Village of West Dundee

What Village of West Dundee does

The Village of West Dundee is a municipal government entity headquartered in Kane County, Illinois, founded in 1887. It serves the residents and businesses within its corporate boundaries, providing governmental and quasi-utility services including police and fire protection, water and sewer utilities, public works, refuse and recycling collection, community development, permitting, and licensing. Service delivery occurs through a Village Hall counter, department offices, and two digital channels: an OpenGov-powered permitting portal at westdundeil.portal.opengov.com and a Neptune 360 utility billing platform branded MyNeptune360. A secondary operational site, Public Safety Center II at 100 Carrington Drive, co-locates Community and Economic Development staff alongside public safety functions.

Name

Village of West Dundee

Legal name

Village of West Dundee

Website

https://wdundee.org

Company type

Private

Founded year

1887

Operating status

Operating

Headcount range

101–250 employees

Short description

The Village of West Dundee is a municipal government in Kane County, Illinois, providing public safety, water/sewer utilities, public works, permitting, and community development services to its residents and local businesses.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Utilities (221)

SIC

Water Supply (4941), Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

akta.pro secondary industry

Stormwater Management & MS4 Compliance Services (BPALAMAL)

Keywords

• Municipal services
• Public safety
• Water utility
• Waste management
• Community development

Headquarters

HQ city

Dundee

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Food & Beverage Tax: 1% tax on prepared food and beverage items including high tax items as defined by Illinois Department of Revenue. Collected monthly with payment due on the 20th of the following month.
2. Local Motor Fuel Tax: Two cents per gallon tax on motor fuel purchased within Village corporate limits, effective June 1, 2014. Collected monthly with payment due on the 20th of the following month.
3. Water & Sewer Utility Billing: Revenue from approximately 2,100 water/sewer accounts. Services include water distribution, sewer collection, and lead service line replacement projects.
4. Business Licensing & Registration: Fees from business registration, liquor licensing, video gaming licenses, massage therapy clinic licenses, and other business permits.
5. Property Tax Revenue: Municipal property taxes supporting general operations, public safety, and infrastructure.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

The Village of West Dundee is a municipal government entity that delivers essential public services to residents and businesses within its corporate limits in Kane County, Illinois. Its core offerings include water and sewer utility service for approximately 2,100 accounts, police and fire protection, public works and roadway maintenance, refuse and recycling collection, community development and planning, building permits, business licensing, and community events. The Village supports service delivery through online portals including MyNeptune360 for utility billing and the OpenGov portal for permits and business registration.

Product overview

Village of West Dundee is a municipal government entity providing public services to residents and businesses. The village offers administrative services including utility billing (water/sewer), permit and licensing services, public safety (fire and police departments), public works, community development, and various online service portals for residents to pay bills, submit requests, and access government information. These are government administrative services rather than commercial technology products.

Differentiator

Problem solved

Functional benefit

Products and services

• Water & Sewer Utility Service
• Police Department Services
• Fire Department Services
• Public Works Services
• Refuse, Yard Waste & Recycling Collection
• Business Registration & Licensing
• Building Permits & Code Enforcement
• Economic Development & Planning Services
• Community Events

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• MC Squared Energy Services (mc2)coreStrategic or Co-development Partner · 1 November 2023MC Squared Energy Services was selected to serve eligible residents and small business customers with electric supply at ComEd rates for a 12-month term. The program also provides Renewable Energy Certificates making the Village an EPA Green Power Community at zero added cost to residents and the Village.
• Kohan Retail InvestmentminorOthersThe Village of West Dundee acquired most of the Spring Hill Mall property from Kohan Retail Investment to facilitate redevelopment of the site into housing, retail, and entertainment spaces.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Others

• OpenGov: Vendor of the Village's online permitting and licensing portal (westdundeeil.portal.opengov.com), included as a representative technology vendor/peer for the digital government infrastructure that increasingly defines service delivery.
• Kane County Government: County-level overlay government that shares recycling, household hazardous waste, and development oversight with West Dundee (per the Village's site linking to Kane County recycling pages); relevant as an ecosystem/regulatory peer rather than a direct competitor.

Direct peers

• City of Geneva, Illinois: Kane County municipality with similar small-town character, historic downtown focus, and municipal service portfolio; frequently used as a peer for heritage/community-event-driven branding like West Dundee's Heritage Fest and Dickens in Dundee.
• Village of Lake in the Hills: Comparable McHenry/Kane-area Illinois village with a similar population profile, residential focus, and municipal service mix, serving as a benchmark for cost and service levels.
• Village of Algonquin: Neighboring Kane County village offering the same municipal service portfolio (public works, water and sewer utilities, police, fire, community development) to a residential base in the same northwest suburban Chicago submarket.
• Village of East Dundee: Adjacent municipality in Kane County, Illinois, providing the same slate of municipal services (water, sewer, public safety, public works, community development) to a comparably sized residential and commercial base, making it the closest geographic and functional peer.
• Village of Sleepy Hollow: Immediately adjacent small Kane County village relying on similar contract and shared-service arrangements for public safety and public works, providing a tight comparison point for cost-sharing and service delivery models.
• Village of Huntley: Suburban Chicago village with a comparable growth profile and municipal service set, including active economic development, water and sewer utilities, and public works — useful as a peer for redevelopment execution benchmarks.
• Village of Carpentersville: Larger Kane County municipality operating the same combination of public safety, public works, water/sewer utilities, and economic development services, useful as a size-up comparison for service delivery scale.

Broad incumbents

• City of Elgin: Larger Kane County city running a broader municipal operation including its own electric utility, water treatment, and large-scale economic development programs; relevant as a scaled-up version of West Dundee's service model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/wdundee
• Facebookfacebook.com/WestDundee
• Instagraminstagram.com/villageofwestdundee

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments3 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of West Dundee