Eastside Animal Hospital

What Eastside Animal Hospital does

Eastside Animal Hospital is an independently owned, AAHA-accredited full-service veterinary hospital operating from a single 12,000-square-foot facility at 1623 E 10th Street in Jeffersonville, Indiana, serving pet owners across Southern Indiana and Central Kentucky. Founded in 1971 by Dr. James E. Howard on a site previously operated by Dr. Francis Roll, the practice is now staffed by seven veterinarians supported by practice management, office, and patient-care personnel (headcount 51-100). Service lines span wellness care, staged vaccinations, digital radiography, ultrasound, laser and conventional surgery, dental care, urgent and emergency care, integrative medicine (acupuncture, Companion laser therapy, AVCA-certified chiropractic), microchipping, grooming, and pet lodging, the last offered in tiered accommodations ranging from $28 to $55 per night.

Revenue is generated through a mix of per-visit professional services fees, lodging and grooming transactions, recurring Paws4Wellness preventive-care subscriptions, and product sales through an onsite and online pharmacy stocked with Hill's Science Diet and Prescription Diet lines with home delivery. Distribution is direct-to-consumer via the physical hospital, online booking through PetDesk, the PetPage mobile app for 24/7 records and prescription access, an online store at shop.eastsideanimal.com, and a temporarily suspended house-call service for established clients. CareCredit financing and direct Trupanion insurance claims processing reduce payment friction for higher-cost procedures.

The practice is AAHA-accredited continuously since 1987 (held by fewer than 15% of US animal hospitals) and Cat Friendly Practice certified, and has been voted Best Veterinarian in Clark County by the Clark County News and Tribune in 2016 and from 2020 through 2024. It is the only AAHA-accredited hospital in Floyd or Clark County, Indiana and one of six within 25 miles. Ownership remains within the Howard/Strong family legacy, with no evidence of private equity backing, corporate roll-up affiliation, or M&A activity in the available materials.

Name

Eastside Animal Hospital

Legal name

Eastside Animal Hospital

Website

https://eastsideanimal.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

51–100 employees

Short description

Eastside Animal Hospital is an independently owned, AAHA-accredited full-service veterinary hospital in Jeffersonville, Indiana, serving pet owners across Southern Indiana and Central Kentucky with medical, surgical, dental, integrative, grooming, and boarding services.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Pet Care (except Veterinary) Services (812910)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAMAAAA

General Practice Veterinary Clinics (Wellness & Primary Care)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMAAAD

Urgent Care Veterinary Clinics (Non-ER)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMAAAB

Preventive Care & Vaccination Clinics

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHSANADAG

Veterinary-Affiliated/Medical Boarding

Home & Personal Services/Pet Grooming & Boarding Services/Pet Boarding (Kennel/Cattery)

Keywords

• Veterinary medical services
• Pet boarding services
• Pet grooming services
• Veterinary diagnostic imaging
• Pet wellness care

Headquarters

HQ city

Jeffersonville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Veterinary Medical Services: Core revenue from comprehensive veterinary medical services including wellness care, vaccinations, diagnostic imaging, surgery, dental care, urgent and emergency care, and integrative medicine (acupuncture, laser therapy, chiropractic care). Revenue is generated through per-visit fees and medical procedures.
2. Pet Lodging and Boarding: Pet hotel and lodging services for dogs and cats. Multiple pricing tiers from $28/night (Basic Cat Lodging) to $55/night (VIP Guest Get Away). Includes amenities such as walks, private outdoor runs, twice daily room cleanings, and VIP services.
3. Grooming and Spa Services: Veterinary-supervised pet grooming and spa services including early morning drop-off and late pick-up options, with Saturday availability.
4. Pet Pharmacy and Products: Onsite pet pharmacy and online store for prescription medications, pet food (Hill's Science Diet and Prescription Diet), supplements, treats, and products with home delivery options.
5. Paws4Wellness Preventive Care Plans: Affordable monthly and annual payment plans for preventive care services covering examinations, vaccinations, screenings, and other medical procedures. Helps pet owners budget for routine veterinary care.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Eastside Animal Hospital is a full-service AAHA-accredited veterinary hospital in Jeffersonville, Indiana providing comprehensive medical care for dogs and cats. Core offerings include wellness care, vaccinations, diagnostic imaging (digital radiography and ultrasound), surgery (including laser surgery), dental care, urgent and emergency care, integrative medicine (acupuncture, laser therapy, chiropractic care), and microchipping. The hospital also offers pet lodging/boarding, grooming and spa services, an onsite pharmacy and online store, and a preventive care subscription plan called Paws4Wellness.

Product overview

Eastside Animal Hospital is a full-service AAHA-accredited animal hospital offering comprehensive veterinary care through multiple integrated products and services. The core offering centers on Wellness Care and Pet Vaccinations, supported by Diagnostic Imaging (digital radiography and ultrasound), Surgery with laser technology, Dental Care, and Urgent/Emergency Care. Non-medical services include Pet Hotel and Lodging with various accommodation tiers, Grooming and Spa Services, and Microchipping. The hospital also provides Integrative Medicine combining acupuncture, laser therapy, and chiropractic care. Add-on programs include Paws4Wellness (preventive care payment plans), the PetPage mobile app, and an Online Store for prescription medications and Hill's pet food with home delivery. Specialty surgical services include Laser Surgery, Soft Tissue Surgery, and Spay/Neuter procedures. House call services offer at-home wellness visits for established clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness Care

Quantifiable outcome

• You are 20 times more likely to have your cat returned to you if you microchip them
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Mark Sullivan Animal Care Foundation (MSACF)coreStrategic or Co-development PartnerEastside Animal Hospital partners with MSACF, a 501(c)(3) non-profit organization that helps provide veterinary support to the elderly, disabled, and those suffering from financial crises who don't have regular access to veterinarians or struggle with the financial burden of pet ownership.
• JB Ogle Animal ShelterminorStrategic or Co-development PartnerEastside Animal Hospital offers discounted consultation and support services to Sarah Green and her team at the JB Ogle Animal Shelter in Jeffersonville, IN. Supports pet adoptions, volunteering, and giving programs.
• Highland Dog ParkminorStrategic or Co-development PartnerEastside Animal Hospital and Mr. David and Dr. Laura Strong are proud founding sponsors of Jeffersonville, Indiana's only Dog Park. The hospital supports the Highland Dog Park community initiative.
• Arbor Day FoundationminorStrategic or Co-development PartnerEastside Animal Hospital is a regular contributor to the Arbor Day Foundation, demonstrating commitment to environmental sustainability and community involvement.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• PetVet Care Centers: Veterinary consolidator with general practice and specialty hospitals across multiple US states. Comparable as a multi-site operator offering overlapping medical, surgical, and ancillary pet services.
• Banfield Pet Hospital: General practice veterinary chain co-located in PetSmart stores nationwide. Comparable in offering full-service companion animal care (wellness, vaccinations, surgery, dental) at high volume.
• Thrive Pet Healthcare: Multi-site operator of general practice, urgent care, and specialty veterinary hospitals. Comparable as a community-focused veterinary chain with overlapping wellness, surgery, and emergency services.
• National Veterinary Associates (NVA): Large veterinary practice consolidator operating hundreds of general practice and specialty hospitals across the US. Comparable as an operator of independent-feeling community veterinary clinics offering similar medical and ancillary services.
• VCA Animal Hospitals: Largest network of AAHA-accredited animal hospitals in North America, owned by Mars Petcare. Directly comparable as a multi-site veterinary hospital operator with overlapping service lines including wellness, surgery, dental, and emergency care.
• MedVet: Specialty and emergency veterinary hospital group. Comparable on emergency/urgent care, surgery, and advanced imaging service lines that overlap with Eastside's emergency offerings.
• BluePearl Veterinary Partners: Specialty and emergency veterinary hospital network. Comparable on the urgent/emergency care, surgery, and advanced diagnostic imaging capabilities that Eastside also offers, though at a broader specialty scale.

Emerging players

• Heartland Veterinary Partners: Vet consolidator focused on partnering with high-quality general practice hospitals. Comparable as a multi-site operator of community veterinary clinics with overlapping primary care and surgical services.
• VetCor: Veterinary consolidator partnering with community-based general practice hospitals. Comparable as a network operator of independent-feeling companion animal clinics with similar service offerings.
• WellHaven Pet Health: Veterinary group operating community-focused AAHA-accredited general practice hospitals. Directly comparable on AAHA-accredited companion animal care, wellness programs, and multi-service practice model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC8KcKzrCE_nSZcRk6ufp5YQ
• Facebookfacebook.com/EastsideVetJeffersonville
• LinkedInlinkedin.com/company/eastside-animal-hospital

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eastside Animal Hospital