Guy Smith Heating & Cooling

What Guy Smith Heating & Cooling does

Guy Smith Home Services (operating as Guy Smith Heating & Cooling, and Guy Smith Heating, Cooling, Plumbing & Electrical) is a privately held, founder-owned home services company headquartered at 221 Pennsylvania Ave, Virginia Beach, Virginia. Founded in 1968, the company has operated continuously for over 55 years serving the Hampton Roads region. It delivers integrated HVAC, plumbing, electrical, and drain services to both residential homeowners (primary segment) and commercial properties, across a five-city service area covering Virginia Beach, Norfolk, Chesapeake, Portsmouth, and Suffolk.

The service portfolio is organized around five core categories — Cooling, Heating, Plumbing, Electrical, and Drains — each offering installation, maintenance, and repair. Specialized sub-products include smart thermostats, ductless mini-splits, geothermal systems, tankless water heaters, EV car chargers, whole-home generators, and trenchless sewer line replacement. Underlying technology is standard licensed trade equipment; the company holds Virginia contractor license #85-1645781. The firm acquired Norfolk Air in 2025, retaining the brand as part of the Guy Smith family, and has expanded from a single-trade HVAC origin into a multi-trade home services platform.

The business operates on a direct-to-consumer model with quote-based, project-scoped pricing (no published rates) and offers consumer financing with approved credit. Revenue is generated through professional-services fees for installations and repairs, plus a recurring subscription component via an annual Maintenance Plan covering HVAC, plumbing, and electrical inspections. Customers reach the company via phone, online contact form, or self-serve online scheduling, with 24/7 emergency response available. Marketing is local and organic — primarily the company website, Google Business Profile (2,561 reviews, 4.8 stars), and direct response. The company is not venture-backed and operates without institutional investors.

Name

Guy Smith Heating & Cooling

Legal name

Guy Smith Home Services

Website

https://guysmith.net

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

11–50 employees

Short description

Guy Smith Home Services is a multi-trade home services provider offering HVAC, plumbing, electrical, and drain services to residential and commercial customers across Virginia Beach, Norfolk, Chesapeake, Portsmouth, and Suffolk in Virginia's Hampton Roads region.

Ownership category

akta.pro rank

Product category

HVAC and Home Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

Heat Pump Repair & Maintenance (HSAOAHAD), Boiler & Hydronic Heating Repair & Service (HSAOAHAG), Water Heater/Boiler Flue, Venting & Chimney Liner Service (HSAOACAF), Boiler & Hydronic Heating System Installation (HSAOAGAF)

Keywords

• HVAC installation
• Heating and cooling
• Plumbing services
• Electrical services
• Drain cleaning

Headquarters

HQ city

Virginia Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. HVAC Services: Heating and cooling installation, maintenance, and repair services for residential and commercial customers. Includes furnaces, boilers, heat pumps, mini-splits, and geothermal systems.
2. Plumbing Services: Full plumbing services including installation, repair, water heaters (including tankless), water filtration, gas lines, sump pumps, and drain services.
3. Electrical Services: Electrical installation and repair including generators, lighting, EV car chargers, circuit breakers, and safety inspections.
4. Maintenance Plans: Annual maintenance plans providing regular service for HVAC, plumbing, and electrical systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Guy Smith Heating & Cooling provides residential and commercial heating, cooling, plumbing, electrical, and drain services in the Virginia Beach metropolitan area. Offerings span installation, maintenance, repair, and 24/7 emergency response, with annual maintenance plans available for recurring service across HVAC, plumbing, and electrical systems.

Product overview

Guy Smith Home Services is a unified home services platform offering integrated cooling, heating, plumbing, electrical, and drain services through a network of service categories and specialized sub-products. The company operates as a single-service business model with distinct product lines: Cooling Services and Heating Services (often combined as HVAC), Plumbing Services, Electrical Services, and Drain Services. Each core service category includes installation, maintenance, and repair functions, with specialized sub-products such as Smart Thermostats, Mini-Splits, Tankless Water Heaters, Geothermal Systems, EV Car Chargers, Generators, and Trenchless Sewer Lines. The company also offers a Maintenance Plan add-on for ongoing service contracts. In late 2025, the company acquired Norfolk Air, expanding its HVAC service capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Cooling Services Comprehensive cooling system services including installation, maintenance, repair, dehumidifiers, high-velocity systems, smart thermostats, mini-splits, indoor air quality assessment, duct repair and custom ducting, and leak detection for both residential and commercial properties.
• Heating Services Full range of heating solutions including installation, maintenance and repair of furnaces, boilers, heat pumps, humidifiers, geothermal systems, inspections, mini-splits, and garage/shop heaters for residential and commercial applications.
• Plumbing Services Complete plumbing services covering installation, maintenance and repair, water heaters (including tankless), water filtration, gas lines, sump pumps, kitchen and bathroom fixtures, frozen pipe burst repair, repiping, leak detection, slab leak detection, and plumbing inspections for commercial and residential properties.
• Electrical Services Comprehensive electrical services including installation, repair, generators, lighting, ceiling fans, home surge protection, circuit breakers, EV car chargers, rewiring, switches and outlets, smoke detectors, and safety inspections for residential and commercial properties.
• Drain Services Professional drain services including clearing, rooter services, hydro-jetting, camera inspection, sewer line services (including trenchless), and water line services.
• Maintenance Plan Annual maintenance plan offering scheduled inspections and service for HVAC, plumbing, and electrical systems to support ongoing care of customer equipment.

Quantifiable outcome

• 4.8 star average rating from 2,561 Google reviews

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Mr. Electric: National residential and commercial electrical service franchise. Comparable on the residential electrical installation, repair, generator, and EV charger offerings that Guy Smith bundles with HVAC and plumbing.
• Cooltoday: Regional residential HVAC company in the southeastern U.S. with comparable service mix including installation, repair, maintenance, and indoor air quality. Relevant peer as a similarly scaled multi-location residential HVAC operator.
• American Residential Services (ARS) / Rescue Rooter: National HVAC, plumbing, and drain service platform offering residential and commercial service across multiple U.S. markets. Direct comparable because it competes head-to-head in multi-trade residential services with a similar HVAC-plus-plumbing-plus-drain mix.
• Benjamin Franklin Plumbing: National residential plumbing franchise emphasizing on-time service, upfront pricing, and repair/replacement services. Direct comparable on residential plumbing positioning, service guarantees, and trade-up financing.
• Roto-Rooter: Leading plumbing and drain service franchise with national coverage. Comparable as a direct residential plumbing and drain services competitor, particularly relevant to Guy Smith's drain, water heater, and sewer line offerings.
• One Hour Heating & Air Conditioning: National residential HVAC franchise brand focused on heating and cooling installation, repair, and maintenance. Direct comparable on residential HVAC service model, marketing positioning, and 24/7 emergency availability.
• Michael & Son Services: Mid-Atlantic residential HVAC, plumbing, and electrical service company headquartered in Virginia. Comparable as a regional multi-trade home services competitor operating an overlapping Virginia service area with similar go-to-market and customer profile.
• Mr. Rooter Plumbing: National plumbing franchise offering residential and light commercial plumbing services including drain cleaning, water heaters, and sewer line work. Directly comparable on the plumbing and drain portions of Guy Smith's service mix.

Broad incumbents

• Home Depot Home Services (HVAC Installation): National home improvement retailer that connects homeowners with independent HVAC installers and offers financing. Relevant as a broad incumbent channel that competes for residential HVAC replacement leads at national scale.
• Neighborly (formerly The Dwyer Group): Parent company of multiple residential service franchise brands including Mr. Rooter, Benjamin Franklin Plumbing, and Mr. Electric. Comparable as the multi-brand consolidator that competes with and could acquire Guy Smith-style multi-trade operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GuySmithHeatingAirConditioningCompany

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Guy Smith Heating & Cooling