What CIMB Bank Vietnam does

CIMB Bank Vietnam (legal name: Ngân hàng Trách Nhiệm Hữu Hạn Một Thành Viên CIMB Việt Nam) is a 100% foreign-owned digital-first commercial bank and a wholly-owned subsidiary of Malaysian-listed CIMB Group Holdings Berhad. Headquartered in Hanoi with a second office in Ho Chi Minh City, the bank operates under a State Bank of Vietnam license originally issued in August 2016 (with charter capital of VND 4,549.2 billion as of January 2026) and serves Vietnamese consumers rather than corporate or institutional clients. The bank targets three primary segments: Millennials and Gen Z seeking mobile-first banking, the underbanked population with limited credit history, and the user bases of partner platforms including ZaloPay, Finhay, SmartPay, F88, Toss, and Tala.

Name

CIMB Bank Vietnam

Legal name

Ngân hàng Trách Nhiệm Hữu Hạn Một Thành Viên CIMB Việt Nam

Website

https://cimbbank.com.vn

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

CIMB Bank Vietnam is a digital-first subsidiary of Malaysia's CIMB Group, offering mobile banking, credit cards, loans, and embedded finance via the Octo app and partnerships with ZaloPay, Finhay, and SmartPay, targeting Vietnamese Millennials, Gen Z, and underbanked consumers.

Ownership category

akta.pro rank

Product category

Digital Banking

NAICS

Commercial Banking (52211), Credit Card Issuing (52221), Credit Intermediation and Related Activities (522)

SIC

Finance Services (6199), Functions Related To Depository Banking, Nec (6099), Personal Credit Institutions (6141)

akta.pro primary industry

Virtual / Digital-First Credit Cards (FSAKABAK)

akta.pro secondary industries

BNPL Card / Virtual Card Programs (FSAKACAC), BNPL Consumer Apps & Wallets (Discovery, Management) (FSAGAIAG), Card Issuing & Virtual Cards (lodge cards, single-use, tokenization) (THALAHAB)

Keywords

• Digital banking services
• Consumer credit cards
• Savings accounts
• Personal loans
• Embedded finance

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Interest Income: Interest income from credit card balances, personal loans, and credit limits extended to customers. Core revenue stream from lending products.
2. Transaction and Interchange Fees: Fees from card transactions, ATM withdrawals, international transfers, and interchange fees from Visa card network.
3. Credit Product Distribution: Revenue from distribution of credit products (up to VND 30 million credit limits) through partnership with Tala, targeting underbanked population.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels4 records

Core offering

CIMB Bank Vietnam operates as a 100% foreign-owned digital-first bank offering retail banking services through the Octo by CIMB mobile application. Its product portfolio spans spending accounts, fixed deposits, smart savings, Visa debit and credit cards (including CIMB REVI, OctoFast, and CIMB-FINHAY co-branded cards), personal loans, Buy Now Pay Later, and international money transfers. Products are distributed directly via the Octo app and through embedded finance partnerships with Vietnamese digital platforms including ZaloPay, Finhay, F88, and SmartPay, targeting Millennials, Gen Z, and the underbanked population.

Product overview

CIMB Bank Vietnam operates as a 100% foreign-owned digital bank under CIMB Group, offering a platform-plus-module digital banking architecture anchored by the Octo by CIMB mobile application. The core Octo platform delivers spending accounts, fixed deposits, smart savings (HYSS), and international transfers, while the product portfolio spans credit cards (CIMB REVI, CIMB-FINHAY co-branded cards, OctoFast virtual card), debit cards (Visa Debit), lending products (personal loans, BNPL, credit lines), and premium banking (CIMB Preferred, OCTO Preferred). Key differentiators include eKYC video-based account opening without income documentation, AI-powered credit scoring via the Tala partnership, and integration with ZaloPay and Finhay platforms. The bank targets Millennials, Gen Z, and the underbanked population in Vietnam.

Differentiator

Problem solved

Functional benefit

Brands

• Octo by CIMB: Digital banking mobile application offering spend accounts, fixed deposits, smart savings, international transfers, and card management.
• CIMB Preferred
• OCTO Preferred
• CIMB REVI
• CIMB-FINHAY
• OctoFast
• High Yield Smart Saving (HYSS)

Products and services

• Octo by CIMB Mobile App CIMB's primary digital banking mobile application offering spending accounts, fixed deposits, smart savings, and international money transfers, enabling customers to open accounts, apply for credit cards, and manage finances entirely online.
• CIMB REVI Credit Card A Visa credit card with online registration via video KYC, offering up to 45 interest-free days, credit limit management, 20% cashback across five spending categories, and global Visa acceptance.
• CIMB Visa Debit Card An international Visa debit card linked to a CIMB spending account, enabling transfers, ATM withdrawals, online and in-store purchases, savings, bill payments, and phone top-ups with no transaction fees.
• OctoFast Virtual Prepaid Card A virtual prepaid card with fast online onboarding that can be activated immediately for online shopping and payments while waiting for physical card delivery.
• CIMB-FINHAY Co-branded Credit Card A co-branded Visa credit card issued with Finhay, enabling users to manage the card within the Finhay application with video KYC registration and equal monthly payment installments for outstanding balances.
• CIMB-FINHAY Co-branded Visa Debit Card A co-branded Visa debit card issued with Finhay investment app, offering integrated savings-investment-spending experience within the Finhay platform.
• High Yield Smart Saving (HYSS) A smart savings account that automatically accumulates daily interest on idle funds from the spending account, offering up to 4.00% p.a. on balances starting from 100,000 VND.
• Online Fixed Deposit A term deposit product available through the Octo app with minimum deposit of 500,000 VND and terms ranging from 1 to 12 months, with competitive interest rates up to 6.1% p.a.
• Buy Now Pay Later (BNPL) A credit overdraft facility on a payment account integrated on ZaloPay, providing customers with monthly spending credit limits from 500,000 VND to 5,000,000 VND, with free activation and up to 37 days interest-free when paid on time.
• Credit Line Loan (Vay Theo Hạn Mức) A credit limit-based lending product allowing customers to access funds up to their approved credit limit through the Octo digital banking platform.
• Personal Loan (Vay Tiêu Dùng) A personal consumption loan product offered through CIMB's digital banking platform for individual financial needs.
• International Money Transfer (Digital FX) An international money transfer service available through the Octo app, enabling customers to send money abroad with competitive exchange rates.
• ZaloPay Integrated Fixed Deposit Fixed deposit product integrated directly on the ZaloPay platform, enabling ZaloPay users to open and manage term deposits without needing a separate CIMB account.

Quantifiable outcome

• 250%+ user growth from 2020 to June 2021 through partnership strategy
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• GreenSMminorGTM or Marketing Partner · 15 June 2026Ride-hailing and delivery partnership offering up to 25% discount on first GreenSM ride, 20% on subsequent rides, and 15% on Green Food orders for CIMB cardholders.
• Sun GroupminorGTM or Marketing Partner · 19 May 2026Travel and entertainment partnership offering 10% discount (max VND 500,000) on DIFF 2026 and Sun World tickets, and 10% discount (max VND 1,000,000) on Sun Holidays combo bookings.
• ShopeeminorGTM or Marketing Partner · 15 May 2026E-commerce partnership offering discounts up to VND 500,000 on Shopee purchases for CIMB cardholders. Includes acquisition campaign with VND 200,000 Shopee voucher for new credit card applicants.
• Trip.comminorGTM or Marketing Partner · 1 April 2026Travel booking partnership offering up to VND 1,000,000 discount on international flight bookings and up to 7% hotel booking discounts on Trip.com for CIMB Visa cardholders.
• AgodaminorGTM or Marketing Partner · 25 March 2026Travel booking partnership offering up to 15% discount (max VND 700,000) on hotel bookings on Agoda for CIMB Visa cardholders.
• TalacoreTechnology or Integration · 5 February 2026$100 million partnership for Vietnam launch of credit products. Tala provides AI-native credit scoring and disbursement technology; CIMB contributes infrastructure and regulatory expertise. Targets underbanked population with credit limits up to VND 30 million ($1,155) with fully digitized registration and approval processes.
• ZaloPaycoreStrategic or Co-development Partner · 1 January 2024Fixed deposit product launched January 2024 integrated on ZaloPay platform. Minimum deposit VND 500,000 with terms from 1-12 months and rates up to 6.1%/year. BNPL product launched December 2022 providing credit limits from VND 500,000 to VND 5,000,000/month with 37-day interest-free period.
• FinhaycoreStrategic or Co-development Partner · 1 June 2021Vietnamese smart investment app partnership for co-branded credit and debit cards (CIMB-Finhay Visa). Provides integrated savings-investment-spending-cashback experience on Finhay platform. Partnership contributed to 250%+ user growth.
• F88coreStrategic or Co-development PartnerFinancial services partnership providing credit solutions for blue-collar workers and low-income earners. F88 has Vietnam's most extensive financial service network coverage.
• SmartPaycoreStrategic or Co-development PartnerE-wallet partnership with 740,000+ merchant acceptance points and 2.3 million accounts. Provides BNPL (Buy Now Pay Later) product integrated with SmartPay ecosystem.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Regional players

• Toss (Viva Republica): Korean fintech super-app and CIMB's historical partner (Toss launched a CIMB virtual prepaid card in Vietnam in 2020). Comparable in product breadth (accounts, cards, lending, investing) and digital-first model.

Emerging players

• ZaloPay: Major Vietnamese e-wallet and BNPL provider; both a CIMB partner and a partial competitor in digital payments and short-term consumer credit.
• MoMo: Vietnam's largest e-wallet/super-app with payment, credit, and financial services. Overlaps with CIMB on payments, BNPL, and consumer credit distribution.
• ShopeePay / SPayLater: Sea Group's Vietnamese e-wallet and BNPL service (SPayLater). Competes with CIMB's BNPL and embedded credit distribution.

Direct peers

• Timo by VPBank: Vietnamese digital-first neobank launched as a partnership between VPBank and consortium partners. Directly comparable to CIMB Vietnam as a digital bank offering mobile-first accounts, cards, and lending in Vietnam.
• TNEX by MSB: Digital bank from Maritime Commercial Joint Stock Bank (MSB) targeting younger Vietnamese consumers with accounts, cards, and savings. Direct competitor in Vietnamese digital-banking category.
• Cake by VPBank: Digital banking app by VPBank offering accounts, cards, savings, and personal loans via a fully mobile experience. Closely comparable product set and target market to CIMB's Octo app in Vietnam.

Broad incumbents

• VPBank: Major Vietnamese commercial bank and parent of Timo and Cake. Competes with CIMB across consumer credit, cards, and digital banking segments.
• MB Bank (Military Commercial Joint Stock Bank): One of Vietnam's largest commercial banks with significant digital transformation investments. Overlaps with CIMB in retail banking, cards, and digital lending.
• Techcombank (TCB): One of Vietnam's largest joint-stock commercial banks with a strong digital focus. Competes with CIMB on credit cards, deposits, and digital banking for retail customers.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CIMBBankVN
• YouTubeyoutube.com/@cimbbankvietnam
• LinkedInlinkedin.com/company/cimb-vietnam

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CIMB Bank Vietnam