MY CU Services

What MY CU Services does

MY CU Services, LLC is a Pennsylvania-domiciled Credit Union Service Organization (CUSO) and the payments and technology subsidiary of Vizo Financial Corporate Credit Union, operating since 2000 from Middletown, PA with additional offices in Columbia, SC and Sewickley, PA. The company exclusively serves the U.S. credit union market, providing payment processing (ACH, wire transfers, image capture under Check 21, share draft processing, official checks via the Positive Pay system, money orders, and instant payments through the Federal Reserve's FedNow Service), consumer and business electronic bill payment (OneClick and Biz 2.0 platforms), international services, and cash logistics (MY CU Vault). Supporting infrastructure includes managed IT services (24/7 monitoring, anti-virus, helpdesk, and Datto-powered business continuity), cooperative group purchasing (W.B. Mason Workplace Essentials), and CBX core processing delivered in partnership with CU*Answers.

The technology stack rests on two proprietary platforms: the TranzCapture image capture platform (integrated with Advanced Fraud Solutions and Early Warning for fraud screening) and the Zephyr online EFT platform (delivered via the 2018 Aptys Solutions consolidation, unifying domestic wires, ACH, and international wires into a single interface). The company was an early FedNow correspondent adopter (December 2023) and launched PayMōli as the first deployment of Aptys' P2P mobile payments solution. Revenue is generated primarily through transaction-based fees on payment processing volumes, subscription/managed services fees for IT and core processing, and affiliate referral commissions on group purchasing and foreign currency (CXI) services. Pricing is opaque and quote-based, with select concessions such as waived setup fees for credit unions with assets under $50 million and no monthly minimum on money order processing. The company operates with 11-50 employees and reportedly serves more than 950 credit unions across the country, with one source citing reach to 1,200 credit unions through the PayMōli rollout. Distribution runs through direct enterprise sales, the Vizo Financial corporate partner network, the CU*Answers group-provider channel, and the joint CUaxis community platform.

Name

MY CU Services

Legal name

MY CU Services, LLC

Website

https://mycuservices.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

MY CU Services is a Credit Union Service Organization (CUSO), wholly owned by Vizo Financial Corporate Credit Union, providing payment processing (ACH, wires, FedNow instant payments, image capture), electronic bill pay, CBX core processing, managed IT, and cooperative purchasing to more than 950 credit unions across the United States.

Ownership category

akta.pro rank

Product category

Credit Union Payment Processing Services

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Finance Services (6199)

akta.pro primary industry

ACH Operator & Clearinghouse Services (FSAMAGAA)

akta.pro secondary industry

Payables & Disbursements (ACH/SEPA, wires, checks, virtual cards) (FSABAIAB)

Keywords

• Payment processing services
• Credit union technology
• Core processing
• ACH processing
• Managed IT services

Headquarters

HQ city

Middletown

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Payment Processing Services: Fees charged to credit unions for ACH processing, wire transfers, item processing, and instant payments services. Services include transaction-based fees for ACH receipts, returns, and originations; wire transfer fees; and image capture processing fees.
2. Electronic Bill Payment: Electronic bill payment services for consumer and business members, including OneClick and Biz 2.0 platforms with various payment features.
3. Managed IT Services: IT management services including workstation/server management, email management, network infrastructure, backup and business continuity, and helpdesk support.
4. Core Processing: Core data processing services through CU*BASE system partnership with CU*Answers for credit union daily operations.
5. Cash Services (MY CU Vault): Cash ordering and vault services allowing credit unions to order coin and currency from various vault locations nationwide.
6. Workplace Essentials Program: Group purchasing program through W.B. Mason partnership allowing credit unions to purchase office supplies at wholesale prices.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

MY CU Services is a Credit Union Service Organization (CUSO) providing payment processing, core processing, managed IT, and electronic bill payment services exclusively to credit unions. Its portfolio includes ACH processing, FedNow instant payments, wire transfers, image capture, share draft processing, money orders, official checks, cash services, electronic bill pay (consumer and business), P2P mobile payments (PayMōli), and CBX core processing through CU*Answers. The company serves more than 950 credit unions across the United States as the payment subsidiary of Vizo Financial Corporate Credit Union.

Product overview

MY CU Services is a Credit Union Service Organization (CUSO) providing an integrated portfolio of payment processing, core banking, and technology services exclusively for credit unions. The core payment suite includes ACH Services, OneClick Consumer Bill Pay, Biz 2.0 Business Bill Pay, FedNow Instant Payments, International Services, Image Capture Programs (branch, teller, ATM/ITM, mobile, business), Share Draft Processing, Official Checks (Corporate Share Drafts and Positive Pay), Money Orders, Wire Transfers, and Cash Services through the MY CU Vault Program. Supporting infrastructure includes Managed IT Services, Website Design & Hosting, Workplace Essentials group-buy program, and CBX Core Processing through CU*Answers partnership. Key platforms include TranzCapture for image processing and Zephyr as the online EFT platform. The CUSO serves over 950 credit unions as the payment subsidiary of Vizo Financial Corporate Credit Union.

Differentiator

Problem solved

Functional benefit

Brands

• PayMōli: P2P mobile payments solution launched in 2020 for credit unions
• Positive Pay
• OneClick
• Biz 2.0
• TranzCapture
• CBX

Products and services

• ACH Services Automated Clearing House services including Receipt & Returns for receiving ACH files and Originations for setting up one-time and recurring transactions through an online platform, with Same Day ACH support and multiple daily processing windows. For credit unions.
• OneClick Electronic Bill Pay Consumer electronic bill payment solution enabling credit union members to pay bills from multiple accounts with features including eBill, QuickPay voice commands, P2P payments, and mobile API integration. For credit union consumer members.
• Biz 2.0 Business Bill Pay Business-focused online bill payment solution for small business members of credit unions with delegate permissions, dual account signature requirements, payroll deposits, and customized auditing reports. For small business members of credit unions.
• FedNow Instant Payments Instant payment solution through the Federal Reserve's FedNow Service enabling 24/7/365 real-time payments including P2P, A2A, C2G, B2C, B2B, and G2C transactions up to $500,000 per transaction. For credit unions.
• International Services International payment services including foreign currency through CXI partnership, foreign check collections, and international wire transfers via the Zephyr platform. For credit unions.
• Image Capture Programs Comprehensive image capture solutions including Branch Capture, Teller Capture, Business Capture, ATM/ITM Capture, and Mobile Capture for check processing under Check 21. For credit unions.
• Share Draft Processing Member share draft processing with straightforward competitive fees, digital image capture, 18-month image retention, homebanking integration, and automated returns. For credit unions.
• Official Checks / Positive Pay Two official check programs: Corporate Share Drafts processed on credit union's routing number, and Positive Pay where MY CU Services reconciles on behalf using Vizo Financial's routing number. For credit unions.
• Money Order Program Money order processing through Positive Pay system with low fees, no monthly minimum, and MY CU Services guaranteeing funds. For credit unions.
• Wire Transfers Domestic and international wire transfer services with online EFT platform (Zephyr), recurring templates, and automatic Fed account debits for third-party wires. For credit unions.
• MY CU Vault / Cash Services Cash ordering program allowing credit unions to order coin and currency from various vault locations nationwide without specific denomination requirements. For credit unions.
• Managed IT Services Comprehensive IT management including 24/7 monitoring, anti-virus/anti-malware protection, HelpDesk support, standard reporting, business continuity/disaster recovery, network assessment, and risk mitigation services for credit unions.
• PayMōli P2P Mobile Payments Person-to-person (P2P) mobile payments solution allowing credit union members to send money to anyone anytime using iOS or Android smartphone or tablet. For credit union consumer members.
• Website Design & Hosting Custom-branded website design and hosting services with ADA compliance, content management, and ongoing maintenance. For credit unions.
• Workplace Essentials Group buy program for workplace supplies through W.B. Mason partnership offering wholesale pricing on office supplies, furniture, printing, and facilities items. For credit unions.
• CBX Core Processing Core processing solution through CU*Answers partnership providing member databases, processing capabilities, online/mobile toolsets, and built-in marketing capabilities for credit unions ranging from under $1M to over $1B in assets. Used by more than 350 credit unions.

Quantifiable outcome

• Services provided to more than 950 credit unions
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core, flagship and supporting.

• Aptys SolutionscoreTechnology or Integration · 4 May 2020MY CU Services partnered with Aptys Solutions for payments platform consolidation, bringing together domestic wires, ACH Receipt & Returns, ACH Originations, and international wires on a single EFT platform. MY CU Services became the first customer for Aptys' P2P mobile payments solution PayMōli.
• CU*AnswerscoreStrategic or Co-development Partner · 28 February 2020MY CU Services partnered with CU*Answers to offer core processing solutions through the CU*BASE system. MY CU Services became the third Group Provider partner of CU*Answers, joining CU*Northwest and CU*South. The partnership enables credit unions to access both payment services and core processing through a cooperative ecosystem. In 2020, they launched a sales partnership that secured 40 core processing contracts in the first seven months. In 2023, the partnership was deepened to include managed technology services.
• Vizo Financial Corporate Credit UnionflagshipStrategic or Co-development PartnerMY CU Services is the payment CUSO of Vizo Financial Corporate Credit Union. This is the parent corporate relationship through which MY CU Services provides payment and technology services to credit unions. Vizo Financial was formed through the 2016 merger of Mid-Atlantic Corporate and First Carolina Corporate.
• DattosupportingTechnology or IntegrationMY CU Services partnered with Datto to provide business continuity and disaster recovery (BCDR) solutions designed specifically for small organizations. Using image-based backup and a hybrid on-premise/cloud model, Datto ensures reliability and accessibility to credit union data.
• W.B. MasonsupportingChannel Partner/ Reseller/ DistributorMY CU Services provides access to W.B. Mason through the Workplace Essentials program, allowing credit unions to purchase office supplies, furniture, printing, and promotional products at wholesale prices as part of a group buy program.
• CXI (Currency Exchange International)supportingChannel Partner/ Reseller/ DistributorMY CU Services partners with CXI for foreign currency services, enabling credit unions to provide foreign currency to their members through CXI's online currency portal. Credit unions earn a 1% commission on all member orders placed.
• Advanced Fraud Solutions (AFS)coreTechnology or IntegrationMY CU Services partnered with Advanced Fraud Solutions to offer fraud detection services including TrueChecks batch detection, TrueChecks Frontline portal, and real-time integration across all Alogent capture platforms. AFS provides a database of potentially fraudulent items including counterfeit, NSF, closed account, duplicate, and fraud data.
• PaymentsFirstsupportingImplementation/ SI/ Consulting PartnerPaymentsFirst provides education services for MY CU Services, with directors like Joy Babcock and Randall C. Traynham serving as directors of education. PaymentsFirst delivers fraud prevention and ACH-related educational content for credit unions.
• CUaxiscoreStrategic or Co-development PartnerCUaxis is a community created by Vizo Financial and MY CU Services that connects credit unions with resources for core processing needs. The platform serves as a central hub where credit unions can find products and services that meet their core processing requirements and beyond.

Scale indicators3 records

Recent moves14 records

Expansion highlights6 records

Broad incumbents

• Jack Henry & Associates: Jack Henry is a major core processing and digital banking vendor serving thousands of banks and credit unions. While it operates at a much larger scale and broader market, it directly competes with MY CU Services' CBX core offering and digital channels for credit union clients.
• Temenos: Temenos is a global banking software provider offering core banking, payments, and digital channel solutions. While primarily serving larger global banks, it increasingly targets the U.S. credit union and community bank market with cloud-native core platforms competing with CBX.
• Fiserv: Fiserv is a global fintech providing core processing, payments, and digital banking solutions to financial institutions including credit unions. Its DNA, Premier, and Portico platforms compete with MY CU Services across payments and core processing categories.
• FIS (Fidelity National Information Services): FIS is one of the largest financial technology providers globally, offering core, payments, and treasury solutions that compete with MY CU Services in ACH processing, item processing, and digital banking for credit unions and community banks.

Emerging players

• Payrailz: Payrailz is a digital payments company offering bill pay, P2P, and money movement solutions to banks and credit unions. It competes with MY CU Services' OneClick and PayMōli offerings in modern consumer bill payment experiences.
• Open Lending: Open Lending provides loan analytics and risk management services to credit unions and banks, focusing on indirect auto lending. It overlaps with MY CU Services' credit union vertical in technology-driven credit decisioning, though at a narrower use case.

Direct peers

• CU*Answers: CU*Answers is a CUSO providing the CU*BASE core processing platform used by 350+ credit unions via MY CU Services' CBX offering. It is both a partner and a peer, offering similar core processing and technology services directly to credit unions.
• Co-op Solutions (formerly PSCU): Co-op Solutions is the largest credit union service organization in the U.S., offering payments, digital, and analytics services to credit unions. It directly competes with MY CU Services in ACH, card processing, and digital banking services for the same buyer segment.
• Corporate Central Credit Union: Corporate Central is a corporate credit union offering payment, liquidity, and technology services to member credit unions. It operates a similar CUSO model with overlapping ACH, wire, and item processing services competing for the same institutional buyer.
• Alogent: Alogent provides item processing, image capture, and digital banking solutions to credit unions and community banks. It directly competes with MY CU Services' TranzCapture platform in teller capture and image processing for the credit union market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/MYCUSERVICES

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MY CU Services