications with options ranging from 3-foot push carts to 28-foot outdoor kiosks, and include design, fabrication, shipping, and installation services.
Differentiator
Problem solved
Functional benefit
Brands
- GreatStart: A line of in-stock coffee and espresso carts offered as 'GreatStart Carts' - available in 6' or 8' lengths with MDL construction, welded steel frame, laminated cart body and countertop, and self-contained water systems.
Products and services
- Custom Carts
Quantifiable outcome
- Products installed in all 50 US states except North Dakota
- +3 more outcomes
Companies that use The Carriage Works
Customer profileNamed customers26 records
Segments6 records
Ideal customer profiles5 records
The Carriage Works technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
The Carriage Works partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Ben & Jerry'scoreThe Carriage Works serves as a preferred kiosk vendor for Ben & Jerry's, having delivered ice cream kiosks to locations across the US including Potomac Mills VA, Nyack NY, Escondido CA, and Union Station Los Angeles. Company representative Kristin Sayles attended Ben & Jerry's Global Franchise meeting in Orlando to connect with franchisees and learn about new products and company mission.
- Dunkin' BrandscoreLongstanding client relationship with Dunkin' Brands for coffee and espresso carts. Co-exhibited at ARN Revenue Conference in New Orleans with a custom cart built specifically for the convention. TCW-Dunkin' Donuts cart had prime location inside main entrance.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
The Carriage Works competitors and assessment
Company assessmentBroad incumbents
- YESCO: YESCO manufactures custom signage, kiosks, and fabricated structures at much greater scale, servicing theme parks, casinos, and retail. Broader portfolio but overlapping capabilities in custom metal/wood fabrication for entertainment and hospitality end markets.
Direct peers
- Falkbuilt: Falkbuilt designs and prefabricates modular interior and kiosk environments for retail, hospitality, and healthcare — closest analog to The Carriage Works' custom-fabrication-and-installation model for retail and food-service units.
- ImageBox Displays: ImageBox Displays produces custom retail merchandising displays, kiosks, and point-of-purchase units. Directly comparable custom fabrication model serving retail and brand-experience buyers.
- Americhip: Americhip is a custom retail display and brand-experience fabricator producing kiosks, in-store merchandising units, and promotional vehicles for CPG brands. Overlaps with TCW's RMU and kiosk work for brands like Coca-Cola and Ben & Jerry's.
- Bright Builders Food Carts & Kiosks: Bright Builders designs and fabricates custom food carts, kiosks, and concession trailers for theme parks, stadiums, and shopping centers — same end markets and same custom-build delivery model.
- CGS Premier (Concession Guys): CGS Premier designs and builds custom concession carts, kiosks, and trailers for entertainment venues, sports arenas, and amusement parks — same application verticals as The Carriage Works.
- National Cart: National Cart manufacturers custom hot dog carts, food carts, and vending carts for QSR operators and event venues. Directly comparable product category, target customer, and build-to-spec workflow.
Emerging players
- Smart Foodservice Cart & Kiosk Builders: Independent custom kiosk and mobile-cart fabricators serving small operators and SMB food-service brands. Competes for the lower end of TCW's market, especially around standardized coffee and snack carts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights7 records
Customer concentration
The Carriage Works social profiles
Digital presenceThe Carriage Works compliance and trust
Trust signalCompliance2 records
The Carriage Works financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Carriage Works leadership team
Management profileNumber of profiles
Profiles4 records
The Carriage Works funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Carriage Works M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Carriage Works
What does The Carriage Works do?
The Carriage Works is a custom manufacturer that designs, fabricates and ships carts, kiosks and retail merchandising units (RMUs) for food service, retail and attraction operators. All products are built to client specifications in wood and metal, range from small 3-foot push carts to 28-foot outdoor full-service kiosks, and are NSF and UL certified as applicable. The company also offers a pre-engineered GreatStart line of in-stock 6-foot and 8-foot coffee and espresso carts for faster deployment.
Is The Carriage Works a public or private company?
The Carriage Works is a private company. It is classified as corporate owned and is currently operating.
When was The Carriage Works founded?
The Carriage Works was founded in 1978. It employs 11 to 50 people.
Where is The Carriage Works based?
The Carriage Works is headquartered in Klamath Falls, United States, in the North America region.
How does The Carriage Works make money?
Two revenue lines are on record. Custom Cart, Kiosk, and RMU Manufacturing is the primary driver. The others are greatStart Pre-Configured Coffee Carts.
Who are The Carriage Works's main competitors?
YESCO is listed as a broad incumbent. Direct peers are Falkbuilt, ImageBox Displays, Americhip, Bright Builders Food Carts & Kiosks, CGS Premier (Concession Guys) and National Cart. Smart Foodservice Cart & Kiosk Builders is listed as an emerging player.
Does The Carriage Works have an API?
No public API is recorded for The Carriage Works.