State Custodians

What State Custodians does

State Custodians is an Australian non-bank home loan provider operating as a wholly owned subsidiary of Resimac Group Ltd, which was established in 1985 and recognized as Non-Bank of the Year at the 2020 Australian Mortgage Awards. The legal operating entity is Homeloans.com.au Pty Ltd (ABN 49 118 337 367), which holds Australian Credit Licence 390850. State Custodians offers residential mortgage products — principal and interest and interest-only loans — to Australian residents seeking alternatives to major banks, with direct-to-consumer distribution via phone (13 72 62), website contact forms, and the LoanAccess digital platform.

The LoanAccess platform is the core technology asset, accessible via web browser and native mobile applications for iOS (iOS 13+) and Android (version 9+). It provides real-time loan management including Pay Anyone transfers, BPAY bill payments, redraw facilities (up to $20,000 online), offset account access, Visa Debit Card controls, e-statements, and service requests, secured by OTP and biometric authentication. Identity verification during application uses the Australian Government's Document Verification Service (DVS), and credit assessments draw on the three major Australian credit reporting bodies — Equifax, Illion, and Experian. The mobile app was launched in November 2022, extending the web platform's self-service capabilities to smartphone users.

State Custodians generates revenue primarily through interest spreads on its home loan portfolio (financed via Resimac Group's funding infrastructure) and ancillary transaction fees including discharge fees and telegraphic transfer fees. The company is currently operating a Remediation Program to compensate customers historically overcharged on those fees between October 2000 and June 2022. Distribution is purely domestic (Australian residents only), with direct and digital channels supplemented by a minor cross-selling arrangement with QBE Insurance. Headcount is reported as 1–10, consistent with a lean subsidiary leveraging shared Resimac infrastructure for servicing, compliance, and operations.

Name

State Custodians

Legal name

Homeloans.com.au Pty Ltd

Website

https://statecustodians.com.au

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

State Custodians is an Australian non-bank home loan provider and wholly owned subsidiary of Resimac Group Ltd, offering residential mortgages to Australian consumers and managing them through its LoanAccess web and mobile platform.

Ownership category

akta.pro rank

Product category

Non-Bank Mortgage Lending

SIC

State Commercial Banks (6022), Loan Brokers (6163)

akta.pro primary industry

Residential Mortgage Brokerage (Purchase & Refinance) (FSAEAEAA)

akta.pro secondary industry

Mortgage Refinance & Rate/Term Intermediation (FSAEAEAC)

Keywords

• Home loan services
• Non-bank lending
• Residential mortgages
• Mortgage origination
• Loan products

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Home Loan Interest: Primary revenue from interest charged on home loan mortgages. As a non-bank lender, State Custodians earns interest spreads on its loan portfolio financed through its parent company Resimac Group's funding mechanisms.
2. Fee-based Revenue: Revenue from various loan fees including discharge fees, telegraphic transfer fees, and other loan administration charges. The company has conducted remediation programs for historical overcharging of these fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

State Custodians is an Australian non-bank residential mortgage lender that provides home loan products directly to individual borrowers. The company offers principal and interest home loans as well as interest-only home loans, supported by its proprietary LoanAccess digital origination platform and a companion mobile application. Operating as a wholly owned subsidiary of Resimac Group Ltd, it distributes loan products through direct online channels to Australian consumers seeking residential property finance.

Product overview

State Custodians is a home loan provider and wholly owned subsidiary of Resimac Group Ltd, offering mortgage lending products to Australian residents. The core product is home loans (principal and interest and interest-only options). Customers manage their loans through the LoanAccess platform, available via web browser and mobile app (iOS and Android), which provides features for payments, transfers, BPAY, redraw management, offset accounts, and Visa Debit Card controls. Additional services include customer forms for loan management and a Remediation Program for customer compensation.

Differentiator

Problem solved

Functional benefit

Brands

• LoanAccess: Online loan management platform and mobile app for State Custodians home loan customers to manage repayments, transfers, BPAY payments, statements, and Visa Debit Card features.

Products and services

• State Custodians Home Loans
• LoanAccess Platform
• LoanAccess Mobile App

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Resimac Group LtdcoreOthersState Custodians is a wholly owned subsidiary of Resimac Group Ltd, a leading non-bank lender in Australia established in 1985. Resimac Group provides the funding, infrastructure, and operational support for State Custodians' mortgage lending activities. State Custodians operates under Australian Credit Licence 390850 held by Homeloans.com.au Pty Ltd.
• QBE InsuranceminorOthersQBE Insurance is mentioned as an associated company for direct marketing purposes, suggesting a partnership for insurance product cross-selling to State Custodians' mortgage customers.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Firstmac: Australian non-bank lender (formerly Queensland-based) offering prime residential mortgages, refinances, and investment loans. Comparable to State Custodians because both are non-bank lenders distributing via broker networks, focused on prime owner-occupier and investor segments, and competing for refinancers off the majors.
• Pepper Money: Leading Australian non-bank lender with a strong presence in prime and non-conforming residential mortgages and asset finance. Highly comparable to State Custodians because both are specialist non-bank lenders targeting borrowers seeking alternatives to major banks, distributing via broker networks and direct channels.
• Liberty Financial: Established Australian non-bank lender offering residential mortgages, investment loans, and self-employed/alt-doc products. Comparable to State Custodians because both operate in the non-bank mortgage segment with similar product mix, broker distribution, and rate-competitive positioning against majors.
• Reduce Home Loans: Australian ultra-low-rate non-bank lender focused on refinancing off the major banks. Comparable to State Custodians because both are non-bank lenders competing primarily on rate competitiveness and digital distribution, with overlapping target borrower segments in the refinance market.
• Homeloans.com.au: Sibling brand under Resimac Group, also trading as part of the Homeloans.com.au legal entity family. It offers Australian non-bank home loan products with similar broker and direct distribution, making it the closest direct comparability for State Custodians' product, customer, and distribution model.

Emerging players

• Athena Home Loans: Digital-first Australian non-bank lender using a variable-rate CICERO trust structure. Comparable to State Custodians because both target digitally engaged Australian borrowers seeking non-bank alternatives and differentiate on technology and rate competitiveness, though Athena is more fintech-native and growth-stage.
• Tic:Toc: Australian fintech-led online mortgage lender offering automated decisioning and direct digital application. Comparable to State Custodians because both emphasise a digital, self-service customer experience for home loan purchase and refinance, though Tic:Toc's origination model is more automated and platform-driven.

Broad incumbents

• Aussie Home Loans: Large Australian mortgage broker and lender (owned by Lendi Group/CBA-aligned capital) operating a national branch and broker network. Comparable to State Custodians because both serve Australian home loan borrowers through a mix of broker and direct channels, though Aussie is significantly larger and broader in product range.
• Mortgage Choice: National Australian mortgage broker brand (now part of MyState Bank-aligned ownership) operating a large franchise broker network. Comparable to State Custodians because both target Australian borrowers seeking home loan alternatives through intermediated channels, although Mortgage Choice is pure-broker while State Custodians retains a lender balance sheet.
• Resimac Group Ltd: The parent company of State Custodians. Resimac is the leading Australian non-bank lender established in 1985, of which State Custodians is a wholly owned subsidiary operating under the same credit licence family. Directly relevant because State Custodians is funded and operationally supported by Resimac and competes in the same Australian non-bank mortgage market.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/statecustodians
• LinkedInlinkedin.com/company/state-custodians-mortgage-company

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about State Custodians