Collection Bureau of America

What Collection Bureau of America does

Collection Bureau of America is a private, full-service debt recovery firm headquartered in Hayward, California, founded in 1959 and operating with a workforce of 51-100 employees. The firm self-describes as having a nationwide scope and a commitment to excellence, serving as a third-party collection agency for creditors seeking recovery of delinquent accounts. As a long-tenured operator in a heavily regulated U.S. industry (FDCPA, CFPB oversight, state-level licensing), the firm likely generates revenue through contingency-fee recovery arrangements, retainer-based commercial collections, or a mix of both, consistent with the standard business model of mid-size U.S. collection agencies.

The firm's underlying technology platform, specific product offerings, pricing structure, and client roster could not be verified from the available data; the primary corporate web property returned only a security verification page and no substantive content, preventing extraction of operational detail. No proprietary technology stack, named product lines, integrations, or technology partnerships were disclosed. Similarly, no information on management team, ownership structure, parent/subsidiary relationships, funding history, or M&A activity was available in the supplied data blocks.

Operationally, the firm appears to function as a traditional service-business collection agency rather than a technology-driven debt recovery platform, though this characterization cannot be confirmed against first-party evidence. Given the 65+ year operating history, the firm has presumably maintained continuous compliance with evolving U.S. collection regulations and accumulated a client base, but the scale, vertical mix (consumer vs. commercial, healthcare vs. financial), and competitive positioning relative to larger national agencies and fintech-era collection technology firms remain unverifiable from the data provided.

Name

Collection Bureau of America

Website

https://collectionbureauofamerica.com

Company type

Private

Founded year

1959

Headcount range

51–100 employees

Short description

Collection Bureau of America is a private, full-service U.S. debt recovery firm founded in 1959, headquartered in Hayward, California, with 51-100 employees and a claimed nationwide operating scope serving creditor clients.

Ownership category

akta.pro rank

Headquarters

HQ city

Hayward

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Core offering

Collection Bureau of America is a full-service debt recovery firm that recovers outstanding debts for clients across the United States. The company operates with a nationwide scope and positions itself as a comprehensive provider of debt collection services founded in 1959.

Product overview

Unable to extract product and service information from the available source content. The source page displays a security verification/loading screen ("One moment, please...") rather than actual company website content, preventing extraction of product details, named offerings, or portfolio information.

Differentiator

Problem solved

Functional benefit

Products and services

• Full-Service Debt Recovery

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Expansion highlights1 record

Broad incumbents

• PRA Group: Public, large-cap debt purchaser and collector operating globally with a portfolio of purchased receivables plus third-party contingency collections. Comparable in core debt recovery capability but materially larger and portfolio-owning versus a contingency-only mid-market peer like Collection Bureau of America.
• Encore Capital Group: Public, multinational specialty finance and debt recovery firm (owner of Midland Credit Management). Operates purchased-portfolio and third-party collections at meaningfully larger scale; relevant as a competitive incumbent and benchmark acquirer in the ARM consolidation landscape.

Direct peers

• National Credit Adjusters (NCA Group): Mid-market, full-service debt collection agency with nationwide licensing across consumer, commercial, and government receivables. Closely comparable in operating model, target clients, and multi-vertical service offering.
• Williams & Fudge: Long-established (founded 1960) full-service collection agency specializing in higher-education and consumer debt recovery. Comparable mid-sized scale, longevity, and multi-vertical service offering to Collection Bureau of America.
• IC System: St. Paul, MN-headquartered third-party collection agency serving banks, credit unions, retail, and healthcare creditors nationwide. Comparable mid-sized scale, full-service consumer collections model, and FDCPA-licensed operations make it a direct functional peer.
• Coast Professional: Mid-market third-party collection agency with student loan, healthcare, and consumer debt verticals. Comparable in operating model (contingency-based recovery), client concentration (creditors and debt owners), and regulatory exposure profile.
• ConServe: Full-service consumer and commercial collections agency serving banks, credit unions, student loan servicers, and government entities. Comparable middle-market ARM operator with a similarly broad service stack and nationwide license footprint.
• Hunter Warfield: National B2B commercial and consumer collections firm with multi-state licensing, focused on first- and third-party contingency collections. Comparable mid-market scale, license footprint, and creditor client base.
• Wakefield & Associates: Mid-market consumer and commercial collections agency headquartered in Colorado with nationwide recovery operations. Comparable across customer base, service breadth, and regulatory compliance profile.
• Transworld Systems: Mid-market, full-service third-party debt collection agency with nationwide U.S. licensing. Closely comparable in customer base (creditors across consumer and commercial), service model (contingency recovery, skip tracing, legal placement), and target customer segment to Collection Bureau of America.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat2 records

Key risks4 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Collection Bureau of America